Ford Focus Complaints

22,326 consumer complaints on file.

#11183762March 3, 2019
STEERING
I STARTED MY CAR AND A WARNING LIGHT CAME ON SAYING POWER STEERING ASSIST WAS OUT. THE CAR WAS VERY HARD TO STEER. THE NEXT TIME I STARTED CAR, THE PROBLEM WAS GONE. HOWEVER, SINCE THEN, THE PROBLEM HAS RETURNED AND IT IS UNSAFE TO THIS CAR DRIVE IN TRAFFIC. MY RESEARCH SHOWS THIS IS A COMMONAND DANGEROUS SITUATION AND NEEDS TO BE CORRECTED BY FORD ON THE 2012
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183626March 2, 2019
STRUCTURE:BODY
PASSENGER BACK DOOR LATCH BROKE. CAR DOOR TAPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183370March 1, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL. ON FRIDAY MARCH 1 2019 AS I WAS DRIVING MY AIR BAG EXPLODED. NO DAMAGE TO VEHICLE OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183358March 1, 2019
VEHICLE SPEED CONTROL
PURCHASED CAR NEW FROM DEALERSHIP. AT 14,500 MILES (APPROX.) GOING DOWN FREEWAY CAR ACCELERATED BY ITSELF AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND REMAINED THAT WAY. PARKED CAR AT DEALERSHIP, WHEN THEY CHECKED IT, THEY COULD NOT DUPLICATE. RECEIVED CAR BACK AND EVERYTHING WAS FINE UNTIL 29015 MILES AND SAME THING HAPPENED. GOING DOWN FREEWAY, THE CAR ACCELERATED UP TO 85 MPH ON ITS OWN AND WOULD NOT IDLE DOWN. WHEN IN PARK, RPM'S WERE BETWEEN 3000 AND 4000 AND WOULD NOT GO DOWN. EXITED FREEWAY NEVER PUTTING MY FOOT ON GAS PEDDLE. WAS GOING DOWN 5 LANE HWY. AT 55 MPH WITH FOOT ON BRAKE CONSTANTLY. PULLED INTO PARKING LOT A POLICEMAN WAS STANDING THERE. I ASKED HIM TO COME OVER TO LOOK AT ISSUE. HE THOUGHT MY FOOT WAS ON GAS. I THEN OPENED MY DOOR AND HUNG MY FEET OUTSIDE OF THE CAR. HIS STATEMENT WAS "'THIS CAR IS DANGEROUS''. I TOOK VIDEO SHOWING RPM'S AT 3500 AND SPEED ODOMETER AT ZERO. TOOK CAR TO DEALERSHIP, DROPPED OFF FOR WEEKEND. WHEN THEY CHECKED THE CAR ON MONDAY MORNING THEY COULD AGAIN NOT DUPLICATE IT. THEY KEPT THE CAR FOR FIVE DAYS, NUMEROUS PEOPLE DRIVING THE CAR BUT COULD NOT DUPLICATE IT. THEY TELL ME IF THEY CANNOT DUPLICATE IT THEY CANNOT DO ANYTHING ABOUT IT EVEN THOUGH I HAVE THE VIDEO. I LOVE THE CAR BUT I TAKE MY LIFE IN MY HANDS WHEN I DRIVE IT AND I STILL OWE QUITE A BIT OF MONEY ON IT. WHAT RECOURSE DO I HAVE...PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183467March 1, 2019
STEERING
COULD HAPPEN WHILE DRIVING OR WHEN YOU TURN ON THE CAR.... ON THE SCREEN APPEARS A MESSAGE SAYING 'STEERING WHEEL PROBLEM, PLEASE CONTACT SERVICE' AND THE WHEEL TURNS TO BE REALLY HARD TO MOVE, VERY DANGEROUS..... THE ONLY WAY TO FIXED ON THE MOMENT IS TO STOP.... TURN OFF THE CAR AND ON AGAIN. THIS IS A AUTOMATIC STEERING SYSTEM, THERE IS NO WAY TO ADD FLUID OR TRY TO FIX IT BY YOURSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183108February 28, 2019
STEERING
MY CAR TOLD ME DRIVER STEERING MALFUNCTION AND MY STEERING WHEEL COMPLETELY STOPPED WORKING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183209February 28, 2019
STEERING
POWER STEERING STOPPED WORKING. MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" POPS UP AFTER CAR IS STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183219February 28, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING LOST POWER AND "POWER STEERING ASSIST FAILED" ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM CHARLON FORD, INC (760-371-1331, LOCATED AT 269 S CHINA LAKE BLVD, RIDGECREST, CA 93555) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181870February 28, 2019
POWER TRAIN, ENGINE
2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY HAZARD; TRANSMISSION SHIFTING OUT OF GEAR UNEXPECTEDLY. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182756February 27, 2019
FUEL/PROPULSION SYSTEM
FORD SENT US A SAFETY RECALL NOTICE 18S32 (NHTSA RECALL 18V-725). WE SCHEDULED AN APPOINTMENT WITH THE DEALER, BILL TALLEY FORD, INC., IN RICHMOND, VA TO DO THE WORK AS OUTLINED IN THE RECALL NOTICE. THE DEALER REFUSED TO DO THE WORK OPTING INSTEAD TO TELL US THAT "IT WAS NOT NECESSARY".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182764February 27, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING ON A BUSY STREET THE CAR MADE A SOUND WITH THE WORDS 'ENGINE FAULT: ...' THE CARS ELECTRICAL FUNCTIONS WENT HAYWIRE WITHIN A MINUTE OF THE FIRST WARNING AND THE CAR DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182767February 27, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED AND THE STEERING WHEEL WAS LOOSE. ALSO, THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182773February 27, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, SUSPENSION
TAKARA RECALL MY CAR IS SHIFTING WEIRD THE EVAP CANISTER FOR FUEL IS CLICKING AND MY CAR IS GETTING BAD MPG MY CAR CLUNKS WHEN GOING OVER BUMPS THE FRONT END CLICKS WHEN YOU TURN AND FEELS LIKE SOMETHING MIGHT BREAK I DONT THINK THE ELECTRICAL SYSTEM IS WORKING RITE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182814February 27, 2019
STEERING
2012 FORD FOCUS HAS POWER STEERING ASSIST FAULT THAT WILL NOT CLEAR. AFTER ON-LINE RESEARCH DONE, HAVE SEEN THAT MANY OWNERS HAVE EXPERIENCED SAME SUE. BEYONC HAS 81000 MILES ON IT. VEHICLE EXHIBITS ISSUE IMMEDIATELY DURING STARTING AND CONTINUES THROUGHOUT DRIVING. USED TO BE ABLE TO RESET BY TURNING CAR OFF AND THEN ON, HOWEVER THAT NO LONGER WORKS. FORD HAS RECALLED OTHER VEHICLES FOR SAME ISSUE BUT NOT THE FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182864February 27, 2019
POWER TRAIN, ELECTRICAL SYSTEM:WIRING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR INDEPENDENTLY SWITCHED TO FIRST GEAR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, (608)-269-3673) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 107,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182902February 27, 2019
STEERING
THE STEERING INTERMITTENTLY CUTS OUT MAKING IT NEARLY IMPOSSIBLE TO STEER. THE STEERING WENT OUT WHILE I WAS DRIVING AND I NEARLY HIT ANOTHER CAR. I WAS DRIVING ON A LOCAL CITY STREET WHEN THE ISSUE OCCURRED. THE ERROR STEERING ASSIST FAULT, SERVICE REQUIRED UPON LOSS OF STEERING CONTROL. UPON RESEARCH, I HAVE DETERMINED THAT FORD HAS RECALLED OTHER CARS WITHIN THE SAME MODEL YEAR FOR THE SAME ISSUE. I AM CONCERNED THAT IF THIS OCCURS AGAIN IT COULD RESULT IN AN ACCIDENT CAUSING DAMAGE TO PROPERTY AND INJURIES TO MYSELF AND OTHERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182488February 26, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
TAKATA RECALL COMPLAINT. MY SON AND I PURCHASED A 2014 FORD FOCUS TOGETHER. THE REAR DOOR WAS A CONSTANT PROBLEM IN LATCHING PROPERLY AND THIS IS COMPLAINT #1. COMPLAINT #2 IS THE INABILITY TO DRIVE THE CAR ANY MORE. THE CAR MOTOR SEIZED (MY SON SAID THE THE ENGINE BLEW UP) WHILE DRIVING ON THE FREEWAY IN CALIF. AND HAD TO BE TOWED AWAY. MY EX WIFE SPENT $4,500 TO HAVE THE TRANSMISSION REPAIRED PRIOR TO THIS INCIDENT, BY A LOCAL REPAIR SHOP IN CALIFORNIA ONLY TO HAVE THE CAR BACK IN THE SAME UNDRIVEABLE CONDITION. APPARENTLY THE NEW TRANSMISSION NOW HAD ELECTRICAL DEFECTS. THE LOCAL FORD DEALER TOLD MY SON TO TAKE THE CAR BACK TO THE REPAIR SHOP THAT PERFORMED THE WORK ON THE CAR. THE CONCEPT OF THE 14MO2 RECALL OR FAILED SERVICE ACTION NEVER AROSE. WE STILL HAVE A BALANCE ON THE LOAN TO FORD CREDIT AND AN UNDRIVEABLE 2014 CAR. I FIND IT HARD TO BELIEVE THAT AFTER PATRONIZING FORD BY PURCHASING 2 EXPLORERS PRIOR TO THIS FOCUS, THAT SUCH MECHANICAL ISSUES WOULD EXIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182583February 26, 2019
FUEL SYSTEM, GASOLINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE SLOWLY DRIVEN TO AUTONATION FORD KATY (LOCATED AT 20777 KATY FWY, KATY, TX 77450, (281) 305-8949). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR COST. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182606February 26, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND THE TRANSMISSION OVERHEATING INDICATOR ILLUMINATED SEVERAL TIMES. IN ADDITION, THE ENGINE WAS NOT FUNCTIONING NORMALLY. THE VEHICLE DROVE ROUGHLY AND THERE WAS A REDUCTION IN POWER AND SPEED, WHICH COULD CAUSE THE VEHICLE TO STALL. NORTH COUNTY FORD (450 W VISTA WAY, VISTA, CA 92083, 1-(888) 833-0634) STATED THAT CAMPAIGN NUMBER: 18S32 (STUCK CANISTER PURGE VALVE MAY CAUSE A STALL) COULD REMEDY THE FAILURE. THE VEHICLE REMAINED AT THE DEALER AWAITING REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182266February 25, 2019
STEERING
MY VEHICLE HAS LOST THE USE OF POWER STEERING WHILE IN MOTION. THE VEHICLE BECOMES VERY HARD TO STEER MANUALLY AND MUST BE PULLED OVER AND RESTARTED TO ATTEMPT TO BRING THE POWER STEERING BACK ONLINE. IT HAS HAPPENED A COUPLE OF TIMES ON CITY STREETS AND HIGHWAYS. RESTARTING THE CAR DOES NOT ALWAYS BRING THE POWER STEERING BACK ONLINE. IT IS EXTREMELY DANGEROUS TO LOSE POWER STEERING WHILE DRIVING DOWN THE ROAD. THE DASH WARNING 'POWER STEERING ASSIST FAULT' APPEARS DURING THE EVENT THAT THE POWER STEERING MALFUNCTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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