Ford Focus Complaints

22,326 consumer complaints on file.

#11043137November 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE A CHECK ENGINE LIGHT THAT IS ON FOUND OUT ITS A EVAP LEAK GAS GAUGE NOT WORKING RAN OUT OF GAS CAN NOT PUT GAS ON GAS TANK WITH A GAS CAN IF I TRY IT POURS OUT THE BOTTOM WHEN I START VEHICLE IT SHUDDERS AND WANTS TO DIE OUT ON ME LACK OF POWER WHEN I PRESS ON THE GAS PEDAL AND TICKING SOUND IN ENGINE ALSO DOOR LATCH ON PASSENGER BACK DOOR DOES NOT UNLOCK UNLESS I PUSH THE BUTTON UNLOCK 2 OR 3 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043139November 3, 2017
STEERING
THE ELECTRIC POWER STEERING IS STARTING TO FAIL. IT LOCKS THE STEERING WHEEL WHILE THE CAR IS MOVING WHILE THE ON MY CITY STREET. NEED TO TURN OFF ENGINE AND RESTART THE CAR. SOMETIME THE STEERING BECOMES DIFFICULT WHILE DRIVING AT CITY SPEEDS.THIS HAPPEN ROUGHLY 6 MONTHS AGO BUT WENT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042734November 2, 2017
STEERING
THIS IS A 5 YEAR OLD CAR. WITH 750000 MILES ON IT. THE POWER STEERING ASSIST HAS ALREADY DIED COSTING UP $2K IN MONEY WE DON'T HAVE TO FIX IT. THE FIX IS REPLACING THE ENTIRE RACK AND PINION. WE HAD STARTED FOR THE FIRST TIME THE DAY IT WENT OUT. WE WERE PARKED I HAD TO DRIVE IT TO THE DEALERSHIP WITH NO POWER STEERING. IF YOU SHUT OF THE CAR IT WOULD TEMPORARILY FIX IT'S SELF. AND IT DID THE GUY AT THE DEALER SHUT IT DOWN AFTER SEEING THE NO STEERING ASSIST WHEN HE RESTARTED THE CAR IT MAGICALLY WORKED AGAIN. UNTIL NEXT TIME THAT IS. FORD KNOWS THIS PROBLEM EXIST AND REFUSES TO ISSUE A RECALL FOR ALL 2012 FOCUS. THIS IS A NEW CAR IT SHOULD NOT BE HAVE THESE PROBLEMS. PUTTING US IN FINANCIAL STRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041931November 1, 2017
POWER TRAIN
TRANSMISSION AT HIGHWAY SPEED JUMPS OUT OF GEAR. HAD FORD LOOK AT IT AND THEY WOULD NOT EVEN DRIVE IT JUST PUT IT ON THE COMPUTER AND SAID ITS FINE. ALSO IT SLIPS WHEN PULLING OUT. WORST CAR THAT I'VE OWNED NEVER BUY ANOTHER HAD 2007 WITH NO ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041983November 1, 2017
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
LOWER ARM W/BALLS AND JOINTS X 2 MOTOR MOUNT CHECK ENGINE LIGHT FOR P0420 CATALYST AND CLUTCH AND TRANSMISSION JERKING AND HESITATION AND RADIO NOT WORKING AND I CALLED 1800 NUMBER TO FORD AND AT THIS TIME COULD NOT HELP ME AND WOMAN STATED SHE REPORTED TO NHTSA #CAS13448516 AND ALSO STATED TO CALL DEALERSHIP WHICH IS BALISE READY CREDIT IN SPRINGFIELD MASS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041999November 1, 2017
POWER TRAIN
I CAN'T DRIVE THIS VECHICLE ON THE ROAD BECAUSE THE TRANSMISSION OVERHEATS AND SLIPS. I WOULD BE AT A STOP AND IT'S IN DRIVE BUT DOES NOT GO ANYWHERE. MY VEHICLE ROLLAS BACK AND ALMOST CAUSE A ACCIDENT. DUE TO A FAULTY POWERSHIFT DUAL CLUTCH TRANSMISSION. THERE IS A CLASS ACTION LAW SUIT ON FORD BUT AS A CONSUMER I HAVE TO WAIT TEN BUSINESS DAYS TO EVEN SETTLE A CLAIM. MY LIFE IS IN DANGER BECAUSE I FEEL LIKE A VECHICLE WILL HIT ME SOON IN THE MIDDLE OF A INTERSECTION. I NEED HELP FROM SOMEONE PLEASE. IM BEGGING YOU FORD HAS MADE NO ATTEMPTS TO HELP ME AND I STILL OWE 5,000 TO PAY IT OFF. WHICH THIS VECHICLE IS FAR TO LOW VALUED. IF ANYONE CAN HELP ME WITH THIS ISSUE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042010November 1, 2017
FUEL/PROPULSION SYSTEM
VEHICLE WOULD SUDDENLY TURN OFF WHILE RUNNING. HAPPENED TOO MANY TIMES WHILE ON THE FREEWAY THAT ALMOST CAUSE ACCIDENTS, EVEN ON STREET FROM THE STOP LIGHTS IT WOULD JUST TURN OFF. ONE IS ISSUE IS THE FAULTY FUEL GAUGE, IT WOULD SAY THAT THE FUEL TANK IS FULL BUT HALFWAY EMPTY OR EMPTY. DID SOME RESEARCH ONLINE AND FOUND OTHER OWNERS HAVE THE SAME ISSUE OF THE VEHICLE SHUTTING OFF WHILE RUNNING. ACCORDING TO SOME REPORTS, OTHER OWNERS HAVE HAD TO REPLACED THE FUEL TANK THAT WAS DEFORMED DUE TO THE ISSUE OF FAULTY FUEL GAUGE. OTHER REPORTED OF REPLACING FUEL PUMP, PURGE VALVE AND OR EMISSION CANISTER. I CONTACTED FORD ABOUT THE ISSUE AND IT SEEMS LIKE IT'S SOMETHING THEY DON'T WANT TO TALK ABOUT BUT THEY KNOW THERE AN ISSUE. THEY WON'T GIVE ME A DIRECT ANSWER TO MY QUESTIONS. SO FAR, I HAVE NOT HEARD ANY REPORTS OF FATALITY ABOUT THIS ISSUE BUT WE WERE CLOSE, AS RECENTLY AS YESTERDAY MORNING WHEN MY COUSIN WAS DRIVING ON THE FREEWAY WITH AN 18-WHEELER BEHIND HIM WHEN THE CAR'S ENGINE JUST SHUTS OFF. THIS HAPPENS QUITE A FEW TIMES. WHAT'S WORST ABOUT THIS IS FORD WON'T EVEN TALK TO THE OWNERS ABOUT THIS ISSUE. I TRIED TO GET SOME ANSWER FROM THEM BUT THEY WON'T SAY A WORD. IT'S FRUSTRATING! THE CAR IS ONLY 4 YEARS OLD AND UNDER 75K MILES, HAVING THIS ISSUE THAT WOULD COST THOUSANDS OF DOLLARS TO FIX. IT'S NOT THE OWNERS FAULT BUT MANUFACTURER'S FAULT OR ISSUE. THEY NEED TO OWN UP ON THIS PROBLEM BEFORE SOME GETS KILLED ON THE FREEWAY. WHEN IS FORD GOING TO STEP ON THIS? HOW ABOUT NHTSA, WHAT ARE YOU GOING TO DO ABOUT THIS? WE, THE OWNERS NEED ANSWER AND WE NEED SOLUTION FROM FORD ABOUT THIS SAFETY ISSUE. WHILE NO ONE IS DEAD YET, NOW IS THE TIME TO ASSESS THIS PROBLEM. NHTSA, PLEASE HELP US FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042015November 1, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROUSE FORD, 11 ANTRIM BLVD, TANEYTOWN, MD 21787) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CLOSED OUT THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042247November 1, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
AT TIMES THE CAR WON'T START, THEN AFTER A FEW MINUTES IT STARTS. CUTS OFF WHILE DRIVING AT ANY SPEED AS IF IT IS OUT OF GAS. CUTS OFF ON THE INTERSTATE WHILE DRIVING AT HIGH SPEED OR LOW SPEED. FIRST THE BATTER AND OIL LIGHT APPEARS IN RED ON DASH WHEN PUSHING THE GAS NOTHING HAPPENS AND IT CUTS OFF. IT STALLS MORE AND MORE, THE FUEL GAGE SOMES GOES PAST FULL OR FLUCTUATES WHEN DRIVING. AFTER PUTTING GAS IN CAR IT STALLS MORE. ALSO, AS I PULL OFF AFTER STOPPED OR INITIALLY, THE CAR HESITATES AND SKIPS AND THE TIRES SKIP WHEN UNTIL IT GETS PAST 15 -20 MILES THEN THE TRANSMISSION IS STEADY WHEN IT'S NOT SALLING.. WHEN IT RAINS THE PASSENGER SIDE FLOOR AND ROOF LEAKS WATER CONSTANTLY WHEN I AM DRIVING IN WATER THE PASSENGER SIDE FLOOR GETS WET. WHEN IT RAINS AND THE CAR IS PARKED WATER LEAKS AND THE PASSENGER ROOF IS WET FROM FRONT TO BACK AS WELL AS ABOUT 2 INCHES OF WATER ON THE PASSENGER FRONT AND BACK ON THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041627October 31, 2017
STEERING
THE POWER STEERING ASSIST HAS GONE OUT, I HAD JUST STARTED THE CAR AND HAD NO POWER STEERING AND IT IS VERY HARD TO STEER, I ALMOST WRECKED TRYING TO GET IT HIOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041049October 30, 2017
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, STRUCTURE:BODY
TL* THE CONTACT OWNED A 2005 FORD FOCUS. WHILE DRIVING 65 MPH, THE HOOD INDEPENDENTLY OPENED AND CAUSED THE FRONT WINDSHIELD TO SHATTER. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS 13408416. THE FAILURE MILEAGE WAS APPROXIMATELY 146,629. *BF UPDATED 8/3/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041332October 30, 2017
STEERING
THE ELECTRIC POWER STEERING STOPS WORKING WHILE DRIVING AND ALSO AT START-UP. THIS HAS HAPPENED MULTIPLE TIMES. WE ARE NOW REPORTING THIS AFTER THE 4TH OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041354October 30, 2017
SEAT BELTS
DRIVER SEAT BELT RELEASE BUTTON STARTED TO STICK. ON 10/28/17 BUCKLE WOULD NOT RELEASE. I HAD HAVE MY SEAT BELT CUT IN ORDER TO GET OUT OF THE CAR. EVENT HAPPENED IN A PARKING LOT WHILE PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041429October 30, 2017
STRUCTURE:BODY
CLOSED DRIVER DOOR IN A PARKING LOT. RETURNED TO CAR TO FIND DOOR PARTIALLY OPEN. ATTEMPTED MANY TIMES TO CLOSE DOOR. DOOR WOULD NOT LATCH. HAD TO MANUALLY HOLD DOOR CLOSED TO DRIVE HOME. DOOR REMAINS UNABLE TO LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040904October 29, 2017
POWER TRAIN
FOR OVER A YEAR NOW MY CAR HAS RANDOMLY STOPPED GOING INTO REVERSE, SHUTTERING WHILE TRYING TO SHIFT, HARD SHIFTING (OR SLAMMING INTO GEAR), LURCHING AND OR JUMPING FORWARD (OR BACKWARDS), SLIPPING OUT OF GEAR, FAILING TO ENGAGE IN A GEAR, AND ALSO HAS SLIPPED OUT OF GEAR WHILE ON THE HIGHWAY/ FREEWAY AND ALMOST CAUSED AN ACCIDENT. MY CAR HAS 82,000 MILES ON IT AND IS STILL UNDER WARRANTY BUT FORD REFUSES TO SAY ANYTHING IS WRONG. THEY DID REPLACE A SHIFT FORK, BUT THEY CLAIM THAT THERE IS NOTHING WRONG WITH MY CAR. I GET THE TRANSMISSION FAULT LIGHT AND RANDOMLY A MESSAGE ABOUT THE TRANSMISSION OVERHEATING WILL POP UP AND IT TELLS ME TO PULL OVER SAFELY AND WAIT 5 MINUTES. I AM BEING CHARGED (BASICALLY TAXED) $500 A MONTH TO HAVE A CAR THAT I CANT TRUST TO TAKE ME ANYWHERE AND I REFUSE TO TAKE MY NIECE AND NEPHEW IN IT BECAUSE IT IS SO DANGEROUS TO OPERATE WHEN EVERY TIME I GET IN IT- IT DOES THESE ABOVE THINGS. I REALLY WISH THAT FORD WOULD STEP UP AND DO THE RIGHT THING BECAUSE MINE IS NOT AN ISOLATED INCIDENT. BUT THIS DISABLED COMBAT VETERAN DOESN'T SEE FORD DOING ANYTHING BUT COUNTING ALL MY MONEY THEY KEEP TAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040971October 29, 2017
STEERING
STEERING WHEEL ACTED LIKE IT LOST POWER AND AS I TRIED TO AVOID A CURB, INSTEAD OF AVOIDING THE CURB THE VECHILE HIT THE CURB AND BLEW OUT TWO TIRES AND MORE DAMAGE. I WILL FIND OUT WHEN I GO TO THE FORD DEALER. THIS IS THE SECOND ACCIDENT I HAVE HAD WITH A STEERING ISSUE WITH THIS VECHILE. STERLING HAS BEEN AN ISSUE WHERE IT ACTS LIKE MANUAL IF THE CAR SITS OR AROUND WATER. CAR HAS ALSO HAD CLUTCH AND MULTIPLE SERVICE FOR TRANSMISSION ISSUES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11040982October 29, 2017
STEERING
AT LEAST 4 TIMES IN THE LAST COUPLE OF MONTHS, UPON STARTING THE CAR THERE WAS THE MESSAGE "STEERING ASSIST FAULT" AND I COULD NOT TURN THE WHEEL. IT WENT AWAY AFTER I TURNED THE CAR OFF AND RESTARTED. HOWEVER, I AM CONCERNED: IF IT HAPPENED ANY TIME OTHER THAN WHEN PARKED THIS COULD BE FATAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040700October 28, 2017
POWER TRAIN, UNKNOWN OR OTHER
I NOTICED THAT MY CAR WAS SHUTTERING WHILE UP SHIFTING AT SLOW SPEEDS IN TRAFFIC DURING THE LAST WEEK. NOW THE TRANSMISSION FAULT LIGHT IS ON AND IT HAS DIFFICULTY SHIFTING INTO HIGH GEAR. I READ ONLINE THAT FORD EXTENDED IT'S WARRANTY ON THIS MODEL FOR THIS SPECIFIC PROBLEM BUT WHEN I CALLED THE SERVICE CENTER THEY TOLD ME THAT IT IS A SPECIFIC WARRANTY AND THEY I MIGHT NOT QUALIFY OR BE COVERD AND THAT HE WOULD HAVE TO LOOK AT THE VEHICLE. THE INTERNET IS FULL OF 2013 FORD FOCUS'S WITH THIS SPECIFIC PROBLEM. I NEED TO FIND OUT IF THIS QUALIFIES BECAUSE I NEED THIS CAR FOR WORK AND CANNOT AFFORD $2000 TO FIX A FAULTY FORD TRANSMISSION. I KNOW THAT THIS LETTER MAY BE PREMATURE BUT I'M WORRIED ABOUT TRANSPORTATION TO WORK AND LACK OF MONEY TO FIX THIS CAR WHICH IS FINANCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040820October 28, 2017
STEERING
MY POWER STEERING SHUT DOWN WITHOUT WARNING WHILE STATIONARY. THANK I WAS NOT TURNING IN FRONT OF TRAFFIC AND DID NOT HAVE A CUSTOMER IN MY CAR. MY EMPLOYMENT IS DRIVING. OH AND JUST TWO DAYS PRIOR THE TRANSMISSION COMPUTER WAS REPLACED. IT SHUT DOWN WITHOUT WARNING . STOPPED FOR GAS CAME OUT AND CAR WOULD NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040503October 27, 2017
POWER TRAIN, STEERING
THE CARS STEERING HAS ON 3 OCCASIONS IN 2 MONTHS LOST STEERING! THE STEERING WHEEL SHUDDERS AND LOCKS UP AND WE LOSE CONTROL ON A TURN! THIS HAS HAPPENED AT 30 MILES PER HOUR AND AT 5 MILES . IT'S BEEN TO FORD 4 TIMES THE TRANSMISSION CLUTCH CHANGED TWICE A NEW MOTOR MOUNT BUT THEY KEEP STATING IF THERE IS NO CODE AND IT DOESN'T HAPPEN IN FRONT OF THEM THERE ISN'T ANYTHING TO FIX. I ALSO NOTIFIED FORD MOTOR COMPANY AND RECEIVED A CASE NUMBER BUT THEY DENIED THE CLAIM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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