Ford Focus Complaints

22,326 consumer complaints on file.

#11088583April 17, 2018
ELECTRICAL SYSTEM
CAR WAS STATIONARY LOST POWER AND COULD NOT START ENGINE. INSPECTED UNDER HOOD AND THERE WAS WHITE POWDER EVERY WHERE AROUND ENGINE. REMOVED BATTERY COVER AND POSITIVE TERMINAL WAS EXTREMELY CORRODED. DEALER REPLACED BATTERY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088638April 17, 2018
ENGINE
TAKATA RECALL. THE TRANSMISSION HAS BEEN SLIPPING SO WHEN I DRIVE IT JERKS AND FEELS AS IF IT DOESN'T WANT TO GO. I WAS TOLD BY A MECHANIC THAT IT WAS BECAUS THERE'S A MANUAL TRANSMISSION AND IT'S SUPPOSED TO BE UNSERVICEABLE. I WAS GOING TO A LEAST GET THE FLUID CHANGED IN THE TRANSMISSION BUT THERE'S NONDIPSTICK AND I WAS TOLD IT'S NOT SUPPOSED TO BE CHANGED AND IT'S THE TRANSMISSION. I WAS TOLD BY MORE THAN ONE PERSON THAT THE TRANSMISSION IS SLIPPING AND I'VE ONLY OWNED THIS YEAR FOR A YEAR AND A HALF AND OWN 10,000 ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088509April 16, 2018
ENGINE
CLUTCH PEDAL LOSES PRESSURE/SPRING AND GOES TO FLOOR LEAVING VEHICLE IN GEAR AND VEHICLE STALLS WHEN DRIVING - DID THIS ON A HIGHWAY TWICE WHEN ATTEMPTING TO SHIFT GEARS. VERY DANGEROUS AS IT ALMOST CAUSED A BAD ACCIDENT ON THE HIGHWAY AT ALMOST 70MPH. VEHICLE LUCKY MADE IT TO THE SIDE OF THE ROAD COSTING IN AFTER STALLING WHEN CLUTCH WOULD NOT RETURN TO ITS NORMAL STATE. DEALERSHIP NOT ABLE TO REPRODUCE ISSUE BUT ISSUE IS INTERMITTENT AND I FEAR IT COULD CAUSE A SERIOUS ACCIDENT AS IT CAUSES THE CAR TO STALL WHEN THE CLUTCH GOES TO THE FLOOR AFTER LOSING PRESSURE ALL OF A SUDDEN WHEN VEHICLE IS STILL IN GEAR - IT WILL STALL OUT. SEEMS TO BE A POPULAR ISSUE AMONG MANY OTHER 2016-2017 FORD FOCUS RS VEHICLES. OTHERS REPORTED ISSUE WAS FINALLY RESOLVED BY REPLACING MASTER AND SLAVE CLUTCH CYLINDERS. SIMPLY BLEEDING LINES AND/OR REPLACING CLUTCH AND/OR FLYWHEEL DOES NOT RESOLVE ISSUE. FORD NEEDS TO RESEARCH AND ISSUE A RECALL ASAP AS THIS IS LIFE THREATENING BECAUSE THE VEHICLE WILL STALL OUT WHEN THIS OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085116April 15, 2018
ELECTRICAL SYSTEM
FIRST TIME WAS ON 15 MARCH. TOOK FOCUS IN FOR WIPERS NOT WORKING DRIVER SIDE STOPS. FORD REPLACED MOTOR FOR WIPER ON DRIVER SIDE. ON OR ABOUT MARCH 27 WHILE DRIVING TO WORK WIPERS QUIT WORKING. IT WAS RAINING OUT.I DROVE ABOUT 20 MILES WITH THE WIPERS STOPPING 30 PLUS TIMES. DROVE TO FORD DEALERSHIP AND LEFT CAR THERE FOR OVER A WEEK. THEY REPLACED BOTH MOTORS.PICKED UP CAR 5 OF APRIL.NOW APRIL 14 RAINING OUT DRIVING HOME FROM WORK AND WIPERS STOPPED 6 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085122April 15, 2018
STEERING
WENT TO AUTOZONE FOR POWER STEERING FLUID. THEY ASKED YEAR MAKE MODEL SAID IT DOESN'T REQUIRE IT. I LEFT AN ON MY WAY OUT STEERING LOCKED. PRAISE THE LORD NO ONE WAY HURT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084718April 12, 2018
POWER TRAIN
WHILE DRIVING AT 55 MPH THE TRANSMISSION DISENGAGED AND THE VEHICLE QUICKLY LOST POWER. THE CAR ACTED LIKE THE TRANSMISSION WAS SHIFTED INTO NEUTRAL SINCE THE ENGINE REVVED UP TO HIGH RPM BUT THE GEAR SELECTOR WAS STILL SHOWING IN D. AFTER PULLING OFF TO SHOULDER AND STOPPING AND SHIFTING TO PARK, I WAS ABLE TO SHIFT BACK TO DRIVE AND OPERATE THE VEHICLE. THIS IS SOMETHING THAT HAS HAPPENED SEVERAL TIMES BEFORE AND IS AN INTERMITTENT PROBLEM. I HAVE TAKEN THE CAR BACK TO THE FORD DEALER WHO HAS ANALYZED THE OBD AND FOUND NO CODES TO INDICATE A PROBLEM. THE DEALER HAS TOLD ME THAT THERE ARE PROBLEMS WITH THE TRANSMISSIONS AND CLUTCHES AND TCMS ON THESE CARS. THE TCM WAS REPLACED ALREADY UNDER A RECALL YET I AM STILL HAVING PROBLEMS. THIS IS A SAFETY HAZARD AS I DO NOT KNOW WHEN THE CAR WILL STOP MOVING NEXT. FORD'S REGIONAL MANAGER REFUSES TO ADMIT THAT THERE IS A PROBLEM AND KEEPS REFERRING ME BACK TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084733April 12, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
LATE IN THE MONTH OF FEBRUARY 2018 I CAME OUT TO MY CAR ON A RAINY FRIDAY AND WHEN I TURNED ON MY VEHICLE THE WINDSHIELD WIPERS BEGAN TO OPERATE ERRATICALLY AND PERSISTENTLY WITH NO ABILITY TO CONTROL THEM AS THE DRIVER. THE PROBLEM CONTINUED FOR OVER A WEEK AND THE WIPERS WOULD OPERATE UNPREDICTABLY AND EVEN WHEN THE CAR WAS FULLY SHUT OFF INCLUDING THE IGNITION POWER. THIS IS A SERIOUS HAZARD CAUSED BY A KNOWN FAULTY PART ON THIS MODEL OF CAR THAT IS SUSCEPTIBLE TO SHORTING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084769April 12, 2018
POWER TRAIN, UNKNOWN OR OTHER
I HAVE BROUGHT THIS VEHICLE,OR ATTEMPTED TO BRING IT,INTO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES FOR THE SHUDDERING,STALLING,OVERHEAT FOR NO REASON WITH SYSTEM SHUT OFF,ETC . AT TAKE-OFF FROM DRIVEWAY,HIGHWAY METERING LIGHTS,LIGHTED SIGNALS,& STOP SIGNS THE CAR(AUTOMATIC TRANSMISSION)WILL EITHER SHUDDER AND BOUNCE LIKE A MANUAL TRANSMISSION NOT PROPERLY SHIFTED OR INITIALLY ROLL SLIGHTLY AND THEN STALL AS IF IN NEUTRAL.THE RPMS WILL REV, BUT THE CAR WILL NOT MOVE.I HAVE NARROWLY MISSED MANY REAR-END ACCIDENTS.I HAVE PAID WELL OVER A THOUSAND DOLLARS JUST ON RENTAL CAR FEES WHILE NOT ABLE TO DRIVE THIS CAR.THE SERVICE DEPARTMENT REFUSED TO GIVE ME AN APPOINTMENT OR TAKE IT IN FOR MANY MONTHS BECAUSE ACCORDING TO THEM THEY DID NOT HAVE THE REQUIRED PARTS. ON OTHER ATTEMPTS THEY WOULD TELL ME THEY DID NOT HAVE THE CODE POP UP THAT ANYTHING WAS WRONG. AUGUST 2017, AFTER THE DEALERSHIP HAD MY CAR FOR MULTIPLE DAYS WHEN PROMISED BACK SAME OR NEXT DAY,THEY TOLD ME THERE WAS NOTHING WRONG & I SHOWED THEM A PICTURE I TOOK OF THE CONTROL PANEL,THEN THEY FINALLY TOOK IT BACK TO WORK ON. I ALSO HAD THE CHECK ENGINE LIGHT ON & SHUDDERING IMMEDIATELY WHEN PICKING IT UP FROM SERVICE.I WAS TOLD THERE WAS NOTHING MORE THEY COULD DO AND THEY REFUSED TO PUT WHY I BROUGHT IT IN FOR IN THE WORK ORDERS EACH TIME I BROUGHT IT IN.NOV 7-DEC 5 2017,THEY HAD THE CAR FOR AN ENTIRE MONTH.SERVICE TOLD THE FORD FACILITATOR & ME THAT THERE WAS NOTHING WRONG WITH THE CAR NO SHUDDERING, NO SOUNDS. AFTER ALMOST AN ENTIRE MONTH THEY SUDDENLY DECIDED THE CAR NEEDED A FULL BRAKE JOB WHICH DID NOTHING FOR THE SHUDDERING/STALLING.THEY ALSO LET THE BATTERY DIE.FORD MOTOR COMPANY REFUSED BUYBACKS BECAUSE THE WORK ORDERS DID NOT SAY WHY IT WAS BROUGHT IN. I TOLD THEM I WOULD HAVE AN ACCIDENT. I WAS TRYING TO LEAVE MY DRIVEWAY. THE CAR STALLED AND THE FRONT OF MY CAR WAS SLAMMED INTO BY AN SUV.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11084772April 12, 2018
STRUCTURE:BODY
THE VENTS IN THE REAR BUMPER WERE DEFECTIVE. THEY ALLOWED SQUIRRELS/RODENTS TO ENTER THE TRUNK COMPARTMENT OF THE PARKED CAR OVER A WEEKEND. THEY ATE THE LINING AND SEAT BELTS. THE BUMPER, TRUNK LINING, BOTTOM OF SEATS WHERE THEY MEET THE TRUNK, AND REAR SEAT BELTS HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084827April 12, 2018
ELECTRICAL SYSTEM
WHILE DRIVING AT 35 MPH, THE ENGINE STALLED WITHOUT WARNING & WOULD NOT RESTART. DASH DISPLAYED "ENGINE FAULT, SERVICE SOON." HAD VEHICLE TOWED TO LOCAL DEALERSHIP. DEALER CHECKED THE CODES AND FOUND MULTIPLE ENGINE CONTROLLER FAULTS. SAID IT WAS A BAD WIRING HARNESS. THIS IS A SE MODEL WITH 2.0 L ENGINE, BUT FORD HAS A RECALL ON THE ST MODEL WITH 2.0L ENGINE FOR THE SAME FAILURE MODE AND CAUSE (WIRING HARNESS). FORD DID "PARTICIPATE" IN THE REPAIR ($250 OUT OF $1500) WIRING HARNESS WAS RETAINED BY OWNER FOR REVIEW AND ANALYSIS..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084845April 12, 2018
ENGINE, UNKNOWN OR OTHER
TRANSMISSION CONTROL MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084543April 11, 2018
STEERING
"STEERING ASSIST FAULT" ERROR MESSAGE STARTED APPEARING RANDOMLY WHEN STARTING UP CAR IN PARK ABOUT ONCE MONTH A YEAR AGO. I COULD GET IT TO CLEAR BY SHUTTING OFF CAR AND OPENING AND CLOSING DOOR AND RESTARTING. FREQUENCY INCREASED LAST MONTH TO ABOUT ONCE A WEEK, THEN TO EVERY DAY, AND NOW IT WON'T CLEAR. MECHANIC'S CHARGE $2,114 TO REPLACE THE FAULTY PART, REALIGN AND REPROGRAM CAR'S STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084257April 10, 2018
FUEL/PROPULSION SYSTEM
INACCURATE FUEL GAUGE INDICATION AND INACCURATE DISTANCE TO EMPTY. ENDED UP HAVING TO REPLACE EVAP EMMISION PURGE VALVE, FUEL PUMP, AND FUEL TANK, AND CANISTER. HAD TO REPLACE ALL PARTS AGAIN 4 MONTHS LATER WHEN MY CAR STOP RUNNING WHILE I WAS DRIVING DOWN THE HIGHWAY AND THIS HAPPENED TO ME 3 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083918April 9, 2018
AIR BAGS
POSSIBLE TAKATA RECALL-DONT KNOW IF THIS IS A TAKATA AIRBAG-ITS A 2012 FORD FOCUS, THERE IS NO RECALL AS OF NOW, BUT MY SON BOUGHT CAR YESTERDAY, WAS INVOLVED IN ACCIDENT TODAY, CAR IS IN BAD SHAPE, HE IS OK, BUT NO AIRBAGS DEPLOYED. A GUY WAS ISSUED A CITATION FOR MAKING A LEFT AND NOT YIELDING, SO MY SON SWIRVED TO MISS HIM AND HIS FRONT AND SIDE OF CAR WERE PRETTY BAD DAMAGED. HE WAS GOING 30, SLAMMED ON BREAKS AND SKIDDED WHEN THEY HIT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11083921April 9, 2018
POWER TRAIN
THE NHTSA IS NON COMPLIANT WITH STANDARDS THAT THEY HAVE SET. FROM 2012-2015 FORD FOCUSES HAVE BEEN MANUFACTURED/SOLD/LEASED THAT ARE UNSAFE FOR PUBLIC USE. THE SAFETY DEFECT IS WITH THE POWER TRAIN OF THE VEHICLE; THE TRANSMISSION FAILS WHILE BEING OPERATED AND IAN LIABLE TO CAUSE AN ACCIDENT. THIS HAS HAPPENED TO MYSELF WHILE DRIVING AND THE NHTSA HAS IGNORED THE ISSUE. THIS SAFETY DEFECT MEETS THE STANDARDS OF WHAT IS REQUIRED FOR A VEHICLE TO BE INVESTIGATED WITH INTENT TO RECALL. THE SECRETARY OF TRANSPORTATION IS NOT BEING HELD TO HER RESPONSIBILITY TO INVESTIGATE SAFETY DEFECTS THAT HAVE POTENTIAL OF DEATH/INJURY. I REQUEST AN INVESTIGATION INTO MY VEHICLE SPECIFICALLY WHICH IS A 2015 FORD FOCUS. I HAVE DONE EVERYTHING THE MANUFACTURER ASKS AS FAR AS REGULAR MAINTENANCE, NEW TIRES WHEN NECESSARY, REGULAR SERVICING, REPLACING ALL PARTS AND EQUIPMENT ADVISED MY THE SERVICE DEPARTMENT OF MY VEHICLES MANUFACTURER (FORD MOTOR COMPANY). THE VEHICLE HASN'T NEARLY KILLED ME 3 TIMES AND IS UNSAFE. WHEN WILL THE NHTSA HONOR THEIR LEGAL REQUIREMENTS TO TAKE ACTION ON KNOWN SAFETY ISSUES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083943April 9, 2018
STEERING
ON APRIL 7TH 2018 I STARTED MY 2012 FORD FOCUS AND THE STEERING WHEEL WAS LOCKED SOLID THE WARNING LIGHTS LITE UP STATING ELECTRONIC POWER STEERING ASSIST FAILURE. I TURNED THE VEHICLE OFF AND RESTARTED IT 3 TIMES UNTIL IT STARTED WORKING AGAIN. I WENT RIGHT TO THE DEALER WHERE I BOUGHT THE VEHICLE. THEY CLAIM THERE IS NO RECALL. I DID SOME RESEARCH FIND THAT THERE'S BEEN OVER 120 INJURIES AND ONE DEATH RELATED TO THE POWER STEERING FAILURE ON THESE VEHICLES. THIS IS HAPPENED TO MY VEHICLE NOW TOTALING 10 TIMES AND NOW I'M TERRIFIED TO DRIVE THE VEHICLE WHICH CONCERNS OF AS I'M ON THE ROAD THE STEERING LOCKS UP WHEN I GET IN A CRASH OR ACCIDENT. THE NHTSA AND FORD KNOW OF THIS PROBLEM. THIS IS A MAJOR ISSUE THAT MUST BE ADDRESSED. PLEASE HELP I WAS STATIONARY IT'S TIME AND JUST HOPING AND PRAYING THIS DOESN'T HAPPEN TO ME WHEN I'M ON THE HIGHWAY AT 70 MILES AN HOUR LIKE IT HAS DONE TO OTHER PEOPLE AND HAVE BEEN INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083982April 9, 2018
ENGINE
TRANSMISSION FAULTY . CAR WONT REVERSE . CAR DRAGS WHEN TRYING TO ACCELERATE. I ALSO RECEIVED A COURT NOTICE IN THE MAIL REGARDING POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION PROBLEMS.MY CHECK ENGINE LIGHT CAME ON. NOTIFICATIONS APPEARED ON MY CAR SAYING TRANSMISSION PROBLEM SERVICE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083986April 9, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT'S SON WAS UNABLE TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE ENGINE EVENTUALLY STARTED AND THE VEHICLE WAS DRIVEN TO TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL RELATED TO THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083838April 8, 2018
POWER TRAIN
FROM A STOP L WAS ACCELERATING AND THE TRANSMISSION MADE A GRINDING NOISE. MY STEERING WHEEL SHOOK OR VIBRATED HORRIBLY AND THE POWER DURING ACCELERATION WAS WEAK AND I COULD NOT MERGE ONTO THE HIGHWAY IN A NORMAL MANNER. NORMAL MEANING AS A COMMUTER TO AND FROM WORK ON A DAILY BASIS. HIGHWAY MERGING FROM A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083847April 8, 2018
POWER TRAIN
ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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