Ford Focus Complaints

22,326 consumer complaints on file.

#11190346March 20, 2019
ELECTRICAL SYSTEM
LESS THAN 24 HRS AGO I STARTED FOCUS AND THE DASHBOARD THAT TELLS ME HOW MUCH FUEL, AND HOW FAST I'M GOING DIDN'T WORK PULLED OVER TURNED IT OFF AND BACK ON AND IS STILL NOT WORKING. WENT TO CHANGE FUSES AND THAT DIDN'T FIX THE ISSUE. TALKED TO LOCAL REPAIR SHOP WHO HAS SEEN THE ISSUE AND SAYS IT CONTROL MODULE AND THAT THE PIECE IS CONNECTED TO SECURITY SYSTEM AND THAT SOMETHING WOULD HAVE TO BE REBUILT. CALLED FORD HOME OFFICE 800 NUMBER AND WAS NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190377March 20, 2019
FUEL/PROPULSION SYSTEM, STEERING, EXTERIOR LIGHTING
OFF AND ON FOR THE PAST 2 MONTHS GO OUT TO START THE CAR PUT IT IN REVERSE ATTEMPT TO BACK UP AND THE STEERING WHEEL BECOMES STUCK IT WILL NOT TURN AT ALL YOU HAVE TO GIVE IT 1 MIN AND THEN TRY AGAIN AND THEN IT RESUMES NORMAL, LAST SUMMER WAS DRIVING DOWN THE MAIN HIGHWAY THE RIGHT HEADLIGHT WENT OUT THE NEXT MORNING START THE CAR AND APPEARS IN SCREEN DEFAULT ON THE L LIGHTING OPEN THE HOOD TO SEE ALL ELECTRICAL WIRES TO THE HEADLIGHTS WERE BURNT WHERE THE BULB CONNECTS TO THE WIRE AREAS HAD TO HAVE ALL WIRING REDONE AND ALSO NEW COMPLETE HEADLIGHTS, ALSO 2 YEARS AGO WAS DRIVING DOWN THE HIGHWAY CAR STALLS OUT I DRIFT TO THE EDGE OF THE HIGHWAY ATTEMPTED SEVERAL RESTARTS WOULD NOT RESTART HAD IT TOWED AND HAD TO REPLACE THE FUEL PUMP AND RELAY SWITCH
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11189897March 19, 2019
POWER TRAIN
TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND THIS IS A PROBLEM WITH THIS YEAR AND CAR. FORD HAD EVEN OFFERED TO BUY THESE CARS BACK. MY CAR IS A 2013 FORD FOCUS TITANIUM. IT DOES IT EVERY TIME I TAKE OFF. NOW MY CAR WONT START BECAUSE THE CLUTCH IS STUCK AND FORD IS TELLING ME I'M OUT OF WARRANTY - CLUTCH HAS BEEN REPLACED 3 TIMES ALREADY AND THEY WANT TO CHARGE ME $2,300 TO FIX AN EXISTING AND ONGOING ISSUE THEY KNOW THEY HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189913March 19, 2019
STEERING
WHILE DRIVING APPROXIMATELY 45 MPH IN TRAFFIC ON THE 5 FREEWAY IN LOS ANGELES, A WARNING CAME UP ON THE DASHBOARD STATING "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THE MESSAGE DISPLAYED, A TURN IN THE ROAD WAS COMING UP AND I NOTED THAT I HAD NO POWER STEERING AND HAD TO USE EXCESSIVE FORCE TO TURN THE WHEEL TO MAKE THE TURN. LUCKILY I MANAGED TO NURSE THE CAR BACK HOME WITHOUT CAUSING AN ACCIDENT OR GOING OFF THE ROAD. TURNING AT SLOW SPEEDS IS NEARLY IMPOSSIBLE. I WILL BE TAKING THE VEHICLE INTO THE FORD DEALERSHIP BUT IT IS MY UNDERSTANDING THAT SIMILAR ISSUES HAVE OCCURED TO MULTIPLE 2012 FOCUS VEHICLES AND NO RECALL HAS BEEN ISSUED SIMILAR TO OTHER RECALLS FOR DIFFERENT FORD MODELS. LUCKILY MY CURRENT FAILURE DID NOT CAUSE AN ACCIDENT, BUT THE CAR IS NOT A HAZARD TO DRIVE FOR BOTH MYSELF AND OTHER MOTORISTS. THIS ISSUE NEEDS A RECALL BEFORE SOMEONE GETS INJURED OR WORSE, AND OWNERS DON'T HAVE TO FORK OVER $1500+ TO FIX THE ISSUE AS SEEMS COMMON ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190002March 19, 2019
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND "STEERING FAILED PULL OVER" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190017March 19, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE TRANSMISSION WOULD BECOME STUCK IN BETWEEN GEARS, WHICH CAUSED THE VEHICLE NOT TO ACCELERATE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN (20006 64TH AVE W, LYNWOOD, WA 98036) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH HAD PREVIOUSLY BEEN REPLACED THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190021March 19, 2019
ENGINE
REPLACED THE CRANK CENSOR AND IT WON'T START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190081March 19, 2019
POWER TRAIN
MY 2014 FORD FOCUS SHUDDERS AND JERKS WHEN TAKING OFF FROM A STOP. THIS IS EXTREMELY DANGEROUS ESPECIALLY AT TRAFFIC LIGHTS OR ON THE HIGHWAY BECAUSE IT IS EXTREMELY DIFFICULT TO RESUME DRIVING AFTER A SLOW DOWN, AND I AM SCARED THAT I WILL GET HIT BECAUSE MY CAR CANNOT ACCELERATE FAST ENOUGH. THIS HAPPENED RECENTLY IN MARCH OF THIS YEAR ON THE HIGHWAY, AND I WAS FORTUNATE TO ESCAPE BEING HIT AT THE LAST MINUTE. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERSHIPS IN HOUSTON FOR THEM TO CHECK IF THE CAR IS PART OF THE TRANSMISSION RECALL, BUT THEY WANTED TO CHARGE ME FOR THE DIAGNOSTIC TEST, I DO NOT THINK THIS IS FAIR SINCE THIS IS A KNOWN ISSUE WITH THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189839March 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
MULTIPLY SAFETY RECALLS AND I TOOK TO 2 DIFFERENT DEALERSHIPS, BUT DEALERSHIPS REFUSED TO DO OR TO FIX MY CAR. NOW MY CHECK ENGINE LIGHT IS ON AGAIN. CODE READER HAS 2 CODES 1450 AND 144A. NEEDS TO BE REPAIRED, BUT DEALERSHIP FILED A FALSE REPORT STATING THE RECALLS WERE ALREADY DONE. IT IS NOT THE CASE. THE ONLY RECALL THAT WAS DONE WAS FOR THE DOOR LATCHES. THE PURSE VALVE AND FUEL SENSORS STILL NEED TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189711March 18, 2019
FUEL/PROPULSION SYSTEM
MY VEHICLE WAS SERVICED UNDER 18S32 FOR A POTENTIAL STUCK EVAP PURGE VALVE CAUSING EXCESSIVE VACUUM IN THE FUEL SYSTEM. AS MY VEHICLE DID NOT HAVE A FAILED PART AT THE TIME OF THE RECALL SERVICE, ONLY A PCM UPDATE WAS PERFORMED. LESS THAN 2 MONTHS AFTER THE RECALL SERVICE, THE PURGE VALVE FAILED AND CAUSED RANDOM STALLS OF THE VEHICLE, INCLUDING WHILE THE VEHICLE WAS IN MOTION. FORD CLAIMS THE RECALL WAS COMPLETED AND I, THE CONSUMER, AM RESPONSIBLE FOR THE COST OF THE REPAIRS, EVEN WITH THE ORIGINAL PART, SUBJECT TO THE RECALL 18S32, WAS THE FAULT FOR THE ISSUE. I BELIEVE THAT THE RECALL NEEDS TO BE RE-OPENED ON ALL THE VEHICLES THAT DID NOT HAVE THE PURGE VALVE REPLACED AND THE PART NEEDS TO BE REPLACED TO PREVENT FUTURE SAFETY ISSUES WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189800March 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WHERE THE TRANSMISSION CLUTCH WAS REPLACED THREE TIMES AND THE POWER TRAIN CONTROL MODULE WAS REPAIRED ONCE; HOWEVER, THE FAILURE CONTINUED. THE DEALER INFORMED THE CONTACT TO HAVE THE TRANSMISSION CLUTCH REPAIRED A FOURTH TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 63,286.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187313March 17, 2019
POWER TRAIN
CAR STUTTERED WHEN GEAR SHIFTED FROM 1ST TO 2ND. CAR STOOD ACCELATATING WHILE DRIVING, CAUSING THE TRANSMISSION TO OVERHEAT. TRANSMISSION NOW IS MAKING A GRINDING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187389March 17, 2019
STEERING
MY 18 YR OLD SON WAS DRIVING TO COLLEGE WHEN THE STEERING STIFFENED UP AND MADE HIM SWERVE, ALMOST GOING INTO ONCOMING TRAFFIC, AS HE LOST COMPLETE POWER STEERING. HAD THE VEHICLE TOWED AND WAS TOLD THE POWER STEERING IS ALL ELECTRONICALLY CONTROLLED AND THIS A KNOWN ISSUE BY FORD. MY WIFE CALLED AND WAS TOLD BY A FORD REP THAT THEY ARE NOT FAMILIAR WITH ANY REPORTED INCIDENTS. WE PAID FOR A REPLACEMENT PART AND THE ERROR WAS FIXED. JUST YESTERDAY 3/16/19 THIS HAPPENED AGAIN WITH MY 2YEAR OLD GRANDDAUGHTER IN THE BACKSEAT. I'M FAMILIAR HOW TO DRIVE A VEHICLE WITH NO POWER STEERING BUT THIS IS FAR WORSE. THE DASHBOARD SHOWED THE ALERT 'STEERING LOSS STOP SAFELY'. THE STEERING WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO TURN FOR A FEW SECONDS. I WAS ON THE HIGHWAY AND STARTING DRIFTING INTO THE RIGHT LANE WITH NO STEERING CONTROL. THERE WAS MEDIUM TRAFFIC SO I WAS CONCERNED I'D HIT A CAR. I WAS FINALLY ABLE TO PULL THE STEERING WHEEL HARD ENOUGH TO STEER BACK IN MY LANE, HOWEVER ALL STEERING WAS HARD AND MADE ME SWERVE. IT IS IMPOSSIBLE TO KEEP THE CAR STRAIGHT. THIS IS A DANGEROUS ISSUE. UPON DOING SOME RESEARCH ONLINE, I'VE UNCOVERED MANY OTHERS WHO'VE EXPERIENCED THIS ISSUE AND SOME HAVE GOTTEN INTO WRECKS AND ONE DIED. WHY IS THIS NOT A RECALL? I COULD HAVE LOST MY SON AND NOW ME AND MY GRANDDAUGHTER COULD HAVE BEEN INJURED OR WORSE. SOMETHING HAS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187207March 16, 2019
POWER TRAIN
TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND I HEAR THAT IS A PROBLEM WITH THESE CARS. MY CAR IS A 2013 FORD FOCUS TITANIUM HATCHBACK. IT DOES IT EVERYTIME I TAKE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187239March 16, 2019
STEERING
TWO DIFFERENT INCIDENTS: (3/13/18) WHILE DRIVING, THE POWER STEERING WENT OUT AND THE LIGHT CAME ON "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THAT, PULLED OVER AND TURNED OFF THE VEHICLE AND WAITED A FEW MINUTES BEFORE TURNING BACK ON. AFTER RESTARTING, THE STEERING WORKED OKAY AGAIN. HAD THIS LATER CHECKED BY ASTORIA FORD, AND THEY COULD NOT FIND ANYTHING WRONG (EVEN AFTER RUNNING THE CODES). THEN ON 3/15/19, GOT IN THE VEHICLE AND STARTED IT AND THE LIGHT CAME ON AGAIN. THIS TIME EVEN AFTER STOPPING AND RE-STARTING THE ENGINE (WAITING @ 5-10 MINUTES) THE LIGHT REMAINED ON AND THERE WAS NO STEERING. CURRENTLY, THE VEHICLE IS AT A ASTORIA AAMCO GETTING CHECKED THOROUGHLY BY A VERY COMPETENT, HIGHLY EXPERIENCED MECHANIC TO GET THIS RESOLVED FOR OUR SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187306March 16, 2019
STEERING
2012 FORD FOCUS IS VERY HARD TO STEER, AS IF IT HAS NO POWER STEERING. THERE IS NO POWER STEERING PUMP. I LEARNED THAT THIS VEHICLE HAS SOME KIND OF ELECTRICAL STEERING. I HAVE ALSO LEARNED THAT OTHER VEHICLE LIKE THE FOCUS HAS THE SAME PROBLEMS AS MINE BUT YET THESE OTHER FOCUS'S HAVE RECALLS FOR THIS PROBLEM. BUT NOT MINE. WE FEAR THAT THIS COULD CAUSE A SERIOUS ACCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11186995March 15, 2019
UNKNOWN OR OTHER
AFTER PUTTING THE CAR IN FIRST GEAR BECAUSE IT'S A MANUAL TRANSMISSION AND MOVING FORWARD. MY CAR ISNOT LOCKING AND I GO SOMETIMES UPWARDS OF 100 FEET OR MORE BEFORE IT SHOWS THAT THE CAR IS LOCKED. BUT I AM NOT HEARING THE CAR LOCK LIKE IT SHOULD. IT DOES THE SAME THING IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187172March 15, 2019
POWER TRAIN
CAR SHUDDERS WHEN ACCELERATING FROM A STOP THROUGH THE 1ST GEAR. HAD SOFTWARE RESET AND CLUTCH REPLACED, BUT THE PROBLEM STILL EXISTS. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, AND AS I UNDERSTAND, I CAN HAVE THE SOFTWARE RESET AND CLUTCH REPLACED 2 MORE TIMES, AND THEN POSSIBLY GET SOME MONETARY ABATEMENT IF IT'S STILL NOT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186706March 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN, SEAT BELTS
EVERY TIME MY FORD FOCUS SHIFTS FROM 1ST-2ND OR 2ND-3RD THE ENTIRE CAR NOT ONLY SHUTTERS BUT ITS EXTREMELY SLUGGISH AND SEEMS LIKE IT'S GOING TO STALL OUT. (AUTOMATIC TRANSMISSION) THERE ARE NO WARNING LIGHT LIT ON MY DASH AND THE CAR BARELY HAS 56,000 MILES ON IT. WHEN I BOUGHT THE CAR IT HAD 35,000 MILES AND THE PROBLEM EXISTED THEN AND HAS PROGRESSIVELY GOTTEN WORSE. YESTERDAY I WAS AT A YIELD SIGN TO ENTER THE ROUND ABOUT NEAR MY HOUSE AND WHEN I PRESSED THE GASS MY CAR SHUTTERED HORRIBLY AND ONLY WENT FORWARD A FEW FEET, I WAS NEARLY STRUCK BY A TRUCK THAT HAD TO SUDDENLY SWERVE TO KEEP FROM HITTING US. I TOOK MY FOOT OFF THE GAS. WHEN I PRESSED IT AGAIN, THIS TIME WITH MORE FORCE, IT SHUTTERED AND JERKED SO HARD IT FORCEFULLY THREW MY HEAD BACK AGAINST THE SEAT! MY 5YR OLD DAUGHTER THAT WAS IN THE BACK SEAT WAS CRYING UNCONTROLLABLY, SCARED BECAUSE WE WERE ALMOST HIT BY A TRUCK! THE SEATBELTS IN THE BACKSEAT OF MY CAR, HAVE CAME UNBUCKLED SEVERAL TIMES WHILE MY 2YR OLD AND 5YR OLD CHILDREN WERE IN THEIR CARSEATS. WHEN I ATTEMPT TO REBUCKLE THEM IT TAKES ABOUT 15- 20 MINUTES OF MY CONSISTENTLY TRYING TO GET THE BUCKLE TO LATCH ONTO THE SEATBELTS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186450March 14, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS
2012 FORD FOCUS HATCHBACK. CONSUMER WRITES IN REGARD TO PROBLEMS WITH WHEEL LUG NUTS. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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