Ford Focus Complaints

22,326 consumer complaints on file.

#11031634October 3, 2017
POWER TRAIN
VEHICLE CONSTANTLY HAD SHUTTERING DURING ACCELERATION. THE VEHICLE THEN BEGAN TO CATCH GEARS WHILE SHIFTING GEARS AND WOULDN'T SHIFT DOWN. WHILE COASTING THE VEHICLE WOULD REMAIN AT THE SAME RPM'S AND WOULDN'T SHIFT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031641October 3, 2017
STEERING
I STARTED THE ENGINE OF MY FORD FOCUS AND A WARNING LIGHT CAME ON THAT SAID STEERING ASSIST MALFUNCTION. AT THIS TIME, I NOTICED THAT MY STEERING WHEEL WOULD NOT TURN. MY CAR WAS IN PARK. I THEN TRIED PUTTING MY CAR IN REVERSE AND TURNING THE WHEEL. IT ALSO WOULD NOT TURN. I THEN PUT MY CAR BACK IN DRIVE AND RETURNED TO MY PARKING SPACE. I SHUT THE CAR OFF. A BIT LATER ON, I RESTARTED THE ENGINE TO SEE IF THE PROBLEM WOULD REOCCUR. NO WARNING LIGHT CAME ON AND I WAS ABLE TO TURN THE WHEEL JUST FINE. I HAD THE CAR TOWED TO A FORD DEALERSHIP BECAUSE I WAS AFRAID TO DRIVE IT. THE MECHANIC AT THE DEALERSHIP INFORMED ME THAT THE SAME EVENT OCCURRED FOR HIM ONE TIME, BUT THEN NEVER AGAIN. HE ALSO WAS UNABLE TO FIND ANYTHING WRONG WITH THE STEERING DURING HIS INVESTIGATION OF IT. I WOULD LIKE THIS MATTER LOOKED INTO BECAUSE IT IS A SAFETY ISSUE. ALSO, THERE MUST BE A MALFUNCTION SOMEWHERE IN THE STEERING FOR THIS TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031390October 2, 2017
FUEL/PROPULSION SYSTEM
FOCUS ENGINE WOULD SHUT OFF WHILE RUNNING OR AT THE STOP LIGHT/SIGN, FUEL SAYS 50+ BEFORE EMPTY BUT IN ALREADY OUT OF GAS. FOCUS SOMETIMES WOULD NOT TURN ON WHEN IT SUDDENLY SHUTS OFF. ALSO WOULD EXPERIENCE LOSE OF POWER OR BAD ACCELERATION. CHECK ENGINE LIGHT COMES ON DUE TO THIS ISSUE OF FUEL RAIL SENSOR SIGNAL. I CHECKED ONLINE FOR OTHER ISSUES REGARDING FORD FOCUS AND WHAT I FOUND WAS QUITE VERY INTERESTING. AND I ALSO CONTACTED FORD ABOUT THIS BUT THEY DIDN'T GIVE ME ANY ANSWER ABOUT THIS ISSUE. ONLY TOLD ME SORRY, I CAN UNDERSTAND YOUR FRUSTRATION, I CAN HELP YOU GET A ROADSIDE ASSISTANCE. I TOLD HIM I AM LOOKING FOR A LONG TIME SOLUTION AND NOT ONE DAY SOLUTION FOR THE PROBLEM. FORD KNOWS THEY HAVE A PROBLEM BUT WOULD NOT ACKNOWLEDGE IT. THIS ISSUE IS A MANUFACTURER'S (FORD) ISSUE AND NOT BY CONSUMERS. THIS HAS TO BE ADDRESS AND FIXED AS SOON AS POSSIBLE BEFORE SOMETHING BAD HAPPEN WHILE MOTORIST ARE DRIVING THIS CAR IN THE MIDDLE OF THE HIGHWAY AND THE ENGINE SUDDENLY SHUTS OFF! LET'S NOT WAIT FOR THAT TO HAPPEN. I INCLUDE SOME LINKS FOR YOU TO LOOK AT, THESE ARE MOTORIST WHO HAVE ISSUES WITH FORD FOCUS. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2013/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML HTTP://WW2.JUSTANSWER.COM/UPLOADS/AP/APJP02/2015-06-28_202609_1.PDF THIS ENGINE SHUTTING OFF, CHECK ENGINE LIGHT COMING ON, FUEL SENSOR FAILED HAS BEEN GOING ON FOR THE LAST 4 MONTHS NOW. THIS IS A SERIOUS ISSUE. PLEASE NHTSA, DO SOMETHING BEFORE SOMEONE GETS KILLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031425October 2, 2017
UNKNOWN OR OTHER
WHILE DRIVING AND PRESSING THE GAS THE CAR WILL DO A LOT OF JERKING THIS CONTINUES TO HAPPEN WHENEVER I PRESS ON THE GAS TO GO FASTER(SPEED LIMIT). IT DOESN'T PICK UP THE SPEED LIKE IT SHOULD AND THIS BEEN HAPPENING FOR AT LEAST A COUPLE OF MONTHS. THIS IS DRIVING IN THE CITY AND HIGHWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030826October 2, 2017
SEAT BELTS
TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON ATTEMPTING TO LATCH THE DRIVER SIDE SEAT BELT, IT FAILED TO LATCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031386October 2, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WESTERN AVENUE NISSAN (7410 S WESTERN AVE, CHICAGO, IL 60636) FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO METRO FORD SALES AND SERVICE (6455 S WESTERN AVE, CHICAGO, IL 60636 (773) 776-7600) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON JULY 28, 2016 PER TSB NUMBER: 15B22 (TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERTY TCM FAILURE WARNING- 2011-2015 FORD FIESTA AND 2012-2014 FORD FOCUS) AT FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647 (888) 380-8568). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030470September 29, 2017
POWER TRAIN
EXCESS CLUTCH SHUDDER DURING ACCELERATION IN LOWER GEARS. CAUSES VEHICLE TO ACCELERATE UNPREDICTABLY WHICH COULD CAUSE TRAFFIC ACCIDENTS. FORD REPLACED THE CLUTCH A FEW TIMES. BUT WON'T DO IT AGAIN. THEY SAY TSB 15-0120 WAS SUPERSEDED AND NO LONGER APPLIES TO MY VEHICLE. THIS PROBLEM IS GETTING WORSE OVER TIME. VEHICLE IS AT 89,354 MILES OVER TWO AND A HALF YEARS AND IS DRIVEN CAREFULLY AND SAFELY, AND SHOULD NOT HAVE NEEDED SO MANY CLUTCHES IN SUCH A SHORT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030504September 29, 2017
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TALLAHASSEE FORD IN TALLAHASSEE, FL) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE AND AIR MASS SENSOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030521September 29, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH TO THE DEALER FOR AN OIL CHANGE, THE POWER STEERING FAILED AND WENT INTO MANUAL MODE. THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY FORD LINCOLN, 375 NJ-72, MANAHAWKIN, NJ, 08050) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. DUE TO THE COST, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-13195872. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THAT THEY WOULD COVER HALF OF THE COST. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *LN UPDATED 7/23/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030384September 28, 2017
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS CAR EXCELARATED ON MY WIFE JUMPED A CURB AND SHE ENDED UP ON A STEEP EMBANKMENT IN A PILE OF LANDSCAPING ROCKS.KNOCKED A HOLE IN OILPAN AND DAMAGED AIRCONDITIONER AND COMPRESSOR.IT ALSO JUMPS OUT OF GEAR GOING DOWN THE HIGHWAY.HAPPENED 2 TIMES THE VEHICLE WASON THE HIGHWAY AND JUMPED OUT OF GEAR,YOU HAVE TO COME TO A COMPLEETE STOP TURN ENGINE OFF RESTART AND PUT IT BACK IN GEAR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11030415September 28, 2017
STEERING
I WAS DRIVING TO WORK WHEN MY STEERING ASSIST FAULT LIGHT CAME ON ALL OF A SUDDEN I HAD NO CONTROL OF MY STEERING IN MY CAR LUCKILY I WAS ABLE TO RUN OFF THE GRASSY PART OF THE ROAD TO STOP. I HAVE BEEN READING OTHER COMPLAINTS ABOUT FAULTY POWER STEERING PROBLEMS IN 2012 FORD FOCUS. I'M THANKFUL I WAS ABLE TO STOP MY CAR SAFELY BUT SOMEONE ELSE MAY NOT BE SO LUCKY. PLEASE RECALL THIS PROBLEM BEFORE MORE PEOPLE LOSE THEIR LIFE'S OVER SOMETHING CAN NEEDS TO BE FIXED CAUSE THERE IS A PROBLEM HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030174September 27, 2017
SEAT BELTS
THE DRIVER'S SIDE SEAT BELT ON MANY OCCASSIONS WOULD NOT LATCH, WAS DIFFICULT TO LATCH, AND/OR BECAME STUCK AND WOULD TAKE A GREAT AMOUNT OF FORCE TO UNLATCH. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY ON CITY STREETS. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP IN MARCH OF 2017 FOR A RECALL ON THE DOOR LATCHES AND THE SEAT BELT PROBLEM WAS REPORTED THEN. THE DRIVER'S SIDE SEAT BELT WAS REPLACED, BUT WAS NOT COVERED UNDER ANY TYPE OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030210September 27, 2017
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN LEFT OR RIGHT. IN ADDITION, WHEN THE FAILURE BEGAN APPROXIMATELY ONE YEAR AGO, IT COULD BE CORRECTED BY RESTARTING THE VEHICLE. THE CONTACT STATED THAT THE FAILURE HAS BECOME PROGRESSIVELY WORSE AND THE VEHICLE EXHIBITED A COMPLETE LOSS OF POWER STEERING ABILITY WHILE DRIVING VARIOUS SPEEDS. PHIL LONG FORD IN COLORADO SPRINGS, COLORADO DIAGNOSED THAT THE ELECTRONIC EPAS MODULE WITHIN THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029891September 26, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOLTON FORD (1500 E COLLEGE STREET, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029923September 26, 2017
STEERING
THE POWER STEERING LOCKED UP WHILE MOVING AND WILL NOT TURN AT ALL.. THIS IS VERY DANGEROUS AS IT IS LOCKED IN A STRAIGHT FORWARD POSITION.. CITY STREET GOING THRU LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11029932September 26, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD FOCUS. WHILE DRIVING 55 MPH, THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT SPOKE WITH LITHIA FORD OF KLAMATH FALLS (2833 WASHBURN WAY, KLAMATH FALLS, OR 97603) WHO STATED THAT THERE WAS NO TSB OR RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V541000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030020September 26, 2017
POWER TRAIN
THE IS A SERIOUS ISSUE WITH THIS VEHICLE. IT ST-UDDERS BADLY AS YOU ACCELERATE. HOWEVER, UPON BRINGING THIS INTO THE FORD STORE IN PUEBLO THEY ARE USING SOME BULLSHIT EXCUSE SAYING THAT THIS IS A 14M01 AND THEREFORE NOT COVERED AS THE 14M02 IS. THEY ARE SHYSTERS AND THEY DON'T WANT TO COVER THEIR FAULTY PRODUCT. THIS IS A SAFETY ISSUE AND SHOULD BE RESOLVED. THE POOR LADY THAT BOUGHT THIS CARE FROM US CARPROS IN PUEBLO COLORADO IS THE VICTIM HERE. WHO CAN WE CONTACT TO RESOLVE THIS ISSUE. FORD CONVENIENTLY DOESN'T GIVE YOU A NUMBER TO HQ. WE DON'T REALLY KNOW WHERE TO GO WITH THIS ISSUE OTHER THAN TO YOU GUYS. FORD NEEDS TO HANDLE THIS! THIS CAR REACTS THIS WAY AS SOON AS YOU HIT THE GAS. IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL AND YEAR OF FORD FOCUS AND FORD IN PUEBLO, CO AT LEAST IS TRYING TO DUCK IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024955September 22, 2017
STRUCTURE:BODY
EVERY FOCUS OWNER I HAVE TALKED WITH HAS HAD THE SAME ISSUE WITH THE DOOR HANDLES BREAKING. THIS IS THE 3RD TIME SINCE 2013 THAT THIS HAS HAPPENED TO ME, AND IF I DON'T FIX IT MYSELF, DEALERSHIPS WANT TO CHARGE $250 TO FIX A PROBLEM THAT NEEDS TO BE RECALLED, AND COVERED ON FORD'S EXPENSE. THE SECOND TIME IT HAPPENED, FEBRUARY 2017, IT BROKE NOT ONLY ON THE OUTSIDE, BUT ALSO THE INSIDE HANDLE OF THE PASSENGER SIDE. SO NEITHER THE OUTSIDE, NOR INSIDE LATCH WILL OPEN ON, AND THAT'S A DEATH SENTENCE IF (KNOCK ON WOOD) I GET INTO A BAD ACCIDENT. SEPTEMBER 19TH 2017, THE EXTERNAL HANDLE IS BROKEN AND I AM CURRENTLY NOW UNABLE TO OPEN NEITHER DOOR (IT'S A 2 DOOR). I LITERALLY HAVE TO CRAWL THROUGH THE HATCH UNTIL THAT DECIDES TO BREAK ON ME. I CAN LEAVE MY WINDOW DOWN JUST ENOUGH TO STICK MY ARM IN TO UNLATCH IT, BUT U LOVE IN RAIN ASS OHIO, AND DON'T FEEL LIKE HAVING FLOOD ISSUES ONTOP OF THIS MESS. WHY HASN'T THIS BEEN RECALLED? I SWEAR I WILL NEVER OWN ANOTHER FORD IN MY LIFE AFTER HAVING TO DEAL WITH THIS. IT'S ABSOLUTELY RIDICULOUS AND SADLY WILL TAKE SOMEONE DYING TO GET THIS ACKNOWLEDGED BY FORD. VERY DISAPPOINTED, AND I'M RISKING MY LIFE EVERYTIME I GET BEHIND THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024780September 21, 2017
STEERING
STEERING ASSIST MALFUNCTION, CAN'T TURN THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024843September 21, 2017
UNKNOWN OR OTHER
ROUGH IDLING AT STOPPING POSITION, STALLING, CUTTING OFF IN TRAFFIC, CHECK ENGINE LIGHT, CODE P0507 IDLE AIR CONTROL VALVE THROTTLE BODY. CAR CUTTING OFF IN TRAFFIC WHILE SHIFTING DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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