Ford Focus Complaints

22,326 consumer complaints on file.

#11208748May 20, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR TAIL LIGHTS ARE SUBJECT TO A "BRAKE LAMP BULB FAULT" DUE TO THE SHODDY WIRING AND WIRING HARNESS THAT AFFIXES THE WIRES TO THE TRUNK LID. AFTER MANY OPEN AND CLOSE ITERATIONS OF THE TRUNK LID, WIRES BECOME BRITTLE AND FRAY, AND EVENTUALLY FAULT. THE PROBLEM IS WIDESPREAD THROUGHOUT THE FORUMS WITH MANY INDIVIDUALS RESORTING TO CUTTING THE CABLES AND RESOLDERING OR REATTACHING THEM WITH REDUCED WIRE TENSION. THIS IS A MAJOR PROBLEM AND CAN CAUSE POTENTIAL REAR END ACCIDENTS WHEN THE BRAKE AND TAIL LIGHTS FAIL TO ILLUMINATE. THE FAULT APPEARS AS SOON AS THE CAR TURNS ON, AND CAN SPORADICALLY GO AWAY WHEN DRIVING. AS SPORADICALLY AS IT DISAPPEARS, IT REAPPEARS AND REMAINS. THIS IS ABSOLUTELY A DESIGN FLAW WITH WIRING NOT SHIELDED IN ANY WAY AND SIMPLY WRAPPED IN TAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208762May 20, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED AND WAS UNABLE TO TURN. THE CONTACT CALLED DENNY MENHOLT FORD (LOCATED AT 50 FORD LN, BUTTE, MT 59701, (406) 494-6333) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208766May 20, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SEATS
ONE DAY WHILE FILLING CAR UP.. I NOTICED A FEW DROPS OF GAS ON THE GROUND AFTERWARDS. TODAY I WANTED TO ADD $8 TO MY GAS TANK. THE MOMENT I STARTED PUMPING THE GAS STARTED COMING OUT. I TRIED A FEW TIMES TO CONTINUE BUT I KEPT COMING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208852May 20, 2019
STEERING
POWER STEERING FAULT NUMEROUS TIMES AND CAR HAS TO BE SHUT OFF AND RESTARTED SOMETIMES MULTIPLE TIMES TO GET POWER STEERING TO WORK SO THE CAR IS DRIVEABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208493May 19, 2019
STEERING, UNKNOWN OR OTHER
POWER STEERING FAILURE, THE POWER STEERING LOCKED UP ONE DAY WHEN I WENT TO THE STORE,I STARTED THE CAR& THE POWER STEERING WAS LOCKED AND EXTREMLY HARD TO STEER, I FINALLY DROVE IT HOME WHICH WAS ABOUT 15 MILES, I HAD TO DRIVE VERY SLOW BECAUSE IT WAS VERY HARD TO STEER, THE CAR WAS PARKED IN A STORE PARKING LOT AND WHEN I RETURNED TO THE CAR IT WAS VERY HEAVY TO TURN THE WHEEL I WAS AFRAID TO DRIVE IT HOME BUT I DIDNT WANT TO LEAVE IT OVERNIGHT IN A STORE PARKING LOT...
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11208526May 19, 2019
STEERING
MY 2013 FORD FOCUS HATCHBACK POWER STEERING STOP WORKING! THIS IS NOT GOOD BECAUSE NOW I HAVE NO CHOICE BUT TO HIT SOMETHING BECAUSE I CAN NO LONGER MANEUVER AROUND IT. THE CAR IS HARD TO STEER AND SHOULD NOT HAPPEN ON ANY VEHICLE! LUCKILY THIS HAPPENED HOURS AFTER GETTING HOME FROM WORK. NOW I HAVE TO DRIVE MY CAR LIKE THIS UNTIL I PAY IT OFF OR TRADE IT IN! THAT'S CRAZY AND I HAVE FOUND OUT THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208198May 17, 2019
POWER TRAIN
WHILE IN MOTION ON A HIGHWAY OR STREET, THE VEHICLE HESITATES AND SHUTTERS AS THOUGH THE TRANSMISSION ISN'T ENGAGING CORRECTLY, WHICH CAUSES THE VEHICLE TO EITHER ACCELERATE TOO QUICKLY OR NOT ACCELERATE AT ALL SOMETIMES AND WHILE STOPPED AT A TRAFFIC LIGHT THIS VEHICLE WILL AND DOES SHUTTER AND HESITATE TO GO FORWARD WHEN THE TRAFFIC LIGHT TURNS GREEN TO GO, WHICH IN TURN ALLOWS THE VEHICLE BEHIND IT TO ASSUME MY VEHICLE IS IN MOTION AT THE CORRECT SPEED FOR THEM TO FOLLOW WHEN IT IS NOT. I HAVE TO BE CAREFUL WHEN PULLING ONTO A HIGHWAY THAT THERE IS NO OTHER VEHICLES COMING FOR QUITE A DISTANCE SO I CAN PULL ONTO THE HIGHWAY SAFELY WITHOUT MY VEHICLE HESITATING TO GO FORWARD OR SHUTTERING, WHICH IS A HUGE SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. THIS IS A VERY DANGEROUS SITUATION TO BE PUT IT, AND IT SCARES ME TO EVEN DRIVE THE CAR. THE CAR HAS ONLY 40,000 MILES ON IT AND SHOULD NEVER BE DOING THIS. I'VE HAD IT TO DIFFERENT REPAIR SHOPS TO SEE WHAT COULD BE WRONG AND EVERY ONE OF THEM HAVE TOLD ME TO CONTACT THE DEALERSHIP WHERE I PURCHASED IT, AND I'VE DONE THAT AND THEY SAY "THERES NOTHING THEY CAN DO, TO CONTACT YOU". I WOULD LIKE TO JUST TRADE IT OFF, BUT, I WOULD FEEL HORRIBLE IF SOMEONE ELSE GOT IT AND ENDED UP IN A SERIOUS/FATAL CAR ACCIDENT BECAUSE OF THIS ISSUE. PLEASE HELP ME FIGURE OUT WHAT IS GOING ON AND WHAT TO DO ABOUT IT. THERE HAS BEEN OTHER SIMILAR PROBLEMS WITH OTHER FORD FOCUS VEHICLES THAT HAVE BEEN RECALLED, BUT I'VE NOT RECEIVED A RECALL ON MINE AS OF YET AND I HONESTLY BELIEVE THAT SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS SERIOUSLY INJURED OR DIES DUE TO THIS MAJOR MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208256May 17, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST WAS FAULTY AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE CONTACT OBSERVED THAT "STEERING ASSIST MALFUNCTION" WAS DISPLAYED ON THE INSTRUMENT PANEL, MALUFUNCTION WARNING LIGHT CAME UPON. THE VEHICLE WAS TAKEN TO WAYNE AKERS FORD (2000 10TH AVE N, LAKE WORTH, FL 33461, (800) 749-8875) WHERE IT WAS DIAGNOSED THAT A NEW STEERING GEAR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS INVALID. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208270May 17, 2019
ENGINE
TL* THE CONTACT OWNED A 2016 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOTALED AND TOWED TO THE INSURANCE COMPANY LOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,654. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11208291May 17, 2019
FUEL/PROPULSION SYSTEM
FORD ISSUED A RECALL ON THIS VEHICLE (MANUFACTURER RECALL #18S32) NHTSA RECALL # 18V735 ON OCTOBE22, 2018. THEY STILL HAVE NOT COME UP WTIH A REMEDY OTHER THAN TO KEEP THE GAS TANK AT LEAST 1/2 FULL. THIS IS NOT ACCEPTABLE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208301May 17, 2019
ELECTRICAL SYSTEM, STEERING
WHEN TURNING LEFT OR RIGHT IT WOULD MAKE A GRINDING NOISE AT ALL SPEEDS ON BACKROADS OR HIGHWAY SPEEDS. ALSO, WHEN GOING STRAIGHT IT WAS DIFFICULT TO MAINTAIN A STRAIGHT PATH AND TAKES RESISTANCE. WHEN I TOOK IT TO THE FORD DEALERSHIP THEY STATED IT WAS AN ELECTRICAL ISSUE IN THE COMPUTER FOR THE STEERING SYSTEM CAUSING IT TO MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207948May 16, 2019
STEERING
THE POWER ASSISTING WHEEL STEERING HAS MALFUNCTION AND LEADS TO VERY DIFFICULT WHEEL TURNING. IT INCREASE THE RISK OF ACCIDENT WHEN THE MALFUNCTION WAS SUDDENLY HAPPENS WHEN DRIVING ON ROAD. FORD FRANCHISE DEALER STORE HAS VERIFIED THAT THIS ISSUE HAPPENS ON 2012-2014 FORD FUSION AND FOCUS AND THE ISSUE HAPPENS WITHOUT CAR BEING HIT OR INVOLVED IN ANY ACCIDENT. FORD HAS ALREADY ANNOUNCED RECALLS FOR 2011-2014 ESCAPE, EXPLORER, AND MARINER FOR POWER STEERING DEFECT. I HAVE EXPERIENCED THE EXACT SAME SITUATION DESCRIBED FOR THOSE RECALLS. THEREFORE FOCUS SHOULD BE IANOTHER MODEL OF FORD VEHICLES THAT NEEDS INVESTIGATION FOR POWER STEERING DEFECT AND BE RECALLED FOR REPAIR. MORE COMPLAINTS FROM FOCUS OWNERS ONLINE: HTTP://M.CARCOMPLAINTS.COM/FORD/FOCUS/2012/STEERING/POWER_STEERING_FAILURE.SHTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208046May 16, 2019
ENGINE
ON NOVEMBER 4, 2018- WHILE MAKING A LEFT-HAND TURN, THE 2016 FORD FOCUS I WAS DRIVING STALLED OUT ON THE MAIN ROAD. ON JANUARY 4, 2019 I FILLED OUT A COMPLAINT ONLINE WITH THE NHTSA-( HAVE BEEN GIVEN A LOT OF PROBLEMS) AT FIRST I WAS TOLD THAT THE COMPLAINT WAS LOST BECAUSE OF A COMPUTER ERROR, THEN I HAVE BEEN GIVEN A HARD TIME EVERY TIME I CALL UP AND ASK ABOUT IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11208081May 16, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE SHUDDER PROBLEM 2014 FORD FOCUS SE I BOUGHT THE CAR FROM AN AUCTION ON MAY 13TH, 2019 WITH SLIGHTLY MORE THAN 78000 MILES ON THE ODOMETER. I COULD NOT DRIVE IT AWAY BECAUSE I DID NOT HAVE A SECOND DRIVER AND THE AUCTION WAS 1 HOUR AWAY. I PICKED UP THE CAR TWO DAYS LATER. WHEN I PUT THE CAR IN GEAR AND STARTED DRIVING, I IMMEDIATELY NOTICED THE CAR SHUDDERING/STUTTERING. THIS HAPPENED EVERY TIME I CAME TO A STOP AND TRIED TO ACCELERATE FROM STOP OR MERGE INTO TRAFFIC. THE VEHICLE TAKES LONG TO ACCELERATE AND SHAKES WHILE TRYING TO PICK UP SPEED. I WAS AFRAID AND STILL AM AFRAID THAT IT WAS GOING TO STALL. I'VE SINCE GONE ONLINE TO DO SOME RESEARCH AND I AM FINDING THAT THIS SEEMS TO BE A UNIVERSAL PROBLEM FOR THIS CAR. NOW, I KNOW AUCTION CARS ARE SOLD AS IS, AND I UNDERSTOOD THIS WHEN I BID FOR THE CAR BUT THIS SEEMS TO BE A MANUFACTURER DEFECT THAT HAS NOT BEEN CORRECTED BY THE MANUFACTURER ON MANY OF THESE CARS. THE PROBLEM IN MY CASE IS THAT I BOUGHT THIS CAR AS A SURPRISE FOR MY 16 YEAR-OLD DAUGHTER WHO IS SOON GOING TO BE 17 AND IS DUE TO TAKE HER ROAD TEST. WITH THE TYPE OF ACCELERATION AND STALLING ISSUES BEING REPORTED ONLINE, HOW CAN FORD NOT TAKE ACTION TO RECALL/AND OR FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208112May 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TOWED TO SAFFORD FORD LINCOLN OF SALISBURY (1902 NORTH SALISBURY BLVD, SALISBURY, MD, (410) 548-4600) WHERE THEY DIAGNOSED AND REPAIRED THE TRANSMISSION CONTROL MODULE THREE TIMES; HOWEVER, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208129May 16, 2019
ENGINE, POWER TRAIN
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208133May 16, 2019
POWER TRAIN
MY VEHICLE SHUTTERS AT LOW SPEEDS WHEN PUSHING ON ACCELERATOR, ESPECIALLY AFTER STOPPING AS AT A STOPLIGHT. FORD HAS REPLACED THE CLUTCH ONCE ALREADY FOR THIS PROBLEM. HOWEVER THE PROBLEM HAS SURFACED AGAIN. NOW, WHILE DRIVING ON THE HIGHWAY THE RPMS WILL ESCALATE FOR NO APPARENT REASON. ALSO THE TRANSITION FROM ONE GEAR TO ANOTHER SEEMS AS IF IT IS SLIPPING OR MISSING, AT ANY SPEED. FORD DEALER LOOKED AT IT AND SAID THE CLUTCH NEEDS TO BE REPLACED AGAIN. THE PRICE IS $1253.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208135May 16, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN TAN FORD (LOCATED AT 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207802May 15, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. BIRD KULTGEN FORD (1701 W LOOP 340, WACO, TX 76712, (254) 666-2473) PERFORMED THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207809May 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP OR ATTEMPTING TO SWITCH LANES, THE VEHICLE HESITATED. THE FAILURE RECURRED AND THE VEHICLE SHUT DOWN, BUT LATER RESTARTED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED HALL FORD ELIZABETH CITY AT 877-475-0723 (LOCATED AT 1310 N ROAD ST, ELIZABETH CITY, NC 27909) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVE WAS DIFFICULT TO UNDERSTAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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