Ford Focus Complaints

22,326 consumer complaints on file.

#11207897May 15, 2019
STEERING
SEVERAL TIMES WHEN STARTING THE VEHICLE, I WAS UNABLE TO TURN THE STREERING WHEEL. IT WOULD FLASH A MESSAGE SAYING STEERING ASSIST FAILURE. THE POWER STEERING RACK AND PINION HAS TO BE REPLACED ON A CAR THAT IS 4 YEARS OLD. IT'S COSTING ME 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207902May 15, 2019
ELECTRICAL SYSTEM
RADIO STARTS TO POP AND SOUND LIKE MACHINE GUN FIRE. IT GOES OFF AND ON IRREGULARLY AND EVEN DOES IT WHEN CAR IS TURNED OFF. SOMETIMES IT WILL WORK FOR 10 MINUTES AND THEN THE POPPING AND GUN FIRE BEGINS AGAIN. I AM AFRAID THAT SOMEONE WILL THINK I'M SHOOTING AS THEM. IF IT COMES ON WHILE DRIVING, IT IS VERY SCARY. COULD CAUSE AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207910May 15, 2019
POWER TRAIN
I WAS DRIVING AND ALL OF A SUDDEN NY CHECK ENGINE LIGHT CAME ON, MY CAR BEGAN TO SHUDDER AND LURCH FORWARD A FEW FEET AS I TRIED TO ACCELERATE, IT SEEMES LIKE I HAS A SUDDEN LOSS OF POWER AS WELL. I DROVE HOME IMMEDIATELY AND UPON GETTING HOME REALIZED I COULD NOT REVERSE. AS I TRIED TO REVERSE MY CAS ENGINE SIMPLY JUST REVVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207922May 15, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
TAKATA RECALL MY DRIVER SIDE DOOR WANT SHUT AND I SEE IT HAS A RECALL ON MY ENGINE ALSO. I WAS DRIVING AND MY DOOR JUST FLEW OPEN I TRIED SHUTTING IT SEVERAL TIMES IT WOULDN'T BUDGE. MY RADIO ALSO DON'T WORK ETHER I DON'T KNOW IF THAT'S PART OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207458May 14, 2019
FUEL/PROPULSION SYSTEM
I AM HAVING AN ISSUE WITH FILLING MY CAR WITH GASOLINE. IT CAN TAKE ME UP TO 20 MINUTES TO PUT $10 WORTH OF GAS IN THE CAR. THE GAS NOZZLE CONSTANTLY WILL CLICK OFF WHEN I AM FILLING THE TANK. IT DOES NOT MATTER IF I AM DOING IT MANUALLY OR IF I SET THE GAS NOZZLE TO THE AUTOMATIC FEATURE. I HAVE TO CONTINUALLY DEPRESS THE NOZZLE TO FILL MY CAR AND IT CONSTANTLY CLICKS OFF. I HAVE TRIED DIFFERENT GAS STATIONS, AND I WILL TRY TO HOLD THE NOZZLE IN DIFFERENT WAY, BUT IT NEVER WORKS PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207512May 14, 2019
SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE STARTED LAGGING AND THE RPM WAS GOING UP TO 60. STOP AT RED LIGHT THE PASSENGER SIDE FRONT WHEEL CAUGHT A FIRE. BRAKE CALIBER LOCKED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11207534May 14, 2019
ENGINE
MY HUSBAND WAS DRIVING THE CAR TO WORK ON THE INTERSTATE SHORTLY AFTER 6AM IN THE POURING RAIN. TRAFFIC WAS MOVING AT ROUGHLY 65 MILES AN HOUR. AS TWO HIGHWAYS WERE MERGING TOGETHER, HIS VEHICLE LOST POWER. RPM'S WENT HIGH BUT VEHICLE WOULD NOT ACCELERATE. HE PUT ON FLASHERS AND PROCEEDED TO COAST INTO RIGHT HAND LANES, BUT ONLY HAD ENOUGH POWER TO LAND IN THE GORE, WHICH IS THE V WHERE TWO HIGHWAYS COME TOGETHER. HE TURNED THE VEHICLE OFF AND TRIED TO RESTART, BUT IT WOULD NOT RESTART. IT TOOK 1 AND 1/2 HOURS FOR RESCUE VEHICLE TO ARRIVE WHILE TRAFFIC SPED BY ON BOTH SIDES OF HIM, LEADING HIM TO BELIEVE HE WAS LIVING HIS LAST MOMENTS. HORRIFYING! COURTESY PATROL GOT MY HUSBAND TO SAFETY, TOW TRUCK RETRIEVED VEHICLE AND TOOK IT TO DEALERSHIP. THEY SAID THAT ESSENTIALLY, THE TRANSMISSION SHIFTED INTO NEUTRAL AS HE DROVE DOWN THE HIGHWAY AND THERE WAS NOTHING HE COULD HAVE DONE TO STOP IT. THEY REPLACED THE F MODULE-TRANSMISSION CONTROL AT N/C, AND ALSO PERFORMED UNRELATED PCM UPDATE FOR A RECALL. WE TRADED OFF THE VEHICLE YESTERDAY. TRANSMISSION HAD BEEN REPAIRED NUMEROUS TIMES FOR SHAKING OR STALLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207574May 14, 2019
STEERING
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING FAILED. NO WARNING LIGHT ILLUMINATED. THE INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND DID FIND A FAILURE. THE DEALER WAS NOT MADE AWARE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE BUT REFUSED TO ASSIST FURTHER. THE FAILURE MILEAGE WAS 34,000. THE CONSUMER STATED COMPUTER CONTROLS STEERING AND FORCED IT TO SHUT DOWN *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207592May 14, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
STALLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207370May 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED TO HESITATE WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOB DAVIDSON FORD LINCOLN LOCATED AT 1845 E JOPPA RD, BALTIMORE, MD 21234, (410) 661-6400, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207392May 13, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, POWER TRAIN
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207172May 13, 2019
ENGINE, POWER TRAIN
WHEN ACCELERATING THE CAR MAKES A LOUD NOISE WHEN TRYING TO SHIFT AND HESITATES WHEN GIVING IT GAS. CAR WAS PURCHASED IN JAN 2019 AND HAD BEEN DOING THIS SINCE WE OWNED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207204May 13, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY. THE CONTACT STATED THAT THE FAILURE WAS PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207272May 13, 2019
POWER TRAIN
TRANSMISSION FAILS TO ENGAGE, SKIPS GEARS, ACCELERATOR DOES NOT MOVE CAR INITIALLY BUT WILL REV HIGH THEN ENGAGE. MULTIPLE REPAIR ATTEMPTS HAVE FAILED TO CORRECT THE SITUATION FROM REPLACED CLUTCH PLATES TO TCM REPLACEMENTS TO REPROGRAMS OF THE MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207047May 12, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11207056May 12, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SINCE IVE PURCHASED MY FORD FOCUS BACK IN 2013 I HAVE TAKEN THE CAR BACK TO FORD DEALERSHIP ON NUMEROUS OCCASIONS IN RELATION TO THE FAULTY TRANSMISSION AND ELECTRICAL ISSUES. ON MY 5TH ATTEMPT MY TRANSMISSION WAS REPLACED. THIS WAS AROUND THE END OF 2017 TO 2018. ON MAY 2ND 2019 I WAS DRIVING TO WORK AND AS SOON AS I TURNED ON THE CAR THE WINDSHEILD WIPERS STARTED TO GO OFF AND FOR SOME REASON I COULD NOT TURN THEM OFF. ONCE I ARRIVED ONTO MY WORK CAMPUS I TURNED THE CORNEE TO PARK MY CAR... WHEN ALL OF A SUDDEN MY CAR FLASHED AN ERROR MESSAGE ON MY DASH STATING THE FOLLOWING, " TRANSMISSION FAILURE REPAIR NOW". I CALMLY PARKED THE CAR AND WITHIN SECONDS OF TURNING OFF THE CAR I SEE SMOKE AND THEN FLAMES FROM THE BOTTOM OF MY ENGINE HOOD. I QUICKLY EXITED THE CAR ABD THE FLAMES GOT BIGGER AND BIGGER. THE FIRE DEPARTMENT WAS CALLED AND THE HAD TO SMASH THE BACK WINDOW DUE TO THE FLAMES THAT HAD OVER TAKEN THE FRONT OF THE CAR. UNFORTUNETLY MY CAR IS NOT A TOTAL LOSS. I WAS AT THE END OF MY CONTRACT AGREEMENT WITH FORD AND INLY HAVING TO PAY 6400 LEFT ON MY LOAN. IVE CALLED THEIR CUSTOMER SERVICE TO COMPLAIN AND SEE WHAT CAN BE DONE AND WAS TOLD I WOULD GET A LETTER IN 2 WEEKS BY THEIR LEGAL COUNCIL. THIS HAS CAUSED ME TO DELAY MY ENTRY INTO NURSING SCHOOL SINCE NOW I HAVE TO WORK TO HANDLE THE CAR THE NEW CAR I JUST HAD TO BUY. I NEED TRANSPORTATION FOR WORK AND FORD TOOK THAT FROM ME. IVE NOW SEEKED OUT A LAWYER TO SEE WHAT CAN BE DONE. WITH ALL THE TIMES I ASKED FOR HELP AND I ENDED UP SEEING MY CAR GO UP IN SMOKE. IM JUST SO THANKFUL I WAS ABLE TO GET OUT IOF THE CAR IN TIME. BUT BELIEVE ME IM STILL SHAKEN AND THIS HAS CAUSED ME TO NEVER BUY FORD AGAIN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11207003May 11, 2019
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
CAR WILL NOT START. WILL RESPOND TO A JUMP BUT WILL NOT START AFTER RUNNING FOR AWHILE AGAIN. THEN IT STARTS WITH A BIT OF HESITATION FOR AWHILE AND THEN BACK TO NEEDING A JUMP. WHEN AT A STOP AND ACCELERATING, THERE IS A HUGE PAUSE BEFORE THE RPMS KICK IN THEN IT GOES ALL THE WAY TO MAX BEFORE CALMING DOWN TO WHERE IT SHOULD BE. POWER JUST DOESN'T FEEL RIGHT. ALSO THE SYNC 3 HAS HORRIBLE RESPONSE AND DELAY MOST DAYS. IS IT RELATED TO THE POWER /ELECTRICAL ISSUE? NEW OWNER PURCHASED 2/19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206754May 10, 2019
FUEL/PROPULSION SYSTEM
MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735 OUR VEHICLE'S FUEL TANK COLLAPSED OVER A YEAR AGO AND WE ARE UNABLE TO FULLY USE THE VEHICLE. FORD DOESN'T APPEAR TO BE PROVIDING NECESSARY PARTS TO DEALERS FOR REPAIR. WE ARE GETTING NOWHERE AND THE CAR IS UNSAFE. PERHAPS YOU CAN COMPEL FORD TO FIX THIS RECALL IN A MORE TIMELY MANNER. I SUSPECT THERE ARE OTHERS WITH THE SAME PROBLEM. THANK YOU IN ADVANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206820May 10, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED HESITATING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER WEST HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5701 MULTIPLE TIMES, WHERE IT WAS DIAGNOSED BUT NO FAILURE WAS DETECTED. THE CONTACT STATED THAT THE VEHICLE CONTINUED WITH THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206865May 10, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DELAYS TO ACCELERATE AND THE ABNORMALLY SHOOK. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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