Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10237091August 5, 2008
STRUCTURE:FRAME AND MEMBERS
I WAS DRIVING AND SLOWING DOWN FOR A STOPLIGHT. THE CAR MADE A LOUD BAND AND WAS DISABLED. THE RIGHT FRONT TIRE WAS BENT. AFTER GETTING HOME AND JACKING THE CAR UP THE LOWER CONTROL ARM HAD BROKEN AWAY FROM THE RUSTY FRAME. I THINK THIS CAUSE A CVC JOINT FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236807August 4, 2008
STRUCTURE:FRAME AND MEMBERS
I TOOK MY 2003 HYUNDAI SONATA IN FOR A ROUTINE INSPECTION AND FOUND OUT THAT THE ENGINE CRADLE HAD RUSTED THROUGH AND WAS NO LONGER DRIVABLE. THE ENGINE CRADLE HAD TO BE REPLACED, WHICH IS NO SMALL FEAT ON THIS VEHICLE. I HAVE READ SEVERAL OTHER COMPLAINTS OF THIS AND KNOW IT'S UNDER INVESTIGATION, BUT WANTED TO LOG MY COMPLAINT AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236881August 4, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT WOULD SPORADICALLY ILLUMINATE ON THE INSTRUMENT CONTROL PANEL, WHICH INDICATED THAT THE PASSENGER SIDE FRONT AIR BAG WAS INOPERATIVE. HE TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS). THE DEALER WAS UNABLE TO VERIFY THAT THE FAILURE EXISTS AND COULD NOT PROVIDE THE FOLLOWING REMEDY THAT WAS REFERENCED IN THE RECALL: DEALERS WILL REMOVE THE RIGHT FRONT SEAT CUSHION ASSEMBLY AND SHIP IT TO AN EVALUATION AND REPAIR FACILITY. THIS FACILITY WILL EVALUATE AND REPAIR OR REPROGRAM THE SEAT CUSHION AND OCS AS NECESSARY. THE MANUFACTURER REFERRED HIM BACK TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236932August 4, 2008
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA GLS. THE CONTACT STATED THAT THE FRAME HAS ROTTED OUT BY THE CONTROL ARM ON HER VEHICLE. SHE FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE TIRE HAS FALLEN OFF DUE TO THE ROTTED OUT FRAME AND A SERIOUS CRASH COULD HAVE OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236777August 3, 2008
AIR BAGS:SIDE/WINDOW
AIR BAG LIGHT CONTINUES TO GO ON SINCE 2001. FIRST TRY TO FIX IT 12/01. UP TO END OF 5 YEAR WARRANTY NO COST TO ME. ON 3/19/08 IT COST ME $93.00 TO GET THE LIGHT OFF. I WAS TOLD THAT THE FLOOR HARNESS NEEDS TO BE REPLACED FOR A COST OF $780.46. LIGHT BACK ON JULY 08. IN SEPT OF 05, I TRIED TO GET HYUNDAI CUSTOMER TO GET THIS FIXED FOR ME, BUT HYUNDAI REFUSED TO DO IT, AT THEIR COST. MY DISAGREEMENT IS THERE WAS A RECALL AND THEY TRIED; BUT THE PROBLEM CONTINUES TO COME BACK, OVER AND OVER AGAIN.. MY CONTENTION IS THEY NEVER FIXED IT, IF THE LIGHT CONTINUES TO COME BACK ON. THIS SHOULD BE FIXED BY THEM AT THEIR COST NO MATTER WHAT IT TAKES. THE PROTECTION FOR A LONG TIME HAS NOT BEEN THERE FOR ME AND MY FAMILY. CAN YOU HELP? THEY TRIED 7 TIMES TO FIX IT AND ONCE THE WARRANTY WAS UP I DID NOT WANT TO KEEP PAYING FOR NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236710August 2, 2008
SUSPENSION:FRONT
MY HUSBAND WAS DRIVING THE CAR AND SUDDENLY, HE HEARD A UNUSUAL SOUND COMING FROM PASSENGER SIDE; BEING VERY FAR FROM HOME HE COULD NOT STOP BUT THE NOISE GRADUALLY BECAME SERIOUS. HE PULLED OVER, GET OFF THE CAR AND REALIZED THAT THE FRONT TIRE, PASSENGER SIDE WAS WENT BEHIND THE NORMAL POSITION AND TOUCHED THE BODY OF THE CAR. LATER AT THE GARAGE THE MECHANIC PUT THE CAR UP AND DISCOVERED THAT THE ENGINE CRADLE WAS CUR AND IT TOOK OUT THE AXLE. (THE CAR HAD BEEN TOWED TO GET THERE). HE TOLD ME THAT I NEED A NEW PART THAT COST $850 AND THE LABOR COULD COST $500. MY SURPRISE CAME WHEN I WENT ONLINE TO SEARCH FOR A CHEAPER PRICE: FIRST OF ALL I DID NOT FIND ONE BUT INSTEAD, I FOUND THOUSANDS OF COMPLAINTS FROM PEOPLE AROUND THE NATION, HAVING EXPERIENCED THE SAME PROBLEM WITH THE SAME CAR, SAME MODEL, SAME YEAR. THIS DEFECTION HAS CAUSED PROBLEM TO MY FAMILY: RENTING CAR, TOWING, WE STILL GOING THROUGH DIFFICULTIES AND WE CAN NOT AFFORD THE REPAIR NEITHER DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236715August 2, 2008
STRUCTURE
WENT TO HAVE MY OIL CHANGED ON MY 2001 HYUNDAI SONATA AND ATTENDANT TOLD ME MY FRAME WAS BADLY ROTTING. HE ASKED HOW LONG I WAS GOING TO KEEP CAR BECAUSE IT COULD BECOME A BIG PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236730August 2, 2008
STRUCTURE:FRAME AND MEMBERS
I FOUND THAT YOU ARE INVESTIGATING 1999 SONATA SUBFRAME RUSTING. I WAS INFORMED TODAY 8/2/08 WHILE GETTING MY OIL CHANGED,THAT THE SUBFRAME NEEDED TO BE REPLACED BECAUSE OF RUSTING. THIS COMPONENT IS ATTACHED TO THE FRONT SUSPENSION,ENGINE,ETC. IS HYUNDAI RESPONSIBLE FOR THE REPLACEMENT OF THIS PART,SINCE IT IS A SAFETY ISSUE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236596August 1, 2008
ELECTRICAL SYSTEM
BATTERY, THE BATTERY WAS REPLACE IN 12/05/05, THEN AGAIN IN 10/05/06, ON 7/31/08 THE BATTERY THIS TIME DIE WITH NO WARNING, IN THE MIDDLE OF THE VERY BUSY INTERSECTION. BOTH TIME THE BATTERY WAS REPLACE BY RICK CASE HYUNDAI, STATED BAD BATTERY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236635August 1, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT RANDOMLY TURNS ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN OIL CHANGE AND THEY STATED THAT THE FAILURE WAS COMMON; HOWEVER, IT DID NOT AFFECT THE AIR BAG. THERE WAS ONLY A MALFUNCTIONING LIGHT. SHORTLY AFTER, THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS ON HER VEHICLE, WHICH DESCRIBED THE FAILURES SHE WAS EXPERIENCING WITH THE VEHICLE. THE DEALER STATED THAT THEY COULD NOT REPAIR HER VEHICLE UNLESS THE LIGHT WAS MALFUNCTIONING AT THE TIME. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS UNDER 500 AND CURRENT MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236538July 31, 2008
STRUCTURE:FRAME AND MEMBERS, ELECTRICAL SYSTEM
TWO BIG PROBLEMS, FIRST THE CURRENT THE ENTIRE FRAME ON THE RIDE SIDE HAS COMPLETELY RUSTED OUT AND THE BOTTOM FELL OUT OF THE CAR - BEFORE THIS HAPPENED THE CAR WAS PULLING TO THE RIGHT THE CAR WAS UNABLE TO BE DRIVEN AND A FRAME IS HARD TO LOCATE BECAUSE I WAS TOLD THIS IS A COMMON PROBLEM WITH THESE CARS - A 2000 HYUNDAI SHOULDN'T COMPLETELY RUST FROM THE INSIDE - THERE IS NO RUST ON THE CAR AND IT WAS KEPT IN A GARAGE I AM IN COMMUNICATION WITH THE COMPANY TO SEE WHAT WILL BE DONE, JUDGING FROM PAS EXPERIENCES - NOTHING SECOND ISSUE: WE HAD MANY PROBLEMS INVOLVING THE ELECTRIC SYSTEM THE CAR WOULD GO DEAD FOR NO APPARENT REASON THE CAR ALARM WOULD GET STUCK AND YOU COULDN'T GET IN THE CAR OR START IT THE DASHBOARD LIGHTS GO IN AND OUT (MOSTLY OUT NOW). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236428July 30, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHENEVER THE CONTACT'S WIFE IS SEATED IN THE PASSENGER SEAT, SHE HAS TO ENTER AND EXIT THE VEHICLE TWO OR THREE TIMES FOR THE AIR BAG LIGHT TO TURN OFF. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER COULD NOT DUPLICATE THE FAILURE. COMPLAINT NUMBER 3272955 WAS FILED WITH HYUNDAI. NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS) WAS REFERENCED. THE CURRENT MILEAGE WAS 42,799 AND FAILURE MILEAGE WAS 38,864.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236431July 30, 2008
STRUCTURE:BODY
RE. DOOR HANDLES: ALL FOUR DOOR HANDLES HAVE SILVER PAINT PEELING. CAR IS 2002 HYUNDAI SONATA. AM TAKING CAR TO DEALERSHIP NEXT WEEK FOR ESTIMATE TO REPLACE HANDLES. PAINT JOB OF SONATA IS PERFECT EXCEPT FOR ALL FOUR DOOR HANDLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236465July 30, 2008
AIR BAGS:FRONTAL
MY 2008 HYUNDAI SONATA WAS AFFECTED BY THE AIRBAG SENSOR RECALL. I TOOK IT IN TO THE DEALERSHIP WHERE I BOUGHT THE CAR TO HAVE IT REPAIRED. MY CAR WAS IN THE SHOP FOR 3 DAYS AND IT WAS RETURNED TO ME BUT THE AIRBAG SENSOR PROBLEM STILL PERSISTED INCONSISTENTLY. I AM A 120LB ADULT AND THE AIRBAG SENSOR DOES NOT RECOGNIZE ME AS A PASSENGER WHEN I SIT IN THE SEAT. I HAVE TAKEN THE CAR BACK 10+ TIMES TRYING TO GET THIS PROBLEM FIXED AND ULTIMATELY THEY GAVE ME A BRAND NEW PASSENGER SEAT BECAUSE THEY COULD NOT FIGURE OUT WHAT WAS WRONG WITH MINE. UNFORTUNATELY THE PROBLEM IS STILL CONTINUING EVEN WITH THIS BRAND NEW SEAT. I AM SCHEDULED TO TAKE THE CAR BACK IN TO THE SHOP NEXT WEEK AND AM HOPING THEY WILL GET TO THE BOTTOM OF THIS FIASCO SOON. I HAVE BEEN DEALING WITH THIS FOR A MONTH NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236237July 29, 2008
ENGINE AND ENGINE COOLING, POWER TRAIN:DRIVELINE
GOOD MORNING! I AM HAVING PROBLEMS WITH MY SONATA AND I NEED ASSISTANCE AND ADVISE. MY VEHICLE HAS BROKE DOWN WITH ME ON 3 OCCASIONS WITH THE SAME PROBLEM. I AM CONCERNED BECAUSE MY WARRANTY WILL BE RUNNING OUT AT 60,000 MILES AND I AM CONCERNED ABOUT MY SAFETY. THE BELT THAT GOES FROM THE A/C TO THE MOTOR AND THE ALTERNATOR CONTINUES TO FRAY AND BURN UP IN PIECES. AT THIS POINT THE CAR IS INOPERABLE. I WAS TOLD BY THE HYUNDAI DEALERSHIP THAT THEY HAVE REPLACED THESE BELTS WITH CHAIN BELTS ON THE NEW SONATA'S BECAUSE OF THIS PROBLEM. EVERYTIME I HAVE HAD IT REPAIRED THEY TOLD ME THAT IT WOULD NOT HAPPEN AGAIN AND IT HAS HAPPENED (3) TIMES. I CONTACTED THE HYUNDAI COMPANY LAST THURSDAY AND NO ONE HAS CONTACTED ME OR MADE AN ATTEMPT TO TALK WITH ME. THANK YOU FOR YOUR ASSISTANCE WITH THIS MATTER. MARCIA SMITH *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236244July 29, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT DOES NOT ILLUMINATE FOR PASSENGERS WHO ARE LESS THAN 150 LBS. THE FAILURE WAS NOTICED WHILE DRIVING 20 MPH. HE TOOK THE VEHICLE TO THE DEALER AND, AFTER A SMALL DIAGNOSIS, WAS INFORMED THAT THERE WAS NOTHING WRONG WITH ANY OF THE AIR BAG SENSORS ON HIS VEHICLE. HE RECEIVED A RECALL NOTICE ON THE AIR BAG LIGHTS FOR THE FAILURE HE IS EXPERIENCING. THE CONTACT CALLED THE DEALER ONCE AGAIN AND WAS INFORMED THAT HIS VEHICLE DID NOT NEED TO BE REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 45,000. UPDATED 09/16/08 *BF UPDATED 09/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236267July 29, 2008
AIR BAGS:FRONTAL
TL*THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING 35 MPH ANOTHER VEHICLE DROVE THROUGH A STOP SIGN AND CRASHED INTO THE CONTACT. THE AIR BAG DID NOT DEPLOY. THE DEALER ADVISED THE SPOUSE THAT THE VEHICLE HAD TO BE HIT AT A CERTAIN ANGLE FOR THE AIR BAG TO DEPLOY. THE DRIVER SUSTAINED A BROKEN HAND AND THERE WAS $7,492.80 WORTH OF DAMAGE TO THE VEHICLE. THE CURRENT MILEAGE IS 29,983, AND THE FAILURE MILEAGE WAS 25,939. UPDATED 08/14/08 *BF UPDATED 08/14/08
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10235979July 28, 2008
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 1999 HYUNDAI SONATA. THE VEHICLE HAS FIRESTONE P195 TIRES. WHILE DRIVING 65 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE CONTACT DECELERATED AND THEN HEARD A LOUD BANG. THE VEHICLE BECAME VERY DIFFICULT TO CONTROL. SHE PULLED TO THE SIDE OF THE ROAD AND CALLED HYUNDAI ROADSIDE ASSISTANCE. THE VEHICLE WAS GOING TO BE TOWED TO THE DEALER; HOWEVER, IT WAS SUNDAY AND THEY WERE CLOSED. THE VEHICLE WAS TOWED TO PEP-BOYS INSTEAD AND THEY REPLACED THE TIRE. THE MECHANIC STATED THAT BOTH FRONT TIRES NEEDED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 103,000. UPDATED 09/15/08 *BF UPDATED 09/24/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236112July 28, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 HYUNDAI SONATA. INTERMITTENTLY, WHEN THE CONTACT'S 106 POUND WIFE IS SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG LIGHT DIMS AND THEN ILLUMINATES AGAIN, AS IF NO ONE IS IN THE SEAT. THIS INCIDENT HAS OCCURRED THREE SEPARATE TIMES. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE, BUT WITH NO RESOLUTION. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V161000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTS. THE CURRENT MILEAGE WAS 7,400 AND FAILURE MILEAGE WAS 100. UPDATED 09/13/08.*LJ THE DEALER REPLACED THE AIR BAG MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236141July 28, 2008
STRUCTURE:FRAME AND MEMBERS
TOOK MY 2000 HYUNDAI SONATA TO HAVE TIRES ALIGNED ON A FRIDAY MORNING AND WAS TOTAL THE FRAME WAS RUSTED BUT I HAD A BENT TIE ROD AND IT NEEDED FIXED FIRST. LEFT THE TIRE SHOP AND BEFORE GOING 10 MILES I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN I PRESSED ON THE GAS AND THEN I HEARD A LOUD POP AND THE CAR DID NOT MOVE. LUCKILY THE VEHICLE WAS NOT MOVING WHEN THIS HAPPENED OR I COULD HAVE BEEN HURT AND I COULD HAVE HURT SOMEONE ELSE. WHEN I GOT OUT TO SEE WHAT HAPPENED , MY RIGHT SIDE TIRE WAS BENT OUT I HAD THE CAR TOWED TO A GARAGE TO HAVE WHAT I THOUGHT WAS TO HAVE THE TIE ROD FIXED, THE MECHANIC CALLED ME ON MONDAY TO TELL ME THAT IT WAS NOT THE TIE ROD THAT IT WAS THE SUB FRAME THAT WAS RUSTED OUT ON BOTH SIDES, AND I SHOULD TAKE IT BACK TO THE DEALER BECAUSE THIS SHOULD NEVER HAPPEN. I THEN HAD THE CAR TOWED TO THE DEALERSHIP TO HAVE THEM CHECK IT. ON WEDNESDAY WHEN I CHECKED ON THE CAR I WAS TOLD THAT THE PARTS WERE ORDERED, THAT IT WOULD BE CONSIDERED A POLICY ADJUSTMENT, I THEN WANTED TO KNOW IF I COULD BE GIVEN A CAR SINCE THIS WAS NOTHING THAT I DID TO THE CAR AND I WAS WITHOUT TRANSPORTATION. OF COURSE I WAS TOLD THAT, THAT WAS NOT POLICY AND NO LOANER CAR WOULD BE GIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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