Ford Focus Complaints

22,326 consumer complaints on file.

#11033952October 16, 2017
ENGINE
WHILE DRIVING, OR WHILE GOING FROM A COMPLETE OR PARTIAL STOP TO ACCELERATING, THE VEHICLE HESITATES THEN BUCKS. NO MATTER HOW MAINTAINED THE VEHICLE IS, THE LEVEL OF GAS IN THE CAR, OR THE TYPE OF ROAD BEING DRIVEN, THE CAR HESITATES AND STALLS FOR A MINUTE BEFORE ACCELERATING. UNKNOWN AT THIS TIME WHY THE VEHICLE DOES THIS, BUT I BELIEVE IT IS AN ISSUE WITH THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033899October 16, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO RIDENOUR AUTO GROUP (500 W BROADWAY ST, NEW LEXINGTON, OH 43764, PHONE NUMBER: (740) 342-5146) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033396October 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
TAKATA RECALL THE VEHICLE SHUTTERS ON TAKE OFF AS WELL AS IT DOESN'T SHIFT SO THE ENGINE JUST REVS TILL YOU TAKE YOUR FOOT OFF THE GAS AND TRY TO GET IT TO SHIFT LIKE THAT. THE CLUTCH HAS GONE BAD ON ALL VEHICLES SO IT KEEPS DOING IT AND GETS WORSE AND UNSAFE TO DRIVE ON FREEWAY AND ON REGULAR ROADS BECAUSE IT LOOSES POWER WHEN IT SHUTTERS. IT DOES IT WHEN TURNING AS WELL AS EVEN JUST BEING AT A STOP LIGHT AND TRYING TO TAKE OFF. COST OVER 1,400$ TO REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033458October 15, 2017
STEERING
THE ELECTRONIC POWER STEERING (EPAS), OR DRIVING ASSISTANCE SYSTEM, DISPLAYS AN ERROR: "STEERING ASSIST FAULT; SERVICE REQUIRED." FORD FOCUS VEHICLES ARE OUTFITTED WITH THE ELECTRONIC STEERING ASSIST SYSTEM INSTALL OF THE STANDARD FLUID-BASED POWER STEERING PUMPS. FROM FORUMS AND BLOGS, THE PROBLEM LOOKS TO HAPPEN AFTER TURNING THE CAR OFF, THEN BACK ON AGAIN. THE SENSOR FOR THIS SYSTEM LOOKS TO NOT TRIGGERING THE STEERING ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033469October 15, 2017
STEERING
STEERING ASSIST MALFUNCTION WHEN STARTING THE CAR, RENDERING POWER STEERING UNUSABLE. HAPPENS RANDOMLY. PREVIOUSLY WENT AWAY WITH RESTARTING OF THE VEHICLE, BUT IS NOW PERMANENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033465October 15, 2017
STEERING
THE POWER STEERING TO THE VEHICLE JUST WENT OUT WHILE I WAS DRIVING. I WAS ABLE TO MAKE IT HOME BUT HAVE BEEN UNABLE TO GET IT REPAIRED DUE TO WAIT TIME. DURING THIS TIME I STRUCK AN OBJECT IN THE ROAD THAT WAS A DEAD DEER BECAUSE I COULD NOT MANEUVER TO AVOID HITTING THE DEER. I WAS DRIVING THE VEHICLE ON THE HIGHWAY AT THE TIME. THE POWER STEERING ASSIST LIGHT CAME ON AFTER IT WENT OUT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11033319October 14, 2017
STEERING
RECEIVED SPURIOUS STEERING ASSIST FAILURE ALARMS UNTIL IT FAILED COMPLETELY AT START UP. SEVERAL OF THESE OCCURRED WHILE DRIVING AND CAUSED THE LOSS OF POWER STEERING AND ALMOST CAUSED ACCIDENTS FOR MY DAUGHTER. THIS CAR ONLY HAS 32K MILES. TOOK TO TALLAHASSEE FORD AND WAS QUOTED $2154 TO REPAIR. AFTER NEGOTIATION, FINAL PRICE WAS STILL $1830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033203October 13, 2017
POWER TRAIN
I AM HAVING PROBLEMS WITH THE TRANSMISSION ON MY 2015 FORD FOCUS IT JERKS AND SLIPS WHILE DRIVING. I TOOK IT TO FORD AND WAS TOLD THAT THERE IS A RECALL ON PARTS OF THE TRANSMISSION. I WAS TOLD THE CLUTCHES ARE BAD INSIDE OF THE TRANSMISSION. NOT SURE IF IT'S THIS SPECIFIC PART, I HAVE DONE SOME RESEARCH AND FOUND THAT OTHER FOCUS OW ERA ARE HAVING THE SAME PROBLEMS. THE FORD DEALER IS SAYING THIS IS NOT A RECALL ISSUE ON MY VEHICLE AND REFUSING TO REPAIR IT UNDER THE WARRANTY, I FEEL THAT THIS IS A SAFETY ISSUE AS WELL AND SHOULD BE ADDRESSED. MY VEHICLE IS NOT THE ONLY ONE HAVING THIS PROBLEM, I HAVE RESEARCHED ON LINE IN MULTIPLE FORD FORUMS, READ MANY ARTICLES AND SPOKE TO OTHER FOCUS OWNERS HAVING THE SAME ISSUES. IF THIS CAN PLEASE BE REVIEWED FOR SAFETY REASONS AND CORRECTED. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033308October 13, 2017
POWER TRAIN
I AM AWARE THAT THE 2013 AND 2014 FORD FOCUS' HAVE A ISSUE THAT WAS RECALLABLE. MY 2015 FORD FOCUS HAS THE SAME ISSUE. DURING THE TRANSITION FROM 1ST TO 2ND GEAR THE CAR SHUTTERS WHICH INDICATES A TRANSMISSION ISSUE. I AM WORRIED THE TRANSMISSION WILL GO OUT OR CAUSE ME TO WRECK IN THE FUTURE. AGAIN, I DO KNOW THAT PREVIOUS YEAR CARS OF THE SAME MAKE AND MODEL HAVE THE SAME PROBLEM AND WERE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033067October 12, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP SIGN, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (FRANK FLETCHER FORD LINCOLN, 3015 TURKEY CREEK RD, JOPLIN, MO 64801) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE FAILURE WAS NORMAL. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033134October 12, 2017
SUSPENSION
THE LEFT REAR TIRE LEANS IN AT TOP 2-3 DEGREES. DEALER CHECKED, IT SHOWED OUT OF CAMBER/ALIGNMENT, BUT WAS "WITHIN SPECS". AT UNDER 1200-MILES, TIRE IS ALREADY SHOWING UNEVEN INSIDE TREAD WEAR. DEALER KNOWS BUT REFUSES TO CORRECT IT UNLESS FORD AUTHORIZE. I FOUND THIS ON FORD WORLD; "FORD MOTOR COMPANY TOLD DEALERS THAT THEY MAY NEED TO REPLACE THE REAR UPPER CONTROL ARMS ON FORD FOCUS MODELS. THE MODELS INCLUDE: FOCUS SEDAN SE SERIES, WAGON, ZX3 AND ZX5 SERIES. ACCORDING TO FORD, CONSUMERS HAVE BEEN EXPERIENCING MORE THAN NORMAL WEAR TO THE INSIDE OF THE REAR TIRE(S). SHOULD OWNERS EXPERIENCE SUCH A CONDITION, THEN THEY SHOULD BRING THEIR VEHICLE IN TO A FORD OR LINCOLN MERCURY DEALERSHIP FOR A POSSIBLE ADJUSTMENT. FORD WILL CHECK THE REAR CAMBER AND, IF POSSIBLE, MAKE AN ADJUSTMENT. IF AN ADJUSTMENT TO THE VEHICLE'S REAR CAMBER IS NECESSARY BEYOND THE NEGATIVE END OF SPECIFICATION, THEN THE DEALERSHIP WILL NEED TO SOURCE REPLACEMENT REAR UPPER CONTROL ARM(S)." THE FORD MOTOR COMPANY PARTS SERVICE KIT REQUIRED FOR THIS REPLACEMENT IS 3S4Z-1A154-AA. FORD WILL PERFORM THE REPLACEMENT OF PARTS UNDER PROVISIONS OF THE BUMPER TO BUMPER WARRANTY UNDER TSB T31305. THIS IS CONSIDERED A "SILENT RECALL" WHERE UPON FORD MAY NOT NOTIFY OWNERS OF THIS CONDITION. OWNERS SHOULD CONTACT (313-322-3000) AT FORD WORLD HEADQUARTERS OR CLICK HERE FOR A FORD EXECUTIVE ASSIGNED TO YOUR AREA."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032836October 11, 2017
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. UPON STARTING THE VEHICLE, "STEERING WHEEL FAULT" DISPLAYED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO RANDY MARION FORD LINCOLN (1011 FOLGER DR, STATESVILLE, NC 28625 (704) 235-6214) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032841October 11, 2017
ENGINE, UNKNOWN OR OTHER
VEHICLE STALLED. TRIED TO RESTART IT, WOULD NOT FIRE UP. IT THEN CAUGHT ON FIRE ON THE SIDE OF THE HIGHWAY (I-87N, EXIT 17/MOREAU) VEHICLE WAS IN GOOD WORKING ORDER, NO CHECK ENGINE LIGHT OR OTHER INDICATION OF TROUBLE, TEMPERATURE GAUGE NEVER SHOWED ANY PROBLEM. NOT SURE IF THIS IS RELATED TO OTHER FORD ENGINE FIRES (DUE TO OVERHEATING/LOSS OF COOLANT) OR WHAT EXACTLY CAUSED IT. INSURANCE DID NOT DO AN INSPECTION (I OWNED THE CAR OUTRIGHT AND ONLY HAD LIABILITY COVERAGE) AND FORD TOTALLY BLEW ME OFF. HAVE PICTURES, BUT THEY LOOK LIKE ANY OTHER CAR WITH AN ENGINE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11032927October 11, 2017
ELECTRICAL SYSTEM, POWER TRAIN
ON 4 SEPARATE OCCASIONS SINCE PURCHASING THIS VEHICLE ON 9/22/2017, THE CAR WHILE IN MOTION HAS ABRUPTLY AND UNEXPECTEDLY LOST ALL POWER AND ROLLED TO A COMPLETE STOP. WHEN THIS HAPPENS A WARNING INDICATOR ON THE DASH READS "STOP SAFELY NOW"! ONCE STOPPED, THE CAR IS UNRESPONSIVE AND CANNOT BE TURNED OFF OR RESTARTED. ONLY AFTER SEVERAL MINUTES OF WAITING (5+ MINS), THE CAR RESPONDS AGAIN, ALLOWING A RESTART. THANKFULLY, IN ALL FOUR INSTANCES, I HAVE BEEN TRAVELING ON CITY STREETS AND HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY, BUT THIS IS A VERY DANGEROUS SITUATION, AS THE CAR LOSES ALL POWER AND ONCE STOPPED IT WILL NOT RESPOND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032977October 11, 2017
STEERING
STEERING ASSIST FAILURE OCCURRED THREE TIMES-ONCE IN THE STREET, ONCE IN OUR DRIVEWAY, AND ONCE IN OUR GARAGE. IN EACH INSTANCE, FRESTARTING THE CAR RETURNED OPERATION TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032621October 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032705October 10, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND THE CLUTCH FAILED TO SHIFT OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDERSON FORD (124 S SANGAMON AVE, GIBSON CITY, IL 60936, PHONE NUMBER: (217) 784-4119) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,481.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032728October 10, 2017
STEERING
COUPLE WEEKS AGO I GOT INTO MY CAR TO COME TO WORK AND I COULD NOT TURN THE WHEEL. SO I LOOKED DOWN AND I SAW "STEERING ASSIST FAULT - SERVICE REQUESTED". UNTIL THIS DAY MY FIANCE AND I HAVE ADJUSTED OUR SCHEDULES TEMPORARILY SO THAT HE CAN DRIVE ME TO WORK. I DON'T HAVE THE STRENGTH TO EVEN TURN THE WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032714October 10, 2017
STEERING
POWER STEERING FAULT VEHICLE SUFFERS FROM ELECTRONIC STEERING FAULTS AT RANDOM. THIS APPEARS TO BE A COMMON DEFECT WITH THE MODEL YEAR 2012 AND IS NOT COVERED UNDER A RECALL. WHEN STARTING THE VEHICLE FROM A STATIONARY POSITION, THE POWER STEERING WILL NOT ENGAGE. POWER CYCLING THE CAR A FEW TIMES WILL INITIALIZE THE STEERING CONTROL FOR THE TIME BEING. I HAVEN'T EXPERIENCED THE ISSUE AT SPEED AS OF YET, BUT AM CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032290October 9, 2017
STEERING
MY 2012 FORD FOCUS SE ONLY HAS 57,000 MILES ON IT AND THE POWER STEERING HAS GONE OUT MULTIPLE TIMES. LUCKILY SO FAR IT'S ONLY GONE OUT WHILE PUTTING THE CAR IN REVERSE AND AT A LOW RATE OF SPEED BUT I'VE READ HUNDREDS OF REPORTS ONLINE ABOUT POWER STEERING SUDDENLY LOSING POWER WHILE AT HIGH RATES OF SPEED. I HAVE A 2 YEAR OLD SON AND THIS IS MY ONLY VEHICLE. THE 2012 FORD FUSION WITH THE EXACT SAME POWER STEERING SYSTEM WAS RECALLED. WHY WASN'T THE FOCUS RECALLED? WHAT WILL IT TAKE TO HAVE SOMEONE TAKE CARE OF THIS? WILL SOMEONE HAVE TO DIE FOR SOMEONE TO DO A RECALL? THE AVERAGE FIX FOR THIS PART IS $1500. AS A SINGLE MOM PLEASE TELL ME HOW I'M SUPPOSED TO AFFORD THAT AND EVEN IF I GET IT FIXED WHO'S TO SAY IT WON'T GO OUT IN ANOTHER 50,000 MILES? FORD NEEDS TO SUCK IT UP AND RECALL THIS PART BEFORE THEY HAVE A MAJOR LAWSUIT ON THEIR HANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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