Ford Focus Complaints

22,326 consumer complaints on file.

#11083883April 8, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON CONSTANTLY EVEN WHEN THE CAR IS NOT IN USE. THE SENSOR WILL GO OFF WHILE DRIVING AND UNLOCK ALL DOORS, EVEN IF THE CHILD SAFETY FEATURE IS ACTIVATED. BECAUSE OF THIS MESSAGE THE DOME(MAP) LIGHT ON THE INSIDE OF THE CAR WILL RANDOMLY TURN ON AND OFF. THIS ALSO CAUSES THE BATTERY TO DRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083908April 8, 2018
POWER TRAIN
TRANSMISSION CAUSES VEHICLE TO JERK AND SHIMMY WHEN ACCELERATING FROM A STOP. WILL NOT ACCELERATE WHILE DOING THIS, CAUSING DANGER WHEN THERE IS ANOTHER VEHICLE BEHIND OR LEAVING A STOP SIGN. TRANSMISSION CLUTCH WAS REPLACED DUE TO THIS ISSUE AND THESE ISSUES STARTED AGAIN AFTER APPROXIMATELY ONE YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083725April 7, 2018
POWER TRAIN
I STOPPED AT A STOP SIGN, ACCELERATED TO CROSS THE HIGHWAY AND THE CAR ROLLED FORWARD INTO TRAFFIC THEN THE CAR ACTED AS IF IT WAS IN NEUTRAL AND THE RPMS WENT WAY UP BUT THE CAR WOULDN'T GO FORWARD. LUCKILY REVERSE WORKED OR I WOULD HAVE BEEN HIT BY A CAR BEING AS I WAS STRANDED IN THE MIDDLE OF US1 SOUTH. I HAD TO REVERSE THE CAR OUT OF THE ROAD AND ONTO THE SHOULDER UNTIL A TOW TRUCK CAME. FORD HAS REPLACED THE CLUTCH THREE TIMES CLAIMING THIS WAS THE ISSUE BUT MY CAR REMAINS UNSAFE. THEY ALSO HAD MY BABY BUY A NEW BATTERY KNOWING THAT THE ISSUE WAS WITH THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083770April 7, 2018
STEERING
ELECTRONIC STEERING SYSTEM WENT OUT, FORD RECALLED OTHER MODELS, LIKE FUSION FOR THE SAME PROBLEM, BUT NOT THE FOCUS. THIS IS A SAFETY ISSUE BECAUSE ONCE SYSTEM FAILS, CAR IS UNDRIVEABLE, AND CAN CRASH IF IT FAILS WHILE DRIVER IS ON THE ROAD. IT HAPPENED TO ME WHILE I WAS PULLING OUT FROM MY DRIVEWAY. WENT TO DEALERSHIP AND WAS TOLD ABOUT RECALL FOR ANOTHER MODELS, DUE TO THE SAME PROBLEM, BUT SINCE FOCUS DIDN'T GET RECALLED I HAD TO SHED 1700$ FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083605April 6, 2018
UNKNOWN OR OTHER
WHEN ACCELERATING IT FEELS LIKE THE CLUTCH IS NOT ENGAGING. THE CAR RATTLES AND JERKS DESPITE PREVIOUS RECALL REPAIR OF THE TRANSMISSION AND RECENT REPLACEMENT OF THE TRANSMISSION MODULATOR SYSTEM. THIS PROBLEM HAS EXISTED SINCE I GOT THE CAR, BUT HAS GOTTEN PROGRESSIVELY WORSE AND FEELS LIKE IT IS GOING TO STALL OR RUIN THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083615April 6, 2018
SERVICE BRAKES
OCCASIONALLY, WITHOUT WARNING OR PREDICTION, WHEN I APPLY THE BRAKES TO SLOW DOWN, MY BRAKE PEDAL WILL TRAVEL NEARLY TO THE FLOOR WHICH REDUCES BRAKING TIME AND ABILITY. BRAKING TYPICALLY RETURNS TO NORMAL AFTER EACH INCIDENT. AT NO POINT DOES AN ABS OR BRAKE SYSTEM LIGHT COME ON. THIS HAPPENS AT LEAST 1 OR 2 TIMES DURING MY COMMUTE EACH WAY TO WORK, WHICH IS APPROXIMATELY 18 MILES AWAY OR A 1 HOUR DRIVE TIME WITH TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084088April 6, 2018
POWER TRAIN, ELECTRICAL SYSTEM
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE FOR TRANSMISSION/TCM SAFETY RECALL. *LD THE CONSUMER STATED THE DASHBOARD ILLUMINATED "PARKING AID MALFUNCTION-SERVICE REQUIRED". THE DEALER ADVISED THIS WAS A RECALL AND TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083670April 6, 2018
FUEL/PROPULSION SYSTEM
MY CAR STALLS CONSTANTLY AND WHILE DRIVING I HAVE TO PUT IT IN NEUTRAL AND RESTART IT. FORD SAYS IT'S A PURGE VALVE PROBLEM, WITH THE GAS TANK BEING UNABLE TO RELIEVE PRESSURE (OR ALLOW AIR IN) AS GAS IS USED. FROM WHAT WE'VE READ ONLINE MANY MANY PEOPLE ARE HAVING THE SAME PROBLEM. SUPPOSEDLY IT'S A $2,000 FIX. I HAVE STALLED IN AN INTERSECTION BEFORE. IT WAS SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083447April 5, 2018
STEERING
I WENT TO START MY CAR AND THE WARNING LIGHT CAME ON THAT SAID "STEERING SYSTEM FAILURE". THE CAR IS NO LONGER DRIVEABLE. THE MANUFACTURER IS DENYING RESPONSIBILITY. THERE IS A NY TIMES ARTICLE RE: THIS STATING THEY ARE AWARE YET NO RECALL YET. WE NEED A RECALL. THERE ARE OTHER COMPLAINTS ONLINE BY OWNERS WHO HAVE NOT YET FILED WITH NHTSA. HTTPS://WWW.NYTIMES.COM/2015/12/25/AUTOMOBILES/FORD-FOCUS-STEERING-PROBLEM-PROMPTS-MANY-COMPLAINTS-BUT-NO-INQUIRY.HTML I NEED HELP. I AM IN DEBT FOR THIS VEHICLE AND I WAS TOLD THERE WAS NOTHING WRONG WITH IT WHEN I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083453April 5, 2018
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. AFTER A FEW MINUTES, THE VEHICLE WOULD OPERATE NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD (9801 PULASKI HIGHWAY, MIDDLE RIVER, MD 21220 (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 76,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083286April 4, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
MY 2014 FORD FOCUS HAS HAD A MYRIAD OF PROBLEMS FROM DAY ONE. FIRST THE TRUNK WILL POP OPEN IF DRIVING MORE THAN 40 MPH. MY TRUNK POPPED OPEN AND I LOST A 3,000 SAXOPHONE. THE MICHIGAN STATE POLICE HAS PROOF OF MY CLAIM. NOW TRUNK WILL NOT RELEASE. CONSTANT TRANSMISSION PROBLEMS EVEN WITH REPAIRS, THE CAR WILL LAG, SPUTTER AND ROLLS BACKWARDS. THE CAR WILL ROLL BACKWARDS WHEN YOU STOP FOR A RED LIGHT OR SPUTTER WHEN ENTERING A ROUNDABOUT.THE GAS GUARD WILL SAY YOU HAVE 50 GALLONS BUT CHANGE TO 11 AFTER DRIVING 2 MILES. BLUETOOTH AND HORN DOES NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083200April 4, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
I HAVE HAD THIS 2014 FORD FOCUS SINCE EARLY 2015. I HAVE HAD PROBLEMS OUT OF THIS CAR SINCE I HAVE HAD IT, WITH THE DEALERSHIP NOT EVER FINDING OUT WHAT WAS WRONG. IT STARTED WITH POWER TRAIN ISSUES WHICH THEY HAD ISSUED A RECALL FOR AND I HAD BROUGHT TO THEM AND THE DEALERSHIP STILL DID NOT FIX. THE LAST TWO WEEKS THE CAR HAS BEGUN HAVING STEERING ISSUES. WHILE I WAS DRIVING IT JUST LOCKED UP AND I HAD TO COAST TO A STOP AND RESTART IT. IT DROVE FINE AFTER IT SAT FOR A MINUTE AND I RESTARTED IT, THEN THREE DAYS LATER WOULD NOT TURN AGAIN AFTER I STARTED THE VEHICLE WHILE PARKED IN MY DRIVEWAY AND WAS GETTING READY TO DROP MY CHILDREN OFF AT SCHOOL AND THEN HEAD TO WORK MYSELF. I ONCE AGAIN HAD TO TURN THE VEHICLE OF AND LET IT SIT FOR A MINUTE AND HAD TO RESTART IT. IT RAN OKAY FOR ANOTHER THREE DAYS. THIS MORNING IT ONCE AGAIN WHILE PARKED IN MY DRIVEWAY WILL NOT TURN AND THE STEERING ASSIST LIGHT CAME ON THE CAR. THIS TIME IT WILL NOT TURN AT ALL AFTER I HAVE RESTARTED THE CAR SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082662April 3, 2018
STEERING
POWER STEERING FAILED. THE ENTIRE POWER STEERING RACK WAS REPLACED WHICH INCLUDES THE POWER STEERING CONTROL MODULE (PSCM). THE POWER STEERING FAILURE BEGAN ON 3/1/18 AND WAS INITIALLY RESOLVED BY TURNING OFF THEN TURNING ON THE CAR. THIS WORKED FOR TWO WEEKS. COMPLETE FAILURE OCCURRED ON 3/14/18. THE PSCM IS NOT SERVICEABLE AND IS NOT A SEPARATE COMPONENT OF THE POWER STEERING RACK RESULTING IN A HIGH COST REPAIR ON A LOW MILEAGE VEHICLE. THE VEHICLE HAS 35948 ORIGINAL MILES. THIS SYSTEM IS REFERRED TO AS THE ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM AND HAS BEEN RECALLED ON THE FORD FLEX, TAURUS, AND THE LINCOLN MKS AND MKT 2011 THROUGH 2013 MODELS, BUT NOT RECALLED ON THE FORD FOCUS EVEN THOUGH IT IS THE SAME PROBLEM AND FAULTY EQUIPMENT DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082668April 3, 2018
ENGINE
WHILE DRIVING MY TRANSMISSION/ENGINE WILL CUT OUT FOR 1 SECOND CAUSING THE CAR TO LURCH FORWARD AND STALL FOR A BRIEF SECOND, THEN IT RESUMES DRIVING NORMAL. OTHER TIMES THE ENGINE WILL SHUTTER/ SOUND LIKE IT'S ALMOST GOING TO STALL OUT, ESPECIALLY WHEN SLOWING DOWN OR ACCELERATING FROM A ROLLING OR STOPPED POSITION. OFTEN THESE OCCUR ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082440April 2, 2018
POWER TRAIN
I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082507April 2, 2018
STEERING
WHEN I STARTED MY CAR THE STEERING WHEEL WAS HARD TO TURN. I GOT A WARNING ON THE DASH THAT SAID STEERING ASSIST FAULT. THIS IS CRAZY! THE CAR ONLY HAS 63000 MILES ON IT. PLEASE HAVE FORD INCLUDE THESE FOCUS CARS IN THE SAFETY RECALL ALSO. THIS FAILURE WHILE DRIVING COULD KILL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082515April 2, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE ATTEMPTING TO DRIVE. THE VEHICLE WAS TOWED TO MALLOY FORD OF CHARLOTTESVILLE (LOCATED AT 1300 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (434) 977-7960), BUT A FAILURE CODE COULD NOT BE FOUND WITH THE TRANSMISSION AND ALTERNATOR. THE DEALER REPAIRED THE CONNECTOR OF THE BCM. WHILE DRIVING APPROXIMATELY 50 MPH AND APPROACHING A STOP LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO DECELERATE. THE VEHICLE ALSO FAILED TO ACCELERATE APPROPRIATELY. THE CONTACT DROVE TO HER HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082562April 2, 2018
UNKNOWN OR OTHER
IT STARTED AS THE RADIO BEING ON AND A LOUD CRACKLINGS SOUND WOULD OCCUR THEN THE RADIO WOULD STOP AND NEVER TURN BACK ON. NOW THE RADIO IS ALWAYS ON AND STILL THE SOUND OCCURS MORE FREQUENTLY AND SOUNDS LIKE GUNSHOTS GOING OFF. IT'S BEEN SO LOUD IT HAS SCARED ME TO THE POINT WHERE I'VE LOST SOME CONTROL OF THE WHEEL. ALSO THE 911 ASSIST CAN'T BE USED WHEN THE RADIO ISN'T WORKING. THE VEHICLE CAN BE SITTING IN MY DRIVEWAY OF ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082607April 2, 2018
POWER TRAIN, STEERING
I HAVE TAKEN MY CAR IN 7 TIMES FOR TRANSMISSION ISSUES AND MALFUNCTIONS ALWAYS WHILE DRIVING ON HIGHWAY! THANKFULLY I PURCHASED EXTENDED WARRANTY BUT IT EXPIRED. NOW I AM BACK AT THE DEALERSHIP FOR THE 8TH TIME AND THEY WANT TO CHARGE ME $2100.00 TO FIX A PROBLEM THAT WAS NEVER REALLY FIXED TO START WITH! NOW I AM HAVING STEERING PROBLEMS! THE STEERING JUST GOES OUT WHILE DRIVING ON THE HIGHWAY AND IN CITY. THE FACT THAT THE STEERING JUST STOPS WORKING IS EXTREMELY DANGEROUS IT HAS PUT ME IN VERY HAZARDOUS SITUATIONS! THIS IS THE SECOND TIME THE STEERING HAS GONE OUT WHILE DRIVING! I HAVE TO PULL OVER AND SHUT CAR OFF FOR 10MINUTES BEFORE RESTARTING. MY WIFE HAD THE KIDS IN THE CAR WITH HER HEADING TO THE STORE AND IT WENT OUT AND SHE HAD NO CLUE WHAT TO DO AND NOT STRONG ENOUGH TO FORCE THE WHEEL TO GET THE CAR OFF THE ROAD SO SHE WAS LEFT SITTING IN THE MIDDLE OF THE HIGHWAY WITH THE KIDS UNTIL THE STEERING WOULD WORK AGAIN. ITS DISGUSTING THAT FORD REFUSES TO FIX THESE PROBLEMS SINCE THEY ARE EXTREMELY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082609April 2, 2018
FUEL/PROPULSION SYSTEM
GAS GAUGE SHOWING 50 MILES REMAIN IN THE GAS TANK AND CAR RUNS OUT OF GAS. THIS HAS HAPPEN THREE TIMES TWICE ON INTERSTATE GOING 70 MPH DURING RUSH HOUR TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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