Ford Focus Complaints

22,326 consumer complaints on file.

#11210471May 28, 2019
ELECTRICAL SYSTEM
THE HORN STOPPED WORKING BEFORE THE HEADLIGHT AND BRAKE LIGHT ISSUES STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210464May 28, 2019
EXTERIOR LIGHTING
HEADLIGHT ON THE RIGHT SIDE DID NOT WORK. THE ERROR MESSAGE WAS LOW BEAM DIP. I HAD THE SOCKET REPLACED THREE WEEKS AGO. THE HEADLIGHT WORKED FOR ABOUT TWO WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210511May 28, 2019
UNKNOWN OR OTHER
FORD FOCUS SYNC SYSTEM.THERE IS AN EXTREMELY LOUD POPPING NOISE THAT SPONTANEOUSLY SOUND THROUGH THE SPEAKER EVEN IF THE RADIO IS OFF. IT IS DEAFENING AND EXTREMELY STARTLING TO THE DRIVER AS WELL AS ANY PASSENGERS. MY 2 YEAR OLD CRIES AND COVERS HIS EARS, SO MUCH THAT HE HAS TO WEAR HEARING PROTECTION ON OUR 45 MINUTE COMMUTE BACK HOME. IT'LL EVEN MAKE THE SOUND AFTER I HAVE SHUT THE CAR OFF. ONCE OFF, OPENING THE DOOR IS THE ONLY WAY THAT IT STOPS. THIS IS THE FORD SYNC MEDIA SYSTEM. I HAVE BEEN TOLD BY FORD THAT I NEED TOP REPLACE THE SYNC SYSTEM BECAUSE IT IS NOT COVERED BY WARRANTY. MIGHT I AFF THATY THE ARE COUNTLESS OTHERS OUT THERE THAT ARE HAVING THE SAME ISSUE WITH THE SYNC SYSTEM AS I AM. I KNOW THIS IS NOT THE USUAL "SAFETY" ISSUE HOWEVER I'D CHALLENGE ANYONE TO DRIVE AND HAVE THIS ISSUE JUMP OUT AT THEM AND STILL SAY IN NOOOOOO WAY THAT IT EFFECTS THE WAY THE DRIVE, ESPECIALLY THE FIRST TIME, NOR A DISTRACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210115May 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TRANSMISSION IS SLUGGISH, TUGGING..TAKING OFF, NOT SHIFTING OR SHIFT ALL AT ONCE. EVEN UP HILL, IN TRAFFIC. CAR SPEED WILL TAKE OFF ON ITS OWN. HARD TO BRAKE. WENT DOWN HUGH HILL, CAR IN CONTROL TUGGING BACK SO HARD, THE NOISE WAS SO LOUD THAT WE THOUGHT CAR WAS GOING TO BLOW. 15YR OLD IN CAR. DEALERSHIP HAD ME DRIVE CAR OFF LOT WITH A TEMPORARY INSPECTION AND COME BACK IN MONTH. ITS NOT A TEMPORARY STICKER. I COULDN'T TAKE CAR HOME NIGHT I BOUGHT IT. SO ALL THESE THINGS HAPPENING AFTER TAKING CAR OFF LOT. I WENT BACK IN A COUPLE DAYS LATER. TOLD TO BUY A WARRANTY, THEY RESET THE TRANSMISSION, AS IF I OWNED THE CAR FOR YEARS. THIS ISN'T RIGHT. THEY PROLONGED HELPING, ETC...EVEN ASKED FOR MY CAR BACK. THEN THROWN IN MY FACE THAT IT WAS AT AUCTION. NOBODY WAS HELPING. SEND LETTERS, DID A SURVEY, CALLING, DROPPING IN, ETC...I DOCUMENTED EVERYTHING. I NEED HELP!! THIS IS A DANGEROUS LEMON AND THEY TOOK ADVANTAGE OF ME. CEO IS CONTACTED TO. I NEED HELP INCASE I GET THE RUN AROUND AGAIN. THE CAR HAS SOMEONE ELSE'S INSPECTION ON IT 7-19 COME BACK IN 4WKS...WHAT?? DAY I BROUGHT IT HOME. ALL THESE SUPRISES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210151May 27, 2019
ENGINE
THE TRANSMISSION HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE VEHICLE. RIGHT NOW, IT IS AGAIN IN THE SHOP. IT IS REPAIRED AND THEN THERE IS ANOTHER PROBLEM WITH THE SAME SYSTEM. WHEN WE TAKE IT INTO THE SHOP, NUMEROUS PROBLEMS SHOW UP. WE HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR SO IT WOULD SEEM TO INDICATE THAT THERE ARE SERIOUS PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210166May 27, 2019
UNKNOWN OR OTHER
FOR AWHILE MY SPEAKERS WOULD MAKE A WEIRD POP NOISE ALMOST AS IF SOMEONE WAS DISCONNECTING AN AUX CORD AND THEN THE ENTIRE RADIO WOULD STOP WORKING. THE ONLY WAY TO MAKE IT WORK AGAIN WOULD BE TO TURN THE CAR ALL THE WAY OFF AND THEN BACK ON AGAIN. AS TIME WENT ON IT GOT WORSE. IT USED TO RANDOMLY MAKE A REALLY LOUD STATIC LIKE CRACKLING NOISE NO MATTER WHAT THE VOLUME WAS AT AND ID HAVE TO TURN THE RADIO OFF TO FIX IT. EVEN TURNING THE CAR OFF WOULDN'T WORK ANYMORE. NOW THE SCREEN IS BLANK AND THE RADIO DOESN'T WORK AT ALL. I CAN'T TURN THE RADIO OFF OR ON AND I CAN'T RECIEVE CALLS THROUGH SYNC ANYMORE. THIS ALL HAPPENED REGARDLESS IF MY CAR WAS IN MOTION OR IDLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210199May 27, 2019
STRUCTURE:BODY
DRIVING DOWN THE ROAD ON A WINDY DAY AND THE HOOD CAME UP AND SMASHED THE WINDSHIELD STOP. BENT THE HOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210224May 27, 2019
UNKNOWN OR OTHER
UNSURE WHAT IS WRONG. HOWEVER, I HAVE HAD MY CAR IN 2 TWICE FOR A SHUDDER, JERKING, AND HARD SHIFTING. THE DEALERSHIP FIXED THE HARD SHIFTING FOR A COST, BUT THE SHUDDERING WITH NEVER GOT FIXED HAS BEEN HAPPENING EVEN BEFORE THEY RESET OR REPLACED THE TRANSMISSION CONTROL MODULE. IT SHUDDERS GOING UP STEP HILLS, AND AT TIMES WHEN ACCELERATING. THIS HAPPENS FREQUENTLY, AND WE WERE TOLD THIS IS A COMMON PROBLEM, AND WE SHOULDN'T BE ALARMED. HOWEVER AFTER DRIVING EVERY DAY FOR A LIVING, THIS DOESN'T FEEL OR SOUND CORRECT, ITS DEFINITELY NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210015May 26, 2019
VISIBILITY/WIPER
WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN, FRONT WIPERS STOPPED WORKING CAUSING VISIBILITY ISSUES. REAR WIPERS CONTINUED TO WORK CORRECTLY. AFTER PARKING, WE TRIED THE WIPERS AGAIN, STILL WOULD NOT WORK. TRIED WIPERS AGAIN LATER IN DAY IN A GARAGE, THEY STILL WOULD NOT WORK. CHECKED FUSE, FUSE IS STILL GOOD. SWAPPED FUSE WITH ANOTHER KNOWN WORKING FUSE, BOTH FUSES WORKED BUT WIPERS STILL DID NOT WORK. LATER WIPERS STARTED WORKING WITHOUT PROMPT, AGAIN CAUSING VISIBILITY ISSUES AS IT WAS NOT RAINING, BUT WOULD NOT SLOW DOWN OR TURN OFF. SHUT CAR OFF, REMOVED KEY FROM IGNITION AND WIPERS CONTINUED TO RUN UNTIL FUSE WAS PULLED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210040May 26, 2019
UNKNOWN OR OTHER
THE TRUNK SUSPENSIONS ARE NOT ADEQUATE AND HAVE ALLOWED THE TRUNK TO CLOSE ON THE OWNERS AND FAMILY MEMBERS NUMEROUS TIMES CAUSING ABRASIONS AND HEMATOMAS. THE DEALERSHIP SERVICE REPRESENTATIVES WERE NOTIFIED SEVERAL TIMES, HERE IN KINGMAN, AZ. VEHICLE WAS PURCHASED, NEW IN EUGENE, OREGON AND THIS PROBLEM WAS EVIDENT. "NO CORRECTIONS ARE AVAILABLE." WHY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210078May 26, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CAR RANDOMLY STALLS AND DIES WHILE I AM DRIVING IT. IT HAS DIED ON THE INTERSTATE AND ON RURAL ROADS AND HIGHWAYS. THIS IS VERY DANGEROUS AND THERE IS CURRENTLY A RECALL OUT ON A PART OF THE 2014 FORD FOCUS WHICH CAUSES THIS PROBLEM. IT DIES WHEN I AM DRIVING AND COASTING, WHEN I ACCELERATE, AND WHEN I HAVE MY CRUISE SET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209901May 25, 2019
ELECTRICAL SYSTEM
TAKATA RECALL ELECTRICAL WIRING IS GOING IN AND OUT, RADIO IS NOT SAVING STATIONS THAT I SAVE, DISPLAY GOES IN AND OUT AND HAS STATIC. WARNING SIGN APPERARS EVERY SO OFTEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209630May 24, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 7 MPH, THE FRONT PASSENGER DOOR OPENED. THE CONTACT HAD TO STOP THE VEHICLE AND HAVE THE PASSENGER HOLD THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO SUNRISE FORD (5435 US-1, FT PIERCE, FL 34982) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE SAME DEALER REPLACED ALL FOUR DOOR LATCHES IN 2017 AS PART OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209686May 24, 2019
UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING AND NOT MOVING WHEN IN GEAR. CHECK ENGINE LIGHT IS ALSO ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209729May 24, 2019
ELECTRICAL SYSTEM
STARTED HEARING CRACKLING/POPPING NOISES FROM MY RADIO, SOMETIMES EVEN WITH THE KEY OFF. SOMETIMES VERY LOUD, WHICH SURPRISES ME WHILE DRIVING. WHICH IS OBVIOUSLY EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209750May 24, 2019
ELECTRICAL SYSTEM
THIS APPEARS TO BE THE SAME ISSUE AS THE 14S17-S1 RECALL AFFECTING THE 2013-2014 FORD FOCUS ST AND ESCAPE MODELS. LOST ALL POWER WHILE DRIVING AND ENGINE BEGAN STUTTERING WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MILES PER HOUR. I WAS BARELY ABLE TO REACH TO SHOULDER BEFORE THE VEHICLE WAS IMMOBILIZED. I WAS CHARGED 830 DOLLARS BY MY LOCAL DEALERSHIP (INVER GROVE FORD LINCOLN IN INVER GROVE HEIGHTS MN) TO LOCATE AND REPAIR CHAFFED AND DAMAGED WIRING IN THE ENGINE HARNESS IN THE IDENTICAL LOCATION TO THE ST AND ESCAPE MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209807May 24, 2019
STEERING
POWER STEERING ASSIST FAULT WARNING..RESULTS IN LOSS OF POWER STEERING DEALER HAD TO CHANGE COMPLETE STEERING RACK TOLD US IT COULD HAPPEN AGAIN SINCE IT IS SAME RACK THAT WAS FAULTY.FORD HAS NOT MADE CHANGES TO THIS SYSTEM OR ORDERED A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209815May 24, 2019
ENGINE
I WAS DRIVING MY CAR IN A RURAL AREA GOING ABOUT 45 MPH WHEN THE CAR STARTED JERKING AND REVING NEAR 6 RPM. THE CAR WILL NO LONGER DRIVE IN REVERSE AND IS UNDRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209824May 24, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE CAR RADIO GOES OFF THE WINDOWS DON'T GO DOWN AND THE TRANSMISSION WENT ON THE CAR OUT OFF NO WHERE WHEN I MAINTAIN MY CAR EVERY 3 MONTHS AND AS NEEDED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209471May 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT COASTED THE VEHICLE OFF THE ROAD. IN ADDITION, THE VEHICLE LEAKED FUEL. ALSO, WHEN THE CONTACT FILLED UP THE FUEL TANK, THE FUEL TANK GAUGE WOULD NOT MOVE. CURRENTLY, THE VEHICLE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED BILL NIGHT FORD (9607 S MEMORIAL DR, TULSA, OK 74133, (918) 526-2400), BUT THE DEALER WOULD NOT SCHEDULE A TOW TRUCK TO RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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