Ford Focus Complaints

22,326 consumer complaints on file.

#11120527August 16, 2018
POWER TRAIN
THIS MAY BE A DUPLICATE REPORT. I TRIED ON A DIFFERENT SERVER, BUT THE SAVED PAGE WAS BLANK. I PURCHASED THE CAR USED FROM A RENTAL CAR AGENCY. IT HAD ABOUT 25, 000 OR 30,000 MILES. WITH A SHORT TIME THE CAR STARTED 'BUCKING' WHEN SHIFTING THROUGH THE LOWER GEARS. THE CLUTCH WAS REPLACED. LESS THAN ONE YEAR THE CAR STARTED 'BUCKING' AGAIN. THE CLUTCH WAS REPLACED AGAIN. BOTH TIMES AT A FORD DEALERSHIP. IN THE LAST MONTH THE 'BUCKING' HAS STARTED AGAIN. I WAS TOLD THAT THIS IS NOT COVERED UNDER WARRANTY, EVEN THOUGH IT IS THE SAME 'SYMPTOM' AND THE SAME PART. I WAS TOLD BY THE MANAGER THAT MY CAR IS NOT THE ONLY CAR THAT HAS HAD THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120548August 16, 2018
UNKNOWN OR OTHER
TOUGTH DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120078August 15, 2018
ELECTRICAL SYSTEM
THE IGNITION SWITCH DOESN'T WORK. YOU CAN TURN THE KEY ON, BUT IT WILL NOT MAKE THE CONNECTION TO TURN THE ENGINE OVER. WE HAVE PUSHED THE KEY IN AND TURNED IT ON, BUT STILL NOTHING. WHEN THE KEY IS IN THE ON POSITION EVERYTHING WORKS (RADIO, LIGHTS, AIR, WINDOWS, ETC.) EVERYTHING BUT THE ENGINE! WHEN SEARCHING THIS ON THE INTERNET, I HAVE NOTICED THAT A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120125August 15, 2018
POWER TRAIN, UNKNOWN OR OTHER
2014 FORD FOCUS HAS SHUT DOWN WHILE DRIVING TWO TIMES. ONCE IN THE MIDDLE OF A BUSY ROAD I WAS ABLE TO COAST THE CAR INTO A PARKING LOT. THE SECOND TIME IN MY NEIGHBORHOOD, BOTH TIMES TRANMISSUON FAULT SERVICE NOW FLASHED, THE CAR SHUDDERED UNTIL IT WAS AT A COMPLETE STOP. I'VE HAD THE CLUTCH REPLACED/FIXED 2 TIMES NEITHER COVERED UNDER FULLY AND I WAS RESPONSIBLE TO PAY MY WARRANTY DEDUCTIBLE. I HAVE HAD THE TRANDMISSION CONTROL MODULE FIXED ONCE AND NOW IN THE SHOP AGAIN, BUT WAS TOLD THEY DON'T KNOW WHAT THE ISSUE IS, HAVEN'T SEEN THE CODES THAT POPULATED BEFORE. EACH TIME I DRIVE THAT CAR I LITERALLY RISK MY LIFE, TO HAVE A CAR JUST DROP RPM TO 0, SHUDDER AND JERK UNTIL I CAN FIND SOMEWHERE TO PARK IT. I DRIVE 40 MILES ONE WAY TO WORK TAKING UP TO 5 DIFFERENT FREEWAYS. AT WHAT POINT DOES MY SAFETY AND THOSE DRIVING AROUND ME BECOME AN ISSUE? WHEN I STALL OUT MID HIGHWAY? WHEN THE CAR JERKS TO A STOP AND SOMEONE SLAMS INTO ME? EACH TIME THE CAR HAS BEEN TAKEN IN, I AM TOLD THE PROBLEM IS FIXED, YET I FIND MYSELF BACK AGAIN WITHIN MONTHS FOR THE SAME ISSUE. LOSING POWER ON A CAR WHILE BEING IN FULL MOTION GOING UP TO 45 MPH, IS NOT SAFE FOR ANYONE. HAVING TO DRIVE A CAR THAT CONSISTENTLY SHAKES AND JERKS WHILE IN MOTION, IS NOT SAFE. HOW MANY MORE TIMES DOES THIS NEED TO OCCUR BEFORE SOMEONE REALIZES THIS MODEL IS NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120221August 15, 2018
FUEL/PROPULSION SYSTEM
I HAVE READ PLENTY REVIEWS AND EVEN CHECKED MY CREDIT REPORT WHERE FORD CARS OF THE 2014 HAS RECALLS ON THE FUEL PUMP OR FUEL SYSTEM. WHEN I FIRST BROUGHT THE CAR WE HAD TO GET THE CLUTCH REPLACE AND IT STILL HAD GAGING ISSUES. THE CAR CUTS OFF IN TRAFFIC AND I DO NOT HAVE AN EXTENDED WARRANTY DUE TO THE FACT THAT KT WOULD NEVER COVER PRE-EXISTING CONDITIONS. WE EVEN CALLED A FORD AND THEY WOULD NOT HELP US. THIS FUEL SYSTEM NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119906August 14, 2018
ENGINE, STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2008 FORD FOCUS. WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE COULD NOT BE LOCATED. IN THE PROCESS, THE MECHANIC DISCOVERED THAT THE SUBFRAME WAS SEVERELY CORRODED AND DEEMED THE VEHICLE UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE CONTACT WITH CASE NUMBER: 15332352. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SPOKE WITH AN UNKNOWN DEALER WHO STATED THAT THEY COULD NOT ASSIST WITH REPAIRING THE SUBFRAME. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119992August 14, 2018
POWER TRAIN
THE CAR "BUCKS" WHEN SHIFTING THROUGH THE GEARS. THIS IS AN AUTOMATIC. I HAVE HAD THE CAR FOR THREE YEARS. IT WAS PURCHASED AS A USED RENTAL CAR WITH 30,000 MILES, IF I REMEMBER CORRECTLY. WITHIN THREE MONTHS I HAD A CLUTCH REPLACED. LESS THAN A YEAR LATER, THE CLUTCH WAS REPLACED AGAIN. NOW, LESS THAN TEN MONTHS LATER, THE CLUTCH HAS GONE BAD AGAIN. (THAN 25,000 MILES). I WAS TOLD THAT THIS WILL NOT BE COVERED. I WAS TOLD THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS EXPERIENCE WITH CLUTCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119547August 13, 2018
ELECTRICAL SYSTEM
WITHIN THE LAST 12 MONTHS OR SO, THE STEREO WILL EMIT A LOUD POP (WHICH IS QUITE ALARMING WHILST DRIVING) AND THEN GO OUT. IT IS NOW FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS ELECTRICAL CURRENT RUNNING THROUGHOUT THE CAR AND SPEAKERS. THIS LAST SATURDAY, WHILE AT WORK, A CUSTOMER CAME IN AND ASKED WHO OWNED THE BLUE FORD FOCUS BECAUSE IT'S MAKING A WEIRD NOISE. I GO OUTSIDE (KEYS IN MY POCKET) AND SURE ENOUGH, IT SOUNDS LIKE ELECTRICITY RUNNING THROUGH THE SPEAKERS!! THE FOLLOWING DAY, IT DID THIS AGAIN (KEYS STILL IN MY POCKET). I PERFORMED A GOOGLE SEARCH FOR THIS ISSUE AND CAME UPON MULTIPLE SITES (SOME DATING AS FAR BACK AS 2015) DESCRIBING THIS ISSUE AND THE FACT THAT FORD IS UNWILLING TO ADDRESS THIS ISSUE. I CONTACTED FORD MOTOR COMPANY THIS MORNING AND WAS TOLD THAT I WOULD NEED TO TAKE IT TO MY NEAREST FORD TECHNICAL SERVICE TO HAVE A DIAGNOSTIC PERFORMED SO THEY COULD NOTE WHAT THE ISSUE MAY BE, ON MY DIME! TO WHICH I QUESTIONED THE VALIDITY OF THIS STATEMENT AS THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS VERY ISSUE AND FIND IT RATHER ODD THAT FORD HAS NO KNOWLEDGE WHAT SO EVER REGARDING THIS ISSUE. MY MAIN CONCERN IS, WHAT POSSIBLE DAMAGE COULD IT BE DOING TO THE CARS ELECTRONICS AS WELL AS THE ALARMING POP WHILST DRIVING. ONE OF THE MAIN SAFETY FEATURES OF THIS VEHICLE WAS THE ABILITY OF HANDS FREE CALLING, BUT THAT FEATURE IS COMPLETELY RENDERED USELESS WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119602August 13, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
I WAS MAKING A RIGHT HAND TURN ON A CITY STREET AT APPROXIMATELY 20 MILES PER HOUR WHEN THE STEERING GOT VERY HEAVY, THE ABS AND TRACTION CONTROL LIGHTS ILLUMINATED, A MESSAGE ON THE DASH STARTED THAT HILL START ASSIST WAS DEACTIVATED AND THE SPEEDOMETER STOPPED WORKING. WHEN I PULLED OVER, THE CAR WOULD NOT SHUT OFF WHEN I PUSHED THE START/STOP BUTTON. THE CAR IS CURRENTLY AT THE DEALERSHIP UNDERGOING DIAGNOSTIC TESTING. I THINK IT MAY BE AN ABS SENSOR THAT CAME LOOSE BEHIND A WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119605August 13, 2018
VISIBILITY/WIPER
THE DRIVER'S SIDE WIPER IS FREEZING AND DOES NOT OPERATE PROPERLY NO MATTER WHAT OPERATION IT IS IN: LOW, MEDIUM OR HIGH. I HAVE HAD THE WIPER BLADES, WIPER ARM, AND WIPER MOTOR REPLACED AND NONE OF IT HAS FIXED THE PROBLEM. IT HAS LEFT ME IN SEVERAL DANGEROUS SITUATIONS. I HAVE ALMOST WRECKED NUMEROUS TIMES. THIS HAS BEEN GOING ON FOR THREE MONTHS. NOBODY SEEMS TO BE ABLE TO FIX THE PROBLEM, INCLUDING THE FORD DEALERSHIP SERVICE DEPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119720August 13, 2018
UNKNOWN OR OTHER
THE VEHICLE- WHETHER STATIONARY, IN MOTION, OR DRIVING- EMITS RANDOM LOUD CRACKS AND POPS FROM THE SPEAKERS. EVEN IF MY RADIO IS TURNED OFF- THE RANDOMNESS OF IT IS SO SCARY THAT IT IS A DRIVING HAZARD. I REACHED OUT TO FORD AND THEY WILL NOT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119412August 12, 2018
AIR BAGS, ELECTRICAL SYSTEM
OCTOBER 15 2015 I BOUGHT A FORD FOCUS 2015 S 4DR FROM THE DEALERSHIP. RIGHT AWAY HAD ISSUES WITH IT STALLING AND SHORTING OUT THE COMPUTER AND KEEPING A CHARGE. HOWEVER ON JANUARY 4TH 2018, I WAS SIDESWIPED GOING 45 MPH AND COLLIDED INTO A TREE AND A FEW OTHER VEHICHLES ALSO. I SUSTAINED SERIOUS INJURIES DUE TO NONE OF MY AIRBAGS DEPLOYING. THE CAR WAS DEEMED A TOTAL LOSS AND I STILL AM PAYING ON THIS VEHICLE. IVE NOTICED MANY SIMILAR MODELS HAVING SIMILAR CONCERNS, HOWEVER MY SPECIFIC VIN STATES ITS NOT INVOLVED IN ANY RECALLS.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11119480August 12, 2018
ENGINE, UNKNOWN OR OTHER
HAVE A 2014 FORD FOCUS HAS MANY RECALL NOW TRANSMISSION WENT OUT AND IT'S IN SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119358August 11, 2018
STEERING
STEERING ASSIST FAILURE. LOST POWER STEERING WHILE BACKING OUT OF GARAGE. STOPPED THEN TURNED VEHICLE OFF THEN ON AGAIN AND THE FAULT WENT AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119396August 11, 2018
STEERING
LOSS OF POWER STEERING, WHEEL HARD TO TURN AND I HAVE TO USE MUSCLE POWER TO STEER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119269August 10, 2018
STEERING
SUDDEN LOSS OF POWER STEERING. ELECTRONIC POWER STEERING FAILURE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119271August 10, 2018
STEERING
DRIVING INTO A RECREATIONAL SITE, LOOKING FOR PARKING WITH CAR IN MOTION, POWER STEERING WENT OUT AND I COULD NOT STEER THE CAR. I PULLED OVER TO SIDE OF ROAD BUT TRYING TO TURN THE STEERING WHEEL WAS LIKE MOVING A TON OF BRICKS. TURNED CAR ENGINE OFF AND BACK ON BUT STEERING WAS OUT. STEERING GEAR HAD TO BE REPLACED BY DEALER. FORD HAS A HISTORY OF RECALLS WITH THIS SAME PROBLEM. MY VEHICLE MAKE AND MODEL WAS NOT AMONG THOSE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118704August 9, 2018
POWER TRAIN
I HAVE A 2013 FORD FOCUS SE HATCHBACK AND AS I WAS GETTING GAS YESTERDAY ( 8/8/2018) AFTER I COMPLETED PUTTING GAS IN MY CAR AND GO TO START THE CAR UP IT STARTED BEEPING AND THEN I GOT A MESSAGE THAT SAID TRANSMISSION FAULT SERVICE NOW. SO I TOOK IT TO MY HOUSE AND NOTICED AS I WAS DRIVING THE CAR THAT IT DIDN'T WANT TO SHIFT AS IT NORMALLY WOULD AND IT WAS MAKING A HORRIBLE GRINDING AND HUMMING SOUND COMING FROM THE FRONT LEFT SIDE OF THE CAR AS WELL AS FROM UNDERNEATH THE DRIVER SEAT AREA. UNTIL YESTERDAY THE CAR HAS NEVER MADE THAT SOUND BEFORE AND I HAVE OWNED THIS CAR FOR 1 YEAR AND THIS IS THE FIRST PROBLEM THAT I HAVE HAD OTHER THAN NORMAL WARE AND TEAR. I ALSO GOT TO LOOKING AND IT SEEMS THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR MODEL OF CAR. FROM MY UNDERSTANDING IT IS A ISSUE WITH THE POWERSHIFT THAT FORD HAS BEEN USING AND IT CAN CAUSE PEOPLE TO GO THRU ABOUT 3 TO 4 TRANSMISSIONS PER EVERY 3 TO 5 YEARS. I DO BELIEVE THAT THIS COULD BE A VERY DANGEROUS AND VERY HARMFUL MALFUNCTIONING THAT NEEDS TO BE LOOKED INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118729August 9, 2018
STEERING
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118732August 9, 2018
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, THE DRIVER'S SIDE DOOR WOULD LOCK AND UNLOCK WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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