Ford Focus Complaints

22,326 consumer complaints on file.

#11160895December 12, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS STARTED, THE GEAR SHIFTER WOULD NOT ENGAGE INTO REVERSE OR DRIVE. WHILE DRIVING AT DIFFERENT SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235) WHERE IT WAS DIAGNOSED THAT THERE WAS A TRANSMISSION AND ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,078.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160959December 12, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT LOST CONTROL OF THE VEHICLE DURING THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401, (845) 251-4077) WHERE A NEW CLUTCH WAS INSTALLED. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *TT CONSUMER STATED DESCRIPTION IS WRONG, SHE NEVER LOST CONTROL. CONSUMER CANNOT CONTROL HEAT AND PASSENGER SIDE AXLE IS RUSTED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161028December 12, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161055December 12, 2018
STEERING
7 YEARS AGO I PURCHASED A BRAND NEW 2012 FORD FOCUS FROM A LOCAL DEALERSHIP. THE CAR CURRENTLY HAS 36,600 MILES ONLY, BUT SO FAR HAD 3 RECALLS(!). 1 FOR TRANSMISSION ISSUES (GOT IT TO THE DEALERSHIP, THEY SAID THEY FIXED IT BUT TO THIS DATE IT IS STILL STALLING WHEN ACCELERATING), 1 FOR DEFECT DOOR LATCHES, AND 1 FOR THE FUEL PUMP. ON TOP OF THESE 2 DAYS AGO WHILE TRYING TO BACK OUT FROM A PARKING LOT THE STEERING WHEEL WENT DEAD AND A WARNING CAME UP ON THE DASHBOARD SCREEN SAYING THE POWER STEERING IS OUT. TOWED IT AND TOOK IT TO THE NEAREST FORD DEALERSHIP AND AFTER TWO DAYS I GOT THE NEW THAT RACK AND PINION NEED REPLACEMENT AND IT WILL COST $2,100 PARTS AND LABOR. CALLED FORD MOTORS COMPANY AND THEY SAID IT'S NOTHING THEY CAN DO SINCE THE CAR IS OUT OF WARRANTY. HOW CAN PARTS LIKE THESE CAN FAIL AFTER ONLY 36,000 MILES??? AND WHY FORD MOTOR COMPANY DOESN'T TAKE RESPONSIBILITY FOR DEFECT CARS LIKE THESE PLACED ON THE MARKET TO BE SOLD AS "NEW"?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160777December 11, 2018
STEERING
STARTING MY CAR WHILE PARKED, POWER STEERING MALFUNCTION INDICATED ON DASH, I WOULD SHUT THE CAR OFF AND START IT AGAIN AND IT WOULD CLEAR, HOWEVER AFTER MULTIPLE TIMES OF THIS OCCURRING IT IS CONSTANT. I AM UNABLE TO DRIVE MY CAR AND WILL HAVE TO PAY CLOSE TO $2000 FOR THE REPAIR. MY CAR HAS 55000 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160785December 11, 2018
ELECTRICAL SYSTEM
CAR WAS NOT IDLING CORRECTLY WOULD HESITATE OR RUNNING EFFICIENTLY. FIST DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW PCM. AFTER $1300 AND A NEW PCM, 6 MONTHS GO BY, SAME PROBLEM CAME UP. 2ND DEALER DIAGNOSED A P2626 TO BE A CHAFFED WIRE IN A WIRE HARNESS. $700 REPAIR TO REPLACE TWO WIRES. THERE IS A SIMILAR RECALL FOR FORD FOCUS ST 14S17 THAT DEALS WITH A CHAFFED WIRE IN WIRE HARNESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160803December 11, 2018
FUEL/PROPULSION SYSTEM
MY AUTO IS ON A RE-CALL FOR GAS TANK ISSUES THEY TOLD ME PARTS FOR AUTO WOULD BE 15 DAYS MEANWHILE MY AUTO HAS BEEN STALLING NOT STARTING GAS SMELL COMING FROM THE REAR OF AUTO FORD SAYS ITS NOT THERE PROBLEM TO RENT A AUTO FOR USE THEY SAID FILL THE CAR WITH GAS I DID THAT IT IS WORST THEN BEFORE THE DATE IS JUST ONE OF MANY DATES SINCE RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157329December 10, 2018
UNKNOWN OR OTHER
BACK SEAT DRIVER DOOR LATCH STOPPED WORKING WITHOUT CAUSE. OPENED WHILE DRIVING AND WILL NO LONGER STAY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157336December 10, 2018
AIR BAGS
I WAS GOING 60 MPH ON A FREEWAY IN THE FAR RIGHT LANE WHEN MY CAR STARTED TO HYDROPLANE ACROSS 5 LANES OF TRAFFIC AND I HIT THE CENTER CONCRETE BARRIER HEAD ON AND THEN THE FORCE OF THE IMPACT CAUSED MY CAR TO SPIN AROUND AND THEN THE REAR OF THE CAR HIT THE BARRIER HEAD ON. NOT A SINGLE AIRBAG DEPLOYED. NOT EVEN THE ONE IN THE STEERING WHEEL. I THINK THERE'S SOMETHING FAULTY WITH THEM BUT NO ONE WILL TAKE A LOOK AT IT FOR ME.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11160519December 10, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160529December 10, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY MY VEHICLE 2014 FORD FOCUS SE BEGAN TO SPUTTER. CONTINUES TO DO SO UNTIL I GOT IN THE STREET ON MY HOME AND BEGAN GOING UNDER 10 MPH. ONCE I ENTERED MY HOME TO PUT SOME ITEMS DOWN BEFORE RETURNING BACK OUT, I ATTEMPTED TO START MY CAR. I NOTICED UPON ENTRY OF MY VEHICLE THAT MY RADIO WAS ON WITHOUT MY KEYS BEING IN THE IGNITION, ALSO MY DRIVER DOOR WAS STILL OPEN. I ATTEMPTED TO START MY VEHICLE BUT NOTHING HAPPENED, IT DIDN'T TICK NOR TURN. WHAT DID HAPPEN THOUGH WAS MY ENTIRE COMPUTER SYSTEM BEGAN TO CUT ON AS IF THE VEHICLE HAD STARTED AND TURNED. RADIO ON, DASHBOARD LIGHTS PRESENT AND THEN CUT OFF, ALERT FOR MY LOW TIRE, TRIP TIMER BEGAN RUNNING. THEN AN ERROR CODE REGARDING SOMETHING IN THE LINES OF FUEL. WASN'T QUICK ENOUGH TO TAKE A PICTURE OF THE ERROR MESSAGE. WHEN I REMOVED MY KEY AND CALLED MY SISTER TO INFORM HER THAT I MAY NEED A RIDE FOR MYSELF AND MY 6 YEAR OLD DAUGHTER, THE DASHBOARD NEEDLES JUMPED VIGOROUSLY. WHILE SITTING. IN THE VEHICLE AGAIN, THE COMPUTER SYSTEM OPENED UP AND MY TRIP TIMER BEGAN RUNNING AND THE RADIO. AGAIN WITHOUT THE KEYS IN THE IGNITION, THEY WERE IN MY LAP. THE ENTIRE NIGHT WHILE MY VEHICLE WAS STATIONARY PERIODICALLY MY CAR WOULD CUT IN AND OFF, AND ENGAGE WITHOUT THE KEYS IN THE IGNITION NOR PRESENT NEAR HE CAR. CONSEQUENTLY, THE CONSTANT RUNNING OF THE VEHICLE BY IT SELF RAN THE BATTERY DEAD AS WELL. ATTEMPTED TO CONTACT THE FORD DEALERSHIP, WHERE I PURCHASED THE VEHICLE, AND CHECK SERVICE AND THE TECHNICIAN WAS VERY RUDE AND CONTINUOUSLY INTERRUPTED ME. WHEN QUESTIONING REGARDING AND OPEN RECALL, 18S32, AND MENTIONING THAT NOT ONLY DID I CALL THE NTHSA NUMBER BUT I ALSO READ THE RECALL REGARDING MY VEHICLE SERVICEMAN BECAME EVEN MORE RUDE AND EVEN DISCONNECTED THE CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157094December 9, 2018
UNKNOWN OR OTHER
2003 FORD FOCUS AUTOMATIC LOCK MALFUNCTIONED DOUBLELOCKING THE DOOR CREATING A DEADLOCK EFFECT RESULTING IN NOT BEING ABLE TO OPEN THE DOOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157204December 9, 2018
FUEL/PROPULSION SYSTEM
I HAVE THIS ERROR CODE FROM A OBD-2 CODE READER FROM AUTOZONE. DEALERSHIP DIDN'T GIVE ME ANY FEESBACK ON THE CHECK ENGINE ISSUE WHEN I HAD IT IN FOR A FUEL TANK ISSUE. ERROR CODE IS 'U0109 LOST COMMUNICATION WITH FUEL PUMP CONTROL MODULE (FPCM)' THE CAR SAT IN THE DRIVEWAY ALL SUMMER LONG WITH A FULL FUEL TANK OF GASOLINE. THE CHECK ENGINE LIGHT FOR THAT ISSUE CAME ON SHORTLY AFTER I STARTED DRIVING THE FORD FOCUS AGAIN. READ MORE AT: HTTPS://WWW.OBD-CODES.COM/U0109 COPYRIGHT OBD-CODES.COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157083December 8, 2018
STEERING
ELECTRIC STEERING RACK MALFUNCTIONS, FAILING TO COME ON, AND DISPLAYS 'STEERING FAULT' ON THE INFORMATION DISPLAY. LATELY IT FAILS TO TURN ON EVERY TIME I START THE VEHICLE, ONLY WORKING AFTER I TURN THE CAR OFF AND ON AGAIN. I HAVE HAD THIS PROBLEM FOR OVER A YEAR, BUT UNTIL RECENTLY IT WAS INFREQUENT. I AM NOW CONCERNED I WILL BE STRANDED OR THAT IT WILL FAIL WHILE DRIVING, POTENTIALLY CAUSING SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11157026December 8, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR IS MISSING/STUTTERING, THE FUEL GAUGE DOESN'T SHOW THE ACCURATE MILES TO EMPTY, AND MY CAR SHUTS OFF WHILE I'M DRIVING BOTH LOCALLY AND ON THE HIGHWAY. I'VE ALMOST BEEN IN TWO WRECKS BECAUSE THE CAR KEEPS SHUTTING OFF. WHEN I PUT GAS IN THE VEHICLE THE CAR WON'T IMMEDIATELY CRANK. I HAVE TO TRY TO CRANK IT ABOUT 3 TIMES BEFORE IT STARTS. MY CAR DOES A LOT OF THE SAME THINGS THAT ARE LISTED IN RECALL # 18V735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156740December 7, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT ALSO STATED THAT THE RPMS REVVED UP TO OVER 3,000 RPMS. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN AT A LOW SPEED EVEN WITH THE INCREASED RPMS. THE VEHICLE WAS TAKEN TO STEVENS FORD (LOCATED AT 717 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 783-5900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AND THE TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156748December 7, 2018
SEATS
THE UPPER HALF WHEN I ADJUST IT SOMETIMES DOESN'T CLICK IN ALL THE WAY AND AS I'M DRIVING ONE SIDE WILL GIVE OUT AND CLICK INTO ONE BEHIND THE ONE I SET IT AS AND IT'S ONLY ONE SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156805December 7, 2018
POWER TRAIN
I BOUGHT THIS CAR NEW IN DECEMBER 2014. SINCE I HAD NO EXPERIENCE WITH THIS DUAL CLUTCH TRANSMISSION, I DID NOT RECOGNIZE THE CLUTCH WAS BAD ON TEST DRIVE. IT SHUTTERED IN FIRST AND SECOND GEAR AND SHIFTED OUT OF FIRST GEAR IN AN UNUSUAL WAY. AFTER ABOUT A YEAR, I ASKED THE DEALER TO CHECK IT OUT. THE CLUTCH WAS BAD AND REPLACED. IT WORKED BEAUTIFULLY. A YEAR LATER, I WAS BACK FOR A SECOND NEW CLUTCH. NOW ABOUT A YEAR LATER, I AM BACK FOR A THIRD CLUTCH. THE CAR ONLY HAS 25,900 MILES ON IT. THE DEALER HAS BEEN GREAT BUT I WON'T BE ABLE TO KEEP THIS UP AFTER MY EXTENDED WARRANTY EXPIRES. THE CAR HAS ALWAYS BEEN UNPREDICTABLE WITH ACCELERATION. NOTE TO EVERYONE, DON'T PULL OUT IN FRONT OF SOMEONE WITH ONE OF THESE CARS. YOU MAY OR MAY NOT GET A PROPER RESPONSE FROM THE TRANSMISSION. AFTER I HAD THE CAR A YEAR, MY WIFE WENT TO TEST DRIVE A NEW MAZDA FOR HERSELF. WE WERE IN MY FOCUS. THE MAZDA DEALER TOLD ME UP FRONT THEY WOULD NOT TAKE A FOCUS ON A TRADE-IN BECAUSE THEY'VE HAD TOO MANY THAT HAD TO BE TAKEN TO THE FORD DEALERSHIP FOR REPAIR AFTER THEY TRADED FOR THEM. SO, THEY MADE A DECISION NOT TO TAKE ANY MORE ON TRADE. THIS IS VERY TELLING. THE GOVERNMENT SHOULD FORCE FORD TO RECALL THIS TRANSMISSION AND REPLACE THEM WITH BETTER ONES. IT IS NOT FAIR TO THE CONSUMER THAT THEY'VE BEEN STUCK WITH DANGEROUS JUNK. I'M A FORD GUY ALL THE WAY, BUT HIS TRANSMISSION IS THE WORST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156810December 7, 2018
STEERING
THE POWER STEERING ASSIST MALFUNCTION LIGHT WENT ON AND POWER STEERING FAILED THREE TIMES ON MY FORD FOCUS 2012. WHEN I RESTARTED THE CAR, THE MALFUNCTION LIGHT WENT AWAY AND POWER STEERING RETURNED. EACH TIME THE VEHICLE WAS IN A STATIONARY POSITION. THE DEALERSHIP SERVICE DEPARTMENT SAID THE RACK AND PINION MODULE NEEDED TO BE REPLACED. THANK GOODNESS MY VEHICLE WAS NOT IN MOTION OR SERIOUS INJURY OR DEATH COULD HAVE OCCURRED. THE VEHICLE HAS LESS THAN 35,000 MILES ON IT AND THERE IS NO REASON WHY THIS SIGNIFICANT OF A REPAIR IS NECESSARY ON A VEHICLE WITH SO LITTLE MILEAGE ON IT. THIS IS CLEARLY A MANUFACTURER DEFECT PROBLEM AND NOT A WEAR AND TEAR ISSUE. FORD WAS NOT WILLING TO ASSIST IN ANY WAY UNLESS THIS PART IS SUBJECT TO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156912December 7, 2018
POWER TRAIN
VEHICLE SHIFTS INTO GEAR HESITATES/JERKS FREQUENTLY. TYPICALLY HAPPENS AT LOWER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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