Ford Focus Complaints

22,326 consumer complaints on file.

#11118827August 9, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE AND MAKING A TURN, THE CLUTCH BECAME STUCK. THE CLUTCH UNLOCKED ONCE THE VEHICLE WENT INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 840-5771) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118867August 9, 2018
SUSPENSION
SKIDS TO SIDE AND SPINS ON WET ROAD EVEN IF THE TIRES ARE GOOD EVEN AT 30MPH. TOO MUCH SIDE WAYS SHIFT ON LITTLE BUMPY ROADS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11118500August 8, 2018
POWER TRAIN
MY CAR HAS A SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH. I'M AWARE THAT FORD HAS EXTENDED THE WARRANTY ON ON THIS MODEL FOCUS DUE TO A DYSFUNCTION WITHIN THE DESIGN OF THE DUAL CLUTCH SYSTEM, HOWEVER MY VIN NUMBER HAS NOT RECEIVED THIS EXTENDED WARRANTY FOR SOME REASO AND I WOULD HAVE TO PAY TO GET IT REPAIRED. . THE CAR IS NOT SAFE DUE TO A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118548August 8, 2018
ENGINE, UNKNOWN OR OTHER
WHEN I DRIVE MY VEHICLE, I BELIEVE THE TRANSMISSION IS HAVING PROBLEMS WITH SHIFTING GEARS. IT SHAKES REALLY BAD WHEN I'M GETTING UP TO 20 MPH THEN IT SOME WHAT STOPS. THE CAR WILL IDEAL REAL LOUD OR THE RPMS WILL GO UP HIGH FOR NO REASON WHEN I'M AT A STOP. SOMETIMES THE RPMS WILL GO UP HIGH WHEN I'M ON CRUSE CONTROL AS IF I'M PRESSING THE GAS DOWN (FAST AND ALL THE WAY TO THE GROUND) BUT I AM NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118609August 8, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118234August 7, 2018
POWER TRAIN
THIS CAR HAS A FAULTY POWERSHIFT TRANSMISSION. IT HAS BEEN "FIXED" UNDER THE RECALL 4 TIMES AND NOW NEEDS TO HAVE THE CLUTCH ASSEMBLY REPAIRED OR REPLACED. FORD HAS 2 DIFFERENT EXTENDED WARRANTY CATEGORIES FOR THIS PROBLEM. ONE THAT COVERS THE ENTIRE TRANSMISSION AND ONE THAT COVERS JUST THE TRANSMISSION CONTROL MODULE. THEY ARBITRARILY ONLY COVERED OUR CAR FOR THE TRANSMISSION CONTROL MODULE, DESPITE HAVING WORK DONE ON THE ENTIRE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118273August 7, 2018
VISIBILITY/WIPER
THE WINDSHIELD WIPERS AND A/C FAN WOULD NOT GO ON WHEN I GOT INTO THE VEHICLE. THE VEHICLE WAS HOT INSIDE FROM BEING PARKED IN MY DRIVEWAY UNDER THE HOT SUN. I COULD START THE VEHICLE AND THE A/C BUT THE WIPERS AND FAN WOULD NOT TURN ON. ONCE ON THE ROAD, THE WIPERS STILL WOULD NOT WORK NOR THE A/C FAN. I PARKED IN THE NEARBY LIBRARY LOT AND WAITED FOR THE RAIN TO STOP AND AMBIENT TEMPERATURE TO GO DOWN. THEN THE WIPERS STARTED TO WORK. I CALLED THE FORD DEALERSHIP & GOT AN APPT FOR 8-7-18 TO FIX THE PROBLEM BUT NOW THE REPAIR DEPT WANTS ME TO REPLICATE THE DEFICIENCY. I HOLD THE DEALERSHIP RESPONSIBLE FOR ANY INJURY OR DAMAGE THAT HAPPENS IF THEY REFUSE TO FIX THE PROBLEM SINCE I BROUGHT THE VEHICLE IN FOR REPAIR ON TIME..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118329August 7, 2018
POWER TRAIN
TRANSMISSION CONTINUES TO SLIP. CAR FLUTTERS AND JERKS AT EVERY START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118341August 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING IN THE PARKING LOT, THE CAR (2014 FORD FOCUS 5DR HB) SUDDENLY LOSS POWER. UNFORTUNATELY, THE RECALL ONLY APPLY TO THE ELECTRIC MODEL. MAKES/MODELS/MODEL YEARS: FORD/FOCUS ELECTRIC/2012-2014 MFR'S REPORT DATE: OCTOBER 28, 2013 NHTSA CAMPAIGN NUMBER: 13V-523 COMPONENTS: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) POTENTIAL NUMBER OF UNITS AFFECTED: 2,456
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118357August 7, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL IT STARTED SLOWING DOWN AND STOPPED OPERATING. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED PUNDMANN FORD (2727 W CLAY ST, ST CHARLES, MO 63301, (636) 946-6611) AND THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118387August 7, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION CLUTCH FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION GEARS SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. COURTESY FORD LINCOLN (1313 NORTHEAST 122ND AVE, PORTLAND, OREGON 97230, (971) 533-8712) DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115875August 6, 2018
ELECTRICAL SYSTEM
RADIO, HAS DEVELOPED CRACKING, POPPING, FEEDBACK, BOTH WHEN THE CAR IS ON AND WHEN IT'S NOT. HOT OPERATION. UNSERVICABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118189August 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
CAR PERIODICUALY LOOSES ALL POWER TO DASH BATERRY EVERYTHING COMPLETLY I'VE REPLACE BATTERY ALTINATOR CLUSTER LIGHT IT SEEMS IF I USE MY LIGHT IT HAPPENS MORE OR ANYTIME I STOP OR SLOW DOW IT STALLS AND WILL NOT START WITHOUT A JUMP THEN IT WILL BE GREAT AGAIN SOMETIMES FOR A DAY SOMETES A WEEK IT S VERY IRRADICUL AND THROTLE GETS STUCK REVING UP HIGH THEN OTHER TESTS IDLES WAY TOO LOW AND DOES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115839August 5, 2018
STRUCTURE:BODY
DOOR WILL NOT CLOSE AND LATCH. THEREFORE IT WILL FLY OPEN WHEN DRIVING IF IT IS NOT TIED TO SOMETHING ELSE IN THE CAR. THIS HAPPENED SPONTANEOUSLY WITH AN ACCIDENT, BUT DURING REGULAR USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115691August 4, 2018
FUEL/PROPULSION SYSTEM
VEHICLE WOULD STALL OUT WHEN COMING TO A STOP AT RED LIGHTS, STOP SIGNS OR HESITATE WHEN STARTING TO GO. THE VEHICLE WOULD ALSO LOSE POWER DURING NORMAL OPERATION AND IF IT STALLED OUT IT WOULD TAKE A FEW MINUTES OR LONGER TO START, CAUSING TRAFFIC ISSUES. FUEL GAUGE WOULD READ 3/4 OF A TANK AND BE EMPTY. TOOK TO DEALERSHIP SEVERAL TIMES AND HAD COMPUTER RESET TO FIX ISSUE BUT DID NOT FIX IT. THEN ANOTHER DEALERSHIP ADVISED THEY HAD ANOTHER FOCUS WITH THE SAME ISSUE AND HAD TO REPLACE FUEL TANK, PURGE VALVE AND FUEL PUMP BECAUSE THE FUEL TANK HAD COLLAPSED INWARD. THEY CHECKED THE FUEL TANK ON MY FOCUS AND IT HAD ALSO COLLAPSED INWARD. HAD FUEL TANK, PURGE VALVE AND FUEL PUMP REPLACED AND NOW IT RUNS LIKE IT SHOULD AND GAUGES WORK. WAS ADVISED THAT THIS ISSUE CAUSES THE VEHICLE TO INTO LIMP MODE WHICH CAUSES CAR TO STALL. THIS REPAIR COST ME $1586.02! THIS IS A VERY SERIOUS ISSUE AND A HAZARD TO THE OCCUPANTS. THIS ISSUE HAS BEEN GOING ON FOR ABOUT THE LAST 4 YEARS AND IT TOOK THIS LONG TO DISCOVER WHAT WAS CAUSING IT. I'VE HAD THE VEHICLE FOR 5 YEARS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115745August 4, 2018
STEERING
WHILE DRIVING, STEERING WHEEL ASSIST MALFUNCTION LIGHT CAME ON AND MADE IT DIFFICULT TO CONTROL THE STEERING. LOOK ONLINE AND THERE ARE RECALLS TO OTHER FORD MODELS, BUT NOT FOR THE FOCUS ALTHOUGH THERE ARE NUMEROUS COMPLAINTS ABOUT THIS HAPPENING AND A SERIOUS CAR CRASH COULD HAPPEN BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115587August 3, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM THE IDLE POSITION, THE VEHICLE HESITATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE., STERLING HEIGHTS, MI 48313, 586-434-0943) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED, AND THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115367August 2, 2018
STEERING
THE ELECTRONIC POWER STEERING WENT OUT WHILE DRIVING. ABOUT 45000 MILES ON THE CAR AND IT WAS OUT OF WARRENTY. NOW WHEN YOU TRY TO DRIVE IT JERKS AROUND. IT COULD EASILY TOSS YOU INTO ONCOMING TRAFFIC OR OFF THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115469August 2, 2018
FUEL/PROPULSION SYSTEM
2012 FORD FOCUS, SEL. THE CAR WOULD FLUTTER AND DIE OUT, NO POWER, AT THE TRAFFIC LIGHT AND OR DURING DRIVING ON THE ROAD OR INTERSTATE. AFTER A FEW MINUTES I WOULD TRY TO RE-START, AT TIMES IT WOULD RE-START AFTER WAITING ABOUT FIVE MINUTES OR SO. TOOK IT TO THE DEALER WHICH TOLD ME THAT THERE WAS A INFO OUT ON THAT AND THAT THE FORD COMPANY WILL NOT PAY FOR THE REPAIR IN THE TUNE OF $2200.00 AT THIS TIME. IT SEEMS THAT THERE'S NOT ENOUGH CARS OUT THERE WITH THE SAME PROBLEM. TO THIS DATE I KNOW OF 106 VEHICLES WITH THE PROBLEM. IT'S SAD THAT SOMEONE HAS TO DIE FROM THIS PROBLEM BEFORE SOMETHING GETS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115481August 2, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
ON THURSDAY AUGUST 2, 2018 AROUND 8:30. THE WIRES IN THE DASH BOARD CAUGHT ON FIRE. THE CARD BEGAN TO FILL WITH SMOKE. I COULD SMELL THE BURNING AND I WASN'T SURE OF WHAT WAS HAPPENING. I COULD HEAR A SPARK SOUND AND I COULD TELL THAT THE WIRES WHERE BURNING. THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE ENTIRE CAR MIGHT HAVE CAUGHT ON FIRE , IF MY BOYFRIEND DIDN'T COME AND CONTAIN THE FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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