Ford Focus Complaints

22,326 consumer complaints on file.

#11162927December 21, 2018
STEERING
STEERING WAS CATCHING WHILE DRIVING AND I HAD TO PUSH HARD TO TURN THE WHEEL PAST CERTAIN POINTS AS IT GOT CAUGHT AT CERTAIN POINTS. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. THAT ISSUE STOPPED BUT THE WHEEL MAKES A GRINDING NOISE WHILE TURNING THE WHEEL AT LOW SPEEDS. I WAS TOLD THAT THE ELECTRICAL RACK AND PINION STEERING NEEDS TO BE REPLACED. THE VEHICLE AS ABOUT 93K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162970December 21, 2018
ELECTRICAL SYSTEM
MY TRUCK POPS OPEN AFTER HAVE BEEN DRIVING SEVERAL MILES USUALLY 7 OR 8..WHILE I AM DRIVING...SOMETIMES IN TOWN, OTHER TIMES WHEN GOING 55 MPH..THIS HAS BEEN HAPPENING FOR PAST 6 MO, ALMOST EVERYTIME I DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162631December 20, 2018
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
AS I WAS DRIVING MY CAR DRIVER SIDE DOOR OPEN THE LATCH DOES NOT WORK ANYMORE AND MY CAR STALLS I CANNOT TELL HOW MUCH GAS I HAVE BECAUSE THE GAUGES DON'T WORK IT PUTS ITS DOORS OPEN I'LL BE ON 75 IT JUST SHUT OFF I NEED TO GO TO RED LIGHTS IS SHIFT SO FAR THEY GO TO STOP SIGN I SHOULD SOLVE THE RADIO ALSO JUST GOES OUT AND I HAVE SO LOUD STARCH SOUND SCREECHING NOISE VERY LOUD AND ANNOYING MY CAR ALSO KRANKS WHEN I WANT TO CREATE BATTERY DIED QUICK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162640December 20, 2018
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE TRUNK UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162455December 19, 2018
ENGINE
OUR WELL MAINTAINED 4 YEAR OLD FUSION WITH 1.6L ECOBOOST, STARTED MAKING NOISE, ENGINE COMPLETELY DIED WHILE DRIVING ON CITY STREET, SMOKE CAME POURING OUT. FORD DETERMINED CRACK IN ENGINE BY CYLINDER HEAD TO BE THE CAUSE. FORD INFORMED US OUR VEHICLE WAS NOT INVOLVED IN A RECALL, AND OVER WARRANTY MILES (80K). WE HAVE RESEARCHED AND LEARNED OF THE 1.6L ECOBOOST ENGINE RECALLS BECAUSE OF RISK OF CRACKED CYLINDER HEAD/ENGINE. OUR LOCAL SM TOLD US FORD WAS LIKELY TO COVER ALL BUT $700 OF THE REPAIR, THEN THE NEXT DAY INFORMED US FORD WOULD ONLY AGREE TO PAY 1400 TOWARD NEW ENGINE, WITH US RESPONSIBLE FOR THE REMAINING COST. FORD REFUSED COVERING OUR RENTAL. WE HAVE BEEN WITHOUT THE VEHICLE FOR NEARLY 3 WEEKS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162492December 19, 2018
POWER TRAIN
TRANSMISSION STUTTERED, JERKED UPON RECEIPT OF OWNERSHIP. NORTHGATE FORD SERVICEMAN, UPON REPORT, ASSURED ME THE CAR WAS UNDER WARRANTY. TRANSMISSION BROKE AFTER THE WARRANTY AND I WAS STUCK WITH ALL THE COST OF REPAIR PLUS RENTAL CAR UNTIL THE FOTRD FOCUS WAS REPAIRED. I WILL ACCEPT NOTHING BUT A TOTAL REIMBURSEMENT OF MY COSTS FOR REPAIR AND CAR RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162519December 19, 2018
POWER TRAIN
THE FOCUS DPS6 TRANSMISSION CONTINUOUSLY SHUDDERS AND STALLS WHEN DRIVING, ESPECIALLY WHEN STARTING OUT AND SHIFTING BETWEEN 1ST AND 2ND GEAR. AFTER ALL OF THE INCIDENCES I HAVE HEARD ABOUT THIS TRANSMISSION, I BELIEVE THERE SHOULD BE AN OFFICIAL RECALL THAT ALLOWS FOR REPAIRS OR REPLACEMENT OF THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162539December 19, 2018
ELECTRICAL SYSTEM:WIRING, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ONE OF THE WIRES IN THE WIRE HARNESS WAS FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY AND THE "ENGINE FAULT SERVICE NOW" AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756, (888) 814-8373) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED THIS WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162550December 19, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART THE VEHICLE. THE DEALER (NORM REEVES FORD LINCOLN, 18900 STUDEBAKER RD, CERRITOS, CA 90703, (562) 991-6696) STATED THAT THE WARRANTY EXPIRED AFTER 36,000 MILES AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE DEALER STATED THAT THE FAILURE WAS NOT DUE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162384December 19, 2018
STEERING
ON THE DAY OF 12/7/18I WILL GO TO WORK. WHEN I GOT OUT OF MY FRIEND'S HOUSEI DROVE OUT A JUNCTION AND FOUND THAT MY STEERING WAS DIFFICULT TO TURN.THEN I STOPPED AT THE ROADSIDE AND RESTARTED THE CAR.WHEN I CONTINUED DRIVING,THE SYSTEM SHOW ME STEERING LOSSSTEERING STOP WORK.I TRIED TO RESTART MANY TIMES, THE SYSTEM STILL DIDN'T ALTER, I WAS SURE THAT MY STEERING WHEEL HAD BROKEN. BEFORE THAT, ON THE DAY OF 02/20/2018, I TRIED TO DROVE OUT MY HOUSE GARAGE. THE STEERING WHEEL BROKE DOWN ONCE, I WAS ALSO ON MY WAY TO WORK. TWO TIMES I WAS UNABLE TO GO TO WORK.I HAD TO WASTE TIME CALL THE TOWING AND CALLED MY COMPANY A LEAVE OF ABSENCE. THIS CAR SERIOUSLY AFFECTED MY WORK AND LIFE. THIS IS A TERRIBLE THINGS, IF I DRIVE SUCH A CAR ON THE HIGH SPEED,I MAY BE DEAD. THANK GOD JUST LET ME STOP IN A SAFE PLACE.THE FIRST REPAIR COST $880, AND THE SECOND REPAIR COST WAS $20504.03 (THE STEERING COST WAS $1758.05).THIS CAR HAS MAJOR HIDDEN DANGERS AND ALSO BROUGHT LOSSES TO MY ECONOMY.I HOPE THAT I CAN SAVE MY LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162414December 19, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE STOPPED ON A HILL, THE VEHICLE ROLLED BACKWARDS AND THEN FORWARD BEFORE STOPPING. THE DEALER (WEBER HARRIS FORD, 433 BALDWIN ST, MEADVILLE, PA 16335, (814) 350-7309) STATED THAT THERE WAS NO FAILURE; HOWEVER, THE FAILURE RECURRED. THE DEALER STATED THAT A DIAGNOSTIC TEST WOULD COST APPROXIMATELY $1,500. THE FAILURE RECURRED AND THE NEW OWNER OF THE DEALER DIAGNOSED THAT THE VEHICLE HAD DUAL CLUTCHES, WHICH WOULD COST $1,300 TO REPAIR. THE VEHICLE WAS REPAIRED A WEEK LATER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO KEEP THE REPAIR RECORDS FOR REIMBURSEMENT. THE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162218December 18, 2018
STEERING
ELECTRIC ASSIST STEERING FAILED AFTER 116,000 DUE TO MANUFACTURERS PLACEMENT OF ELECTRONIC BOX LOCATION 3" (THREE INCHES) AWAY FROM EXHAUST MANIFOLD, THEREBY DESTROYING ELECTRONICS INSIDE SEALED BOX. MAKES STEERING EXTREMELY DIFFICULT. FAILURE IN PARKING LOT AND ALMOST CAUSED ME TO HIT A PARKED CAR WHILE TRYING TO TURN INTO A PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162219December 18, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER (MIKE BURCH FORD, 304 WARE ST, BLACKSHEAR, GA 31516, 912-449-4446) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162231December 18, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CARBON CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) AND WAS INFORMED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162376December 18, 2018
ENGINE, SUSPENSION
TAKATA DRIVING ON CITY STREET AND MY CAR JERKED AND EXCELLER RATED ON ITS OWN CAUSING ME TO PULL OVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161902December 17, 2018
ENGINE, POWER TRAIN
WHEN ACCELERATING FROM A STOP, TRANSMISSION/ENGINE STUTTERS MAKING THE CAR SHUDDER AT LOW SPEEDS. DELAYED AND INCONSISTENT ACCELERATION NOTED DURING SHUDDERING EPISODES. THIS HAPPENS EVERY ACCELERATION UNDER NORMAL DRIVING CONDITIONS. IF ACCELERATOR IS ADVANCED MORE RAPIDLY, SHUDDERING NOT NOTED. CAR ONLY HAS 49,000 MILES ON IT. I HAVE TAKEN THE VEHICLE TO THE FORD DEALER FOR THIS ISSUE. A TRANSMISSION PART WAS ALREADY REPLACED ONCE WHICH SEEMED TO SOLVE THE PROBLEM AT FIRST. THE PROBLEM REAPPEARED APPROXIMATELY 2 MONTHS AFTER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161967December 17, 2018
POWER TRAIN
THIS IS A TRANSMISSION PROBLEM AS I'VE BEEN TOLD BY FORDS MECHANICS. WHEN YOU PUSH THE ACCELERATOR THEIR IS VIBRATION AND HESITATION WHEN SPEEDING UP. SOMETIMES WHEN YOU PUSH THE ACCELERATOR IT'S LUCK THE CAR IS IN NEUTRAL FOR A COUPLE SECONDS. IT HAS BEEN TO FORD FOR THIS PROBLEM A COUPLE OF TIMES. APPARENTLY IT'S THE ONLY FOR CAR WITH AN ELECTRIC SHIFTING TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161981December 17, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (GOSCH FORD ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162064December 17, 2018
POWER TRAIN
MY VEHICLE BUCKS EVERY TIME I ACCELERATE. I WAS TOLD IT IS SUPPOSED TO BE THIS WAY, BUT IT FEELS LIKE IT THE TRANSMISSION IS SLIPPING WHEN I FIRST ACCELERATE AND SOMETIMES AS I GO THROUGH THE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162100December 17, 2018
ELECTRICAL SYSTEM
THE HORN IS AN IMPORTANT SAFETY SYSTEM REQUIRED FOR ANNUAL STATE INSPECTION. HORN HAS NOT WORKED REGULARLY FOR YEARS. HAVE HAD A MECHANIC SHOP RESET THE WHEEL SWITCH AND IT WORK FOR A SHORT TIME. DIAGNOSED BAD DESIGN WITH SPRING/SWITCH AT CENTER OF STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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