Ford Focus Complaints

22,326 consumer complaints on file.

#11154925November 30, 2018
STEERING
OVER THE COURSE OF A YEAR, AN INDICATOR WARNING MESSAGE KEPT COMING ON ABOUT THE POWER STEERING MANUAL ASSIST, WHICH TURNS OUT TO BE A DEFECT IN THE STEERING COLUMN. TURNING THE CAR ON AND OFF SOLVED THE ISSUE AT THE BEGINNING. BUT THEN WHILE I WAS ON THE ROAD IN SEPTEMBER OF 2018, THE LIGHT CAME ON AGAIN AND WOULDN'T GO OFF. I HAD TO HAVE THE CAR TOWED TO A DEALERSHIP AND HAVE THE ENTIRE STEERING COLUMN REPLACED FOR $2,200. THE COST WAS NEGLIGIBLE TO THE RISK'WE WHO OWN THESE CARS WERE RISKING OUR LIVES AND THE LIVES OF PEOPLE ON THE ROAD. THIS IS A SAFETY ISSUE AND FORD OUGHT TO ADDRESS THE ISSUE BY FIXING THE PROBLEM FOR FREE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155168November 30, 2018
UNKNOWN OR OTHER
THE GEAR GETS STUCK IN REVERSE AND I CAN'T PUT THE CAR IN PARK. EVEN THOUGH THE GEAR READS PARK IT WILL STILL BE IN A DIFFERENT GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155246November 30, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING 55 MPH, THE STOP ENGINE NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO VANCOUVER AUTO GROUP (6804 NE 40TH ST, VANCOUVER, WA 98661, 360-992-7285) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155252November 30, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
ON THURSDAY EVENING, 11/22/2018, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET (SPEED LIMIT 35) WHEN MY CAR STALLED WITHOUT WARNING. MOVING AT MOST 25 MPH WHEN IT OCCURRED, THE OIL AND BATTERY LIGHTS CAME ON AS I SLOWED. I TRIED ACCELERATING SLIGHTLY TO DIAGNOSE THE ISSUE, AND NOTHING HAPPENED. I ATTEMPTED TO PULL INTO THE LEFT TURN LANE (MOSTLY OUT OF TRAFFIC) BUT FOUND MY POWER STEERING WAS COMPROMISED. I TURNED ON MY HAZARDS, PARKED, AND TURNED OFF THE CAR, WAITED 5 SECONDS, AND RESTARTED THE CAR WITH NO TROUBLE. I WAS SHAKEN, BUT THANKFULLY NO DAMAGE TO THE CAR OR INJURIES TO MYSELF OR OTHERS. 2 WEEKS PRIOR TO THE STALL, I HAD MY TRANSMISSION SERVICED, AND I WAS MADE AWARE OF FORD MANUFACTURER RECALL NUMBER 18S32 AND THAT MY CAR WAS ONE OF THE AFFECTED. WHEN MY CHECK ENGINE LIGHT CAME ON A WEEK AFTER SERVICE, ERROR CODE P2195 (BANK 1/SENSOR 1 LEAN) CAME UP, AND THEN WENT AWAY. I WAS TOLD IT WAS STILL SAFE TO DRIVE AND CONTINUED TO DO SO. I WAS ON MY WAY TO MY PARENTS' HOUSE FOR THANKSGIVING WITH THE INTENT TO STAY OVERNIGHT AND HAVE MY DAD WORK ON THE CAR IN THE MORNING WHEN THE CAR STALLED WITH A 3/4 FULL TANK OF GAS, DESPITE FORD'S ADVICE THAT THE CAR SHOULD BE SAFE TO OPERATE WITH MORE THAN A HALF TANK. MY AIR FILTER WAS REPLACED, AND 5 DAYS LATER THE ENGINE LIGHT COMES ON AGAIN, SAME CODE. I SCHEDULED SERVICE WITH FORD, AND THEY VERIFIED THAT THE ENGINE CODE AND THE STALL ARE RELATED TO THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155267November 30, 2018
POWER TRAIN
CHATTERING,SLIPPING OF TRANSMISSION WHEN ACCELERATING FROM STOP.DOESN'T ALWAYS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153828November 29, 2018
POWER TRAIN, EXTERIOR LIGHTING:HEADLIGHTS, ENGINE
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY RECALLS RECEIVED ON VEHICLE AFTER PURCHASE. *LD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHILE TRAVELING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE HEADLIGHTS SHUT OFF, AND THE ENGINE WOULD KNOCK. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154756November 29, 2018
POWER TRAIN
VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 63,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154771November 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (NUMBER NOT ASSIGNED YET) REGARDING THE POWER TRAIN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154781November 29, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE SLOWED DOWN AND THE RPMS SUDDENLY INCREASED, WHICH CAUSED THE VEHICLE TO SPEED UP AGAIN. THE CONTACT TOOK THE VEHICLE TO VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) AND THEY RE-CALIBRATED THE ENGINE. THE VEHICLE'S PERFORMANCE IMPROVED, BUT THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN FORD DEALER AND THEY REPLACED THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION CLUTCH. AFTER A COUPLE OF MONTHS, THE FAILURE RECURRED. THE DEALER STATED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AGAIN. THE DEALER WANTED TO CHARGE FOR THE REPAIR SINCE IT WAS NO LONGER COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154563November 28, 2018
FUEL/PROPULSION SYSTEM
VEHICLE IS HESITATING FROM START AND SEEMS TO BE HAVING PROBLEMS SHIFTING INTO GEARS. IT STARTED ABOUT 6 MONTHS AGO AND THESE PAST FEW WEEKS SEEMS TO BE GETTING WORSE BY THE DAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154575November 28, 2018
STEERING
I WENT TO THE STORE JUST FINE WHEN I LEFT THE STORE IT WAS ALMOST IMPOSSIBLE TO TURN THE WHEEL AND A ALERT CAME ON THE SCREEN AND SAID SOMETHING ABOUT THE POWER STEERING ASSIST FAIL THANKFULLY I WAS NOT FAR FROM HOME I HAD TO USE EVERY MUSCLE I HAD TO STEER IT AND MAKE TURNS. I TOOK IT IN FOR DIAGNOSIS I WAS QUOTED OVER $2200 AND WOULD STILL NEED AND ALIGNMENT AND COMPUTER REST 😡 MY CAR IS STUCK IN THE DRIVEWAY TILL I GET THE EXTRA $2200 TO PAY FOR IT THANKS FORD FOR MY FIRST CAR EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154542November 28, 2018
STEERING
STEERING LOCKED UP WHILE BACKING OUT OF PARKING SPOT. LUCKY WAS ABLE TO DRIVE IT FORWARD BACK INTO SPOT. STEERING FLUID AT APPROPRIATE LEVEL, MORE THAN JUST A FAIL IN POWER STEERING. TWENTY-FOUR HOURS LATER CAR WILL START AND EVEN GO INTO GEAR, BUT STEERING LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154176November 27, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHEN POWERTRAIN IS WARM AND VEHICLE IS ACCELERATING FROM A STOP, THERE IS A LOUD GRINDING SOUND, VEHICLE SHUDDERING AND VIBRATION, AND RESULTING ENGINE HESITATION AS THE TRANSMISSION SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. OCCASIONALLY AT HIGHWAY SPEEDS (55-65 MPH) THERE IS A NOTICEABLE VIBRATION AND SHUDDERING AS THE VEHICLE MOVES INTO AND OUT OF OVERDRIVE GEARS. I HAVE TAKEN THE CAR TO THE DEALERSHIP THAT SOLD IT TO ME TWICE WITH CONCERN ABOUT THIS PROBLEM AND THE SERVICE TECH SAYS THEY ARE WAITING FOR FORD TO RECALL THE FAULTY COMPONENTS, AND THAT THIS IS A COMMON COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154233November 27, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT EXPERIENCED DIFFICULTY STEERING THE VEHICLE AND THE SERVICE POWER STEERING WARNING MESSAGE ILLUMINATED. THE CONTACT STATED THAT THE FAILURE BEGAN TWO YEARS AGO, BUT WENT AWAY AFTER AWHILE. HOWEVER, THE FAILURE BECAME WORSE OVER THE PAST TWO WEEKS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154365November 27, 2018
ENGINE
WHILE PARKED (STATIONARY) I COULD NOT TURN THE ENGINE OFF EVEN THOUGH I PRESSED THE ON/OFF BUTTON. (THE BATTERY WOULD DRAIN DOWN TO ZERO. I COULD RECHARGE IT 100% BUT IT WOULD NOT HOLD THE CHARGE.) I BROUGHT IT TO FORD SERVICE. THEY CHARGED IT UP AND SAID IT WAS WORKING FINE. I TOLD THEM TO LET IT SIT OVER NIGHT. THEY CHECKED IT THE NEXT DAY AND IT WAS DRAINED. THEY TOLD ME THAT THE PROBLEM WAS A DEFECTIVE "BODY CONTROL MODULE" WHICH NEEDED TO BE REPLACED. I INFORMED THEM THAT FORD ALREADY RECALLED THE 2015 FOCUS BECAUSE OF DEFECTIVE BODY CONTROL MODULE. THEY SAID THAT MY FOCUS WAS NOT COVERED BY THAT RECALL. I TOLD THEM THAT A CAR THAT KEEPS RUNNING AND CANNOT BE TURNED OFF IS DANGEROUS, THEREFORE SHOULD BE RECALLED. WHAT MAKES IT PARTICULARLY DANGEROUS IS THAT THE ENGINE IS RUNNING AND YOU CAN'T EVEN TELL BECAUSE ELECTRIC CARS ARE SILENT. (THEIR REPAIR PAPERWORK IS DISINGENUOUS. IT SAYS THE CAR WOULD NOT START (WHEN DRAINED). I BROUGHT IT IN BECAUSE IT WOULD NOT STOP. AFTER THEY INSTALLED A NEW MODULE, THEY GAVE ME THE OLD DEFECTIVE ONE WHICH I HAVE IN MY POSSESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153716November 26, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED ON ITS OWN AFTER THE CONTACT'S FOOT WAS REMOVED FROM THE ACCELERATOR PEDAL. ALSO, THE VEHICLE ROLLED BACKWARDS AND THE TRANSMISSION SLIPPED AND SHUDDERED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BLONNELL FORD (353 CAMBRIDGE ST, WINCHESTER, MA 01890) WHERE THE TRANSMISSION WAS SERVICED; HOWEVER, THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNKNOWN. *TT CONSUMER IS ASKING TO CANCEL REQUEST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153962November 26, 2018
EXTERIOR LIGHTING
TAIL LIGHT BULB CHARRED BLACK & SOCKET MELTED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153967November 26, 2018
ENGINE
SINCE THE BEGINNING OF THIS YEAR TO THIS DATE, MY CAR STARTED WITH A PROBLEM WHEN I GO TO THE GAS STATION I TURN THE ENGINE OFF AND FILL IT UP, WHEN I FINISH AND GO TO START THE ENGINE AGAIN IT DOES NOT TURNS ON, SEEMS LIKE HAS NO POWER, I HAVE TO DO IT SEVERAL TIMES IN ORDER TO START IT, NOT ALWAYS HAVE AN EMPTY TANK WHEN I PUT GAS. IT HAPPENS IN ALL GAS STATIONS AND ONLY WHEN I PUT GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154080November 26, 2018
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE FUEL GAUGE FLUCTUATED AND THE READINGS WERE INCONCLUSIVE. THE CONTACT STATED THAT THE BATTERY, CHECK ENGINE, AND OIL WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS SINCE MAY OF 2017. IN ADDITION, THE VEHICLE EXPERIENCED A SUDDEN LOSS OF ACCELERATION. FURTHERMORE, UPON FILLING THE FUEL TANK, THE ENGINE BEGAN TO SHAKE/TREMBLE AND THE VEHICLE STALLED WHILE STATIONARY. THE CONTACT RESTARTED THE VEHICLE SEVERAL TIMES AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL IN AN ATTEMPT TO CORRECT THE FAILURE. AN INDEPENDENT MECHANIC REMOVED THE FUEL TANK TO ASSESS THE VEHICLE, BUT WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. WALDORF FORD (2440 CRAIN HIGHWAY, WALDORF, MARYLAND 20601, (301) 843-2400) WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153644November 25, 2018
POWER TRAIN
'TAKATA RECALL' . MY 2017 FORD FOCUS HAS 42,600 MILES AND ABOUT 4 MONTHS AGO THE CAR STARTED TO SHAKE WHEN I WOULD ACCELERATE FROM IDDLE TO FIRST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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