Ford Focus Complaints

22,326 consumer complaints on file.

#11773701October 26, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle was brought to a certified Ford dealership for an active safety recall and manufacturer extended warranty repair. Due to a malfunction related to the recall issue, the fuel lines were completely ripped off the fuel tank. This component failure is currently available for inspection on the dealership's lot. This failure created an immediate, severe safety risk. Severed fuel lines present an active fuel leak, toxic vapor release, and an extreme fire/explosion hazard in a public dealership parking lot. The physical damage was personally inspected and photographed by me on the dealer's lot. However, the dealership service center is actively refusing to execute the safety recall remedy or fix the severed fuel lines unless I pay out-of-pocket for an unrelated, standard maintenance battery replacement. Furthermore, the dealership provided a multi-point inspection report falsely marking the vehicle status as "all green" despite the severed fuel lines, and they have intentionally withheld the true condition of the vehicle and the required repair orders from the manufacturer's corporate tracking database.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773301October 23, 2026
UNKNOWN OR OTHER
checked out car for traction control light staying doen scanned car on computer-received code U0-0100-00 ABS Computer may have to be re-programmed checked out rubbing noise in rear of car-no start and/or transmission engagement loss of power with DTCS u0100 intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power-parts number AE8Z-7Z369-F Transmission Control Module Kit-car has under 100,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773123October 22, 2026
STEERING
The bolt that holds the steering wheel is not tight which causes the steering wheel to wobble and eventually come off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772048October 19, 2026
UNKNOWN OR OTHER, ENGINE
I had a recall on my vehicle in June of last year for a new motor. I had oil leaking all in my intake. I didn’t get my car back till December with a new motor. As soon as I left the check engine light came back on. I took it back and they said it was my battery. Now my oil is leaking all in my intake again. I haven’t put 12000 on the motor and that’s the warranty. My car was repaired incorrectly. The dealership shows no interest in it. It’s been there since 10/14/2026 and at first they said it was my battery again and my fiancé demanded them to look closer at it then they called about my oil leaking everywhere again. I haven’t received a call since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771849October 17, 2026
POWER TRAIN
The transmission is messing up real batteries like it's automatic.And when it goes into the next gear , it goes into gear and then goes all the gas falls down all the way 20 and the gas is gonna be about like you got a five speed it shifts up-and-down all the time up down up down, there was A\n Problem with these transmissions that they went over to court for and had a lawsuit against them to fix these cars, I go to the place. And they tell me Only in california though that time would fix it and I said , I can't not change my purge valve , because my light wasn't on , I just took it off myself , cleared the check engine light even though it was still stored in the computer , they wouldn't even check it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771302October 15, 2026
STEERING
The contact owns a 2014 Ford Focus. The contact stated that upon starting the vehicle, the "Steering Wheel Alert Malfunction" message displayed on the instrument panel, and the steering wheel seized. The vehicle was rendered inoperable. Upon research, the contact associated the failure with Customer Satisfaction Program: 15N01 (EPAS Steering Efforts); however, the VIN was not included. The failure mileage was 145,145.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770865October 13, 2026
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that an abnormal, burnt rubber odor was emitted from the vehicle while driving at various speeds. Additionally, the vehicle hesitated upon depression of the accelerator pedal as the check engine warning light illuminated. The contact stated that the failure had occurred while on the highway, nearly resulting in a collision. The vehicle was initially taken to a dealer, where the contact was provided an estimate for diagnostic inspection. The vehicle was later taken to an independent mechanic, where it was diagnosed that the transmission was defective and needed to be replaced. The failure mileage was 72,339.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770880October 13, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
The vehicle is subject to NHTSA Safety Recall Campaign 18V-735 (Ford Recall 18S32) regarding a defective Canister Purge Valve (CPV) that causes fuel vapor saturation, excessive fuel tank vacuum, fuel tank deformation, and engine stalling.The vehicle presented with an active check engine light for diagnostic trouble code P0420 (Catalyst System Efficiency Below Threshold). Ford technical service instructions under Recall 18S32 explicitly link code P0420 to a stuck-open CPV dumping unmetered fuel vapors into the exhaust stream. The franchised dealership initially performed only a software calibration without replacing the mechanical valve.Upon return, the dealership confirmed the defect and replaced the CPV under recall warranty at no charge on Repair Order # 872120. However, dealership service management refused to inspect the catalytic converter for secondary fuel-wash damage unless an unauthorized $220 customer diagnostic fee was paid. The technician cleared the diagnostic trouble codes in the stall without executing the required OBD-II drive cycle. Repair Order # 872120, Line C explicitly documents: "VEHICLE RELEASED FOLLOWING COMPLETION OF RECALL 18S32 WHERE CPV WAS REPLACED. P0420 STATUS PENDING DRIVE CYCLE COMPLETION". Following completion of the required drive cycles, code P0420 returned immediately. Secondary catalytic converter degradation is documented damage resulting directly from the recalled component. Dealership service management has refused to return calls, disconnected phone contact, and ignored written inquiries to avoid submitting the required manufacturer Prior Approval warranty claim for secondary recall remedy. The vehicle and service records are available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770494October 12, 2026
FUEL/PROPULSION SYSTEM
My Car purge valve canister is bad and i reported the situation to a ford dealership near me for over 2 weeks now and nothing has been done.They claim they are expecting parts but nothing yet up until now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769967October 8, 2026
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
when the vehicle accelerates too quickly or up a very gradual hill, barely any slope, it will slow to a stop. this is in line with the current recalls with other Ford focus 2018s likely caused by the Canister Purge Valve. it has the exact same symptoms, poor fuel economy, rough idling so much so the entire vehicle shakes, and the dangerous part- stalling. I have now stalled 4 times and have been in and out of multiple mechanics for this issue and no one can seem to identify the root and it's getting costly. now they are saying it might be the canister purge valve but if it is I think it should be covered despite my vin not being perfectly aligned because it's ultimately the same issue with the same vehicle, make and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769646October 7, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle experienced a catastrophic failure of the canister purge valve (CPV), causing an excessive vacuum that violently deformed and collapsed the plastic fuel tank. The deformation was so severe that it breached the fuel system, causing raw gasoline to pour directly out of the filler area and onto the ground when fueling was attempted, presenting an immediate fire hazard. Furthermore, the structural collapse of the fuel tank pinched and shorted out the fuel pump electrical wiring harness. This short circuit caused a massive electrical spike that blew the high-amperage master mega-fuses located on the front of the battery box, causing a total loss of electrical power to the entire vehicle. The manufacturer's initial safety recall remedy (Recall 18S32) failed to prevent this dangerous recurrence, and the vehicle is currently at a dealership being evaluated under Customer Satisfaction Program 24N07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769722October 7, 2026
ENGINE
The contact owns a 2018 Ford Focus. The contact stated that after the vehicle was repaired under a recall, while driving 45 MPH, the vehicle unexpectedly idled, causing the engine to misfire with the check engine warning light illuminated. The contact stated that the vehicle sputtered during the misfire. The vehicle was taken to the dealer, where the contact was informed that the engine needed to be repaired. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer to be diagnosed, and it was determined that the cylinder wall had failed and the engine needed to be replaced. The contact was concerned that the failure was caused by an improper recall repair. The contact stated that the failure had not occurred until after the recall repair was performed. The manufacturer was made aware of the failure by telephone, and a case was opened. The failure mileage was approximately 63,126.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769075October 5, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Focus. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V369000 (Fuel System, Gasoline); however, the failure occurred after the recall repair. While starting and driving at an undisclosed speed, the check engine warning light illuminated. The vehicle stalled after refueling, and the RPM fluctuated while idling. The contact turned off the vehicle and waited before restarting the vehicle. Additionally, the contact discovered that the fuel tank was deformed. The contact retrieved DTC: P1450. The vehicle was taken to the dealer, who determined that the canister vent valve needed to be replaced. The dealer informed the contact that the failure was not associated with the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 57,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769171October 5, 2026
FUEL/PROPULSION SYSTEM
The vehicle has a recurring fuel-level/distance-to-empty (DTE) malfunction that has caused it to run completely out of fuel and lose motive power while the instrument cluster indicates substantial remaining range. This has occurred four times. On the first three occasions, the vehicle ran out of fuel while displaying approximately 28-30 miles DTE. On two occasions, including the most recent, the engine shut off unexpectedly in the roadway and other motorists had to help push the disabled vehicle out of traffic. During the most recent incident, the vehicle displayed approximately 35 miles DTE when the engine shut off. There was no sputtering, warning message, warning lamp, or other indication that the vehicle was actually out of fuel. I previously brought the vehicle to an independent repair facility specifically for the inaccurate fuel/DTE indication and occasional stall-like behavior. Fuel trims were checked and no obvious cause was identified. I subsequently learned that Ford Safety Recall 18S32 had been performed on this vehicle in 2021, before I owned it. That recall addressed excessive fuel-tank vacuum/possible tank deformation and identified symptoms including inaccurate fuel gauge, inaccurate DTE, and possible stalling. I then brought the vehicle to an authorized Ford dealer and repeatedly identified the inaccurate fuel/DTE condition as my primary concern, including providing it in writing. The dealer performed a PCM update under another campaign, but the fuel-level/DTE malfunction was not diagnosed or repaired. After that dealer visit, the vehicle again ran out of fuel and shut off in the roadway, this time while displaying approximately 35 miles DTE. Roadside assistance was requested. The vehicle is available for inspection. Ford has been notified and an Automotive Safety case opened. The cause remains UNKNOWN. My concern is repeated unexpected loss of motive power while the vehicle indicates usable fuel remains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768879October 4, 2026
POWER TRAIN, SERVICE BRAKES
I am reporting severe, life-threatening pre-existing safety defects involving the mechanical braking system and the dual-clutch transmission assembly on my 2017 Ford Focus. After purchasing the vehicle from a dealership under the fraudulent written assurance that a safety inspection was completed, I was forced to drive the vehicle a long distance across state lines with my pregnant fiancée and my [XXX] daughter inside. Immediately upon arrival, a certified multi-point mechanical safety inspection at a Ford facility uncovered that the vehicle was completely unroadworthy and posed an immediate hazard to public safety. The safety inspection documented a catastrophically failing transmission clutch assembly, completely rusted-out and failing rear brake rotor/pad assemblies, bad wheel hub bearings, and severely degraded drive belts. The immediate degradation of the dual-clutch power train and the mechanical brake failures under highway conditions created an extreme physical safety risk, including potential wheel lockup and immediate power loss on the highway. I request that this failure list be officially attached to the ongoing federal defect investigation for this vehicle model's power train and braking components to protect other consumers from fatal highway failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11768584October 2, 2026
AIR BAGS, FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Blind sides reflectors cause accidents has fuel system problems over heat makes car catch on fire
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11767938September 30, 2026
ENGINE
I am NOT filing in regards to the clutch fracture recall on previous page . I AM filing a complaint regarding the 1.0 L Ecoboost engine "wet timing belt " system which is currently under NHTSA Engineering Analysis . My vehicle has 147,000 miles and still has the original wet timing belt . Ford`s original maintenance schedule states this belt is a standard wear item that lasts 150,000 miles . However , independent and federal data shows these belts degrade prematurely , shedding rubber teeth that clog the oil pump pickup tube screen .This creates a severe safety hazard , including sudden engine seizure and an immediate loss of power braking assist while driving . Because this is a systemic design flaw creating an unreasonable safety risk , Ford should expand safety recall 23S64 / 23V905 to cover 2015 manual transmission models . This engine is EXACTLY the same engine as the ones covered in the 2016-2018 recall with the same " wet belt " design . Ford has already insinuated to many owners that the belt degradation is due to wrong oil types used in these engines . The owner`s manual clearly states to use a Ford oil specification ( WSS-M2C945-B ) which I have used religiously . Ford later recommended a newer oil specification ( WSS-M2C948-B) after the fact . They also have recently recommending changing the belts at 100,000 miles instead of 150,000 miles after the fact . Interestingly , newer versions of this engine are using a METAL timing chain instead of a rubber belt that degrades . I wholeheartedly believe Ford should be forced to recall these cars and fix this belt safety issue before someone gets seriously injured or killed .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767878September 29, 2026
POWER TRAIN, UNKNOWN OR OTHER
Back in July 2026 there was a rerecall for the 2018 recall that was not done correctly and my vehicle was not recalled for this when in fact that my vehicle should have it shows n I have proof that the recall number for that recall is the same recall they did on my vehicle but yet logged in under fuel tank defective but the recall number from 2018 match the new recall numbers issued in July for the recall that was performed in 2018 but yet I keep being told my Vin is not in the recently issued when it is decently is and should be cuz the recall number match and that is exactly what the issue is with my vehicle i have called since Feb 2026 about this issue and ever since the rerecall was issued but never showing my vehicle and it should be n I have proof that it match the recall numbers but logged in as different the. It should. Also my info is been correct since I got in feb2025 n yet only recall that was ever mailed was for a back up cam and that issued April 2026 n went to pervious owner which is my father address not mine like should I have proof of several recall that has been put out by either yall or manufacturer that never repaired or was never told it had my slef or my father when he purchased it I 2020 may n gave to me in feb2025 an was told that if he got car in 2020 that the dealer ship would fix the issue so was told after if it keep shuttering.Go to open rd safe give gas start at low gear n move up as speed increase it will clean off shutter will stop but yet still comes back so I have that along with it sticking in one gear idle in park high n then all sudden battery dies stalled got jump then lost reverse when out on a main rd real scary cuz if busy like normal it did that someone could been hurt cuz the problem that is causing issues is from 2018 recall that is july26 new recall number for the 2018 recall done didn't include mine should been i got proof big safety issue so parked cant drive risky need revised an fixed free an correct
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767932September 29, 2026
POWER TRAIN
Transmission overheating warning light Transmission clutch stuck open recommended to change out “actuator A” but did not solve. Clutch fork needs replacement
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767497September 28, 2026
STRUCTURE:BODY
door latch recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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