Ford Focus Complaints

22,326 consumer complaints on file.

#11073463February 18, 2018
UNKNOWN OR OTHER
HORN WAS WORKING ON AND OFF FOR FIRST FEW YEARS I HAD THE CAR. NOW, IT DOESN'T WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073515February 18, 2018
UNKNOWN OR OTHER
TRANSMISSION ISSUES INCLUDING SHUTTERING AND DELAYED FORWARD MOTION WHEN ACCELERATING. ALSO SOUNDS LIKE IT IDLES TOO LOW WHEN STOPPED AT A LIGHT VIBRATES LIKE IT'S GOING TO DIE. SOUNDS LIKE SOMETHING IS GOING TO FALL OUT FROM UNDER THE HOOD WHEN TRANSMISSION CHANGES GEARS. ALL HAPPENS WHEN CITY DRIVING. ALSO CHECK ENGINE LIGHT CAME ON WHEN THESE ISSUES BEGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073394February 17, 2018
STEERING
POWER STEERING WENT OUT COMPLETELY. ON A 3 AND A HALF HOUR TRIP I STOPPED TO GET GAS, TURNED THE CAR OFF. AFTER PUMPING GAS I STARTED THE CAR AND A FAULT APPEARED "POWER STEERING LOSS, STOP SAFELY". HAD THE CAR TOWED TO THE MECHANIC AND REPLACED THE POWER STEERING RACK. DRIVING IT HOME THE POWER STEERING RACK AND COMPUTER FAULTED AGAIN WHILE DOIN 70 MPH ON THE HIGHWAY! THIS IS UNBELIEVABLY DANGEROUS. WITH THE CONSIDERABLE ABOUT OF PROBLEMS LIKE THIS THERE SHOULD HAVE BEEN A RECALL ALREADY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073262February 16, 2018
POWER TRAIN
TL* THE CONTACT OWNED A 2012 FORD FOCUS. WHILE MAKING A LEFT TURN AT 15 MPH, THE TRANSMISSION CONTROL MODULE (TCM) WARNING INDICATOR ILLUMINATED, THE CONTACT'S VEHICLE STALLED AND CRASHED INTO THE SIDE OF ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. STAR FORD LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WAS INFORMED OF THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). ADDITIONALLY, THE TRANSMISSION CONTROL MODULE AND CLUTCH WERE REPLACED ON SEPTEMBER 5, 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11035052February 16, 2018
POWER TRAIN:CLUTCH ASSEMBLY
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BAD CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE DEALER DECLINED TO COMPLETE THE REPAIR. THE DEALER ADVISED THE CLUTCH WAS OUT OF WARRANTY. *JS *CN *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073028February 15, 2018
FUEL/PROPULSION SYSTEM
THE CAR CUTS OFF IN THE MIDDLE OF DRIVING. I TOOK IT TO A MECHANIC HE SAID WAS THE FUEL PUMP. I TOOK IT FOR ASECOND OPINION THIS MECHANIC SAID WAS A MODULE FOR THE FUEL PUMP. HE ALSO A CAR SAME MAKE AND MODEL WITH THE EXACT SAME PROBLEM. I DID AM INTERNET SEARCH AND IT WAS TOO MANY CARS WITH THIS SAME PROBLEM. THERE SHOULD BE A RECALL. MY CAR CUT OFF IN THE MIDDLE OF THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073055February 15, 2018
POWER TRAIN
.CAR IS VERY DANGEROUS TO DRIVE IN TRAFFIC. TRANSMISSION IS UNDEPENDABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073087February 15, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. ADDITIONALLY, THE VEHICLE HESITATED, JERKED, AND SHOOK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRL, ESTERO, FL 33928) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CLUTCH, AND CONTROL MODULE NEEDED TO BE REPAIRED. ADDITIONALLY, A SOFTWARE REFLASH WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER. THE CONTACT WAS INFORMED OF THE BUY BACK PROGRAM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073128February 15, 2018
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNS A 2009 FORD FOCUS. WHILE DRIVING 35 MPH, THE BRAKES FAILED AND THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT TRIED TO STOP THE VEHICLE ABRUPTLY, BUT THE BRAKES MALFUNCTIONED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE HAD A HISTORY OF STEERING FAILURE. THE CONTACT STATED THAT THE VEHICLE'S STEERING WHEEL JERKED TO THE RIGHT ON MORE THAN ONE OCCASION AND THE POWER STEERING PUMP WAS REPLACED BY AN INDEPENDENT MECHANIC. A DEALER WAS NOT MADE AWARE OF THE CRASH OR THE STEERING FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11072947February 14, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I HAVE HAD MY FORD FOCUS FOR 4 YEARS NOW AND I HAVE RECENTLY STARTED HAVING PROBLEMS WITH THE RADIO/SYNC. LOAD NOISES WILL INTERRUPT THE RADIO OR COME ON EVEN IF RADIO IS OFF. THIS HAS HAPPENED TO ME A NUMBER OF TIMES WHILE DRIVING DOWN THE ROAD AND SCARED THE LIVING DAYLIGHT OUT OF ME CAUSING ME TO SWERVE IN TO THE OTHER LANE OR CAUSED ME TO SLAM ON MY BREAKS WITH CARS BEHIND ME. I HAVE NOTICED THAT MANY OTHER FOR FOCUS OWNERS HAVE EXPERIENCED THE SAME ISSUES AND DON'T UNDERSTAND WHY THIS HASN'T BEEN RECALLED! IT IS VERY UNSAFE AND WON'T STOP WHEN CAR IS TURNED OFF AND KEY REMOVED. PLEASE HELP! IT IS GETTING WORSE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072961February 14, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
FORD FOCUS SHUTS OFF WHEN YOU PRESS THE BRAKES. IT CRANKS BACK UP FINE BUT WHENEVER YOU PULL OFF AND STOP OR TRY TO SLOW DOWN THE CAR WILL SHUT DOWN. IT IS HAPPENING CONSTANTLY NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072748February 13, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, AN ABNORMAL POPPING NOISE WAS COMING FROM THE RADIO. IN ADDITION, THE RADIO FAILED TO OPERATE AND THEN OPERATED INDEPENDENTLY. AFTER ATTEMPTING TO THE LOCK THE DOORS WHILE INSIDE THE VEHICLE, THE DOORS FAILED TO LOCK WHILE DRIVING. THE VEHICLE WAS TAKEN TO BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015), BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072765February 13, 2018
ELECTRICAL SYSTEM, STEERING
DRIVING DOWN THE ROAD AT 35 WHEN A STEERING FAILURE WARNING POPPED UP ON THE SCREEN WE DROVE A SHORT DISTANCE TO A GAS STATION BY THEN THE POWER STEERING WAS COMPLETELY GONE. WE DID LEAVE THE GAS STATION JUST TRYING TO LIMP IT HOME NOT FAR OUT OF THE GAS STATION THE STEERING COMPLETELY LOCKS UP. HAD IT TOWED TO THE CLOSEST FORD DEALER. $1900 TO HAVE THE STEERING MODULE REPLACED. I HAD JUST HAD THE CAR IN A MONTH AGO BECAUSE THE TRANSMISSION FAILED. THAT WAS ON RECALL SO NO COST. I'LL TELL YA I FEEL PUNCHED IN THE STOMACH AND CANT BELIEVE FORD DOES NOT TAKE RESPONSIBILITY FOR ALL THEIR FAULTY PARTS. LAUNCHING A COMPLAINT WITH FORD. NEW RICHMOND, WI BOUGHT USED IN 10/17 FORD FOCUS 2013 86000MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072073February 10, 2018
VISIBILITY/WIPER
WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071909February 9, 2018
SERVICE BRAKES
PLACED CAR IN PARK EXITED CAR AT WHICH TIME THE CAR BEGAN TO MOVE IN THE REVERSE CATCHING MY LEG IN THE DOOR UPON MY EXIT CAR STARTED TO MOVE AT WHICH TIME I WAS DRAGGED UNDER THE CAR. MY LEFT LEG & KNEE STOPPED THE CAR FROM CONTINUING TO MOVE WHICH TRAPPED ME PARTWAY UNDER THE CAR. WITH WHEEL WELL RESTING ON MY LOWER BODY. EARLIER IN THE TRIP I HAD DIFFICULTY MOVING THE GEAR SHIFT INTO PARK AS IT SEEMED TO GET STUCK AND MAKE IT DIFFICULT TO TRANSITION INTO PARK. THIS CAUSED A PAINFUL AND DIFFICULT ACCIDENT. HAS THIS TYPE OF ACCIDENT BEEN REPORTED BEFORE. HAVE REPORTS OF THIS TYPE OF SITUATION OCCURRED OR BEEN REPORTED AS A PROBLEM?.THIS NEEDS TO BE FULLY LOOKED INTO SO THAT NO ONE ELSE SUFFERS THE PAIN THAT I HAVE ENDURED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11071928February 9, 2018
AIR BAGS, UNKNOWN OR OTHER
MY AIRBAG ON THE DRIVER SIDE WENT OUT THE LIGHT IS ON AND WON'T GO OUT, ALSO THE POWER STEERING IS GOING OUT THE VEHICLE HAVE UNDER 90 THOUSAND MILES ON IT I HAVE AFRAID TO DRIVE FOR THOSE REASONS IT WAS PURCHASED IN 2006 NEW WITH 2 TENS OF A MILE ON IT. I SENT AN EMAIL A YEAR OR SO AGO AND NEVER HEARD FROM YOU ALL. CAN'T AFFORD TO HAVE IT REPAIRED AIRBAG OVER $400 DOLLARS AND SO IS THE POWER STEERING.THANKS IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071730February 8, 2018
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
ON MULTIPLE OCCASIONS MY 2012 FORD FOCUS GOT STUCK IN PARK AND WOULD NOT SHIFT INTO DRIVE. THE STEERING WHEEL WOULD NOT TURN. THE SHIFT STICK WOULD NOT MOVE FROM PARK BACK INTO DRIVE. THE ELECTRICAL LIGHTS 'P N D S' TURNED OFF ON THE DASH. WHEN I PUSHED ON THE BRAKE THE CAR WOULD NOT SHIFT BACK INTO DRIVE. LAST NIGHT IT HAPPENED IN THE MIDDLE OF RUSH HOUR TRAFFIC AT A RED LIGHT. I TURNED THE CAR ON AND OFF SEVERAL TIMES. THE DASH BOARD LIGHTS WOULD COME ON , BUT 'P N D S' REMAINED UNLIT AND THE CAR WOULD NOT SHIFT BACK INTO DRIVE. AFTER 4 OR 5 TIMES OF TURNING CAR ON AND OFF AND OPENING AND CLOSING THE DOOR (THIS AFFECTS DASH BOARD LIGHTS SOME HOW). THE LIGHTS CAME BACK ON AND THE CAR WOULD ALLOW ME TO SHIFT BACK INTO DRIVE WHILE PUSHING ON THE BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071864February 8, 2018
POWER TRAIN
I BOUGHT FORD FOCUS 2014 SE BUT I FOUND OUT IT HAS BIG TRANSMISSION PROBLEMS THIS CAR HAS ONLY 87000 MILES.I TOOK IT TO DEALERSHIP THEY TESTED THEY SAID IT NEED TO REPLACE NEW FAMILY CLUTCH BUT NO UNDER WARRANTY COVERAGE .IT COST $1,750 THAT I HAVE TO PAY FROM MY POCKET.IT VERY BAD SO WITHOUT CAR I THINK I'M GOING TO LOSE MY JOB IT'S VERY BAD STUFF I HAVE EVER SEEN BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071571February 7, 2018
STEERING
STEERING QUIT COMPLETELY. VERY VERY DIFFICULT TO STEER WHILE DRIVING 35 MPH. ALMOST HIT A TELEPHONE POLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071601February 7, 2018
FUEL/PROPULSION SYSTEM
CAR STALLING WHILE DRIVING. DEALERSHIP RUNS CODES AND DETERMINES IT'S THE FUEL TANK. IT WILL HAVE TO BE REPLACED. $2K FOR PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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