Ford Focus Complaints

22,326 consumer complaints on file.

#11192442March 29, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ELECTRICAL WIRING MALFUNCTION, INTERNAL COMPUTER IS MALFUNCTIONING NOT GIVING DETAILED ON INFO FOR MY CAR IF ANYTHING IS WRONG. FUEL LINE MALFUNCTION. SMALL LEAK AND SMELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192502March 29, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE THE GEAR WAS IN REVERSE, THE VEHICLE ACCELERATED FORWARD INSTEAD OF IN REVERSE. THE FAILURE OCCURRED INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192126March 28, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
BROUGHT THE CAR BRAND NEW, ENJOYED DRIVING IT BUT THEN A YEAR LATER THE CAR WOULD FEEL LIKE IT WOULD STALL BUT IT WOULDN'T STALL THEN WHEN BRAKING IT WOULD ACCELERATE MORE. TOOK IT TO THE DEALERSHIP AT HONOLULU FORD 1370 N. KING STREET HONOLULU, HI 96817 FOR AN OIL CHANGE AND TOLD THEM ABOUT IT ALSO TOLD THEM I GOT A RECALL LETTER IN THE MAIL AND SHOWED IT TO THEM BUT ALL I GOT WAS "OH YOU DON'T HAVE TO WORRY ABOUT THAT RIGHT NOW"! RECENTLY I HAVE CALLED THE DEALERSHIP ABOUT THE RECALL AND STILL NOTHING. THE CUSTOMER SERVICE IS TERRIBLE AND VERY RUDE.I DON'T KNOW WHAT TO DO SO THE ONLY THING I CAN DO IS CALL THEM EVERY WEEK AND ASK ABOUT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192141March 28, 2019
ENGINE, FUEL SYSTEM, GASOLINE, POWER TRAIN
MY CURRENT PROBLEM IS AFTER FUELING UP MY CAR IT STARTS AND THEN STALLS, THEN THE NEXT RESTART IT TURNS OVER ABOUT 5 TO 10 SECONDS AND STARTS AND THEN HAS A ERRATIC IDLE AND IT MAY STALL AGAIN, OR IF I MANAGE TO TAKE OFF IT WILL RUN OK, UNLESS I HAVE TO STOP WITHIN A 100 YARDS, AND IT THEN MAY STALL AGAIN, OR HAVE A ERRATIC IDLE AROUND 2000 RPMS, THEN IDLES DOWN TO THE 750 AREA IF I'M LUCKY, ONLY AFTER FUELING UP. EVERY START AFTERWARDS STARTS AND RUNS FINE UNTIL THE NEXT GAS UP. I HAVE AN ENGINE CODE I BELIEVE THEY SAID WAS A EVAP CODE, MY FUEL TANK IS STARTING TO CONCAVE ON THE BOTTOM. I TALKED TO MY DEALERSHIP AND THEY SAID I'M NOT PART OF THE RECALL, ALTHOUGH HE SAID I FIT ALL THE PARAMETERS OF THE RECALL, BUT MY VIN NUMBER ITS IN THE SYSTEM. I'M LOOKING FOR HELP AND HOPE SOMEONE CAN CONTACT FORD ! PS THIS IS ON GOING AND VERY DANGEROUS! THANK YOU, VERY DISAPPOINTED IN FORD. PS PS THE TRANSMISSION IS ANOTHER FORTY PAGES OF INFO IF YOU EVER HAVE THE TIME TO TALK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192158March 28, 2019
STEERING
COMPLETE FAILURE OF POWER STEERING MAKING CAR IMPOSSIBLE TO DRIVE. PER DEALER RACK / BOLT FAILURE. ESTIMATE TO REPAIR $2200. COULD HAVE CAUSED CAR CRASH. WHAT HAPPENED WARNING LIGHT TO PULL OVER GET SERVICE IMMEDIATELY FOLLOWED BY COMPLETE LOCKING OF STEERING. EVEN THE TOW TRUCK PERSON COULD BARELY GET ON TO TOW TRUCK BECAUSE COULD NOT MOVE POSITION OF CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192305March 28, 2019
ELECTRICAL SYSTEM, STEERING
ELECTRONIC POWER STEERING ASSIST FAILURES. SEVERAL TIMES OVER THE PAST FOUR MONTHS MY WIFE AND I STARTED THE CAR AND THERE WAS NO POWER STEERING. THE CAR WAS UNDRIVABLE AND WARNING ON THE DASH INDICATED STEERING FAILURE. SOMETIMES TWO OR MORE RESTARTS WERE REQUIRED BEFORE THE WARNING WENT OFF AND THE POWER STEERING RETURNED. ALTHOUGH IT HASN'T HAPPENED YET WHILE DRIVING THE CAR. MY RESEARCH ON THIS FAILURE SHOWED THAT ITS HIGHLY POSSIBLE THAT IT COULD HAPPEN WHILE DRIVING AND CAUSE INJURY OR DEATH. FARTHER RESEARCH SHOWS THAT REPAIRS COULD COST AS MUCH AS $2,200.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191773March 27, 2019
POWER TRAIN, STEERING, UNKNOWN OR OTHER
THE TRANSMISSION IS UNDER CLASS ACTION LAWSUIT. HAVING TROUBLE WITH SINCE BUYING IN 2012, STILL WAITING ON OUTCOME OF THAT. TODAY. MARCH 27, 2019, "STEERING WHEEL ASSIST- SERVICE NEEDED". STEERING OUT WHEEL WILL NOT TURN. I WORK I NEED A CAR. I WILL BE CALLING FORD TODAY. MY FORD FOCUS SE IS NO LONGER UNDER WARRANTY, OVER 140,000 MILES ON IT. I WAS NOT ABLE TO LEAVE HOME FOR WORK TODAY. SOMETIMES WHEN I TURN THE CAR OFF THE TIME CHANGES I THEN TURN IT BACK ON AND IT GOES BACK TO THE CORRECT TIME. ALSO IN THE PAST SOMETIMES IN WOULD NOT START. I WOULD WAIT A WHILE AND THEN IT WOULD START. IT HAS NOT DONE THAT SINCE I BOUGHT THE CAR IN 2012. THIS CAR HAS A LOT OF PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191946March 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND SWITCHING GEARS, THE VEHICLE SLAMMED INTO SECOND GEAR. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERYDAY FOR THE PAST MONTH WHEN SWITCHING FROM FIRST INTO SECOND GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191524March 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM
2012 FORD FOCUS STALLING AND SHUTTING OFF ON HIGHWAY. ENGINE STALLING AND SHUTTING OFF MULTIPLE TIMES WHILE DRIVING. CHECK ENGINE INDICATOR ON DUE TO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191605March 26, 2019
WHEELS
MY 2013 FORD FOCUS TIRE ROD "SLIPPED OUT" AND WAS REPLACED. THE PART WAS NOT BROKEN BUT THE THREADS ON THE MALE BOLT SLIPPED OUT AND BECAME DISCONNECTED WHILE EXITING A PARKING. THE PART CAME OUT DURING THE TRANSITION FROM REVERSE TO DRIVE WHILE STOPPED AND STRAIGHTENING THE WHEEL. THE FEMALE PART ON THE TIRE ROD BECAME DISCONNECTED. I HAVE CONCERN THAT THAT IS A PART MALFUNCTION AND THIS SHOULD NOT HAPPEN. I HAVE A VIDEO OF THE PARTS AT THE TIME OF THE INCIDENT THAT SHOWS THE PART IS NOT BEEN BROKEN AND DID NOT HAVE DAMAGE. THIS CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. THERE IS RUST ON THE THREADS AND I FEEL THAT CONTRIBUTED TO IT COMING APART. I BELIEVE THAT THIS PART IS A MANUFACTURERS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191636March 26, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, IT SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (888) 205-0310) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 14,300. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191647March 26, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191656March 26, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND INDICATED THAT THERE WAS FUEL IN THE VEHICLE WHEN THERE REALLY WAS NONE. THE VEHICLE WAS TAKEN TO KISTLER FORD SALES INC. (5555 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FORD MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191247March 25, 2019
FUEL/PROPULSION SYSTEM
FEBRUARY 12 OUR WAY TO WORK ABOUT 1/4 MILE AWAY. AT THE STOP LIGHT WAITING FOR THE OTHER CAR TO TURN. I LET GO OF THE BREAK THEN CAR JUST STOPPED IN THE MIDDLE OF THE ROAD WHILE IN DRIVING. LIGHTS ARE ON. POWER WINDOWS. FUEL TANK DEFORMATION. I GOT IT TOWED TO THE DEALERSHIP. SAYING I HAVE TO PAY $800 SOMETHING DOLLARS FOR DIAGNOSTICS AND THE OTHER PROBLEM HE IS SAYING. UNTIL NOW I STILL DON'T HAVE A CAR. THEY DID NOT GIVE ME A RENTAL CAR OR HAVE THE CAR TOWED. THIS DEFECTS PUTS MY LIFE AND THE OTHER PERSON IN DANGER AND NOW I HAVE TO PAY FOR THE COMPANY DEFECTS? I CALLED 3 DIFFERENT MECHANICS ABOUT IT. DOING MY OWN RESEARCH WHAT IS REALLY GOING ON. TAKE NOTE: THESE PEOPLE HAVE NOT SEEN OR TOUCHED MY CAR. I JUST SIMPLY STATED WHAT HAPPENED. AND I TOLD THEM ABOUT THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191293March 25, 2019
STEERING
WHEN I WENT TO DRIVE MY CAR OUT OF THE DRIVEWAY THE STEERING ACTED LIKE IT WAS LOCKED. AFTER TRYING MULTIPLE TIMES OF TURNING KEY ON/OFF I FINALLY CALLED THE MECHANIC TO TOW THE VEHICLE TO THEIR SHOP. AFTER A COUPLE WEEKS OF DIAGNOSIS IT WAS DETERMINED IT WAS THE ELECTRIC STEERING. WHY HAVE MULTIPLE OTHER FORD VEHICLES HAD A RECALL FOR THIS PROBLEM BUT NOT THE FOCUS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191329March 25, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED A 2014 FORD FOCUS USED WITH 86K MILES, UPON TAKING DELIVERY OF THE VEHICLE WE NOTICED WHILE DRIVING THE VEHICLE WHEN STARTING FROM A COMPLETE STOP THE CAR JERKS AND BUCKS. I TOOK THE VEHICLE FOR RECALLS TO BE FIXED, IN WHICH I BELIEVE THE TRANSMISSION ISSUE FELL UNDER THE TCM MODULE RECALL. MY DAUGHTER WAS DRIVING BACK TO CAMPUS AND THE CAR WAS BUCKING AND JUMPING AND THEN FINALLY CUTOFF WHILE DRIVING!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191336March 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED, THE ENGINE REVVED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF CARY (877-830-1251, LOCATED AT 2333 WALNUT ST, CARY, NC 27518) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191495March 25, 2019
POWER TRAIN
WHEN MY CAR STARTS DRIVING, FROM 0 MPG TO 25 MPG MY CAR SHAKES. IT FEELS LIKE MY CAR IS SLIPPING, AND HAVING A ROUGH JERKING MOTION. I ALSO EXPERIENCED MY CAR ROLL BACKWARD WHEN I WAS TRANSITIONING FROM A RED LIGHT TO A GREEN LIGHT. I WOULD HAVE TO JUST HOPE MY CAR WOULD ACCELERATE IN TIME OR ELSE IT WOULD ROLL AND HIT THE CAR BEHIND .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191021March 23, 2019
UNKNOWN OR OTHER
WHEN I TAKE OFF THE TRANSMISSION WILL SHUDDER. IT ALSO SHAKES WHEN ACCELERATING. IT ALMOST CAUSED ME TO WRECK MULTIPLE TIMES. IT DOES IT FROM TAKE OFF TO AROUND 3RD GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191087March 23, 2019
AIR BAGS
BBOUGHT THE CAR FROM PRIVATE PARTY AND BROUGHT IT TO A SHOP TO BE LOOKED OVER THE BAD A MANCANIC TOOL SCAN THE CAR PASSENGER AIR BAGS ARE NOT RESPONDING TO THE COMPUTER DON'T KNOW HOW MANY OTHER CARS HAVE THIS ISSUE BUT ITS NOT EVEN PULLING A AIRBAG INDICATOR LIGHT ALSO IT FAILED A TEST THE MANCANIC RAN IT SAID PASSENGER AIR BAG NOT RESPONDING AND IN THE EVENT OF A CAR ACCIDENT ALL AIR BAGS MAY NOT GO OFF THIS IS A HUGE SAFETY CONCERN AND ALSO FOR THE SAFETY OF MY PASSENGERS AND MY SELF. AIR BAG LIGHT STILL COME ON WHEN THE CAR RUNS A EQUIPMENT CHECK. AND GOES AWAY AFTER THE CHECK IS DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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