Ford Focus Complaints

22,326 consumer complaints on file.

#11044397November 8, 2017
STEERING
THE STEERING LOCKED UP WHILE MAKING A TURN THIS COULD BE DANGEROUS AND CAUSE SERIOUS INJURY OR DEATH.....I HAVE NO POWER ASSISTED STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044545November 8, 2017
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO KLABEN FORD IN KENT, OHIO WHERE IT WAS DETERMINED THAT THERE WAS A PARTIAL COLLAPSE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,171. *BF UPDATED 8/20/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044729November 8, 2017
STEERING
POWER STEERING ASSIST FAILED AND SERVICE IS REQUIRED WARNING LIGHT CAME ON DURING START UP. TURNING WHEEL WAS VERY DIFFICULT. VEHICLE CURRENTLY HAS 52,749 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044746November 8, 2017
STRUCTURE:BODY
THE RECALL ISSUED IN SEPTEMBER OF 2016 HAS NOT BEEN FIXED. I HAVE TRIED TO GET MY CAR IN 5-6 TIMES, THE LAST BEING IN JULY WHEN THE MAN AT FORD TOLD ME "OUR PARTS ARE BOOKED OUT THROUGH THE FIRST OF THE YEAR, BUT WE CAN PUT YOU ON A WAITING LIST". FORD HAS NOT MADE ENOUGH PARTS MAKING THEM READILY ACCESSIBLE TO THEIR DEALERS SO THE CONSUMERS CAN DRIVE A SAFE, RECALL FREE CAR. I AM FRUSTRATED IT HAS TAKEN SO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044254November 7, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. WHEN THE VEHICLE WAS IN THIRD GEAR, IT DROVE NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JERRY DUNCAN FORD, 801 N ROANE ST, HARRIMAN, TN 37748) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS 13448915. THE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044282November 7, 2017
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR TRANSMISSION JERKS, SPUTTERS, ACCELERATES AND STALLS. IN ADDITION NOW HAVING ISSUES WITH FUEL TANK NOT GUAGING AND NOW IT HESITATES, STALLS OUT AND IS NOT SAFE. CAR SUDDENLY STOPPED RUNNING HAD TO BE TOWED TO THE SHOP AND SHOP ADVISED THE FUEL TANK GUAGE WAS NOT OPERATING AND REGISTERING GAS. NOW I AM GOING TO HAVE TO TAKE IT BACK TO THE SHOP AS IT APPEARS IT MAY INVOLVE FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT. I ONLY KNOW THIS IS BECAUSE SEARCHING ON LINE I SEE MANY SIMIILAR COMPLAINTS ABOUT THE JERKING TRANSMISSION PROBLEMS, AND PROBLEMS WITH THE VEHICLE STALLING OUT. IT SAYS FORD IS NOT ACKNOWLEDING THIS AS A PROBLEM. I BELIEVE THEY NEED TO RECALL THIS AND FIX THIS ALTHOUGH IT APPEARS BASED ON REVIEWS EVEN AFTER REPEATED ATTEMPTS TO FIX IT IS STILL NOT RESOLVED. MANY CUSTOMERS HAVE HAD TO PAY THOUSANDS OF DOLLARS. THIS VEHICLE IS NOT SAFE TO DRIVE AND IS IN A CLASS ACTION LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043991November 6, 2017
EXTERIOR LIGHTING
DUE TO POOR DESIGN THE BULB MELTED THE SURROUNDING HEADLIGHT ASSEMBLY RESULTING IN THE ENTIRE UNIT HAVING TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043654November 6, 2017
ENGINE, VEHICLE SPEED CONTROL
THE TRANSMISSION KEEPS SLOWING DOWN THE CAR. WON'T GET UP TO SPEED, CANNOT EXCEED 25MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043720November 6, 2017
ELECTRICAL SYSTEM
THROUGHOUT MY OWNERSHIP OF 2005 FORD FOCUS WAGON SES ZXW, I HAVE HAD PERIODIC ISSUES WITH THE REAR HATCH UNLATCHING ON ITS OWN. I WILL UNLATCH WHILE DRIVING ON THE HIGHWAY. SOMETIMES IT WILL UNLATCH WHEN DEPRESSING THE BRAKE PEDAL. ALTHOUGH IT WILL UNLATCH UPON THE START OF A TRIP AT SLOW SPEEDS AS WELL, IT HAS MOSTLY OCCURRED ON THE HIGHWAY. I HAVE OWNED THE VEHICLE SINCE 2007. THE PROBLEM WOULD OCCUR PERIODICALLY 3-7 TIMES EVERY 1-1.5 YEARS SINCE THE 2008-2009. THE PROBLEM DEFINITELY OCCURS UNDER A DAMP AND MORNING DEW CONDITION. IT'S LIKE AN ELECTRICAL SHORT HAS OCCURRED I MY VEHICLE. THE LATCH STOPPED WORKING IN 2009 VIA THE PUSH BUTTON IN THE DASH AND EVEN WITH MY REMOTE KEY. I CHECKED THE FUSE PANEL ... AND IT WAS NOT BLOWN. THIS CONDITION MOSTLY OCCURS WHILE THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043738November 6, 2017
VEHICLE SPEED CONTROL
I WAS DRIVING 35-40 MPH NEAR MIDWAY AIRPORT IN CHICAGO. I ATTEMPTED TO BREAK AND MY ACCELERATOR WAS STUCK. I HAD TO CONSTANTLY PRESS THE BREAK TO ATTEMPT TO BRING MY CAR TO A STOP ... BUT THE GAS PEDAL WAS STUCK IN AN ACCELERATION MODE. I ATTEMPTED TO TAP THE GAS PEDAL AND DEPRESS IT ... WHILE KEEPING MY FOOT ON THE BRAKE, BUT THE GAS PEDAL WAS STILL STUCK. I HAD TO TURN MY CAR OFF FOR JUST TO STOP THE ACCELERATION AND RESTART MY VEHICLE TO GET OUT OF THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043745November 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
IMMEDIATELY UPON STARTING MY CAR ... MY FUEL GAUGE WOULD FLASH ON AND OFF LIKE AS IF IT WAS LOW. I NOTICED THAT THE WEATHER WAS DAMP AND A FOG IN THE AIR. THE FUEL GAUGE WAS FLASHING WITH A HALF TANK OF GAS IN MY VEHICLE. UPON DRIVING OFF SLOWLY, MY REAR HATCH UNLATCHED AND MY DASHBOARD LIGHTS TURNED OFF. THIS OCCURRED 4-5 TIMES ... BEFORE I WAS ABLE TO GET MY TRUNK TO LATCH. ALTHOUGH I WAS ABLE TO DRIVE DOWN THE HIGHWAY EVENTUALLY WITHOUT MY REAR HATCH UNLATCHING, MY DASHBOARD LIGHTS WERE COMPLETELY OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043368November 5, 2017
STEERING
WARNING THAT POWER STEERING ASSIST HAS FAILED AND SERVICE IS REQUIRED. COULDN'T TURN THE STEERING WHEEL. HAPPENED WHEN STARTING THE CAR. TURNED CAR OFF AND BACK ON. NO MESSAGE AND STEERING WAS WORKING. I MANAGED TO DRIVE HOME BUT NOW AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043386November 5, 2017
ENGINE
AT 26000 MILES MY HEAD GASKET HAD TO BE REPLACED. STARTED WITH ROUGH MORNING START WHITE SMOKE AND LOSS OF COOLANT. LEAK WAS CONFIRMED IN CYLINDER 3. THE CAR IS STOCK WITH NO MODIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043445November 5, 2017
ELECTRICAL SYSTEM
HORN HAS STOPPED WORKING. RADIO CRACKLING WHEN CAR ON AND OFF, IN MOTION AND WHEN STILL, DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043190November 4, 2017
AIR BAGS
TANAKA RECALL: I RECEIVED A NOTIFICATION THAT MY CAR WAS RECALLED DUE TO DEFECTIVE TANAKA AIR BAGS. I WAS TOLD BY THE DEALERSHIP (HALDEMAN FORD IN ALLENTOWN, PA) THAT I WOULD BE NOTIFIED WHEN THEY RECEIVED THE PARTS NEEDED FOR THE REPAIR. PERIODICALLY, I INQUIRED AT THE DEALERSHIP ABOUT THE STATUS OF THE REPAIR, BUT WAS TOLD EACH TIME THAT THEY STILL HAD NOT RECEIVED THE PARTS NEEDED FOR THE REPAIR. I AGAIN INQUIRED RECENTLY AND WAS AGAIN TOLD I WOULD BE NOTIFIED WHEN THE REQUIRED PARTS ARRIVED AT THE DEALERSHIP. IT WAS ONE YEAR AND TWO MONTHS SINCE I RECEIVED THE RECALL NOTIFICATION AND STILL THEY SAY THEY DON'T HAVE THE PARTS. I HAVE JUST BEEN NOTIFIED THAT TANAKA WAS FILING FOR BANKRUPTCY. IT NOW APPEARS THAT THE PARTS MAY NEVER BE AVAILABLE AND I WILL BE REQUIRED TO DRIVE AROUND WITH DEFECTIVE AND DANGEROUS AIRBAGS WITH NO LEGAL RECOURSE TO SUE TANAKA FOR DAMAGES. THIS IS UNACCEPTABLE. FORD SHOULD TAKE IMMEDIATE STEPS TO MAKE THE NECESSARY REPAIRS TO PROTECT THE SAFETY OF ITS CUSTOMERS. PLEASE INVESTIGATE THIS NEGLIGENCE ON THE PART OF FORD AND ITS DEALERSHIPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043308November 4, 2017
AIR BAGS
MY GIRL FRIEND ,AGE 72 WAS DRIVING THE FORD FOCUS AND TURNING INTO HER APT. COMPLEX, SHE WAS HIT AT ABOUT A 35 DEGREE ANGLE AND ALTHOUGH THE LOWER AIR BAG ON THE STEERING COLUMN DEPLAYED THE AIR BAG ON THE TOP OF THE STEERING WHEEL DID NOT. THE CAR WAS TOTALLED.THE SEAT BELT SAVED HER FROM SERIOUS INJURY, BUT HER CLAVICLE WAS BRUISED AND SHE HAS SORE MUSCLES ON HER NECK AND THE LEFT SIDE OF HER BODY. THE LOWER AIR BAG THAT DID DEPLOY SAVED HER FROM SERIOUS LOWER BODY INJURY EXCEPT FOR SOME SWELLING AND BRUISING. HER VEHICLE WAS IN MOTION WHEN SHE WAS HIT BY A TRUCK COMING FROM THE OTHER DIRECTION. MY CONCERN IS SHOULD THAT UPPER AIR BAG DEPLOYED THE SAME AS THE LOWER AIR BAG DID. IS IT POSSIBLE THE UPPER AIR BAG WAS DEFECTIVE,AND HAS ANYONE ELSE REPORTED THIS?
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11043347November 4, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
I APPROACHED A RED LIGHT, ON FARM TO MARKET ROAD 1960 (STATE HIGHWAY FM 1960) WHILE IN MOTION AND I PRESSED THE BRAKE. THE MOTOR REVVED UP AND WOULD NOT STOP. IT SEEMED LIKE THE GAS PEDAL WAS STUCK. I ASKED MY DAUGHTER TO REACH DOWN AND PULL THE GAS PEDAL UP. THIS DID NOT WORK THOUGH. THE LIGHT BY THE GRACE OF GOD TURNED GREEN. I CONTINUED DRIVING FORWARD WHILE HOLDING THE BRAKE ALL THE WAY DOWN ON THE FLOOR. I RELEASED THE BRAKE AND THE MOTOR ACCELERATED FASTER. I IMMEDIATELY STOMPED ON THE BRAKE AGAIN. I WAS ACCELERATING AT A FASTER SPEED. I QUICKLY LOOKED FOR A SAFE PLACE TO STOP SO I TURNED LEFT INTO A NEIGHBORHOOD AND GOT OUT OF HEAVY TRAFFIC. I THREW THE CAR IN NEUTRAL, IT REVVED UP OUT OF CONTROL AS IF IT WANTED TO EXPLODE. I THREW IT IN PARK AND TURNED THE ENGINE OFF. I TOWED MY CAR TO MY HOME. THE ISSUE IS UNKNOWN AT THIS TIME. I WILL SEND MY CAR TO A MECHANIC ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042951November 3, 2017
STEERING
STEERING ASSIST FAILURE NOTICE APPEARED ON AND OFF FOR NEARLY A YEAR. NOTICE WOULD DISAPPEAR AFTER TURNING VEHICLE OFF AND STRAIGHTENING STEERING WHEEL. IN THE PAST 2 MONTHS THE ISSUE HAPPENS SEVERAL TIMES A DAY. LAST WEEK IT HAPPENED TWICE WHILE I WAS DRIVING AND ALMOST LOST CONTROL AND CRASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042964November 3, 2017
ELECTRICAL SYSTEM
THE IGNITION ,AT TIMES DOSE NOT START CAR. BATTERY STAYS CHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043045November 3, 2017
STEERING
MY ELECTRICAL STEERING IS ACTING UP, MAKING A WEIRD NOISE AFTER I START MY CAR, IS STIFF AT TIMES AND HARD TO TURN. I RECEIVED AN ERROR MESSAGE, " STEERING ASSIST, SERVICE REQUIRED" ON THE DASH RECENTLY. THAT MESSAGE HAS GONE, BUT THE PROBLEM STILL EXISTS THIS IS A DANGER TO ME WHEN I DRIVE. WHENEVER I START MY CAR, THE STEERING IS RIGID AND STIFF IN THE CITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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