Ford Focus Complaints

22,326 consumer complaints on file.

#11080660March 21, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080752March 21, 2018
POWER TRAIN
WE PURCHASED THIS VEHICLE AS MY DAUGHTERS FIRST CAR A YEAR AGO. IT LOOKS GREAT BUT HAS ISSUES. THE TRANSMISSION/CLUTCH FEELS LIKE IT SLIPS. THE CAR ALWAYS REVS HIGH. AND YOU TOUCH THE GAS PEDAL AND SOMETIMES IT JOLTS TOO QUICKLY. TODAY, I DROVE ON FREEWAY AND CAME TO A STOP WITH RED LIGHT AT OFF RAMP. LIGHT TURNS GREEN AND PUSH ON GAS AND IT SHUTTERED AND THEN PROPELLED FORWARD. FELT LIKE IT COULDN'T GET IN GEAR? IT HAS DONE THIS A FEW TIMES WHILE IN MOTION AND ON THE FREEWAY TOO, SLIPS OR SPUTTERS. I'M FEARFUL FOR MY YOUNG DAUGHTER BEING LESS EXPERIENCED OF A DRIVER IN THIS UNSAFE VEHICLE. I'M READING OTHER PEOPLES COMPLAINTS, AND I SEE MANY, MANY ARE HAVING THE SAME ISSUES. WE BOUGHT THE CAR W 86K MILES APRIL 2017. NOW HAS 97K. WE WILL TAKE THE CAR IN TO OUR FORD DEALER TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080321March 20, 2018
ENGINE
WHEN I COME TO A STOP AFTER DOING FREEWAY SPEEDS 70-75 MPH FOR 30 MINUTES IT GIVES ME A HIGH TEMP WARNING. WHEN I STOPPED TO CHECK UNDER THE HOOD IT DIDN'T LOOK, OR SMELL HOT, BUT THE WARNING LIGHT INDICATED HIGH TEMP IN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080325March 20, 2018
AIR BAGS
I WAS IN AN AUTO ACCIDENT ON 3/18 AT FAULT OF ANOTHER DRIVER TRAVELING EAST, PASSING A STOP SIGN, WHILE I WAS TRAVELING NORTH ON A RESIDENTIAL STREET. THE HIT IMPACTED THE FRONT OF MY DRIVER'S LEFT SIDE. THE FORCE WAS HARD ENOUGH TO DESTABILIZE MY VEHICLE AND GO INTO 'CRASH MODE' CALLING THE POLICE VIA BLUETOOTH TECHNOLOGY. EMS WAS CALLED TO CHECK MY SHOULDER, LOWER BACK AND HEAD WHICH IS IN A LOT OF PAIN THIS MORNING. THING IS NO AIRBAGS EVER DEPLOYED. I WAS IN A MAJOR ACCIDENT WITH DEFECTIVE AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11080353March 20, 2018
ELECTRICAL SYSTEM
THE ALTERNATOR WAS REPLACED LESS THAN A WEEK AGO. NOW, IT IS NEEDING REPLACED AGAIN. THERE SEEMS TO BE AN ISSUE WITH THE ELECTRICAL WIRING IN THESE VEHICLES! THERE ARE MULTIPLE COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080108March 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO GRAYSON FORD (333 C W STEVENS BOULEVARD, GRAYSON, KY 41143, (606) 474-5414) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED AND THAT THE TRANSMISSION CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080204March 19, 2018
ELECTRICAL SYSTEM
ALL OF THE BACKLIGHTING ON THE GAUGE CLUSTER AND BUTTONS BESIDE THE RADIO SCREEN IS INTERMITTENT. I DO NOT DRIVE THE VEHICLE AT NIGHT BECAUSE OF THIS ISSUE. DUE TO THE RISK OF NOT BEING ABLE TO SEE WHAT SPEED I AM TRAVELING AT. I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE AND I BOUGHT IT BRAND NEW FROM THE DEALERSHIP BACK IN 2004. NOTHING HAS BEEN MODIFIED ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080260March 19, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, VAN NUYS, CA 91343), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 143,358.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080004March 18, 2018
POWER TRAIN, STEERING, UNKNOWN OR OTHER
AT 73,000 MILES ERROR CODE IN DASH READ STEERING ASSIST MALFUNCTION SERVICE NEEDED. IT IS VERY DIFFICULT TO STEER MY CAR. AT 76,000 MILES ERROR CODE READ ENGINE TOO HOT, STOP SAFELY AND WAIT 8 MINUTES. CAR SHUDDERS AND HIGH REVS AT LOW SPEEDS AND VERY LOUD ENGINE NOISE. I HOPE THAT FORD RECALLS THESE ISSUES SOON!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080042March 18, 2018
STEERING
MY CAR'S POWER STEERING WENT OUT AND I COULD NOT STEER MY CAR. THANKFULLY I WASN'T GOING VERY FAST OF I WOULD HAVE CRASHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079901March 17, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
MY 2014 FORD FOCUS TRANSMISSION GETS HOT AND IS NOT CHANGING GEAR WHILE DRIVING AFTER I GOT IT FROM THE FORD DEALER SERVICE CENTER IN GA 01/2018. IT WON'T START BECAUSE THE TRANSMISSION GETS HOT SO I HAVE TO LET IT COOL DOWN BEFORE I CAN CRANK IT. IT CUTS OFF WHILE I'M DRIVING. I HAVE BOUGHT A FRONT AND REAR DASH CAM TO RECORD AND UPLOAD LIVE VIDEO AND AN ADDITIONAL CAM TO FOR DASHBOARD TO SHOW THE RED (I) LIGHT AND ENGINE LIGHT THAT REMAINS ON WHILE I'M DRIVING. I HAD A NEW BATTERY, TCM MODULE, CLUTCH AND CLUTCH MOTOR PUT ON 12/2017, BUT I CAN'T DRIVE THE CAR, IT WON'T BACK UP HILLS, IT LOOSES SPEED, DON'T CHANGE GEARS, AGAIN, I JUST GOT IT OUT THE SHOP!!! I HAVE TO DRIVE IT BECAUSE IT IS THE ONLY TRANSPORTATION I HAVE, SO I AM VIDEOING EVERY TRIP IN CASE THE WHILETHE CAR IS JUMPING GEAR OR TRANSMISSION GETS HOT AND CAR TURN OFF WHILE I'M DRIVING , I CAN HAVE AN ACCURATE ACCOUNT OF AN ACCIDENT DUE TO THE TRANSMISSION ISSUE I AM HAVING WITH. I HOPE THAT THE OVERHEATING DOESN'T CAUSE A FIRE, BUT, IF THAT HAPPENS,IT WOULD BE RECORDED ON MY DASHCAM AND I WILL POST IN SOCIAL MEDIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079974March 17, 2018
UNKNOWN OR OTHER
THE DOOR AJAR SENSOR WARNING LIGHT FOR MY DRIVER'S SIDE DOOR KEEPS COMING ON. THE DOOR IS CLOSED. THIS HAPPENS WHILE DRIVING AND WHEN PARKED. WITH THIS DEFECTIVE SENSOR IT ALSO SETS THE ALARM OFF EVERY 5-10 MINUTES WHILE LOCKED, ALONG WITH THE INTERIOR AND EXTERIOR LIGHTS COMING ON SPORADICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079983March 17, 2018
VISIBILITY/WIPER
WINDSHIELD WIPERS STOP MID-WIPE. WIPER CONTROL CAN BE IN ANY OPERATING POSITION (HIGH, LOW, INTERMITTENT). THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. IT IS IDENTICAL, FROM WHAT I HAVE READ ON LINE AND VIEWED IN VIDEOS, TO PREVIOUS MODEL YEARS THAT HAVE BEEN RECALLED. I DID NOT SEE A RECALL FOR THIS ISSUE FOR THE 2014 MODEL YEAR ON THE NHTSA WE SITE, THUS THE REASON FOR THIS SUBMISSION. I PURCHASED THIS VEHICLE USED IN SEPTEMBER OF 2017. ISSUE STARTED ABOUT FEBRUARY 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079735March 16, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE UNDER WARRANTY I WAS DRIVING AND THE ENGINE SHUT OFF. I HAD TO COAST TO THE SHOULDER ON THE EXPRESSWAY. THIS HAPPENED FOUR TIMES DURING THE WARRANTY AND 6 TIMES SINCE THE WARRANTY EXPIRED. WHILE SITTING AT A RED LIGHT, THE LIGHT TURNS GREEN AND I BEGIN TO ACCELERATE. THE ENGINE STALLED FOURS TIMES AND THREE OTHER TIMES IT ALMOST STALLED. I TOOK THE CAR TO THE DEALER WHILE IT WAS UNDER WARRANTY AND ONLY ONCE THEY SAID THEY FOUND A PROBLEM WITH THE TRANSMISSION. THEY REPLACED SOME SMALL PART BUT IT CONTINUES TO HAPPEN. ONE OF THE TIMES IT STALLED I TOOK A PICTURE OF THE MESSAGE ON THE DASH BOARD. IT SAID: ENGINE FAILURE SERVICE IMMEDIATELY. I SHOWED THAT PHOTO TO THE SERVICE MANAGER AND MECHANIC AT FORD. BOTH OF THEM SAID THE SAME THING: "I'VE NEVER SEEN THAT BEFORE". MAKES YOU FEEL GOOD ABOUT THE CAR YOU BOUGHT FROM THEM.ALSO, THE REAR DRIVERS SIDE DOOR WON'T OPEN MOST OF THE TIME ON THE FIRST ATTEMPT. I HAVE TO PULL THE HANDLE TWO OR THREE TIMES BEFORE THE DOOR WILL OPEN. FOR REPLACED SOME PART ON THE DOORS BECAUSE OF A RECALL BUT THAT DIDN'T FIX THE PROBLEM. IT STILL DOES IT. THIS POSTING ASKS YOU TO SPECIFY THE DATE OF OCCURRENCE. IT HAS HAPPENED SO REGULARLY NOW THERE ARE TOO MANY DATES TO LIST. I LSTED MAY OF 2014 WHEN I BOUGHT THE CAR. FROM THEN ON IT HAS HAD PROBLEM AFTER PROBLEM AFTER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079782March 16, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED THE GEAR INTO PARK, THEN INTO NEUTRAL, AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT HESITATED TO ACCELERATE. THE CONTACT POWERED OFF THE ENGINE A SECOND TIME. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079771March 16, 2018
STEERING
UPON STARTUP, THERE IS A LOSS TO THE POWER STEERING. WHEEL CANNOT BE TURNED AT ALL. SOMETIMES THERE IS NO ERROR, OTHER TIMES I GET ERROR OF STEERING ASSIST MALFUNCTION. OWNED CAR FOR 6 YEARS, PURCHASED BRAND NEW. ABOUT 60K MILES. HAVE TWINS WITH BRAND NEW LEARNERS PERMIT, WITH THIS CAR TO BE DEDICATED FOR THEM TO DRIVE. HOW CAN THIS BE SAFE? MULTIPLE MESSAGE BOARDS SHOW THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND POOR DESIGN REQUIRES $2K FIX. NEED IMMEDIATE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079862March 16, 2018
ELECTRICAL SYSTEM, STEERING
POWER STEERING ELECTRICAL RACK.I PREPARED TO LEAVE WORK,CHECK ENGINE LIGHT SHOWED ISSUE WITH ELECTRONIC STEERING.TWO WEEKS PRIOR TO THIS EVENT,MY RADIO SYSTEM(LOUD CRACKLING)FAILED.WITH NO POWER STEERING ASSIST,DROVE HOME,TWO MILES.I CALLED FORD DEALER TO HAVE CAR TOWER TO THEIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079604March 15, 2018
POWER TRAIN
WHEN THE CAR STARTS MOVING FROM A STOP, THE TRANSMISSION IS SLIPPING CAUSING A LOSS IN MOMENTUM. THIS HAPPENS IN THE FIRST TWO GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079633March 15, 2018
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL ODOR FROM THE FRONT OF THE VEHICLE AND THE POWER SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVE SINCLAIR LINCOLN ST. PETERS, 4760 N SERVICE RD, ST. PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT NHTSA ISSUED AND EXPANDED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079660March 15, 2018
STEERING
ELECTRONIC POWER STEERING FAILURE, OUT OF WARRANTY, FORD WANTS 1800 DOLLARS TO TRY TO FIX. CAR HAS SAT IN GARAGE FOR OVER A YEAR UNDRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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