Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10231314June 17, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE SERVICE ENGINE SOON LIGHT ILLUMINATED. ON HOT DAYS (90 DEGREE WEATHER), THE LIGHT ILLUMINATES AND REMAINS LIT. HOWEVER, IN COOLER WEATHER, ONCE THE VEHICLE IS TURNED OFF AND RESTARTED, THE SERVICE ENGINE SOON LIGHT DIMS. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V178000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE CURRENT MILEAGE WAS 40,300 AND FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231344June 17, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA. WHILE DRIVING 40 MPH AT NIGHT, THE CONTACT SLAMMED ON THE BRAKES TO AVOID RUNNING A RED LIGHT. AFTERWARDS, SHE NOTICED THAT SHE COULD NO LONGER PLACE THE VEHICLE INTO GEAR. THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE FRAME ON THE FRONT PASSENGER SIDE WAS RUSTED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT SEVERAL OTHER VEHICLES EXPERIENCED THE SAME FAILURE. THE DEALER THOUGHT THAT THE MANUFACTURER WOULD REPAIR THE VEHICLE FOR FREE AND THEY FAXED PAPERS TO THEM, BUT THE CONTACT HAS YET TO RECEIVE ANY FEEDBACK FROM THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231363June 17, 2008
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT
MY SON WAS GETTING ON THE ON RAMP TO I-35 TURNING TO THE RIGHT. HE WAS GOING ABOUT 20 MPH AND THE CAR MADE A NOISE AND STARTED GRINDING. HE PULLED IT OFF TO THE SIDE AND CALLED ME. I CALLED MY OTHER SON WHO IS A MECHANIC TO GO AND TAKE A LOOK AT IT, HE SAID THAT IT LOOKED LIKE A BEARING HAD WORN OUT AND CAME APART AND IT NEEDED TOWED. WE HAD IT TOWED TO A TRUSTED SERVICE STATION THAT PUT IT ON THE LIFT AND SAID THE FRONT SUBFRAME/CROSSMEMBER HAD RUSTED THROUGH CAUSING THE CONTROL ARM AND CV AXLE TO COME APART. I CALLED HYUNDAI AND THEY SAID THE CAR WAS OUT OF WARRANTY. WELL OUR CAR HAS BEEN SITTING AT THE SERVICE STATION FOR EIGHT MONTHS WAITING FOR A USED SUBFRAME THAT ISN'T RUSTED THROUGH. THEY THE SERVICE STATION HAS ORDERED 4 USED SUBFRAMES AND ALL HAVE BEEN RUSTED THROUGH. MY BROTHER RUNS A BODY SHOP IN N.C. AND HAS BEEN LOOKING FOR ONE FOR US AND CANT FIND ANY THAT AREN'T RUSTED. SUPPOSEDLY AS SOON AS THERE IS ONE THAT ISN'T RUSTED ITS SENT TO "THE SALT BELT" FOR A THOUSAND DOLLARS TO REPAIR A CAR THAT SHOULD NOT NEED IT. OUR FAMILY HAS 2 CARS ONE 13 YEARS OLDER THAN THIS SONATA AND ONE 16 YEARS OLDER THAN THIS SONATA. THEIR FRAMES AREN'T RUSTED THROUGH BOTH HAVE BEEN OUTSIDE IN THE SALT AND SNOW MORE THAN THIS SONATA. THIS IS A MAJOR PROBLEM THIS PART SHOULD BE THE LAST THING TO RUST THROUGH ON A CAR. FROM THE COMPLAINTS I'VE READ ON THIS SITE AND OTHERS HYUNDAI IS NOT DOING ANYTHING ABOUT THIS. HYUNDAI WANTS 13 HUNDRED DOLLARS JUST FOR THE SUBFRAME AND ITS ABOUT THE SAME FOR LABOR. IT IS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT BECAUSE OF THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230999June 14, 2008
STRUCTURE:FRAME AND MEMBERS
THE SUBFRAME ON MY 2000 HYUNDAI SONATA HAS RUSTED AND BROKE IN HALF CAUSING MY HALF SHAFT TO BRAKE APART AND CAUSING THE RIGHT SIDE FRONT TIRE TO COME DETACHED AND MY CAR WAS STUCK AND NOT DRIVABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230852June 12, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. WHENEVER THE CONTACT ATTEMPTS TO RELEASE THE SEAT BELTS IN THE FRONT OF THE VEHICLE, THEY DO NOT RETRACT BACK INTO THE SEAT BELT HARNESS. THE FAILURE IS AN OCCASIONAL OCCURRENCE THAT BEGAN WHEN THE VEHICLE WAS PURCHASED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 26,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230409June 10, 2008
SUSPENSION, STRUCTURE:FRAME AND MEMBERS
SUSPENSION SYSTEM SUDDENLY COLLAPSED ON RIGHT SIDE WHILE I WAS DRIVING IN PARKING LOT IN FAIRFAX, VA. CAR WOULD NOT MOVE. HAD TO BE TOWED TO HYUNDAI DEALER. DEALER STATED THAT TIE ROD AND ENGINE CRADLE DAMAGED. I HAD ORIGINALLY THOUGHT THAT I HAD HIT SOMETHING DURING A RECENT THUNDERSTORM WHEN TREE BRANCHES FELL, BUT NOW I KNOW OTHERWISE. HAVE READ REPORTS ON THE INTERNET OF NUMEROUS INCIDENCES LIKE THIS ONE. I WAS LUCKY I WAS NOT ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230300June 9, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN THE PASSENGER SEAT IS UNOCCUPIED, THE AIR BAG LIGHT ILLUMINATES AND CONSTANTLY FLASHES. THE DRIVER'S SIDE AIR BAG LIGHT REMAINS ILLUMINATED ALSO. SHE WAS INFORMED BY THE DEALER THAT SOMETHING IN THE PASSENGER SIDE DOOR WAS CAUSING THE AIR BAG LIGHTS TO FLASH. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS); HOWEVER, THE DEALER STATED THAT THEY WOULD INFORM HER WHEN THEY RECEIVE MORE INFORMATION ABOUT THE RECALL. IT HAS BEEN TWO WEEKS AND THE DEALER STILL DOES NOT HAVE THE RECALL INFORMATION. THE CURRENT MILEAGE WAS 18,250 AND FAILURE MILEAGE WAS 18,221.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230094June 6, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT'S SPOUSE OWNS A 2000 HYUNDAI SONATA. WHILE DRIVING 5 MPH OUT OF A PARKING LOT, THE CONTACT HEARD A SNAP AND THE VEHICLE STOPPED MOVING. SHE EXITED THE VEHICLE AND DISCOVERED THAT THE FRONT PASSENGER SIDE TIRE WAS LAYING INWARD. THE VEHICLE WAS TOWED TO A MECHANIC, WHO STATED THAT THE SUBFRAME FAILED. THE CURRENT AND FAILURE MILEAGES WERE 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230004June 5, 2008
STRUCTURE:FRAME AND MEMBERS
VEHICLE WAS TAKEN IN FOR TIRE WEAR AND SQUEAKING/RUBBING NOISE ISSUE. THE SERVICE STATION THAT CHECKED IT OUT, NOTICED THE FRONT PART OF THE LOWER CONTROL ARM WAS COMPLETELY DETACHED FROM THE ENGINE CRADLE/SUBFRAME. THEY SAID THAT THE ENGINE CRADLE/SUBFRAME HAD RUSTED OUT SO BAD THAT THE CONTROL ARM JUST RIPPED APART FROM IT. ONLY DAMAGE THAT WAS DONE IS TIRE WEAR, BUT COULD OF BEEN WORSE IF NOT CAUGHT IN TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230018June 5, 2008
STRUCTURE:FRAME AND MEMBERS
I OWN A 1999 HYUNDAI SONATA. I TOOK IT TO MY MECHANIC TO INSPECT A WOBBLING IN THE CAR. WHEN THEY INSPECTED IT, THEY SAID THE SUBFRAME WAS ALMOST RUSTED THROUGH AND THEY WOULD NOT TOUCH IT FOR "LIABILITY" REASONS. I HAVE SINCE READ OF OTHERS WITH THE EXACT SAME PROBLEM WITH THIS YEAR AND MODEL. I AM GOING TO SPEAK TO THE HYUNDAI DEALER TODAY TO SEE WHAT THEY CAN DO FOR ME. THIS SHOULD NOT HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229688June 3, 2008
SUSPENSION:FRONT, SUSPENSION:REAR
THE HYUNDAI SONATA MINE IS AN'06 HAS A STRUT PROBLEM IN THAT IT "THUNKS" ON CERTAIN ROAD SURFACES AND BACK INTO OR OUT OF DRIVEWAYS, I HAVE TRIED IN VAIN TO GET HYUNDAI CORPORATE TO DO SOMETHING ABOUT THIS PROBLEM ONLY TO FALL ON DEAF EARS, THE EDMONDS CAR SPACE FORUM IS FULL OF COMPLAINTS ABOUT HIS PROBLEM. FACTORY REPS SAY THEY CANNOT HEAR ANYTHING, DEALERS SAY THERE IS NOTHING WRONG WITH THE CAR AND IT IS UP TO CORPORATE TO ISSUE A RECALL ON THESE VEHICLES. THIS IS A TOTALLY FRUSTRATING PROBLEM THAT THEY SEE FIT TO IGNORE AND YET THEY HAVE TSBS ON TWO OTHER OF THEIR VEHICLES WITH THE SAME IDENTICAL PROBLEM BUT CHOOSE TO IGNORE THE SONATA AND AZERA WHICH HAVE THE SAME PROBLEM. EVERYBODY ON THE FORUM HAS TRIED IN VAIN TO GET HYUNDAI CORPORATE TO DO SOMETHING ABOUT, BUT NOTHING WE CAN DO IS MOVING THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229749June 3, 2008
STRUCTURE, STRUCTURE:FRAME AND MEMBERS
PASSENGER SIDE SUBFRAME RUSTED THROUGH AND CREATED A SEVERE SAFETY PROBLEM. MY MECHANICS NOTICED IT DOING SOME WORK ON MY CAR. THIS MUST BE ADDRESSED AND SOMETHING DONE BEFORE PEOPLE ARE KILLED WHEN THESE FRAMES BREAK. I WAS LUCKY IT WAS DISCOVERED, BECAUSE THERE IS NO WARNING LIGHTS FOR THIS... AND CAN NOT BE SEEN EXCEPT IF CAR IS ON A LIFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229764June 3, 2008
AIR BAGS:SIDE/WINDOW
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT WAS INVOLVED IN A SIDE CRASH, IN WHICH THE SIDE AIR BAGS FAILED TO DEPLOY. THE CRASH OCCURRED WHILE DRIVING APPROXIMATELY 5 TO 10 MPH. A POLICE REPORT WAS FILED. NO MAINTENANCE OR REPAIR HAS BEEN PERFORMED ON THE AIR BAGS. THE FAILURE MILEAGE WAS 18,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10229396May 31, 2008
STRUCTURE:FRAME AND MEMBERS
A RUSTED RIGHT FRONT SUBFRAME SEPARATION ON MY 2002 HYUNDAI SONATA CAUSED TIRE FAILURE AND A BLOWOUT. THIS HAPPENED ONE TIME AND THE CAR RAN OFF THE ROAD. THE CAR HAS BEEN TAKEN FOR REPAIR WHERE THE MECHANIC IS GOING TO TRY AND REPLACE THE FRAME IN THIS AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229249May 29, 2008
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL*THE CONTACT OWNS A 2000 HYUNDAI SONATA. THE CONTACT STATED THAT HER VEHICLE RUSTED THROUGH THE A FRAME, WHICH SUPPORTS THE FRONT PASSENGER SIDE WHEEL. ON MAY 29, 2008, THE CV JOINTS FAILED. WHILE PULLING OUT OF A PARKING LOT AT 10 MPH, THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229255May 29, 2008
AIR BAGS:FRONTAL
IN THE 2007 HYUNDAI SONATA THERE IS AN INDICATOR LIGHT WHICH LIGHTS UP WHEN THE PASSENGER AIRBAG IS DISABLED. ACCORDING TO THE MANUAL, THIS LIGHT IS SUPPOSED TO BE OFF WHEN A PERSON IS SEATED IN THE PASSENGER SEAT, INDICATING THAT THE AIRBAG WILL DEPLOY IN THE EVENT OF AN ACCIDENT. OFTEN, THE LIGHT REMAINS ON, INDICATING THE AIRBAG IS DISABLED, WHEN A 130 LB ADULT IS SEATED IN THE PASSENGER SEAT. NO AMOUNT OF MOVEMENT CAUSES THE LIGHT TO TURN OFF. I HAVE SPOKEN WITH BOTH THE LOCAL SERVICE DESK AND HYUNDAI CUSTOMER SERVICE. BOTH HAVE ACKNOWLEDGED THAT THEY ARE AWARE OF THE PROBLEM, AND THAT THE AIRBAG WILL NOT DEPLOY WHILE THE DISABLED LIGHT IS LIT. HOWEVER, NEITHER KNOWS HOW TO FIX THE PROBLEM OR IS WILLING TO RESOLVE THIS PROBLEM AT THIS TIME. I AM UNCOMFORTABLE HAVING A PASSENGER IN MY VEHICLE WITH THE FAULTY AIRBAG SENSOR BECAUSE THE AIRBAG MAY BE DISABLED DURING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228745May 23, 2008
STRUCTURE:FRAME AND MEMBERS
MY RIGHT FRONT TIRE PULLED AWAY FROM THE FRAME. UPON EXAMINATION I FOUND THAT THE ENGINE CRADLE HAD COMPLETELY RUSTED APART. IT WASN'T DRIVABLE, HAD A MECHANIC FRIEND LOOK AT IT AND HE SHOWED ME WHERE IT WAS COMPLETELY RUSTED OUT. LUCKILY HE WAS ABLE TO FIX IT HIMSELF BY TAKING OFF THE ARM AND COMPLETELY REDOING IT. NOT SURE OF DETAILS BUT HE WELDED IT BACK TOGETHER AND FIXED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228744May 23, 2008
STRUCTURE:FRAME AND MEMBERS
SAME ISSUE AS EXISTING CASE # PE08029 1999 HYUNDAI SONATA WAS TRAVELING ON HIGHWAY WHEN PASSENGER SIDE FRONT ENGINE CRADLE SUPPORT CRACKED AND CAR BECAME UNDRIVABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228543May 21, 2008
STRUCTURE:FRAME AND MEMBERS
LAST FALL, DRIVING ALONG, ALL WAS FINE, GOING ONLY 15 MPH, HIT SMALL BUMP, CLUNK, THE FRONT FRAME BROKE. THE ENGINE CRADLE AS IT IS COMMONLY CALLED HAD RUSTED AND BROKEN THROUGH ON THE RIGHT SIDE NEAR THE FRONT WHEEL. THE CAR SITS UNDRIVABLE STILL TODAY. CONTACTED HYUNDAI CONSUMER AFFAIRS - THEY WERE NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228219May 19, 2008
SEAT BELTS, AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE INDICATES THAT THE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. TWO MONTHS AGO, SHE TOOK THE VEHICLE TO THE DEALER TWICE FOR REPAIR. THE FIRST TIME, THE DEALER RESET THE LIGHT, AND THE SECOND TIME THEY REPLACED THE SENSOR IN THE PASSENGER SEAT. THE AIR BAG LIGHT HAS ILLUMINATED AGAIN WITHIN THE LAST THIRTY DAYS AND IS STILL LIT. THE HYUNDAI DEALER STATED THAT THEY COULD NOT REPAIR THE FAILURE, BUT WOULD LIKE THE CONTACT TO DRIVE 200 MILES SO THAT AN INSPECTION COULD BE PERFORMED. THE MANUFACTURER STATED THAT THEY WILL SEND OUT A CUSTOMER SERVICE SATISFACTION NOTICE FOR ALL CUSTOMERS EXPERIENCING AIR BAG FAILURE. THEY FURTHER STATED THAT THEY WILL DEVELOP A REMEDY BECAUSE THEY ARE UNSURE OF THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 7/3/08 *CN WHEN THE BRAKES ARE APPLIED THE SEAT BELT WILL RELEASE AND NOT LOCK. WHEN THE ACCELERATOR IS APPLIED, THE SEAT BELT WILL NOT RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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