Ford Focus Complaints

22,326 consumer complaints on file.

#11209499May 23, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, BOTH WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO PERFORMANCE FORD LINCOLN BOUNTIFUL (LOCATED AT 1800 S MAIN ST, BOUNTIFUL, UT 84010, (888) 476-8961) WHERE AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 13V475000 (ELECTRICAL SYSTEM, EQUIPMENT) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V149000 (VISIBILITY) REGARDING THE WIPERS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE WIPER FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209514May 23, 2019
FUEL/PROPULSION SYSTEM
FIRST SIGN OF AN ISSUE WAS THE CHECK ENGINE LIGHT ILLUMINATING IN OCTOBER OF 2018. SHORTLY AFTER THE ENGINE RANDOMLY STARTED LOSING POWER AND SHUTTING DOWN COMPLETELY AT RANDOM INTERVALS. IT COULD EITHER BE WHILE DRIVING OR SITTING AT A STOP LIGHT. I GO TO ACCELERATE AND NOTICE THE ENGINE HAS SHUT OFF. THE CAR WILL FREQUENTLY BEHAVE AS IF IT HAS REDUCED POWER WHEN PUSHING THE ACCELERATOR PEDAL. THE RPMS OF THE CAR WILL ALSO RANDOMLY FLUCTUATE AS THE CAR IS STRUGGLING TO GET ENOUGH FUEL TO KEEP IT RUNNING WHICH ALSO BRINGS A VERY ROUGH IDLE. THE RPMS DO NOT CLIMB AS QUICKLY AND THE ENGINE HAS A LOW RUMBLE TO IT SOUNDING LIKE IT IS STRUGGLING. THIS IS ALSO ACCOMPANIED BY WHAT SOUNDS LIKE BACKFIRES COMING FROM THE EXHAUST. WHEN REFUELING AND PUTTING THE GAS PUMP INTO THE CAR THERE IS A LARGE HIGH PRESSURE RELEASE FROM THE GAS TANK. UPON TRYING TO RESTART THE CAR THE STARTER MOTOR HAS TO SPIN FOR AN EXTRA 5 SECONDS OR SO UNTIL THE ENGINE TURNS ON. WHEN IT DOES TURN ON IT SPUTTERS AND STRUGGLES TO GET TO A STABLE IDLE RPM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209580May 23, 2019
ENGINE, UNKNOWN OR OTHER
CAR STUTTERS FROM STARTING OUT TAKES TOO LONG TO ACCELERATE AND FRIENDS HAVE SAID WHAT'S WRONG WITH THE CAR .IT FEELS LIKE THE TRANSMISSION IS SLIPPING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209200May 22, 2019
POWER TRAIN
WHEN PUTTING MY 2015 FORD FOCUS IN REVERSE FROM PARK IT WENT FORWARD. I REPEATED THIS ACTION 3 TIMES BEFORE IT FINALLY REVERSED! I COULD HAVE GONE DOWN INTO A RAVINE! TOOK THE FORD FOCUS TO RIVERTOWN FORD AND THEY HAD THE CAR FOR 3 DAYS BUT COULD NOT "DUPLICATE" THE COMPLAINT SO THEY COULD NOT FIX IT UNDER WARRANTY. ALSO, THE TRANSMISSION JERKS FORWARD WHEN PUT IN MOTION AND SHAKES WHEN SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209222May 22, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE RECALL THAT HASN'T BEEN SATISFIED AS OF YET REGARDING THE CPV HAS CAUSED MAJOR ISSUES WITH MY CAR YET I CAN'T GET IT FIXED AS THE DEALER REPLIED SAYING IT WASN'T AVAILABLE YET WHEN THE RECALL WAS OCTOBER 2019. I ALSO BELIEVE I'VE HAD A FAULTY TRANSMISSION AND YET THE DEALER HAS ALSO SAID THEY COULDN'T DO ANYTHING ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209250May 22, 2019
POWER TRAIN, STEERING
THE POWER STEERING FOR A WHILE WORKED INTERMITTENTLY, BUT 1 MONTH AGO THAT STOPPED WORKING COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209248May 22, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, IT FAILED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO EXPERIENCED HESITATION WHEN ACCELERATING AND SHUT OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE AND A FAULTY TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209269May 22, 2019
FUEL/PROPULSION SYSTEM, STEERING, WHEELS
TAKATA RECALL I NOTICED THAT THIS VEHICLE "CHUGS" WHEN IT IS SITTING IDLE, AND THAT SOMETIMES IT FEELS AS IF IT WANTS TO STALL WHILE IDLING. THERE IS ALREADY A RECALL OUT FOR THIS ISSUE BUT I HAVE NOT BEEN INFORMED OF IT. IT SAYS THAT 10/22/2018 THERE WAS A RECALL FOR THIS ISSUE. ONTO THE NEXT ISSUE, WITHOUT WARNING MY VEHICLE BEGAN TO SHAKE (THIS CAR IS MY DAILY DRIVER) AND THEN I BEGAN TO HEAR WHINING WHENEVER I WOULD TURN! HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209303May 22, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE TAIL LIGHT IS OUT (BRAKE LIGHT BULB FAULT WARNING LIGHT IS ON). AFTER SEVERAL BULB CHANGES, THE BRAKE LIGHT EITHER DOES NOT COME ON OR IT BURNS OUT VERY QUICKLY. AN ON-LINE SEARCH REVEALED THAT THIS IS A COMMON PROBLEM AND FORD HAS DONE NOTHING ABOUT THIS SAFETY CONCERN. I DO NOT KNOW WHEN THIS PROBLEM FIRST STARTED BECAUSE IT MAY HAVE BEEN A LONG TIME BEFORE SOMEONE ELSE NOTICED IT AND ALERTED ME. THE PROBLEM IS PRESENT AS SOON AS THE KEY IS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209316May 22, 2019
FUEL/PROPULSION SYSTEM
FORD HAS NOT ACTED ON THEIR RECALL (FORD RECALL #) 18S32, FOR OVER 7 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209353May 22, 2019
ELECTRICAL SYSTEM, ENGINE
A MONTH AGO I STARTED GETTING HIGH TEMPERATURE WARNING ON MY CAR, MY COOLANT WAS COMPLETELY EMPTY, SO I REFILLED IT, BUT NOW MY COOLANT IS COMPLETELY EMPTY AGAIN WHICH COULD HAVE RESULED IN A FIRE, I HAVE NO BEEN IN ANY RECENT ACCIDENTS, I'M A VERY DEFENSIVE DRIVER AND I DIDN'T RUN ANYTHING OVER.AND MY BACK BREAK LIGHT KEEPS GOING OUT AND IVE REPLACED IT SEVERAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209369May 22, 2019
UNKNOWN OR OTHER
THE RADIO ON MY CAR KEEPS FAILING. THE SPEAKERS POP LOUDLY ALL THE TIME EVEN WHEN THE CAR IS NOT IN MOTION. THE RADIO IS OFF AND THE SPEAKERS START POPPING LOUDLY. THIS HAPPENED ONCE A MONTH AND NOW MY RADIO DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209390May 22, 2019
POWER TRAIN
THE CAR JERKS AND SHUTTERS WHEN TAKING OFF FROM A COMPLETE STOP. THIS IS WORSE WHEN THE A/C IS ON. WHEN ACCELERATING THE CAR WILL JERK BETWEEN SHIFTING GEARS CAUSING THE CAR TO MOVE SLOWER AT TAKE OFF WHICH HAS ALMOST CAUSED MULTIPLE ACCIDENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208892May 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
PURCHASED VEHICLE IN AUG 2018. VEHICLE HAS STALL ON ME 4 TIMES SINCE I HAD IT ALSO, WENT TO THE FORD HOMESTEAD DEALER FOR RECALL ISSUES BUT CAR SEEM TO STILL STALL. ENDED UP TAKING THE VEHICLE ON 05/17/19 FOR AN OIL CHANGE AND DIAGNOSTIC DUE TO THE CHECK ENGINE CAME ON AND VEHICLE WAS TAKEN TO PEP BOYS AND WAS THERE ALL WEEKEND. NOW I THOUGHT THE REPAIR WAS FIXED AND THE WAS RETURNED TO ME ON 05/19/19 WHICH THE CHECK ENGINE LIGHT CAME BACK ON. SO NOW THE CARE CONTINUE TO STALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208898May 21, 2019
AIR BAGS, SEAT BELTS
I WAS TURNING LEFT ON A YELLOW LIGHT IN A BUSY INTERSECTION DURING RUSH HOUR. THE CAR OPPOSITE OF MINE WAS NOT PAYING ATTENTION AND HIT THE BUMPER OF MY CAR. MY AIR BAG DID NOT GO OFF AND MY SEAT BELT DOESN'T PULL OUT THE WAY IT SHOULD NOW.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11209048May 21, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AT A GROCERY STORE, THE ENGINE WOULD NOT TURN OFF. THE CONTACT PULLED THE FUEL FUSE TO DISCONTINUE THE FLOW OF FUEL AND SHUT THE ENGINE OFF; HOWEVER, THE VEHICLE LIGHTING REMAINED ILLUMINATED. THE BATTERY HAD TO BE DISCONNECTED TO TURN OFF THE LIGHTS. THE FAILURE RECURRED THREE TIMES. THE CONTACT CALLED ROY O'BRIEN FORD AT 586-776-7600 (LOCATED AT 22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080) AND WAS INFORMED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO ELDER FORD (888-467-5023, LOCATED AT 777 JOHN R RD, TROY, MI 48083) WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY EXPLANATION FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209116May 21, 2019
ELECTRICAL SYSTEM, STEERING
THE ELECTRONIC POWER STEERING GOES OUT WITHOUT WARNING WHILE DRIVING ON A CITY STREET !!! THE INTERNET IS TEAMING WITH COMPLAINTS ABOUT THIS ON THIS VEHICLE. DOES SOMEONE HAVE TO DIE BEFORE THE NHTSA TAKES ACTION ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209125May 21, 2019
STRUCTURE:BODY
DRIVER'S SIDE REAR DOOR FAILED TO LATCH. TOOK VEH TO DEALER. THEY ADVISED REAR DOOR LATCH FAILURE REMOVED DOOR PANEL AND REPLACED DOOR LATCH. I ASKED IF THIS WAS A RECALL AND WAS TOLD NO I WOULD HAVE TO PAY FOR IT, THAT THIS VEHICLE WAS NOT ON THE RECALL ISSUED BY NHTSA 16V643000 2012-1015 FORD FOCUS. IF THIS IS CORRECT MAYBE YOU NEED TO EXTEND THE RECALL. SEE ATTACHMENT WITH BILL FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208591May 20, 2019
FUEL/PROPULSION SYSTEM
FUEL GAUGE SUDDENLY INACCURATE- SHOWING FULLER THAN IT SHOULD BE. NOTICED DISCREPANCY AFTER DRIVING A SHORT DISTANCE, SHOPPED AND PLANNED TO GET GAS ON THE WAY HOME. WHEN I STARTED THE ENGINE THE GAUGE WENT FROM 1/2 FULL TO 3/4 FULL. IT REMAINED 3/4 FULL WITH ADDITIONAL DRIVING OF MULTIPLE TRIPS. I WAS TOLD BY THE LOCAL FORD DEALER THIS WAS NOT COVERED UNDER RECALL 18532.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208628May 20, 2019
POWER TRAIN
UPON ACCELERATION MY CAR WILL SKIP AND JUMP. I AM TOLD BY A FORD DEALERSHIP THAT THE CLUTCH HAS TO BE REPLACED AND STOP AT ANY POINT WHILE DRIVING. I'VE REACHED AND FOUND OUT THE SAME MAKE, MODEL, YEAR HAVE THE SAME PROBLEM.COSTING $1980.00 IN REPAIRS. IT'S A SAFETY ISSUE , IT SHOULD BE A RECALL ISSUE.REPAIRS ON SAME TYPE OF CAR ARE BEING DONE WEEKLY 2 TO 3 AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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