Ford Focus Complaints

22,326 consumer complaints on file.

#11079663March 15, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED FOR 10 TO 15 MILES BEFORE IT ACCELERATED AT NORMAL SPEEDS. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE REVVED AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCCIA FORD LINCOLN INC (577 E MAIN ST, WILKES-BARRE, PA 18702, (570) 823-8888) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 27,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079672March 15, 2018
STEERING
THE STEERING WHEEL ON MY 2014 FORD FOCUS SE CAME LOOSE ONE MORNING. NO INDICATION OF LOOSENESS IN THE WEEKS LEADING UP. THE STEERING WHEEL JUST BECAME VERY WOBBLY AND LOOSE. THE FORD DEALERSHIP STATED IT WAS NOT COVERED UNDER WARRANTY AND THE COMPREHENSIVE EXTENDED WARRANTY WOULDN'T COVER IT EITHER, THE ISSUE: A NUT THAT HOLDS THE STEERING WHEEL TO THE STEERING COLUMN CAME LOOSE. ACCORDING TO THE TECHNICIAN, THERE WAS NOT MUCH LOCTIGHT ON THE BOLT. $200 LATER I HAVE THE SAME NUT TIGHTENED BACK DOWN WITH NEWLY ADDED LOCTIGHT. FAST FORWARD AND ON 3/14/2018 FORD ANNOUNCED A RECALL AFFECTING 1.4 MILLION FORD FUSIONS THAT HAVE THIS VERY SAME ISSUE. YET I HAVE A FOCUS NOT A FUSION. THIS ISSUE IS NOT SECLUSIVE TO JUST THE FUSION LINE UP AND FORD NEEDS TO EXPAND THEIR RECALL TO PUT THE SAME FIX IN PLACE FOR ALL AFFECTED MODELS. PERHAPS THE LOCTIGHT ISN'T ENOUGH AND THE FOCUS NEEDS THE NEW AGGRESSIVE THREADED BOLT WITH THE NYLON NUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079490March 15, 2018
ELECTRICAL SYSTEM
I AM A WIDOW, I HAVE CHILDREN TO TAKE CARE OF. SO FOR SOMETHING LIKE THE IGNITION COIL TO ALL OF A SUDDEN GO BAD AND COST ME $850 IS REDICULOUS. I WAS AT WORK AND MY CAR WOULD NOT START. NO WARNING, NO NOTHING. ESPECIALLY WHEN I HAVE READ OTHERS ONLINE WITH THE SAME PROBLEM. I'M BEGINNING TO WONDER IF FORD IS JUST IGNORING THIS OR IS IT A WAY FOR FORD TO MAKE MORE MONEY OFF OF INNOCENT HARD WORKING PEOPLE. I AM NOW IN DEBT BECAUSE OF THIS AND DON'T KNOW HOW I'M GOING TO GET OUT. NEEDLESS TO SAY MY CHILDREN DID NOT HAVE MUCH OF A CHRISTMAS. I WAS WARNED ABOUT BUYING A FORD AND I AM STARTING TO REGRET IT. I ALSO HAVE HAD HUB ASSEMBLY PROBLS AND NOW ALL OF A SUDDEN I NEED A MOTOR MOUNT. I GUESS THIS IS WHAT I GET FOR NOT BEING ABLE TO AFFORD A BRAND NEW CAR. SO NOW MY DAUGHTER AND I HAVE TO DRIVE AROUND IN SOMETHING TERRIFYING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079559March 15, 2018
ENGINE
THE ENGINE IS STARTING TO LEAK OIL. THE SERVICE WRITER DID STATE IT'S A COMMON PROBLEM WITH THESE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079064March 14, 2018
ELECTRICAL SYSTEM
INSERT KEY, TURN TO START, WILL NOT START, HAVE TO PUSH IN KEY HARD FOR THE IGNITION TO START CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079452March 14, 2018
POWER TRAIN, STEERING
START WITH THE TRANSMISSION RPM GO BETWEEN FIVE AND SEVEN AFTER A STOP SIGN ARE TRYING TO MERGE ONTO THE FREEWAY SECOND ALL COMING OFF THE FREEWAY ARE COMING TO A COMPLETE STOP ANYWHERE IN THE STREET THE CONGRESS POLL EITHER LEFT OR RIGHT YOU NEVER REALLY KNOW WHICH WAY CAUSING YOU TO LOSE CONTROL OF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079462March 14, 2018
POWER TRAIN, STEERING
MY WIFE'S STEERING WHEEL WAS TURNING WHEN SHE WAS STUCK AT WORK...STEERING ASSIST FAULT...SERVICE REQUIRED CAME UP ON THE SCREEN...WAS ON HER SCREEN. HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/FOCUS/STEERING/PROBLEM.ASPX HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML HTTP://MONEY.CNN.COM/2018/03/14/NEWS/COMPANIES/FORD-STEERING-WHEEL-RECALL/INDEX.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078877March 13, 2018
WHEELS
THE LUG NUTS ON ALL TIRES HAD TO BE REPLACED TWICE IN LESS THAN A THREE YEAR PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079013March 13, 2018
POWER TRAIN
HARD SHIFTS FROM 1ST TO 2ND GEAR. CLUTCH REPLACED 4 TIMES ISSUE OCCURRING AGAIN. CAUSES CAR TO JUMP FORWARD DURING SHIFT. HAS ALMOST CAUSED NUMEROUS ACCIDENTS. I LEAVE 1 CAR SPACE BETWEEN ME AND THE CAR IN FRONT OF ME AT COMPLETE STOPS JUST IN CASE THE TRANSMISSION SHIFTS HARD. HAS BEEN HAPPENING SINCE A FEW DAYS AFTER PURCHASE IN 2014 TO PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078706March 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SPED UP AND SLOWED DOWN INDEPENDENTLY DUE TO THE TRANSMISSION. THE CONTACT STATED THAT THERE WAS A HESITATION WHEN SHIFTING FROM ONE GEAR TO THE NEXT. ALSO, WHILE STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, THE ENGINE REVVED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE (TCM) NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TCM WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078529March 11, 2018
UNKNOWN OR OTHER
DRIVER DOOR DO NOT CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078369March 9, 2018
STEERING
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE "STEERING FAULT" MESSAGE SUDDENLY DISPLAYED AND THE DRIVER NOTICED A SLIGHT DIFFERENCE IN THE STEERING ABILITY. AFTER PARKING, TURNING OFF THE ENGINE, AND RESTARTING THE VEHICLE, THE "STEERING FAILURE" MESSAGE DISPLAYED AND THE STEERING WHEEL COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO WICHITA FALLS FORD (5401 KELL BLVD, WEST WICHITA FALLS, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078381March 9, 2018
STEERING
MY FORD FOCUS I WAS DRIVING DOWN THE STREET ONE REAL SLOW AND MY STEERING ASSIST STOPPED THE CAR JUST STOPPED I STOPPED IT BECAUSE THE STEERING WHEEL BECAME ALMOST IMPOSSIBLE TO TURN STEERING ASSIST MALFUNCTION I WENT TO THE DEALERSHIP THEY SAID IT WAS $2,500 TO REPAIR IT I DON'T HAVE $2,500 MY CAR IS ALREADY HAD TO TRANSMISSION FAILURES IT'S HAD AN EXPLODING BATTERY IT'S HAD DOOR LOCKS THAT HAD TO BE REPLACED CUZ THEY DIDN'T STAY LAST NIGHT TRANSMISSION'S BEEN WENT OVER TWICE FROM THE DEALERSHIP AND I JUST THINK THEY NEED TO FIX THIS FOR NO CHARGE BECAUSE IT IS A SAFETY HAZARD NOW I HAVE NO POWER STEERING MY CAR IS WORTHLESS I'M SINGLE I'M
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078324March 9, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I'VE HAD THE CLUTCH AND TRANSMISSION CONTROL MODULE REPLACED TWICE. THE CAR STILL DOESN'T DRIVE PROPERLY. MY CAR LOCKS, AUXILIARY, AC NOBS NEED TWEAKING TO WORK. THE BRAKE LIGHTS CONSTANTLY GO OUT. WHEN I'M ON AN INCLINE THE BRAKE ALERT COMES ON. AND NOW THERE IS A POWER STEERING ISSUE. THE STEERING WHEEL IS COMPLETELY LOCKED UP AND I'M UNABLE TO DRIVE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076807March 8, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076814March 8, 2018
ELECTRICAL SYSTEM
IGNITION SWITCH IS IN STOP POSITION SOMETIMES WILL START SOMETIMES NOT HAVE TO TURN POSITION WITH BOTH HANDS AND SOMETIME WILL TURN ON BUT NOT ALL THE TIME PULL KEY OUT AND HAVE TRIED TO TURN KEY AROUND BUT WON'T WORK EITHER CAR IS STOP POSITION AND COULD HAPPEN ANYWHERE WHEN TRY TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076932March 8, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TAKATA RECALL- I'M HAVING A PROBLEM WITH MY STEERING. ONE AFTERNOON I STARTED TO CAR AND NOTICED THAT MY STEERING WHEEL WAS STUCK. AFTER A WHILE I TURNED THE CAR OFF AND LET IT SIT THEN STARTED IT AGAIN AND THE PROBLEM WAS GONE. THE NEXT DAY I ATTEMPTED TO DRIVE THE CAR AND COULDN'T BECAUSE THE STEERING WHEEL WAS HARD TO TURN. THE FORD DEALERSHIP IS TELLING ME TO PAY AN EXCESSIVE AMOUNT OF MONEY FOR THE ISSUE. I JUST WANT TO KNOW WHAT DO I NEED TO DO FROM HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078211March 8, 2018
UNKNOWN OR OTHER
THE STEERING WHEEL HAS SHARP EDGES IN THE ALUMINUM TRIM IN THE CENTER OF THE STEERING WHEEL, COVERING THE HORN & AIRBAGS. THIS TRIM IS FLAKING & HAS VERY JAGGED EDGES. MY HUSBAND & I HAVE BOTH CUT OUR FINGERS, DRAWING BLOOD ON NUMEROUS OCCASIONS. WHAT A FEELING IT IS TO FLINCH AFTER BEING NICKED WHILE TURNING INTO A BUSY INTERSECTION, HOW DANGEROUS..HURTS LIKE HELL!!
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11076610March 7, 2018
UNKNOWN OR OTHER
MY KEY WONT WORK ANYMORE. CAR WONT START. I WAS AT THE GAS STATION. WHEN I WENT TO TURN ON THE CAR IT JUST WOULDLN'T START UP THE CAR. ON THE DASHBOARD THE CAR AND LOCK LIGHT CAME ON AND KEPT FLASHING. I TRIED DIFFERENT WAYS AND NOTHING WORKED. I HAD TO TOW MY CAR HOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076616March 7, 2018
STEERING
TAKA RECALL. I TOOK MY CAR TO FORD TO GET A CLUTCH AND TRANSMISSION DEFECT FIXED. WHEN I GOT IT BACK MY CAR IS MAKING A SCRAPPING SOUND LIKE METAL TO METAL WHEN TURNING THE STEERING WHEEL. I TOOK IT BACK 2 HRS LATER AND WAS TOLD ITS THE GEAR ASSY STEERING. PART NUMBER 3504
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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