Ford Focus Complaints

22,326 consumer complaints on file.

#11076733March 7, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076765March 7, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE INTERSTATE THE TRACTION CONTROL LIGHTS FLASHES ALONG WITH THE ELECTRONIC THROTTLE CONTROL LIGHT, THEN THE ENGINE LIGHT COMES ON AND IT INSTANTLY LOSES ENGINE POWER WITHIN MINUTES. THIS HAS HAPPENED THREE TIMES NOW. I HAVE CHANGED BATTERY, AIR FILTER, ADD GAS CLEANER PRODUCTS. YET THE PROBLEM STILL IS HAPPENING . VERY DANGEROUS WHILE DRIVING AT HIGHWAY SPEEDS DOWN A EXTREMELY BUSY INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076483March 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT MY FIRST BRAND NEW CAR A 2014 FORD FOCUS. I DECIDED TO GO WITH A NEW CAR TO HAVE LESS PROBLEMS IN THE LONG RUN. BOY WAS I WRONG. AFTER ONLY 25000 MILES MY CAR BEGAN HAVING TRANSMISSION PROBLEMS. I THEN BROUGHT IT INTO THE DEALERSHIP AND FOUND OUT THAT FORD HAD ISSUED A RECALL ON THE TRANSMISSION MODULE. SO I HAD THAT REPLACED FREE OF CHARGE. MY CAR NOW HAS 45000 MILES ON IT AND IT BEGAN CAUSING ME PROBLEMS AGAIN, SO I THOUGHT IT WAS THE SAME THING AS BEFORE. I BROUGHT IT INTO THE DEALERSHIP TO HAVE IT CHECKED OUT. AFTER A DAY OF WAITING I RECEIVED A CALL ENTAILING ALL THAT WAS WRONG WITH MY CAR. THIS TIME IT AS MUCH WORSE, MY CATALYTIC CONVERTER NEEDED TO BE REPLACED WHICH I WAS TOLD THIS WAS COVERED BY MY WARRANTY. NOW THE NEXT PART I WAS TOLD IS THE REASON I AM HERE WRITING THIS COMPLIANT. THE DEALERSHIP TOLD ME THAT MY FUEL TANK HAD COLLAPSED, AND IT WAS GOING TO COST ME UPWARDS OF $2100 TO BE FIXED. SO I THEN ASKED THE QUESTION, WHAT CAUSED THIS TO HAPPEN? I WAS TOLD THAT THIS IS A RARE OCCURRENCE AND THERE WAS NOTHING I COULD HAVE DONE TO PREVENT IT. NOW KEEP IN MIND I CHANGE MY OIL EVERY 3000 MILES AND DO ALL THE NORMAL MAINTENANCE TO KEEP ANY CAR RUNNING SMOOTHLY. I BEGAN TO RESEARCH COLLAPSED FUEL TANKS IN 2014 FORD FOCUSES, AND I FOUND THAT THIS NOT A RARE OCCURRENCE AND IN FACT IT HAS HAPPENED TO QUITE A FEW PEOPLE. I HOPE THIS IS FOUND AND READ BY CORPORATE FORD, SO A RECALL CAN BE INITIATED AND I CAN BE COMPENSATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980748March 6, 2018
POWER TRAIN, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
2006 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ANTI THEFT SYSTEM AND MANUAL TRANSMISSION ISSUES. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076362March 5, 2018
SEAT BELTS, STEERING
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE REAR MIDDLE SEAT BELT WOULD NOT LATCH WHEN PROMPTED. IN ADDITION, THE POWER STEERING FAILED ON MORE THAN OCCASION. OXMOOR FORD IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076392March 5, 2018
ELECTRICAL SYSTEM
INSTURMENT CLUSTER STOPPED WORKING. NOTICED IT WHEN I STARTED UP THE CAR SEVERAL DAYS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076145March 4, 2018
ENGINE, POWER TRAIN
FROM A COMPLETE STOP (DUE TO STOPPED TRAFFIC ON THE HIGHWAY OR WHILE AT A STOP LIGHT), ACCELERATION CAUSES THE VEHICLE TO HESITATE, RAPIDLY INCREASE RPM, AND SHUDDER/SHAKE VIOLENTLY. HAPPENS ROUGHLY BETWEEN 0-35 MPH. THE ISSUE IS BECOMING MORE FREQUENT, SO I'LL BE TAKING THE VEHICLE INTO THE DEALERSHIP. MILEAGE IS JUST UNDER 30K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076021March 3, 2018
STEERING
THREE TIMES THE POWER STEERING HAS FAILED AT VEHICLE START. REQUIRED TURNING CAR OFF AND BACK ON TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076042March 3, 2018
STEERING
DROVE FROM MY APARTMENT TO THE MAILBOXES IN OUR COMPLEX AND WHEN I WENT TO START MY CAR TO LEAVE THE MAILBOX I GO A "STEERING ASSIST FAILURE" AND COULD NOT DRIVE MY CAR, THE STEERING WHEEL COULD NOT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075849March 2, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HAWKEYE FORD (2027 US-34, RED OAK, IA 51566) WHERE IT WAS DIAGNOSED WITH FAILURE CODES P144A AND P0456. THE CODES INDICATED THAT THE EVAP, PURGE VENT, VENT VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075626March 1, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11075643March 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HESITATION, SEVERE VIBRATION, AND LACK OF ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. AIR PORT FORD (8001 BURLING PIKE, FLORENCE, KY) WAS CONTACTED AND DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO BROWNS FORD LINCOLN (1701 W MAIN ST, WEST LIBERTY, KY) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075366February 28, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE FIRST INCIDENCE (2/26/18) WAS WHILE STOPPED ON A HIGHWAY OFF-RAMP, THE ENGINE STALLED. THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN. ON A SECOND OCCASION (2/28/18), I WAS DRIVING AND IN MOTION ON A RESIDENTIAL STREET WHEN THE ENGINE SHUT OFF. THE BRAKES AND STEERING WAS NOT AFFECTED AND I WAS ABLE TO STOP THE CAR AND RESTART THE ENGINE. PRIOR TO THIS, THE CHECK ENGINE LIGHT CAME ON AND I HAD SCHEDULED SERVICE ON THE CAR FOR 3/7/18 (THE EARLIEST THEY HAD AVAILABLE). THE CAR HAS HAD MULTIPLE TRANSMISSION REPLACEMENTS IN THE FEW SHORT YEARS THAT I HAVE OWNED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075450February 28, 2018
STEERING
TURNED ON THE CAR AND POWER STEERING HAD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072629February 28, 2018
VEHICLE SPEED CONTROL
2005 FORD FOCUS ZX5 S. CONSUMER WRITES IN REGARDS TO CONCERNS WITH UNINTENDED ACCELERATION. *LD THE CONSUMER REQUESTED INFORMATION IF ANY INTO AN INVESTIGATION CONCERNING SPEED CONTROL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075542February 28, 2018
POWER TRAIN
ISSUE WITH AUTOMATIC TRANSMISSION KNOCKING AND SLIPPING AT LOW SPEEDS. I WAS MADE AWARE THAT THIS IS A KNOWN ISSUE, ACKNOWLEDGED BY FORD, BUT WAS TOLD BY DEALERSHIP, MY ISSUE WAS CAUSED BY OIL FROM REAL SEAL LEAKING ONTO TRANS. MECHANIC SAID TRANSMISSION KNOCK MAY HAVE CAUSED OIL LEAK BUT IT IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075156February 27, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075174February 27, 2018
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, A WARNING ALARM SOUNDED AND A STEERING FAILURE WARNING MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL LOCKED UP. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INSTRUCTED TO HAVE THE VEHICLE DIAGNOSED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,800. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075270February 27, 2018
UNKNOWN OR OTHER
I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074868February 27, 2018
POWER TRAIN:CLUTCH ASSEMBLY
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH CLUTCH MECHANISM. *LD THE CONSUMER STATED THE CLUTCH MECHANISM FAILED AND HAS BEEN REPLACED TWICE AND WENT OUT AGAIN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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