Ford Focus Complaints

22,326 consumer complaints on file.

#11115485August 2, 2018
FUEL/PROPULSION SYSTEM
THE GAS GAUGE IS INCORRECT . NOW I CANT PUMP MORE THAN 2-3 GALLONS AT A TIME. I NOTICED YESTERDAY THAT THE GAS TANK IS LEAKING GAS. TODAY MY VEHICLE CAUGHT ON FIRE DUE TO WIRING ISSUES , AND IF THE FIRE FROM THE WIRES WOULD HAVE MADE CONTACT WITH THE LEAKING GAS , THE OUTCOME WOULD HAVE BEEN FATAL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11115486August 2, 2018
VISIBILITY/WIPER
THE WIPERS STOP WORKING IN MID SWEEP, SOMETIMES IT'S THE RIGHT SIDE, SOMETIMES THE LEFT. HAPPENS WHEN IT'S RAINING AND ALSO WHEN THE WINDSCREEN IS DRY. IT IS VERY DANGEROUS AS YOU CAN'T SE THROUGH THE WIPER ASSEMBLY AND YOU CAN'T SEE THROUGH THE RAIN. CAR WAS IN MOTION DURING THE RAIN AND IN MOTION OR STATIONARY WHEN USED ON A DRY/DAMP WINDSCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115141August 1, 2018
POWER TRAIN
CLUTCH PEDAL STUCK TO THE FLOOR INTERMITTENTLY (2X IN 1600 MILES)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115216August 1, 2018
STEERING
THE CAR LOSSES STEERING ASSISTANCE ON THE ROAD OCCASIONALLY. THE LIGHT SAYING "STEERING ASSISTANT FAULT" ALSO COMES ON. THEN TYPICALLY AFTER 1DAY OR 2, THE SYSTEM RESUMES ITSELF. WHEN IT HAPPENS, WHEEL BECOMES REALLY HEAVY AND NOT POSSIBLE TO TURN AT 60-79MPH ON HIGHWAY. AT LOWER SPEED, IT NEEDS VERY HARD PULLING TO JUST MAKE A NORMAL RIGHT OR LEFT TURNING. I ALSO HAVE TO DECREASE SPEED WHEN MAKING THE TURN AND CAUSING VEHICLES AFTER TO DECREASE SPEED ALSO. THE FORD MANUFACTURER MECHANIC HAVE MADE FULL DIAGNOSTIC OF THE STEERING PART. THEY COULDN'T FIND A REASON AND ALSO SAID THERE COULD BE NO REASON. THE ELECTRICITY SYSTEM OF RELATED PART COULD JUST BE OUT OF ORDER SOME TIME AND THEN BECAME NORMAL AGAIN--TOLD BY THE MECHANIC. IT'S ALSO CONFIRMED SUCH DISORDER IS NOT CAUSED BY CAR WASH OR COSMETIC DAMAGE ON CAR'S SURFACE. THE PART IS ALSO NOT REPAIRABLE BUT HAVE TO BE REPLACED TO SOLVE THE ISSUE, WHICH APPEARS TO BE A FAULT OF DESIGN OR MANUFACTURING. I SEARCHED ONLINE AND FOUND OVER HUNDREDS OF SUCH ISSUE FOR FORD FOCUS 2012-2014, DISCUSSED ON FORUM AND ALSO REPORTED BY MEDIA. TODAY, BEFORE WRITING THIS, THE FAULT JUST HAPPENED ON MY CAR AGAIN. I THINK IT BEGINS TO HAPPEN MORE AND MORE FREQUENTLY EVER SINCE THE FIRST TIME. THE FIRST TIME WAS MAY 13TH, 2018; SECOND WAS JULY 19TH, THEN TODAY: AUG. 1ST. IT IS TERRIFYING HOW FREQUENTLY IT MAY HAPPEN ON ROAD IN FUTURE. AND WHAT'S MORE, MY CAR'S ODOMETER IS ONLY 44K MILES. HOPE THE COMPLAINT COULD BE VALID AND MEASUREMENT DONE TOWARDS FORD. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115245August 1, 2018
STEERING
WE PARKED AT A GAS STATION FOR GAS AND WHEN WE STARTED THE CAR AGAIN, IT SHOWED "STEERING ASSISTANT FAULT" AND IT'S SO HARD TO TURN THE STEERING WHEEL. WE ALMOST CALLED SOMEONE TO TOW THE CAR. WE WENT TO A AUTO SHOP AND THE GUY SAID NOTHING CAUSED THIS, IT'S FORD'S PROBLEM AND WE NEED TO GO TO A DEALER'S TO REPLACE THE STEERING GEAR. WE WENT TO A DEALER AND IT COST 2100 TO REPAIR. AND IT'S NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114773July 31, 2018
POWER TRAIN
THE FIRST DAY I DRIVE THIS CAR BUT SALES PERSONNEL TOLD ME IT THE NEW FORD TRANSMISSIONS IS MADE. WHEN COME TO A STOP AN GETTING READY TO TAKE OFF YOU CAN'T GET THE POWER WHEN PUSH ON GAS PADDLE. TO GO HAVE WAIT FOR POWER TO KICK IN SLOWLY. WENT TO DEALERSHIPS BUT NO HELP. I HATE TO WAIT UNTIL I GET INJURY IN ORDER GET HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114914July 31, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE VEHICLE JERKED AND DECELERATED TO A LOW RATE OF SPEED EACH TIME THE INDICATOR FLASHED. THE DEALER (LANDERS FORD, 2082 W POPLAR AVE, COLLIERVILLE, TN 38017, (901) 854-3600) PROVIDED A SOFTWARE UPDATE TO THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED ON TAKING THE VEHICLE TO A SECOND DEALER (JACK SCHMITT FORD, 1820 VANDALIA ST, COLLINSVILLE, IL 62234, (618) 477-8126) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES, BUT OFFERED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114554July 30, 2018
UNKNOWN OR OTHER
SECOND TIME IN ONLY TWO YEARS THAT THE CLUTCHES HAVE GONE BAD. THEY CAUSE EXTREME STUDDERING TO THE VEHICLE UPON ACCELERATION. IT HAS CAUSED SOME EXTREMELY CLOSE CALLS WHERE CARS THINK I AM MOVING FORWARD BUT THE CAR SHUDDERS PREVENTING FORWARD MOTION FOR A FEW SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114595July 30, 2018
POWER TRAIN
1FADP3N29D[XXX] FORS FOCUS 2013 HATCHBACK TITANIUM HAS PROBLEMS WITH THE TCM TRANSMISSION MODULATOR. THIS CAR HAS BEEN BABIED AND HAS IN MY OPINION A FACTORY DEFECT WITH THE TRANSMISSION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114597July 30, 2018
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114645July 30, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A CITY ROAD WHEN THE CAR STALLED WHILE I WAS IN MOTION. I PULLED OVER SAFELY AND IT WOULD NOT START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114365July 29, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ALL SINCE PURCHASE IN JAN 2014. WITHIN A FEW MONTHS OF NEW PURCHASE: ELECTRICAL ISSUES AND ERRORS UNKNOWN TO FORD, NEED FOR TRANSMISSION SWAP, 2 OR 3 RECALLS RE TRANSMISSION AND DOOR REPLACEMENT, HORN STOPPED WORKING (WHILE IN 65MPH TRAFFIC I95 AND ALMOST IN AN ACCIDENT). CONSTANTLY IN SHOP AND CONTINUAL ISSUES WITH STALLING (ONCE, STOPPED IN 65MPH TRAFFIC ON MAJOR INTERSTATE I95 IN LEFT LANE), SYNCH AND PHONE SYSTEM HAS NEVER WORKED CORRECTLY. 3 WEEKS AGO, AFTER STOPPED AT A TRAFFIC LIGHT IN RUSH HOUR TRAFFIC IN PHILADELPHIA, DEPRESSED GAS PEDAL AND WENT IN TOTAL REVERSE! DID THIS TWICE BEFORE COMPLETELY TURNING CAR OFF AND HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114368July 29, 2018
FUEL/PROPULSION SYSTEM
THE CAR'S FUEL GAUGE WAS FLUCTUATING, CAUSING THE CAR TO RUN OUT OF GAS. WHILE DRIVING ON HIGHWAY AND CITY STREETS THE CAR WOULD SHUT OFF (VERY DANGEROUS). IT IS CURRENTLY IN THE SHOP AND WE ARE TOLD THE FUEL TANK AND PUMP HAVE COLLAPSED. HOW CAN THIS BE A NORMAL THING? WE HAVE NOT GOTTEN THE REPAIR BILL YET, BUT FROM WHAT I HAVE READ IT WILL BE $1000-$2000. THIS SHOULD BE A SAFETY RECALL AND COVERED BY FORD!! THIS VEHICLE IS ONLY 5 YEARS OLD. WE BOUGHT A BRAND NEW CAR FOR OUR DAUGHTER TO AVOID THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114388July 29, 2018
POWER TRAIN
THE CAR WAS MAKING A RATTLING NOISE WHEN GOING UP HILLS AND WHEN ACCELERATING FROM A STOPPED POSITION (STOP-LIGHT). THERE WAS ALSO SOME SHAKING AND JERKING. IT WAS DETERMINED THAT IT WAS AN ISSUE WITH THE CLUTCH (A CLASS ACTION LAWSUIT ADDRESSED THIS). THE PROBLEM WAS REMEDIED ON 11/9/17. THE CAR IS STARTING TO EXPERIENCE THE SAME SYMPTOMS AGAIN ALTHOUGH THE RATTLING NOISE IS NOT AS LOUD AS IT WAS THE FIRST TIME. THE CAR MAKES A RATTLING SOUND WHEN GOING UP HILLS, AROUND CURVES, AND WHEN ACCELERATING FROM A STOPPED POSITION. THE CAR WAS TAKEN TO THE SAME DEALERSHIP WHERE THE PROBLEM WAS CORRECTED BEFORE AND I WAS GIVEN THE RUN AROUND: I WAS TOLD THE RATTLING NOISE WAS "NORMAL". I ASKED FOR THE INVOICE TO SPECIFICALLY STATE, "THE RATTLING NOISE HEARD IS NORMAL" (IN ORDER TO DOCUMENT WHAT IS GOING ON), BUT THEY DID NOT HONOR THE REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114401July 29, 2018
STEERING
STEERING WHEEL LOCK UP ON ME WHILE I WAS DRIVE AND BEEN LOCKED UP FOR SOME DAYS NOW AND IT IS HARD TO TURN THE WHEEL AND DONT HAVE THE MONEY FIX IT HAD THE CAR FOR ABOUT A YEAR NOW THIS JUST A SHAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114397July 29, 2018
ENGINE
I TOOK MY FOCUS IN FOR AN OIL CHANGE AND WAS INFORMED THAT THE FRONT TIMING COVER HAS A LEAK THE CAR HAS ONLY 39068 MILES ON IT BUT I HAVE A FRIEND WHO HAS THE SAME VEHICLE AND SAID SHE EXPERIENCED THE SAME PROBLEM HAD 41K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114259July 28, 2018
UNKNOWN OR OTHER
I'VE HAD MY 2016 FORD FOCUS SE 4-DOOR FOR ONE YEAR. IT HAS ALMOST 50,000 MILES. I'VE HAD TO HAVE THE CLUTCH REPLACED ONCE, AND MANY OTHER THINGS, AND THE LOCAL FORD DEALERSHIP SAID IT'S READY FOR ANOTHER CLUTCH SOON. IT'S AN AUTOMATIC BUT GRINDS WHEN CHANGING GEARS. ALSO, THE CAR IS GETTING 15 MILES PER HOUR CITY AND HIGHWAY DRIVING. THE CAR IS SUPPOSED TO BE A ECONOMY CAR/FLEX FUEL. IT'S NOT, IT'S A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114089July 27, 2018
ENGINE
TAKATA RECALL. I WENT TO TACOMA DODGE TO PURCHASE MY FIRST VEHICLE. IT WAS PRE OWNED WITHOUT WARRANTY. THIS WAS AROUND OCTOBER 2016. NOT EVEN A YEAR INTO MY FIRST CAR AND IT STARTED SHOWING TRANSMISSION MALFUNCTION AND HAS DIED ON ME MORE THAN FIVE TIMES. SOMETIMES ON THE FREEWAY WITH PEOPLE GOING OVER 60 MPH PUTTING ME AT RISK AND FAMILY MEMBERS. IT'S BEEN STATIONARY FOR ALMOST A YEAR LATER AND THE DEALERSHIP CANNOT HELP ME WITH THIS PROBLEM. I WENT BACK TO THE DEALERSHIP AND THEY PRINTED A LIST OF FAULTS FROM THE PREVIOUS OWNER AND I WAS NOT AWARE OF THIS THE DAY I SIGNED FOR THE VEHICLE OTHERWISE I WOULDN'T HAVE GOTTEN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114114July 27, 2018
STRUCTURE:BODY
FORD REPLACED THE DOOR LATCHES UNDER RECALL 9 MONTHS AGO AND THE DRIVER DOOR LATCH HAS BROKEN, AGAIN. FORD STATES THAT WARRANTY FOR RECALL PARTS IS 12 MONTHS/12,000 MILES. I HAVE DRIVEN 14,000 SINCE THE REPAIR. THIS IS STILL AN ACTIVE RECALL AND YET THE DEALER IS CHARGING APPROXIMATELY $300.00 FOR THE REPAIR. THIS IS SO WRONG, IT'S STILL A SAFETY ISSUE AS NOW MY DRIVER DOOR WON'T STAY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114157July 27, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FLUCTUATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL DELIVERY MODULE MALFUNCTIONED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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