Ford Focus Complaints

22,326 consumer complaints on file.

#11186189March 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT A 2014 FORD FOCUS BACK IN JUNE OF 2018. I HAD TO HAVE THE TRANSMISSION FIXED A FEW DAYS LATER DUE TO AN OPEN RECALL. AFTER THAT I HAD NO ISSUES. OCTOBER 2018 I FOUND OUT ABOUT THE MOST RECENT RECALL WITH THE CPV AND SUCH. SINCE THEN, MY CAR HAS NOT RUN GOOD. IT JERKS, ACTS LIKE IT DOESN'T WANT TO GO, AND MY FUEL READING IS ALMOST ALWAYS WRONG. I HAVE TWO YOUNG CHILDREN AND AM SCARED TO DRIVE MY CAR. WHEN I CALL MY LOCAL DEALERSHIP THEY TELL ME THERE'S IS NO REMEDY AVAILABLE YET AND TO JUST KEEP IT AT UNDER HALF A TANK OF GAS. WHICH IS STUPID SINCE I CAN'T GET AN ACCURATE FUEL READING! I CAN FILL IT COMPLETELY FULL, DRIVE ONE MILE, THEN SUDDENLY BE ON 3/4 TANK. THAT'S IS RIDICULOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186197March 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING 25-30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD INC (LOCATED AT 1112 W MORRIS BLVD, MORRISTOWN, TN 37813, (423) 586-5520) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH IN THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. .*BF CONSUMER STATED CAR RUNS WELL EXCEPT TRANSMISSION, IT SHUTTERS AND SHAKES HAS BEEN FIXED ONE TIME IN 2017. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186310March 12, 2019
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT AND MAKING A LEFT TURN, THE GEAR SHIFTER FAILED TO SHIFT GEARS AND THE VEHICLE STALLED. THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND POWERED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE SEEN BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 130,510.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185766March 11, 2019
STEERING
THE STEERING FAILURE WAS NOTICED DRIVING AT HIGH WAY SPEED AS IT BECAME VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE OF TRAVEL. ONCE I DETERMINED SOMETHING WAS WRONG I PULLED OVER TO RUN THE CARS BUILT IN DIAGNOSTIC. THE DIAGNOSTIC CLAIMED THERE WAS A STEERING FAULT AND SERVICE WAS NEEDED BUT APPEARED AS IF THE VEHICLE WAS STILL FUNCTIONAL. I THEN DECIDED TO SHUT THE VEHICLE OFF AND RESTART IT, ONCE RESTARTED THE ERROR MESSAGE "STEERING LOSS STOP SAFELY" APPEARED AND THE STEERING WAS EFFECTIVELY LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185757March 11, 2019
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE WOULD GO INTO LIMP MODE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185778March 11, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 11 MPH IN FIRST GEAR, THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185884March 11, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2018. THE CONTACT CALLED APPLE FORD (1820 HWY 290 W, BRENHAM, TX 77833) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185942March 11, 2019
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION AND JERKING MOTION WHILE DRIVING AT ANY RATE OF SPEED. AUTONATION FORD MARIETTA (770-674-6077, LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060) INDICATED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPLACE THE PART UNDER WARRANTY AND INDICATED THAT THE CLUTCH ASSEMBLY HAD BEEN PREVIOUSLY REPLACED IN MID 2015. THE DEALER WAS UNABLE TO DISCLOSE THE DETAILS OF THE REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185970March 11, 2019
STEERING
I STARTED MY CAR, BACKED IT OUT OF MY DRIVEWAY, WENT TO GO FORWARD AND THE STEERING, QUIT, VERY STIFF COULDNT TURN THE STEERING WHEEL, SO I TURNED THE CAR OFF, THEN STARTED IT BACK UP, AND THE STEERING WAS FINE, A FEW DAYS LATER THIS HAPPENED AGAIN AT THE GAS STATION, THEN AGAIN IN THE SUBDIVISION COULD HARDLY TURN THE WHEEL TO GET BACK IN THE DRIVEWAY. THIS CAR HAS 40000 MILES ON IT, 1 OWNER, 1 DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185618March 10, 2019
ENGINE
AFTER SEVERAL START/RESTART CYCLES THE CAR CHECK ENGINE LIGHT COMES ON AND ISSUES THE FOLLOWING CODES: P0300, P0316. IT HAS A ROUGH IDLE AND THE RPMS WILL STAY ELEVATED ANYWHERE FROM 1500-2200 RPM WITHOUT THE THROTTLE BEING PRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185657March 10, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE STALLED WHILE DRIVING 60 MPH CAUSING A SKID. THEN, WOULD NOT RESTART. LUCKILY, CONTROL WAS BARELY MAINTAINED AND NO ONE WAS INJURED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185659March 10, 2019
STEERING
START UP THE CAL: POWER ASSIST FAILURE (OR THE LIKE) WHICH I CAN RESTART THE CAR AND IT GOES AWAY, THIS HAS BEEN RECALLED ON OTHER FORDS, BUT NOT MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185675March 10, 2019
STEERING
WHILE DRIVING ON THE INTERSTATE RECEIVED A WARNING 'POWER STEERING ASSIST FAULT- SERVICE REQUIRED'. NEARLY WRECKED, BUT WAS ABLE TO PULL ONTO THE SHOULDER, WHEN I RESTARTED THE VEHICLE THE ERROR WENT AWAY AND POWER STEERING WAS BACK. MADE IT HOME (CAUTIOUSLY) AND NOW THE ERROR COMES UP EVERY TIME I START THE VEHICLE AND THE WHEEL IS NEARLY IMPOSSIBLE TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185071March 8, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WOODLAWN, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185109March 8, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TRANSMISSION HAS NEVER WORKED CORRECTLY, BROUGHT INTO FORD TO HAVE RECALL OF PART OF TRANSMISSION REPAIRED. NEVER SHIFTED CORRECTLY INTO NEXT GEAR, SOMETIMES JERKED AND SPUTTERED AND MAKES GRINDING NOISE AND WAS TOLD THAT IT WAS BECAUSE ENGINE WAS 4 CYLINDER. EARLY IN 2018, ELECTRICAL SYSTEM SHUT DOWN. DASH LIGHTS OF DEFROST, DOOR LOCK NO LONGER WORKED. TRUNK STOPPED OPENING, RADIO STOPPED WORKING AND ALL THAT WAS HEARD WAS LOUD STATIC SPORADICALLY WITH OR WITHOUT RADIO BEING ON, AND DOME LIGHTS NO LONGER WORKED EITHER. BROUGHT INTO FORD DEALER AND WAS TOLD CAR NEEDED NEW CLUTCH (DUE TO TRANSMISSION NEVER WORKING CORRECTLY) AND WAS NO LONGER COVERED UNDER WARRANTY. WAS TOLD THE ELECTRICAL SYSTEM FAILURES WERE DUE TO BATTERY, WHICH WAS REPLACED OUTSIDE OF DEALER WITH NO FIX TO PROBLEMS AT ALL. WAS TOLD NEED TO REPLACE RADIO WHICH WAS NO LONGER ANY GOOD, CAR LESS THAN 5 YEARS OLD AT THIS TIME AND THAT THE TRUNK LATCH NEEDED TO BE REPLACED. WAS TOLD NONE OF THE ISSUES ON THE CAR WERE COVERED UNDER WARRANTY. ALSO RECEIVED INFORMATION IN 2016 FOR CLASS ACTION LAW SUIT REGARDING MY VEHICLE DUE TO TRANSMISSION ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184791March 7, 2019
ELECTRICAL SYSTEM
INSTRUMENT PANEL WENT OUT, UNABLE TO TELL HOW FAST YOUR GOING OR IF LIGHTS ARE ON, OR BLINKERS. UNABLE TO DETERMINE MILEAGE OF VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184802March 7, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR PASSENGER DOOR ERRONEOUSLY OPENED AND WOULD NO LONGER LOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH FAILED. THE DOOR LATCH WAS REPLACED. GENE BUTMAN FORD (2105 WASHTENAW AVE, YPSILANTI, MI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184837March 7, 2019
FUEL/PROPULSION SYSTEM
TOOK CAR IN FOR RECALL IN JANUARY, NOW IT'S ACTING UP AGAIN,NOT SHIFTING GEARS WHILE DRIVING. DANGEROUS. IN SHOP NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184854March 7, 2019
POWER TRAIN
RPMS ZOOM UP AND LOSS OF TRANSMISSION WHILE AT HIGH SPEEDS. ALSO LUNGES INTO GEARS AND DOES NOT TAKE OFF WHEN ACCELERATOR IS APPLIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184860March 7, 2019
POWER TRAIN
FORD IS STATING THAT MY CAR'S ISSUE IS NOT COVERED UNDER ANY WARRANTY FOR THE CLUTCH ISSUE. I HAVE HAD THE TCM CHANGED THREE TIMES WITH THE SAME OR WORSE OUTCOME. MY CAR NOW NEEDS 3000 DOLLARS WORTH OF REPAIRS AND I CANNOT GET THEM DONE BECAUSE FORD IS NOT STANDING BEHIND THEIR PRODUCT. THEY BOUGHT MY TIME AND MILEAGE BY SAYING THAT IT NEEDED A TCM WHEN IT REALLY NEEDED A REPAIR ON THE CLUTCH PORTION OF THE TRANSMISSION. FORD REFUSES TO HELP ME WITH THEIR DEFECTIVE PRODUCT. I HAVE 144KMILES ON MY FORD WITH THREE TCM CHANGES AND NOW IT WON'T DRIVE CORRECTLY AT ALL CAUSING A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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