Ford Focus Complaints

22,326 consumer complaints on file.

#11218299June 6, 2019
STEERING
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ARRIVED AT HIS DESTINATION AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE "STEERING FAULT, SERVICE IMMEDIATELY" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED IN POSITION. THE VEHICLE WAS TOWED TO FRANKLIN FORD (LOCATED AT 175 EAST CENTRAL STREET, FRANKLIN, MA 02038) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218373June 6, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,329.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218416June 6, 2019
UNKNOWN OR OTHER
REAR BACKUP CAMERA IMAGE IS SERIOUSLY DISTORTED AND IMAGES ARE NOT GOOD ENOUGH TO ACTUALLY SEE CONDITIONS BEHIND THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218018June 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218021June 5, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218119June 5, 2019
UNKNOWN OR OTHER
IGNITION MODULE...IGNITION SWITCH. CAR WON'T START WITH KEY, UNLESS PUSHED IN HARD, AND EVEN THEN IT TAKES SEVERAL TIMES FOR IT TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218174June 5, 2019
UNKNOWN OR OTHER
MY CAR HORN WOULD PERIODICALLY GO OUT THEN ONE DAY IT COMPLETELY STOPPED WORKING, I DISCOVERED THIS WHEN I TRIED TO WARN A TRUCK THAT I WAS IN A LANE THE TRUCK DECIDED TO MERGE INTO. I FIRST TOOK IT TO FORD TO HAVE IT REPAIRED HOWEVER THEY NEVER COMPLETED THIS REPAIR FOR ME. I THEN GOT MY HORN REPLACED AT A FIRESTONE WHERE MY SERVICE ADVISER INFORMED ME THERE WERE NO SIGNS OF ELECTRICAL ISSUES AND THEY REALLY COULDN'T FIGURE OUT WHAT WAS WRONG BESIDES THE HORN SYSTEM. THEY STATED "HAVE POWER ALL THE WAY TO THE HORN WHEN PUSHING BUTTON ON WHEEL." SO THEY HAD TO REMOVE AND REPLACE HORN ASSEMBLY. I MENTIONED THIS TO A FORD SERVICE ADVISER, AND THEIR RESPONSE WAS "OH YEAH SOMETIMES THAT HAPPENS WITH THE FORD HORNS A SPRING BREAKS." LIKE IT WAS COMMON AND COMMON KNOWLEDGE. THIS CONCERNS ME BECAUSE IN NY YOU ARE REQUIRED TO HAVE A WORKING HORN FOR ANY INSPECTION DUE TO SAFETY. HORNS ARE ESSENTIAL TO HELP PREVENT ACCIDENTS AND PREVENT PEOPLE FROM MERGING, BACKING INTO YOUR VEHICLE ETC. THE FACT THAT FORD SERVICE KNOWS THE PROBLEM AS COMMON KNOWLEDGE SCARES AND INFURIATES ME. I WAS LUCKY AND DID NOT GET IN AN ACCIDENT, ALTHOUGH I HAD A CLOSE CALL WHERE IF THEIR WASN'T A SHOULDER TO RIDE ON A TRUCK WOULD OF MERGED INTO MY VEHICLE SINCE MY HORN HAD SUDDENLY STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217689June 4, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
I HAVE JUST ACQUIRED THIS VEHICLE IN OCT OR SEP OF 2018. IT HAS BEEN A PRETTY GOOD CAR UP UNTIL NOW. THE AIRBAG LIGHT COMES ON AND OFF INTERMITTENTLY AND NOW THE ENGINE LIGHT IS ON. MY MECHANIC CHECKED WHY THE ENGINE LIGHT WAS ON WITH HIS COMPUTER AND HAS SAID IT'S A FUEL ISSUE. I TAKE IT BACK TO HIM ON THURSDAY TO GO OVER THE FUEL SYSTEM AND ENGINE TO BETTER DIAGNOSE THE ISSUE. IN THE MEANTIME, I'VE BEEN LOOKING UP VARIOUS COMPLAINTS AND ISSUES WITH MY 2007 FORD FOCUS AND NOT STATING THE SPECIFIC ISSUES AND THE TWO MAIN COMPLAINTS AND RECALLS THAT KEEP COMING UPSTATE THAT THERE HAVE BEEN NUMEROUS AIRBAGS AND FUEL SYSTEM ISSUES. THESE ARE BOTH THE ISSUES I'M HAVING. THE AIRBAGS LIGHT KEEPS COMING ON AND OFF WITHOUT THE SYSTEM BEING RESET. THE ENGINE LIGHT IS ON AND HASN'T GONE OFF. IT CAME ON WHEN MY HUSBAND FILLED THE TANK UP ABOUT 3-4 WEEKS AGO. THE ONLY REASON WE'VE NOT HAD MY MECHANIC LOOK AT IS DUE TO INCOME. I'M DISABLED, MY HUSBAND IS IN THE PROCESS OF RETIRING IN SEPTEMBER AND HE WAS INJURED ON THE JOB AND HAS BEEN OUT FOR ABOUT 5 MONTHS. I WOULDN'T HAVE EVEN LOOKED ON THE INTERNET TO SEE IF THERE WERE RECALLS BUT WE'RE MAKING A TRIP TO DURHAM IN JULY AND NEED A RELIABLE VEHICLE AND ARE CONCERNED ABOUT THE ENGINE CATCHING FIRE OR NOT GETTING THE FUEL NEEDED. PLEASE LET ME KNOW IF THIS HAS BEEN ANY SAFETY ISSUES WITH THIS MAKE AND MODEL OF CAR. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217736June 4, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR JUST STARTED FLICKERING IN AND OUT. ALL THESE ERRORS SHOWED UP ON THE DASHBOARD. AND NOW IT WONT START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217741June 4, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
STARTED CAR AND DASH LIGHT INDICATED THE FOLLOWING MESSAGE, "TRANSMISSION MALFUNCTION. SERVICE NOW"LIKE MANY OTHERS I HAVE SEEN ONLINE.IT ALSO STATES ENGINE NEEDS SERVICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217764June 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE FIRST GEAR WAS MALFUNCTIONING AND SLIPPING. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 396-6100) WHERE THEY REPLACED THE CLUTCH. AFTER THE REPAIRS, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER STATED THAT THERE WAS A DESIGN FLAW WITH THE DOUBLE CLUTCH SYSTEM AND DID NOT OFFER ASSISTANCE WITH THE REPAIRS. THE MANUFACTURER PROVIDED A CASE NUMBER AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 37,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217815June 4, 2019
STEERING
MY SON AND I STOPPED AT A REST AREA ON A ROAD TRIP. WHEN MY SON STARTED THE ENGINE TO CONTINUE THE TRIP HE RECEIVED THE ERROR CODE "STEERING ASSIST FAULT, SERVICE NOW". WE WENT TO THE NEAREST FORD DEALERSHIP WHO SAID THEY WOULDN'T BE ABLE TO LOOK AT THE CAR FOR A COUPLE OF DAYS AND IF I WAS COMFORTABLE DRIVING WITHOUT POWER STEERING IT WOULDN'T HURT ANYTHING ELSE. SINCE MY 1ST CAR DIDN'T HAVE POWER STEERING I DECIDED TO GIVE IT A GO. WHEN WE REACHED OUR FINAL DESTINATION WE TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD IT NEEDED TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2,400. THIS SEEMS TO BE A RECURRING THEME WITH THE FORD FOCUS. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE OCCURRED WHILE MY SON WAS DRIVING AT 65 MPH ON THE NEW JERSEY TURNPIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217817June 4, 2019
ELECTRICAL SYSTEM, ENGINE
THE ENGINE LIGHT CAME ON STATING THAT IT IS A O2 SENSOR ISSUE. I'VE REPLACED THE O2 SENSOR SEVERAL TIMES. I'VE HAD MECHANICS AND THE DEALERSHIP LOOK AT IT WITH NO ABILITY TO FIGURE OUT WHAT IT IS. IT IS BELIEVED TO BE ELECTRICAL, MOST LIKELY THE WIRE HARNESS. MY ALTERNATOR WAS AFFECTED AS WELL BY THIS ELECTRICAL ISSUE. I HAVE HAD TO PUT IN A FEW NEW O2 SENSORS, TWO NEW ALTERNATORS, AND A BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217911June 4, 2019
STRUCTURE:BODY, ENGINE
2014 FORD FOCUS SE. DRIVING ON HIGHWAY. HEARD A LOUD SOUND. CAR BEGAN TO LOSE POWER AND THE OIL LIGHT BEGAN TO FLASH. WITHIN SECONDS SMOKE AND FLAMES CAME FROM ENGINE. FRONT END WAS ENGULFED IN FLAMES WITHIN MINUTES. CAR HAD BEEN TO THREE SHOPS PRIOR AND NOTHING WAS EVER SAID ABOUT THERE BEING A PROBLEM. EVEN WAS TAKEN TO FORD DEALERSHIP.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11217663June 3, 2019
FUEL/PROPULSION SYSTEM
NHTSA RECALL NUMBER 18V735 HAS NOT BEEN CORRECTED OF SECOND RECALL TO FIX RECEIVED. THE VEHICLE GAS GAUGE IS READING DIFFERENT TO THE VOLUME IN THE GAS TANK AND CHANGES DURING A GIVEN TRIP.WHEN IS THIS RECALL GOING TO BE FIXED??? HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217583June 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE FREEWAY. THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE RPMS REVVED. THE VEHICLE SLOWED DOWN AND THE CONTACT MERGED ONTO AN EMERGENCY EXIT. THE VEHICLE WAS TOWED TO ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER STATED THAT THEY WOULD HAVE THEIR TRANSMISSION SPECIALIST DIAGNOSE THE VEHICLE AND CALL THE CONTACT BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217348June 2, 2019
SERVICE BRAKES, SEAT BELTS, STEERING
MY SEATBELT HARDLY EVER BUCKLES. I'VE HAD TO JAM IT A FEW TIMES IN ORDER FOR IT TO FINALLY CLICK. MY STAIRWELL HAS NEVER BEEN ALIGNED WITH MY TIRES, AND MY BRAKES WERE ALWAYS JANKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217386June 2, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TAKATA INFLATORS. THIS CAR WAS UNSAFE TO DRIVE, WHEN YOU GET TO A RED LIGHT, THE CAR JERKED YOU ,WHEN YOU PLACE YOUR FEET ON THE BRAKES. THEN WHEN YOU PRESS THE ACCELERATOR TO GO IT JERK BACK AND PULLED YOU FORWARD. CHANGING GEERS WOULD HARD TO SHIFT AND SOMETIMES STICK. THE ENGINE LIGHT WOULD COME ON, THE CAR WAS TAKEN TO FORD DEALERSHIP 3 TIMES AND TESTED, THEY NEVER FIXED THE PROBLEM. I ALMOST CRASED AT THE STOP SIGN TRYING TO STOP, THE BRAKES GOT STUCK. I HAD THE CAR FOR ONE MONTH, AND FILLED A LEMMON LAW COMPLAINT ON LINE, AND THEY INSISTED I HAD TO WAIT A PERIOD OF TIME, BECAUSE I JUST PURCHASED THE CAR. AFTER THE 3RD, TIME VISTING THE FORD REPAIR SHOP, IN ONE MONTH TIME, I WAS DISAPPOINTED AND WHERE I BOUGHT THE CAR FROM AT A KIA DEALERSHIP, THEY WOULD NOT GIVE ME MY MONEY BACK , ONLY OFFERED TO TRADE THE FORD FOCUS IN BACK TO THEM AND BUY A KIA CAR FROM THEM, I LOSS MY DOWN PAYMENT, AND GOT STUCK WITH A ROLL OVER FEE OF 4,500 FROM THE REMAINING BALANCE OF THE FORD FUSION ADDED ON TO THE NEW KIA. AND A HIGHER CAR PAYMENT. THEY SOLD E A LEMON, AND HAD A WARRANTY AND STILL REFUSE TO FIX THE CAR. THE TRANSMISSION WAS BAD AND THEY SOLD THE FORD TO THE AUCTION TO GET IT OFF THEIR HANDS. I WAS STALLED FOR 30 DAYS BELIEVING THEY WOULD FIX THE CAR, THE LEMON LAW COULDN'T HELP ME AFTER I FAXED ALL THE PAPERS TO THEM. THE FORD FOCUS WAS ON THE RECALL LIST, AND I DON'T HAVE THE CAR NOW, IS THERE ANYWAY I CAN GET CREDITED FOR THE $4.500 IN A LAW SUIT FOR BUYING THE FORD UNDER WARRANTY AND THEY REFUSE TO FIX THE CAR RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217404June 2, 2019
POWER TRAIN
I WAS DRIVING THE FORD FOCUS (2015) ABOUT 40 M/HR WHEN IT SUDDENLY STALLED AND THE TRANSMISSION STARTED TO ACT WEIRD. SERVICE ENGINE CAME ON AND I READ THE CODE AS P090C. I HAD TO CONTROL THE CAR RIGHT AWAY AS IT STALLED. READ A LOT ABOUT THIS CODE ONLINE AND IT SEEMS TO BE A COMMON REPORTED PROBLEM WITH THE FORD FOCUS, AND THERE IS HIGH SAFETY CONCERNS AS WELL AS REOCCURRING ISSUES EVEN AFTER REPAIRS ARE COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217279June 1, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN I FIRST PURCHASED MY VEHICLE 8 MONTHS AGO THERE WAS 5 RECALLS ON THE VEHICLE I WAS IN AWARE OF . SINCE I'VE FOUND OUT ABOUT THESE RECALLS THE LOCAL LINCOLN SHOP KEEPS INFORMING ME THAT FORD HAS NOT BEEN SENDING THEM THE REPLACEMENT PSRTS TO FIX MY VEHICLE I'VE CONTACTED FORD MULTIPLE TIMES TO FIGURE OUT WHAT THEY ARE GOING TO DO ABOUT THIS JUNK OF A CAR . I'M PAYING FOR A CAR 30K FOR THIS 2017 AND IT'S SLOWLY BUT SURLY BREAKING DOWN THE CAR PUTTERS THERE'S A LOUD TICKING THE IDLING IS ROUGH THE CLUTCH AND COMPUTER HAS BEEN REPLACED TWICE SINCE I'VE HAD THE CAR AND I NEVER USE THE MANUAL PART OF THIS VEHICLE I'M TO THE POINT TO WHERE I JUST WANT THEM TO BUY THIS TRASH BACK SO I CAN GET INTO SOMETHING BETTER AND MORE RELIABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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