Ford Focus Complaints

22,326 consumer complaints on file.

#11082327March 31, 2018
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
STEERING ASSIST FAILURE NOTICE APPEARED ON AND OFF FOR NEARLY A YEAR. NOTICE WOULD DISAPPEAR AFTER TURNING VEHICLE OFF AND STRAIGHTENING STEERING WHEEL. AT 77000 MILES, WARNING CAME ON AGAIN AND WOULD NOT CLEAR. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY IF IT HAPPENS WHILE DRIVING ON THE ROAD. I WAS LUCKY IT WAS JUST IN MY DRIVEWAY. FORD HAS RECALLED SEVERAL CARS OF SIMILAR MAKE AND MODEL FOR THIS SAME ISSUE YET HAVE NOT RECALLED THE FORD FOCUS. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY IF IT HAPPENS WHILE DRIVING ON THE ROAD. FORD NEEDS TO OWN UP TO THEIR MISTAKE AND SEND A RECALL AND FIX THE PROBLEM ON ALL VEHICLES. I SHOULD NOT HAVE TO PAY FOR A MANUFACTURING DEFECT. THE CAR IS NOW OUT OF COMMISSION BECAUSE I CAN'T AFFORD THE REPAIR AND I AM TO SCARED TO DRIVE IT AS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081979March 29, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE CONTACT COASTED TO A PARKING LOT AND WAITED APPROXIMATELY THREE HOURS BEFORE RESTARTING THE VEHICLE AT THAT TIME THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082030March 29, 2018
UNKNOWN OR OTHER
WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082037March 29, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,900. *TT *JS THE CONSUMER STATED THE DEALER WAS NOTIFIED BUT COULD NOT DETERMINE THE FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082074March 29, 2018
SERVICE BRAKES
THE BREAK MASTER CYLINDER HAS BEEN LEAKING SINCE 70,000 MILES. SINCE THEN, THE BREAK OIL HAS BEEN ADDING WHENEVER A PARKING BREAK LIGHT WAS TURNED ON. I HAVE DRIVEN MORE THAN 10 DIFFERENT USED AND NEW CARS IN DOMESTIC AND IMPORT. THIS IS FIRST TIME TO HAVE THE BREAK MASTER CYLINDER ISSUE. IT IS NOW 156,000 MILES. THE LEAKING BREAK OIL SEEMED TO BE DEPEND ON THE NUMBER OF THE BREAK PUSHING. THE OIL DOESN'T SEEM TO BE LEAKING WHEN THE CAR IS IN PARKING. FOR EXAMPLE, I PARKED THE CAR MORE THAN 3 WEEKS BECAUSE I TRAVELED. WHEN I CAME BACK, I DIDN'T NOTICE THE BREAK OIL LEVEL CHANGED. THE SHORTEST REFILLING THE BREAK OIL WAS WITHIN A WEEK. ONE OCCASION, IT LASTED OVER 3 MONTH. THERE WAS NO CAR ACCIDENT INVOLVED IN THIS CAR. THERE WAS NO MECHANICAL MODIFICATION DONE ON ANY OF THE PART. THIS WAS EXACTLY THE SAME CAR THAT CAME OUT FROM THE FACTORY. THE DRIVING CONDITION WAS USUALLY A CITY BOUNDARY WITH WELL PAVED ROAD. THE LONGEST DRIVING WAS 300 MILES. THE LEAKING OIL USUALLY WENT DOWN CLUTCH PEDAL THAT MADE THE PEDAL SLIPPERY. IF I HAD A HAND TOWEL TO ABSORB THE LEAKING OIL, I HAD TO CHANGE IT ONCE A MONTH OR TWO MONTH. THE BREAK OIL DIDN'T SEEM TO LEAK OUTSIDE OF THE CABIN. THE ENGINE COMPARTMENT WAS CLEAN AND DRY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081746March 28, 2018
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I HAD NOTHING BUT PROBLEMS WITH THIS CAR I'VE HAD IT FOR EIGHT MONTHS AND I AM IN A DEATH TRAP FORD IS TRYING TO KILL ME I SWEAR TO GOD I'VE TAKEN THIS CAR IN FOR TRANSMISSION ALIGNMENT TIRE ROTATION IS A FULL BLOWN BODY INSPECTION MY CAR PULLS ME LEFT ALRIGHT I NEVER WATCH BUT I NEVER KNOW WHICH WAY I'M GOING I COME OFF THE FREEWAY AND I BETTER BE PREPARED FOR HEAD ON COLLISION I HAD A FORD TEC , DRIVE WITH ME IN THIS DANGEROUS CAR AND HE TO FELT THE CAR POOL ONE WAY OR THE OTHER. BACK TO THE SERVICE DEPARTMENT GUESS WHAT THERE IS NOTHING THEY CAN DO ABOUT IT .[XXX] FORD RECALL STARING GEARS..RECALL 14V514000 ANOTHER 16V643000 ANOTHER 15V813000 MORE FUEL SYSTEM GASOLINE DEVILETTES FUEL PUMP MANY MORE.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081858March 28, 2018
POWER TRAIN
TL* THE CONTACT OWNS A FORD FOCUS. THE CONTACT STATES THAT VEHICLE HAS DIFFICULTY ACCELERATING FROM STOP LIGHT. VEHICLE STUDDERS UPON PRESSING GAS PEDAL AND HAS TROUBLE ACCELERATING TO FULL SPEED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (VARSITY FORD IN ANN ARBOR, MICHIGAN) TWICE FOR THE SAME FAILURE. DURING THE FIRST VISIT, IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL UNIT FAILED AND THE VEHICLE WAS REPAIRED. DURING THE SECOND VISIT, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. DEALER AND FORD SAY THIS IS NORMAL OPERATION. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081893March 28, 2018
FUEL/PROPULSION SYSTEM
VEHICLE STALLS WHILE DRIVING, RPMS DROP AND CAR LOSES POWER. CHECK ENGINE LIGHT, ERROR CODE SAYS CHECK GAS CAP (THERE ISN'T ONE). VACUUM EFFECT SO STRONG THAT IT IS DIFFICULT TO ADD GASOLINE TO VEHICLE. WILDLY VARYING GAS GAUGE READINGS.DEALER DIAGNOSTIC REVEALS FAILED PURGE VALVE HAS RESULTED IN COLLAPSED GAS TANK AND DAMAGED FUEL PUMP. MULTIPLE OCCASIONS VEHICLE STALLED WAS IN MOTION AND WHILE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081477March 27, 2018
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON BUSY INTERSTATE GAS GAUGE INDICATED SUFFICIENT GAS, HOWEVER ENGINE LIGHT CAME ON AND FOCUS STALLED ON PART OF INTERSTATE IN CITY WITH VERY LITTLE SHOULDER. TEXAS STATE POLICE HAD FOCUS TOWED BECAUSE OF SAFETY HAZARD. FORD DEALER ADVISED SIMPLY RAN OUT OF GAS. NOT TRUE. THEN INTERMITTENT ENGINE LIGHT ON AND HESITATION-STALLING, BUT DEALER NOT ABLE TO DUPLICATE. THEN FEW MONTHS LATER GAS GAUGE ACTING ERRATICALLY, ENGINE LIGHT ON AND FOCUS AGAIN STALLING IN TRAFFIC NUMEROUS TIMES. THIS TIME DEALER DIAGNOSED AS EVAPORATIVE PURGE VALVE FAILURE CAUSING FUEL TANK TO COLLAPSE AND OTHER DAMAGE. COST $2113.42 FOR ALL REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081501March 27, 2018
ENGINE
I HAVE A 2014 FORD FOCUS THAT IS CURRENTLY HAVING TRANSMISSION ISSUES. I TOOK MY VEHICLE TO A FORD DEALERSHIP HOPING IT WAS UNDER WARRANTY AND THAT THEY WOULD FIX IT. THEY TOLD ME THAT MY VEHICLE IS NOT UNDER WARRANTY SINCE IT WAS BUILT IN NOVEMBER OF 2013 AND THAT 14M01 ONLY APPLIES TO THOSE THAT HAVE CARS BUILT BEFORE JULY 3, 2013. MY ISSUE WITH THAT IS THAT FORD NOTED THAT "VEHICLES HAVING A BUILD DATE OF JUNE 6, 2013 OR LATER HAVE IMPROVED TRANSMISSION INPUT SHAFT SEALS THAT ARE NOT LIKELY TO EXPERIENCE LEAKS." OBVIOUSLY THEIR "IMPROVED TRANSMISSION INPUT SHAFT SEALS" ARE NOT IMPROVED SINCE MY CAR WITH 60,000 UN ABUSED MILES HAS ENCOUNTERED TRANSMISSION ISSUES. I WOULD JUST LIKE TO SEE WHAT MY LEGAL OPTIONS ARE WITH THIS LAWSUIT AS I DON'T THINK ITS RIGHT MY VEHICLE IS NOT ELIGIBLE FOR THIS LAWSUIT. I BELIEVE THAT FORD NEVER IMPROVED THEIR INPUT SHAFT SEALS SINCE I ENCOUNTERED THE SAME PROBLEM THAT WAS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081524March 27, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 FORD FOCUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE INSTRUMENT PANEL FAILED TO FUNCTION. THE CONTACT THEN REPLACED A FUSE FOR THE INSTRUMENT PANEL HOWEVER, THE FAILURE RECURRED AFTER 24 HOURS. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081590March 27, 2018
POWER TRAIN
PURCHASED MY CAR NEW 2015, WITHIN MONTHS CAR BEGAN TO SHAKE AND JERK, CAUSING CAR TO SLOW DOWN AND JERK FORWARD. WENT TO CAR DEALERSHIP AND TOLD IT WAS A KNOWN PROBLEM, AND THEY HAD A PERMANENT FIX FOR IT. TCM CLUTCH PROBLEM. I HAVE BEEN BACK 2 MORE TIMES WITH SAME PROBLEM, THIS LAST TIME, DEALERSHIP STATES THEY WILL NO LONGER FIX THE PROBLEM UNDER WARRANTY, BUT I WILL BE RESPONSIBLE FOR REPAIRS. I STILL OWE ON THE CAR, AND NO OTHER AUTO DEALERSHIP WOULD GIVE ME ANYTHING FOR IT SINCE THE AUTO HAS THIS KNOWN PROBLEM. I AM STUCK WITH THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081217March 26, 2018
POWER TRAIN
WHILE MAKING A RIGHT HAND TURN THE FOCUS EXPERIENCED A LOSS OF TRANSMISSION ENGAGEMENT POWER. THE VEHICLE BEHAVED AS IF IN NEUTRAL EVEN THOUGH IT WAS IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081412March 26, 2018
STEERING
MY FORD FOCUS ST 2013 SUDDENLY FAILED AND SHOWED THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". STEERING WHEEL GOT VERY HEAVY AND NOT POSSIBLE TO DRIVE THE CAR TO THE DEALER. THERE WERE NOT PREVIOUS WARNINGS, A NOISE OR FEELING OF IT WAS NOT WORKING CORRECTLY, IT JUST HAPPENED FROM NIGHT TO MORNING WHEN PARKED IN MY GARAGE. I M LOCATED IN MEXICO BUT THIS INFO MAY HELP AND I M WILLING TO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080996March 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HATCHBACK WIRING HARNESS BETWEEN BODY AND HATCHBACK, HAS MULTIPLE WIRE INSULATION FAILURE AND WIRE BREAKAGE CAUSING FUSES TO BLOW AND NON-FUNCTIONING PARKING LIGHTS, REVERSE LIGHTS, BREAK LIGHTS, INSTRUMENT COLUMN LIGHTS, AND UNCONTROLLED RELEASE OF ELECTRICAL TRUNK WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081017March 23, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
STOPPED AT TRAFFIC SIGNAL, BEGAN ACCELERATION AND VEHICLE BECAME SLUGGISH AND CLUNKY, REVVED HIGH AND WOULD NOT SHIFT PROPERLY. SHIFTED IN AND OUT OF GEAR WITH PERIODS OF PROLONGED HESITATION. TRANSMISSION FAULT SERVICE NOW WARNING SOUND AND DISPLAY. CAME TO A STOP AT THE NEXT SIGNAL AND CAR LURCHED FORWARD IN SEVERAL JUMPING MOTIONS AND WAS DIFFICULT TO CONTROL BEFORE COMING TO A COMPLETE STOP. CAR HAS 5900 MILES WHEN THIS OCCURRED. CAR TOWED TO DEALER WHERE PURCHASED, SERVICE "CLEARED CODES, PERFORMED ADAPTIVE LEARN AND TEST DRIVE, CODE P2701-TCM STATES TO REMOVE CLUTCH AND INSPECT FOR WEAR" WHICH WAS NOT DONE. SERVICE FOUND VEHICLE NOW IS "OPERATING AS DESIGNED" AT THIS TIME. IF CODE RETURNS TECH WILL REMOVE CLUTCH FOR FURTHER DIAGNOSIS. PICKED UP VEHICLE AND WITHIN 20 MILES DRIVING SAME CODE RETURNED AND SYMPTOMS WERE WORSE THAN 1ST TIME, NOW WITH 5980 MILES ON VEHICLE. THE VEHICLE WAS IN MOTION WHEN THESE PROBLEMS OCCURRED AND WAS VERY DANGEROUS WHILE DRIVING AS THERE WAS NO CONTROL OVER ACCELERATION, SHIFTING OR STOPPING. VEHICLE WAS TOWED BACK TO THE DEALERSHIP FOR SERVICE AT TIME OF WRITING THIS DESCRIPTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929050March 23, 2018
POWER TRAIN
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHUTTERS ON ACCELERATION. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080924March 22, 2018
STEERING
WHEN CAR IS PARKED AND I START THE ENGINE THE DASHBOARD SHOWS "STEERING ASSIST FAULT" ERROR MESSAGE APPEARS. WHEN THE ATTEMPT TO DRIVE THE STEERING WHEEL WILL BE VERY DIFFICULT TO TURN TO THE RIGHT OR TO THE LEFT OR WILL LOCK. THIS ISSUE MAKES IT VERY DIFFICULT TO MAKE TURNS IN AN INTERSECTIONS, HIGHWAYS AND CITY STREETS. PROBLEM WILL CONTINUES UNTIL CAR IS TURN OFF. WHEN THE CAR IS STARTED UP AGAIN, THE MESSAGE ERROR WILL APPEAR ON THE DASHBOARD AND THE STEERING WHEEL PROBLEM WILL CONTINUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970189March 22, 2018
POWER TRAIN, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION STALLING AND A SIDE DOOR LATCH RECALL. *LD THE CONSUMER STATED AFTER ATTEMPTING TO REPAIR THE VEHICLE ON 3 DIFFERENT OCCASIONS THE VEHICLE CONTINUED TO STALL. THE PARTS NECESSARY TO COMPLETE THE RECALL FOR THE DOOR LATCH WERE NOT AVAILABLE. THE CONSUMER REQUESTED A FULL REFUND FOR THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080399March 21, 2018
POWER TRAIN
WHILE TAKING OFF FROM STOP LIGHTS IN THE CAR SHIFTS FROM FIRST GEAR INTO SECOND GEAR I GET A BUNNY HOP VIBRATION OUT OF THE FRONT END OF MY CAR SERVICE AT THE FORD DEALER TELLS ME THAT THERE IS NOTHING WRONG WITH MY VEHICLE BUT YET MY VEHICLE KEEPS DOING THIS I WANT TO KNOW IF THERE MIGHT BE A RECALL ON THE TRANSMISSION OF THIS VEHICLE IT STATES THAT THERE IS NOT BUT I BELIEVE THAT THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS ON SEVERAL DIFFERENT VEHICLES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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