Ford Focus Complaints

22,326 consumer complaints on file.

#11156522December 6, 2018
ENGINE, WHEELS, UNKNOWN OR OTHER
WHEN GOING ABOUT 55 MPH MY CAR STARTS TO GET VERY LOUD, NOTHING SEEMS TO BE WRONG IT'S AS IF THERE'S A LEAF BLOWER INSIDE THE VEHICLE. AS I SLOW DOWN, USE THE BRAKES, THE SOUND SLOWLY GETS MORE QUIET.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11156538December 6, 2018
UNKNOWN OR OTHER
I HAVE HAD MY IDLER PULLEY BOLT BREAK FOUR TIMES IN THE LAST TWO YEARS. EACH TIME THIS HAPPENS, I HAVE NEARLY RAN OFF OF THE ROAD. I HAVE TAKEN IT TO FORD AND THEY CLAIM THEY HAVE NEVER HEARD OF IT HAPPENING EVEN THOUGH I HAVE TOLD THEM I HAVE FOUND NUMEROUS REPORTS OF THE SAME THING HAPPENING TO OTHER FORD OWNERS. THIS IS VERY SCARY AS IT HAPPENS UNEXPECTEDLY AND FORD DOESN'T SEEM TO THINK IT IS A SERIOUS ISSUE. I HAVE SEEN BMW HAS HAD TWO RECALLS FOR THIS EXACT ISSUE AND AN WONDERING IF THERE IS ANYTHING WE CAN DO TO URGE FORD TO TAKE THE SAME STANCE ON THEIR FAULTY PARTS. HERE IS A LINK WITH LOTS OF CONCERNS ABOUT THE FORDS IDLER PULLEY BOLT REPEATEDLY BREAKING: HTTPS://WWW.FOCUSFANATICS.COM/FORUM/DURATEC-PERFORMANCE-2003-2007/296298-ANOTHER-BROKEN-IDLER-PULLEY-BOLT.HTML THE FOURTH TIME IT BROKE ON ME WAS NOVEMBER 28, 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156603December 6, 2018
ELECTRICAL SYSTEM
WHILE IN MOTION, RADIO / NAVIGATION SYSTEM NOTIFIES OF ERROR IN "911 ASSIST" SYSTEM AT WHICH POINT ALL AUDIO QUEUES FROM SYSTEM GO IN ACTIVE, INCLUDING NAVIGATION PROMPTS, RADIO, PHONE (IF CONNECTED) ETC... THIS RANDOMLY MAY OCCUR AND TYPICALLY WILL NOT RESOLVE ITSELF TILL AFTER A SHUT DOWN PERIOD OF A NUMBER OD HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156658December 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM
MY 2018 FORD FOCUS ST IS HAVING THE SAME ISSUES AS THE CURRENT CAMPAIGN 18V735. ON OCCASION THE VEHICLE DIPS DOWN ON RPMS AS IF ITS GOING TO STALL ON START UP. ITS NOT RECORDED AS CURRENT RECALL ON MY VIN BUT I BELIEVE THE SAME ISSUE IS OCCURRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156675December 6, 2018
ELECTRICAL SYSTEM, POWER TRAIN
CAR HAS ABOUT 13,000 MILES. SUDDENLY LOST POWER WHILE STOPPED AT A TRAFFIC LIGHT. 'STOP SAFELY NOW' WARNING SHOWED ON DASHBOARD. TRIED FOR 10-15 MINUTES TO RESTART, FINALLY RESTARTED AND COMPLETED COMMUTE TO WORK. DROVE THE CAR TO THE DEALER SAME DAY. AFTER ONE WEEK, DEALER HAS NO DIAGNOSIS AND HAS MADE NO REPAIR. I CANNOT DRIVE AN UNSAFE CAR ON MY DAILY COMMUTE, WHICH INCLUDES HIGHWAY DRIVING. FORD IS OBVIOUSLY ON NOTICE THAT THIS IS A SERIOUS SAFETY PROBLEM AND THEY HAVEN'T FIXED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156695December 6, 2018
UNKNOWN OR OTHER
I HAVE HAD ISSUES WITH MY TRANSMISSION FOR AWHILE. I NOTICED IT FIRST WHEN GOING UP STEEPER HILLS IF I HAVE TO COME TO A STOP AND CONTINUE UP THE HILL THE TRANSMISSION WOULD JUMP AS IF IT COULDNT GET INTO GEAR. THEN WHEN TRAVELING ON THE FREEWAY THROUGH THE MOUNTAINS WE WERE DRIVING ON CRUSE CONTROL WHEN OUT OF NO WHERE THE RMP'S JUMPED UP TO 5000+ I HAD TO GET THE CAR OFF OF CRUSE CONTROL AND TRY AND HELP IT TO STICK BACK INTO GEAR. I NOW HAVE TAKEN MY CAR INTO THE PENSKE FORD DEALERSHIP AND THEY ARE SAYING THAT THERE WAS A RECALL ON THE TRANSMISSION, BUT WHEN DOING THE DIAGNOSTIC ON IN THEY FOUND THE TRANSMISSION CONTROL MODUAL WAS COVERED UNDER THE WARRENTY BUT THE CLUTCH ALSO NEEDED TO BE REPLACED BUT THAT WASNT UNDER THE WARRENTY. BUT THERE IS A RECALL ON MY TRANSMISSION! AND I SHOULD NOT HAVE TO PAY 2K+ TO GET MY CLUTCH FIXED, WHEN MY CLUTCH IS A PART OF MY TRANSMISSION. I HAVE SEEN THAT THERE IS MANY LAWSUITS ABOUT THIS, AND I HOPE I DONT HAVE TO DO THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156065December 5, 2018
STEERING
RECENTLY WHEN STARTING MY CAR I RECEIVED A "STEERING ASSISTANT FAILURE SERVICE REQUIRED WARNING" I TURNED MY CAR OFF AND RESTARTED IT AND IT WENT AWAY. THIS HAPPENED AGAIN WHEN I WENT SHOPPING AND CAME OUT TO MY PARKED CAR. THIS TIME THE WARNING WOULD NOT GO AWAY. I TRIED DISCONNECTING THE BATTERY TO DISCONNECT POWER AND IT DID NOT WORK. I WAS ABLE TO DRIVE THE CAR (WITH NO POWER STEERING) TO A DEALERSHIP. THIS APPEARS TO BE A COMMON PROBLEM IN SOME MODELS OF FORD CARS AND BELIEVE IT SHOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156102December 5, 2018
STEERING
2012 FORD FOCUS SE POWER STEERING FAILURE LIGHT COMES ON. FIXED POWER STEERING HARD TOP STEER. SO REPLACED STEERING GEAR, STEERING WHEEL SENSOR AND REPROGRAMMING STEERING WHEEL. ALSO ALIGNMENT STEERING WHEEL SENSOR ASSEMBLY. TOLD HARD TO GET SENSOR AND REPROGRAM AFTER REPAIRS. SOP ADDITIONAL COST TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156432December 5, 2018
FUEL/PROPULSION SYSTEM
THE ENGINE STALLED WHILE PULLING INTO PARKING LOT. I TURNED OFF THE CAR, PUT IT IN PARK, AND WAS ABLE TO RESTART THE ENGINE. CHECK ENGINE LIGHT WAS ON WITH CODE P144A. I TOOK IT TO A FORD DEALERSHIP AND THEY REPLACED THE PURGE VALVE. THEY CLAIMED IT WAS NOT COVERED BY THE RECALL FOR THE PURGE VALVE BECAUSE IT HAD A DIFFERENT DIAGNOSTIC CODE (RECALL #18S32). NO ONE WAS EVER ABLE TO EXPLAIN HOW THE PROBLEM WITH MY CAR WAS DIFFERENT FROM THE DESCRIPTION OF THE RECALL PROBLEM, HOWEVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156427December 5, 2018
STEERING
WHEN I STARTED MY CAR, THE STEERING FELT LIKE IT LOCKED UP, AND THE STEERING ASSIST FAULT LIGHT CAME ON. I HAD TO TURN OFF MY CAR, AND TURN IT BACK ON BEFORE IT WORKED PROPERLY. IT HAS DONE THIS TWO TIMES NOW IN THE PAST THREE DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155870December 4, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1.) WHILE IN DRIVING MOTION MY CAR ACTS LIKE IT STALLS OR GETS STUCK IN A GEAR OR HAS A PROBLEM SHIFTING. 2.) WHILE IN REVERSE MOTION MY CAR SOMETIMES WANTS TO ACT LIKE IT CAN'T GO IN REVERSE, LIKE I CAN'T BACK UP OR DRIVE. I RESTART THE CAR SOMETIMES & THEN IT'S FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155921December 4, 2018
STEERING
I WAS TURNING MY CAR (IN MOTION) ON A LOCAL STREET AND MY POWER STEERING ASSIST STOPPED WORKING COMPLETELY, WITH MY THREE YEAR OLD IN THE BACK SEAT. I WAS UNABLE TO TO MAKE THE TURN ADEQUATELY, AND EVEN PULLED A MUSCLE IN MY SHOULDER TRYING TO FORCE THE STEERING WHEEL IN THE CORRECT DIRECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155956December 4, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND REMAINED LIT. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156001December 4, 2018
POWER TRAIN
AUTOMATIC TRANSMISSION SHAKES AND SLIPS WHEN ACCELERATING FROM A STOP OR WHEN TRYING TO ACCELERATE AFTER SLOWING BELOW 3RD GEAR. ONCE THE TRANSMISSION FULLY ENGAGES IT DOES SO WITH FORCE AND JOLTS THE CAR FORWARD. THIS HAS HAPPENED ON INCLINES, DECLINES AND FLAT ROADS WHILE IN CITY STREET CONDITIONS. IT HAS NOT BEEN TAKEN TO THE DEALER DUE TO RESEARCH HAS REVEALED FORD HAS NO REAL FIX FOR THE ISSUE AND WILL ONLY RE-FLASH THE TRANSMISSION PROGRAMING IN AN ATTEMPT TO REMEDY A MECHANICAL PROBLEM. I STARTED ENCOUNTERING THIS PROBLEM AT ABOUT 10,000 MILES AND I AM THE FIRST OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155708December 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHUDDERED WHEN ACCELERATING FROM A STOP AND THE TRANSMISSION WOULD NOT SHIFT PROPERLY OCCASIONALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (GREENWAY FORD, 9001 E. COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155756December 3, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS AND THE "TRANSMISSION FAILURE, SERVICE ENGINE SOON" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE IN OCTOBER OF 2018. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION AND SMOKE APPEARED UNDERNEATH THE HOOD ON ONE OCCASION WHILE DRIVING VARIOUS SPEEDS. MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MINNESOTA 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,542.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11155781December 3, 2018
STEERING
TAKATA RECALL VEHICLE ONLY HAS 72,000 MILES N THE ELECTRIC POWER STEERING MOTOR CLANKS CAN'T REPLACE MOTOR HAVE TO REPLACE WHOLE RACK SYSTEM N AT ANYTIME WHILE DRIVING IT CAN LOCK UP N CAUSE A ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155465December 2, 2018
POWER TRAIN
VEHICLE ONLY HAS 63,000 MILES. THE FORD POWERSHIFT DUAL-CLUTCH TRANSMISSION IS DEFECTIVE AND CAUSES THE CAR TO JERK, SHAKE, HESITATE, AND SHUTTER WHEN THE ACCELERATOR IS DEPRESSED TO START THE CAR MOVING FROM A STOPPED STATIONARY POSITION. THIS MOST TYPICALLY OCCURS ONCE THE VEHICLE HAS WARMED UP. FORD DEALERSHIP CONFIRMED THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED AT A COST OF $1650. DEALERSHIP INFORMED ME ONLY OPTION IS TO CONTACT FORD CUSTOMER SERVICE TO SEE IF THEY WILL COVER THE REPAIR WHICH THEY REFUSED. THIS EXACT ISSUE IS WELL DOCUMENTED IN FORD TECH SERVICE BULLETIN 16-0109 DATED APRIL 2016. THERE IS ALREADY A FORD RECALL FOR THIS EXACT ISSUE THAT COVERS THIS SAME VEHICLE THROUGH JUNE 2014 MANUFACTURE DATES; HOWEVER, MY VEHICLE WAS MANUFACTURED IN JULY 2014. FORD'S RESPONSE IS VEHICLE IS 3000 MILES OVER THE STANDARD POWER TRAIN WARRANTY AND MISSED THE EXISTING RECALL MANUFACTURE CUTOFF DATE BY ONE MONTH. THERE IS ALSO A CURRENT CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME EXACT ISSUE. FORD DEALERSHIP'S OWN MECHANICS STATE THIS IS A VERY COMMON COMPLAINT AND THEY DEAL WITH THIS EXACT CUSTOMER ISSUE ON A ROUTINE BASIS. THERE ARE NO AFTERMARKET SOLUTIONS AVAILABLE AND INDEPENDENT MECHANICS CANNOT SERVICE THE VEHICLE TRANSMISSION BECAUSE THE WORK REQUIRES A PROPRIETARY FORD TOOL TO REMOVE AND REPLACE THE LEAKING TRANSMISSION SEAL KIT WHICH INDEPENDENT MECHANICS DO NOT HAVE ACCESS TO. PLEASE REVIEW AND CONSIDER EXTENDING THE EXISTING FORD RECALL TO COVER ADDITIONAL MODEL YEAR VEHICLES FACING THIS DEFECTIVE FORD DUAL-CLUTCH DESIGN. THE FORD CLUTCH DESIGN SEEMS TO BE DEFECTIVE AND IS AFFECTING ADDITIONAL VEHICLES BEYOND THE EXISTING RECALL MODEL YEAR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155332December 1, 2018
POWER TRAIN
VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 80,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154909November 30, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
EXTREME STALLING PROBLEMS DRIVING ON FREEWAY AND GOING ON INCLINES. CAR HAS HEAVY JERKING AT STOP AND GO SPEEDS. TRANSMISSION LIGHT CAME ON ASKING TO PULL OVER AND WAIT 6 MINUTES FOR OVERHEATING. 3 TIMES IN LESS THAN A YEAR CAR HAS BEEN TO THE SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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