Ford Focus Complaints
22,326 consumer complaints on file.
- #11205279May 2, 2019ENGINE, POWER TRAIN
VEHICLE SHUDDERS WHEN TAKING OFF BUT ONCE INITIAL TAKE OFF IS COMPLETE THERE IS NO SHUDDER ANYMORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11205392May 2, 2019ELECTRICAL SYSTEM
HORN ON MY CAR AND THE ALARM SYSTEM DOESN'T WORK, THIS IS ONGOING PROBLEM WITH THE HORN ON MY 2012 FOCUS. FORD REFUSED TO REPAIR OR ACKNOWLEDGE THIS SAFETY PROBLEM WITH MY CAR. REPORTED THE ELECTRICAL PROBLEMS TO FORD IN 2013-2019. THIS CAR HAS MULTIPLE PROBLEMS, TRANSMISSION REPAIRED ATLEAST 4 TIMES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204997May 1, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN APRIL OF 2019. WHILE ACCELERATING FROM A STOP, THE VEHICLE SHUDDERED. THE VIN WAS EXCLUDED FROM TSB NUMBER: 16-0109 AND CUSTOMER SATISFACTION PROBLEM 14M01 # 6. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) DIAGNOSED THAT THE VEHICLE NEEDED A NEW CLUTCH; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE CLUTCH AND TRANSMISSION LEAK. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 88,800.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11205042May 1, 2019FUEL/PROPULSION SYSTEM
MY FUEL LINE AND FUEL NECK WENT OUT ON ME I WAS DRIVING AND ANOTHER PERSON WAIVED AT ME AND SAID THEY SAW SPARKS COMING FROM THE CAR I WAS IN THE MIDDLE OF THE ROAD AND THEN THE CALL STOP I WAS LOW ON GAS SO I THOUGH I RAN OUT OF GAS GOT GAS AND THE GAS RAN THROUGH TO THE GROUND I HAD NO WARNING IT JUST HAPPEN I CALLED MY MECHANIC HE WAS THE ONE THAT TOLD ME ABOUT THE FUEL LINE AND FUEL NECK HE SAID THAT WAS VERY DANGEROUS BECAUSE THE GAS WAS RUNNING OUT I JUST THANK GOD IT DID NOT BLOW UP WITH ME OR MY GRAND KIDS LOOKS AGAIN I THANK GOD MY FAMILY HAS ALWAYS BEEN A FORD FAMILY BUT I HAVE HAS SO MANY ISSUES WITH THIS CAR IM NOT A HAPPY CAMPER WITH MY FORD FOCUS BUT I CAN'T AFFORD RIGHT NOW TO GET ANOTHER VEHICLE I HAVE A LITTLE OVER A YEAR TO PAY THIS OFF I'M UNSIDE DOWN AND HAVE TO KEEP IT BUT NOT HAPPY ABOUT FORD YOU GUYS HAVE PUT OUT GREAT CARS WHAT HAPPEN TO THE 2013 FORD FOCUS SE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11205128May 1, 2019POWER TRAIN
SOME TIME AGO I NOTICED MY CAR REVVING BUT NOT ACCELERATING. I TOOK THE CAR TO THE FORD REPAIR CENTER AND THEY TOLD ME THE PROBLEM WAS AN EVAP VALVE AND A FEW OTHER COMPONENTS WHICH NEEDED TO BE REPAIRED TOTALLING OVER $2000 IN OUT OF POCKET REPAIRS. SHORTLY THEREAFTER THE EVAP VALVE GETS RECALLED, I HAD TO TAKE IT TO FORD AGAIN TO RE REPLACE THE PARTS THEY REPLACED EARLIER IN THE YEAR. NOW I'M DRIVING THE CAR AGAIN, AND CONTINUE TO EXPERIENCE THE SAME PROBLEM. I TAKE THE CAR IN FOR BREAKS, SHOCKS AND STRUTS. THE MECHANIC ASKS ME IF MY CAR FEELS SLUGGISH AND IF I AM HAVING A PROBLEM STARTING THE CAR, TO WHICH I RESPONDED YES AND HE PROCEEDS TO TELL ME I NEED TO REPLACE MY BATTERY SO I DO, THINKING THAT MAY BE THE PROBLEM WHY THE CAR IS STALLING. AGAIN, NOT THE FIX I WAS LOOKING FOR. A FEW WEEKS LATER, I'M DRIVING DOWN THE ROAD HEADING TO WORK, MY CAR STALLS, YET AGAIN, BUT THIS TIME IT STARTS SLOWING DOWN. I'M ACCELERATING ATTEMPTING FOR IT TO GO AND IT JUST STOPS IN THE MIDDLE OF THE ROAD. I TRIED TURNING IT BACK ON AND NOTHING. A FEW MORE ATTEMPTS LATER AND FINALLY STARTS. I GET TO WHERE I NEED TO GO, PARK THE CAR. UPON RETURNING THE CAR WOULD NOT START. HAD IT TOWED TO A MECHANIC WHO INFORMED THE THE ISSUE IS THE TRANSMISSION. THE CAR HAS NOW BEEN PARKED FOR 4 MONTHS. ENGINE LIGHT NEVER CAME ON AND THERE WAS ABSOLUTELY NO INDICATION ON THE DASHBOARD THAT THERE WAS A PROBLEM. AND THE ISSUE NEVER CAME UP A MONTH EARLIER WHEN FORD REPAIRED THE FUEL EVAP PROBLEM. AT THIS POINT I'M AT MY WIT'S END AND DON'T KNOW IF IT'S EVEN WORTH REPAIRING. AFTER READING THROUGH SOME OTHER COMPLAINTS IS SEEMS THE PROBLEM PERSISTS EVEN AFTER THE ATTEMPTED FIX. WHO HAS MONEY TO KEEP DUMPING INTO A CAR AND NOT KNOW IF FORD WILL EVER RECALL THE TRANSMISSION WHICH THEY REALLY SHOULD DO. THIS CAR HAS BEEN A PROBLEM SINCE IT WAS DRIVEN OFF THE LOT NEW!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204657April 30, 2019ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL: TRANSMISSION MALFUNCTION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204692April 30, 2019ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WILL DRIVING DOWN THE STREET THE OTHER DAY MY CAR STALLED OUT WELL DRIVING THIS IS NOT THE FIRST TIME THIS HAS HAPPENED NOT ONLY THAT BUT WHEN YOU ACCELERATE MY CAR GRINDS WHILE SHIFTING GEARS THE FORD DEALERSHIP ALREADY TOLD ME IT'S DUE TO MY RECALL ISSUE BUT WHEN ASKED TO FIX IT THEY TOLD ME I WAS GOING TO HAVE TO PAY THEM FIRST MY CHILDREN WERE IN MY CAR HAD WE BEEN ON THE HIGHWAY WE COULD HAVE BEEN DEAD SOMETHING NEEDS TO BE DONE ABOUT THIS NEEDS TO BE DONE AS SOON AS POSSIBLE BECAUSE I AM TELLING YOU RIGHT NOW IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL HOLD WHOEVER IS READING THIS EMAIL AND FORWARD PERSONALLY RESPONSIBLE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204811April 30, 2019ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER THE RECALL "REPAIR" MY CAR BEGAN EXHIBITING THE ISSUES DESCRIBED IN THE RECALL. THIS SYSTEM CAUSED MY CLUTCH TO BURN UP AND NOW FORD WILL NOT REPAIR ISSUE. STEPPING ON THE GAS EITHER FLOODS ENGINE OR STALLS ENGINE. ISSUE IS ESPECIALLY NOTICED WHEN LEAVING A STOPPED STATE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204893April 30, 2019FUEL/PROPULSION SYSTEM
I HAVE A RECALL FOR POSSIBLE DEFORMED FUEL TANK. IT IS MAKING MY CAR STALL AT ANY TIME TO INCLUDE USING CRUISE CONTROL OR STOPPED AT A LIGHT. THE ISSUE IS KNOWN BY MY LOCAL FORD DEALERSHIP. THEIR ADVICE IS TO KEEP THE GAS TANK FILLED ABOVE HALF BUT I HAVE STALLED AFTER DRIVING 30 MILES AFTER FILLING UP. I HAD THEM INSPECT MY CAR AND THEY SAID EVERYTHING LOOKED FINE. I ASKED ABOUT THE STALLING AND THEY SAID WAIT FOR THE SOFTWARE. I GUESS THEY EXPECT THAT I WALK TO WORK UNTIL THEY FIX THE ISSUE. I HAD A LOCAL MECHANIC LOOK AT IT AND THEY RECOMMEND I WAIT FOR THE RECALL BECAUSE THEY ARE UNSURE IF THE PART WILL FIX THE PROBLEM WITHOUT THE SOFTWARE. I ALREADY HAD TO RENT A CAR FOR A FAMILY EMERGENCY AND DONT WANT TO GET STRANDED WHILE DRIVING TO WORK BECAUSE I AM FORCED TO DRIVE A FAULTY CAR WITH NO FIX. I CAN AFFORD TO BUY OR RENT A CAR UNTIL AN UNKNOWN DATE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204897April 30, 2019FUEL/PROPULSION SYSTEM
THE FUEL LINE THAT CONNECTS TO THE GAS TANK IS LEAKING AND I CANT GET THE THE CAR TO START EVEN THOUGHT IT'S AT 5 MILE LAST TIME I WAS ABLE TO TURN MY CAR ON WHEN I WAS PARKED IN MY BARRACKS PARKING LOT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204440April 29, 2019ENGINE
BOUGHT FORD FOCUS 2015 ON 02/25/2019 AT DRIVE TIME. DURING THE PROCESS, THEY TOLD ME THAT THERE WAS A RECALL ON THE ENGINE STALLING BUT THE ISSUE DIDN'T INVOLVE ANY FURTHER ACTION. IT ONLY TOOK ME 3 WEEKS TO START HAVING ENGINE STALL WHILE DRIVING OR AT STOP LINE WITHOUT ANY CAUTION WARNING. ALSO HAVE ENGINE CAUTION ON THE DASHBOARD ON 04/24/2019.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204260April 28, 2019POWER TRAIN
TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11204071April 27, 2019ELECTRICAL SYSTEM
MY STEREO HAS DECIDED TO TERRORIZE ME WITH LOUD POPPING, CRACKLING, AND WHITE NOISE. IN THE BEGINNING MY STEREO WOULD MAKE A LOUD POP AND THEN NOT EMIT ANY SOUND. THE DISPLAY WOULD WORK, AND I COULD CHANGE THE STATIONS, INPUTS, AND VOLUME, BUT NO NOISE WOULD COME OUT OF THE SPEAKERS. I WOULD SIMPLY TURN THE CAR OFF AND BACK ON AND THE PROBLEM WOULD BE RESOLVED. SINCE, THIS GREMLIN HAS TRANSFORMED INTO A CREATURE OFF A "PREDATOR" MOVIE. NOW WHEN I START MY CAR, THE MUSIC MAY PLAY FOR A COUPLE SECONDS AND THEN THE LOUD POPPING TAKES OVER. WHETHER THE VOLUME IS ON "1" OR "10" THE NOISE IS JUST AS LOUD AND STARTLING. I WOULD SIMPLY TURN OFF THE POWER TO THE STEREO, BUT THIS DID NOT SEEM TO ALLEVIATE ANYTHING. ALTHOUGH NOT AS CONSISTENT, THE NOISE SEEMS TO INTERMITTENTLY COME EVEN IF THE CAR IS TURNED OFF AND THE KEY NOT IN THE IGNITION. AS STATED, THIS NOISE IS VERY LOUD AND STARTLING. IT STARTLED ME ENOUGH THAT I ACCIDENTALLY JERKED THE WHEEL OUT OF REFLEX WHILE DRIVING DOWN THE HIGHWAY YESTERDAY. MUSIC IS A LUXURY, BUT HAVING THE CRAP SCARED OUT OF YOU BY YOUR OWN CAR WHILE DRIVING IS A GIANT SAFETY ISSUE!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203878April 26, 2019FUEL/PROPULSION SYSTEM
THE ENGINE TENDS TO STALL AT TIMES, HAVE TO PUMP THE GAS PEDAL TO KEEP IT RUNNING. CAR IN MOTION. HAS HAPPENED MANY TIMES FOR ALMOST THE TIME WE BOUGHT IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203945April 26, 2019ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE HAD ABSOLUTELY NOTHING BUT PROBLEMS WITH THIS CAR. HAVEN'T BEEN ABLE TO DRIVE IT FOR TWO YEARS BECAUSE IT'S PROBLEM AFTER PROBLEM. FIRST THE TRANSMISSION WENT OUT AND WE SPENT 3000 TO FIX IT JUST FOR IT TO GET HOME AND START KNOCKING IN THE ENGINE. NOW THE CAR WON'T EVEN TURN OVER OR EVEN TURN ON. I'VE HEARD OF SO MANY RECALLS ON THIS CAR AND IT'S EXTREMELY UNSAFE AND I'M TOO SCARED TO EVEN TAKE IT BACK IN TO FIX IT FURTHER BECAUSE I DO NOT FEEL SAFE DRIVING THIS CAR. I'VE CONTACTED FORD MULTIPLE TIMES WITH ABSOLUTELY NO HELP. NO ONE SHOULD BUY THIS CAR AT ALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203954April 26, 2019ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE BACKSEAT DOORS WILL NOT LATCH AND OR LOCK. THEY HAVE TO BE HELD TOGETHER WITH ZIP TIES. THE RANDOMLY OPENED WHILE I WAS DRIVING DOWN THE ROAD. THIS IS A SERIOUS SAFETY CONCERN, AS I CANNOT USE MY CARE TO TRANSPORT MY CHILD. I KNOW OTHER VERSIONS OF THIS SAME VEHICLE HAVE HAD A SAFETY RECALL ISSUED FOR THIS, AND I AM CURIOUS AS TO WHY MY SPECIFIC MODEL WAS LEFT OUT WHEN I AM EXPERIENCING THE SAME PROBLEMS. THIS CAR IS NO LONGER DRIVEABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203679April 25, 2019VISIBILITY/WIPER
AS STATED IN OTHER COMMENTS WIPER WORK FOR A BIT THEN STOP IN THE MIDDLE OF THE WINDOW. I HAVE HAD THE MOTOR REPLACED AND WIPERS BY A FORD DEALER. THIS ISSUE IS A BIG PROBLEM WHEN IT RAINS. THE DEALER FOUND NOTHING WRONG; BUT THERE IS A DEFECT IN THE WIPERS. WILL CAUSE A MAJOR ACCIDENT IF NOT CORRECTED. SEEMS MANY OTHERS STATE THE SAME PROBLEMS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203719April 25, 2019SERVICE BRAKES
TL* THE CONTACT OWNED A 2006 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES FAILED AND THE VEHICLE CRASHED INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT INJURED, BUT WAS TAKEN TO A MEDICAL EMERGENCY CENTER FOR OBSERVATION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED AND DEEMED TOTALED BY THE INSURANCE COMPANY. THE CAUSE OF THE BRAKE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 117,459.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203795April 25, 2019POWER TRAIN
THE CAR HAS AN AUTOMATIC TRANSMISSION WHEN ACCELERATING AND THE CAR ATTEMPTS TO SHIFFT FROM 1ST GEAR TO 2ND GEAR THERE IS A SHUTTER FEELING IN THE TRANSMISSION AND SOMETIMES A GRINDING SOUND, ESPECIALLY WHEN TURNING WHILE ACCELERATING. I HAVE TAKEN IT TO HERTRICH FORD IN EASTON, MD TWICE NOW AND BOTH TIMES THEY SAY IT IS "WITHIN SPECS". THEY ALSO SAY THEY REPROGRAMMED SOMETHING. THE CAR HAS 29.000 MILES ON IT. NOW I'M HEARING WHAT SOUNDS LIKE A WHEEL BEARING THUMPING IN THE DRIVER'S SIDE FRONT WHEEL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11203837April 25, 2019ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL AFTER I WENT TO A GAS STATION AND FILL MY TANK UP WITH GAS DRIVE ABOUT 2 MILES THE CAR START TO STALL IN THE MIDDLE OF THE STREET WITH ME ALMOST CAUSE ME TO BE IN AND ACCIDENT LUCKILY I PULL TO THE SIDE TO AVOID THAT THEN THE CHECK ENGINE LIGHT CAME ON SUGGESTING I CHECK FUEL COMPONET AND SERVICE ENGINE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0