Ford Focus Complaints

22,326 consumer complaints on file.

#11234136July 23, 2019
SERVICE BRAKES, ENGINE, SEAT BELTS
WHEN I FIRST PURCHASED THE CAR I HAD ISSUES FROM THE START. I WOULD PRESS ON THE GAS AND THE CAR WOULD HESITATE TO GO FORWARD AND THEN JERK. IT FELT LIKE I WAS DRIVING A MANUAL CAR BUT I HAD AN AUTOMATIC. I FOUND OUT THAT THERE WAS A RECALL ON THE CAR FOR THIS SPECIFIC REASON. I TOOK THE CAR TO MY LOCAL FORD DEALER IN CLARKSVILLE IN AND HAD TO WAIT OVER 3 WEEKS FOR THE PART TO COME IN. I WAS NOT OFFERED A LOANER CAR OR ANYTHING. ONCE I GOT THE PART IT WAS OK FOR LIKE LITERALLY MAYBE 1 OR 2 MONTHS AND THE ISSUES AROSE AGAIN. I TOOK THE CAR BACK AND WAS TOLD IT WAS THE LAST TIME I WOULD BE ABLE TO GET THE ISSUE FIXED FOR FREE. THIS ALL HAPPENED IN 2016. IT IS NOW 2019 AND I AM STILL HAVING THE SAME ISSUES. ALSO THE PASSENGER SIDE SEATBELT WORKS INTERMITTENTLY. AND THE CAR DOORS DO NOT ALWAYS LATCH TIGHTLY WHEN YOU SHUT THE DOOR. I HAVE BEEN TOLD SEVERAL TIMES THAT THERE IS NOTHING THAT CAN BE DONE. NOW I AM STUCK STILL MAKING PAYMENTS ON A CAR THAT I DO NOT FEEL SAFE DRIVING. I DID HAVE A WRECK IN THE CAR BACK IN 2016 WHERE I WAS PUSHING ON THE GAS AND IT JERKED REALLY HARD AND THEN WENT FORWARD VIOLENTLY AND I HIT A POLE. THE DAMAGE IS STILL ON MY CAR WHICH INCLUDES A BUSTED FRONT BUMPER AND THE CAR HORN IS NOT WORKING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234218July 23, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED AND REPROGRAMMED. ROBERT HORNE FORD (3400 S TOMAHAWK RD, APACHE JUNCTION, AZ 85119, (480) 508-8831) DIAGNOSED THE FAILURE AND WAS CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND SUGGESTED THE CONTACT CALL NHTSA. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234231July 23, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
TAKATA RECALL - I HAVE BEEN EXPERIENCING JERKING AND STUTTERING WITH MY VEHICLE SINCE I PURCHASED IT NEW IN 2014. MY VEHICLE WILL STUTTER AND JERK UPON PRESSING THE GAS FROM A STANDSTILL IN TRAFFIC, ON A HIGHWAY AND IT IS EVEN WORSE GOING UPHILL. IT IS SLOW TO PICK UP SPEED NO MATTER HOW MUCH PRESSURE I PUT ON THE GAS PEDAL. NOW THERE IS AN ISSUE WITH SOMETHING REVVING UNDER THE HOOD AND ALSO WITH THE VEHICLE OVERHEATING. I HAVE HAD SEVERAL NEAR ACCIDENTS DUE TO THE VEHICLES JERKING AND STUTTERING WHEN MOVING FROM A STOPPED POSITION TO A FORWARD MORTION IN TRAFFIC. THESE INCIDENTS HAVE HAPPENED OVER THE COURSE OF FIVE YEARS OF ME PURCHASING THE VEHICLE NEW. THE STUTTERING AND JERKING HAPPENS DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234236July 23, 2019
UNKNOWN OR OTHER
SUNDAY JULY 21ST, I NOTICED THE CAR WAS LURCHING ERRATICALLY WHILE DRIVING NO MORE THAN 35 MPH AND FROM STOPS. I REALLY DIDN'T THINK MUCH ABOUT IT, BECAUSE THE CAR HAS ALWAYS DRIVEN LIKE CRAP. ON THE 22ND, I NOTICED THE ENGINE LIGHT WAS ON WHEN I STARTED THE CAR. I TOOK MY CHANCES AND STARTED TO DRIVE TO WORK. IT WAS A TOTAL LURCH FEST FOR THE 3 MILES I DROVE, AND I DECIDED TO DRIVE TO MY MOTHER'S HOUSE INSTEAD OF DRIVING ON TO WORK. I SOMEHOW MANAGED TO PARK IT SAFELY AT HER RESIDENCE. I CALLED FOR A TOW TO THE DEALERSHIP, SUNSET FORD OF ST. LOUIS. IT IS NOW SITTING THERE AWAITING DIAGNOSIS. THE TECHNICIAN BASICALLY ALREADY INFORMED ME THAT HE EXPECTS MY REPAIR TO NOT BE COVERED UNDER WARRANTY. I ALREADY HAD A MAJOR TRANSMISSION OVERHAUL 2 OR 3 YEARS AGO, I THINK. THAT ONE WAS STILL COVERED UNDER WARRANTY. THE CAR ONLY HAS 43000 MILES ON IT. THIS IS THE 5TH TIME I HAVE BROUGHT IT IN FOR THIS ISSUE, I BELIEVE. ALSO OF NOTE, I NEVER RECEIVED THE FOLLOW UP LETTER FROM THE 18S32/18-V-735 NHTSA RECALL FROM FORD NOTIFYING ME THAT THE PARTS WERE AVAILABLE FOR REPAIR. THE TECHNICIAN LOOKED AT ME LIKE I HAD 4 HEADS WHEN I TOLD HIM I NEVER RECEIVED THE LETTER. I ASKED HIM IF HE HAD HEARD FROM ANYONE ELSE THAT THEY HAD NEVER GOTTEN THE LETTER. HE SAID NO. I DON'T BELIEVE HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234306July 23, 2019
SERVICE BRAKES, POWER TRAIN
TRANSMISSION CLUNKS AND SHUDDERS AT TIMES WHEN DRIVING. WHILE ENGINE RUNNING IN THE STOP POSITION, BRAKE PEDDLE GOES TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234316July 23, 2019
POWER TRAIN
I BOUGHT THIS CAR IN 2015 AND EVER SINCE THEN THE CAR INTERMITTENTLY WILL HESITATE WHEN DOING THRUWAY AND CITY DRIVING. WHEN THE FORD DEALERSHIP HAS LOOKED AT THIS PROBLEM (THAT IS WHO I USE TO SERVICE THIS CAR) ON MANY OCCASIONS, THEY SAY IT IS JUST THEY WAY THE TRANSMISSION FEELS AND IT IS NOT A SAFETY PROBLEM. I AM CONCERNED BECAUSE THERE ARE ALLEGATIONS THAT FORD KNOWINGLY SOLD THE FOCUS WITH DEFECTIVE TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233736July 22, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 927,008.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233855July 22, 2019
POWER TRAIN
AUTO CLUTCH - JERKS AND LURCHES BETWEEN 0-40 MPH. OCCURS ACCELERATING FROM STOP OR ACCELERATING IN GENERAL. HAS LOCKED MY SEATBELT BECAUSE IT JERKED SO VIOLENTLY. HAS THROWN THE CAR BACK WHEN GOING UPHILL FROM STOP. HAD THERE BEEN A CAR BEHIND ME I WOULD HAVE HIT IT. SAFETY ISSUE. FEELS LIKE TIRES ARE SPINNING AND CAR DOESN'T MOVE. THEN IT JERKS 3-4 TIMES THEN LAUNCHES AHEAD. HAPPENS ON TURNS OR STRAIGHTAWAY. CITY STREETS AND LESS THAN 40 MPH. BOUGHT THE CAR BRAND NEW WITH CASH. LESS THAN 1000 MILES WHEN THIS ISSUE STARTED. BEEN IN THE SHOP 2-3 TIMES PER YEAR SINCE THEN. 5 YEARS OF INCONVENIENCE ADJUSTING SCHEDULE TAKING TIME OFF WORK. ONGOING PROBLEM FROM 2014 TO PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233872July 22, 2019
POWER TRAIN
OUR FORD FOCUS HAS NUMEROUS TRANSMISSION CLUTCH BURNOUTS (7) AND TRANSMISSION COMPUTER FAILURES (3). WE HAVE BEEN ON THE M14 WHEN IT FAILS TO ACCELERATE WHILE MERGING. WE HAVE BEEN AT THE A STOP LIGHT AND IT TRY TO LURCH FORWARD WHEN WE WERE STOPPED. EVERY 6-9 MONTHS WE NEED TO HAVE THE TRANSMISSION SERVICED AT OUR LOCAL DEALER. THE CAR SHUTTERS UPON ACCELERATION, IF IT ACCELERATES AT ALL. IT LURCHES AND SHUTTERS, CONSISTENTLY EVERY 6-9 MONTHS. WE REACHED OUT TO FORD, DIRECTLY, IN JULY OF 2017, AND RECEIVED NO SUPPORT, NO HELP AND NO ACKNOWLEDGEMENT THAT MAYBE, JUST MAYBE WE HAD A BAD CAR. WE'VE BEEN TOLD, CONSISTENTLY, EVERY TIME THEY REPLACE THE BURNT OUT TRANSMISSION CLUTCH AND REPROGRAM THE TRANSMISSION MODULE THAT "THIS IS THE FIX. THEY HAVE THE "BUGS" WORKED OUT THIS TIME". I HAVE COPIES OF MOST OF THE REPAIRS AND THE CORRESPONDENCE WITH FORD GLOBAL CUSTOMER SERVICE FROM JULY OF 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233890July 22, 2019
POWER TRAIN
I HAVE A 2012 FORD FOCUS THAT HAS HAD NUMEROUS PROBLEMS WITH THE CLUTCH/TRANSMISSION. I'VE HAD THIS ISSUE REPLACED NUMEROUS TIMES, AND I AM STILL EXPERIENCING THE SAME PROBLEM WITH THE CAR. THE CAR CONSTANTLY SHUTTERS UPON ACCELERATING, HESITATES WHILE DRIVING AFTER STOPPING AT A RED LIGHT/STOP SIGN AND HAD A COMPLETE TRANSMISSION MALFUNCTION AS WELL. I HAVE HAD THIS ISSUE OCCUR ABOUT 9 TIMES WITH THIS CAR SINCE BUYING IT IN 2012. NEEDLESS TO SAY THAT I NO LONGER FEEL SAFE DRIVING THIS CAR ANYMORE, AND IT MAKES ME SICK SEEING THAT FORD WON'T STAND BEHIND THEIR PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233892July 22, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WHEN TEST DRIVING THIS 2014 FORD FOCUS I FELT THE CAR SHUDDER ON TAKE OFF AND WHEN PULLING OUT INTO TRAFFIC HESITATION. I ASKED THE SALESMAN ABOUT THIS AND JUST SHRUGGED IT OFF AS NO BIG DEAL. AFTER PURCHASING THE AUTO I HAD TO RETURN TO THE DEALER IN PARSONS, KS. AND WAS TOLD IT WAS THE WAY I WAS ACCELERATING. NO WAY THERE IS SOMETHING WRONG WITH THIS VEHICLE. AFTER 3 DIFFERENT RETURNS AND WORK DONE IT STILL DOES THE SAME THING. I AM 82YRS OLD AND DO NOT FEEL SAFE DRIVING THIS CAR. FORD MOTOR KNEW THEY PUT OUT A FAULTY VEHICLE BUT SOLD IT ANYWAY. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT EACH TIME YOU RETURN FOR SERVICE THEY SAY THEY CAN'T DO ANYTHING UNLESS THE ENGINE LIGHT IS ON. FORD SUPPOSEDLY PUT OUT A NOTICE TO REPAIR THESE CARS WHEN THEY CAME IN ON 7-12-2019 TO 7-19-2019 BUT WHEN I CALLED I WAS TOLD BY THE SERVICE MANAGER HE KNEW NOTHING ABOUT THIS AND COULD ONLY DO ANYTHING IF TOLD BY FORD. I CONTACTED PITTSBURG FORD ON 7-19-2019 AND ASKED TO SPEAK TO THE SERVICE MANAGER BUT UNABLE TO LOCATE HIM SO I LEFT MY NAME AND PHONE NUMBER AND HAVE YET TO HEAR FROM HIM. THIS HAPPENS WHEN DRIVING, PULLING OUT INTO TRAFFIC AND WHEN DRIVING ON THE HIGHWAY. ON OCCASION THE TRANSMISSION SLIPS/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233899July 22, 2019
POWER TRAIN
I PAID $2,373.20 FOR REPAIRS TO THE CLUTCHES/TRANSMISSION FOR OUR DAUGHTER'S 2015 FORD FOCUS. ACCORDING TO THE DETROIT FREE PRESS, FORD HAS INSTRUCTED ITS DEALERS TO PAY FOR THESE EXACT REPAIRS, AFTER WE HAD ALREADY PAID FOR OUR REPAIRS. SO, I AM ASKING FOR A REIMBURSEMENT FOR THE AMOUNT WE PAID TO REPAIR THE 2015 FORD FOCUS. HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/07/18/FORD-FOCUS-DPS-6-TRANSMISSION-FIESTA/1766990001/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233912July 22, 2019
POWER TRAIN
TRANSMISSION, SHUDDERS FROM A STOP, FORD REPROGRAMMED PCM AND TCM AND SENT TO HOTLINE, 07/17/15 TRANSMISSION, TAC WILL REV UP, BUT WILL NOT MOVE FORWARD, FORD REPLACED TCM PER TSB: 15-0121. RT 11/03/15 TRANSMISSION, VEHICLE WILL REV UP AND HESITATE, FORD REPLACED CLUTCH ASY,SEAL ASY-OIL, CYLINER ASY-CLUTCH SLAVE AND CLUTCH, 07/27/16 TRANSMISSION, TAC REV UP AND WILL NOT GO FORWARD, FORD REPLACED CLUTCH ASY, SEAL ASY-OIL, CYLINDER ASY-CLUTCH SLAVE, BOTH INNER INPUT SEALS AND CLUCH, 04/06/17 TRANSMISSION, TAC REVS UP WILL NO MOVE FORWARD AND NOT SHIFTING PROPERLY, FORD RE4PLACED, CLUTCH ASY, SEAL ASY-OIL, CYLINDER ASY-CLUTCH SLAVE, BOTH INNER SEALS AND CLUTCH 09/01/17 TRANSMISSION, TAC IS REVING UP, JERKEY SRVS UP WHEN TRAVELING AT STEADY SPEEDS OF 30 MPH, FORD REPLACED, CYLINDER ASY-CLUTCH SLAVE, CLUTCH ASY, SEALASY-OIL, BOTH INNER INPUT SEALS AND CLUTCH 01/17/18 TRANSMISSION, VEHICLE HESITATES AND JERKS UPON ACCELERATION, FORD REPLACED, ACTUATOR ASY-CLUTCH, TUBE ASY-CLUTCH, LEVER AST-CLUTCH RELEASE, LEVER ASY-CLUTCH RELEASE, CLUTCH ASY, CYLINDER ASY-CLUTCH SLAVE, SEAL ASY-OIL, CLUTCH AND INPUT SHAFT SEALS 06/11/18 TRANSMISSION, VEHICLE IS BUCKING AND JERKING TAC REVS UP WILL NOT MOVE FORWARD, FORD REPLACED, SEAL ASY-OIL, B CYLINDER ASY-CLUTCH SLAVE, CLUTCH ASY, REPLACED CLUTCH AND REPROGRAMED THE TCM AND PCM 02/01/19 07/22/19 WE ARE READY TO TAKE IT IN AGAIN FOR TRANSMISSION PROBLEMS, THIS CAR HAS LESS THAN 51,000 MILE ON IT, WE BOUGHT IT NEW AND PAID IT OFF THINKING THAT WE WOULD HAVE THIS CAR FOR A LONG TIME, BUT IT DOESN'T LOOK LIKE IT, HOW MUCH AM I GOING TO GET FOR THIS CAR WHEN I TRADE IT IN, NOT CRAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233942July 22, 2019
UNKNOWN OR OTHER
MY CAR SHUDDERS FROM A STOP. SOMETIMES ON THE HIGHWAY IT SHAKES LIKE MY TIRE ARE OUT OF BALANCE. SOMETIMES ON THE HIGHWAY WHEN ACCELERATING TO PASS SOMEONE THE CAR SOMEWHAT STALLS THE RPM RED LINE AND SLOWLY COME BACK TO NORMAL. SOMETIMES FROM A STOP THE VEHICLE WILL NOT RESPOND TO MY FOOT ON THE GAS THEN IT WILL "CATCH UP" . I HAD MY CAR IN FOR A DIAGNOSTIC AND THE DEALER TOLD ME I NEEDED NEW CLUTCHES AND I WAS JUST OUT OF MY WARRENTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233931July 22, 2019
POWER TRAIN
'TAMARA RECALL' I HAVE A TRANSMISSION PROBLEM THAT'S BEEN FIXED 3 TIMES AND IT'S GIVING ME A PROBLEM AND A FEW MONTHS AGO I HAD A LITTLE FENDER BENDER I WAS STOPPED AT A LIGHT AND HAD MY FOOT ON THE BRAKE AND ALL OF A SUDDEN I HIT THE CAR IN FRONT OF ME. I BLAME IT ON ME, BUT MY FOOT WAS STILL ON THE BRAKE BUT I SAID I MUST OF LET UP ON IT OR SOMETHING. BUT NOW I AM READING THAT THIS HAS HAPPENED TO SEVERAL OTHER PEOPLE WITH THE TRANSMISSION PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11233969July 22, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN MY CAR WOULDN'T MOVE, LOOKED DOWN AT THE SPOT ON THE DASH WHERE IT SAYS WHAT GEAR YOU ARE IN AND IT WAS FLASHING. FINALLY GOT THE CAR TO MOVE INTO A PARKING LOT. I HAS IT LOOKED AT AND THEY SAID IT WAS FIXED. THE NEXT DAY I WAS DRIVING AND IT STARTED SLIPPING GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233986July 22, 2019
POWER TRAIN
TAKATA RECALL : I WAS ON THE INTERSTATE AT ALMOST A COMPLETE STOP AND STARTED TO ACCELERATE AND THE CAR HAD A VIOLENT JERK AND ALMOST STALLED OUT. IT NEVER COMPLETELY STALLED OUT AND QUIT, BUT IT THREW THE CODE FOR THE CLUTCH ACTUATOR CIRCUIT LOW AND CONTINUES TO JERK IN THE LOWER GEARS FROM 1ST TO 2ND. AROUND 25-30 AND AGAIN SOME AROUND 40-45..HOWEVER, ONCE IT GETS TO 50+ THE CAR IS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234019July 22, 2019
POWER TRAIN
WE STARTED HAVING ISSUES WITH THE CAR BUCKING UPON ACCELERATION, NOT SHIFTING CORRECTLY, WHEN YOU SLOW DOWN AND THEN START AGAIN IT HESITATES. WE ALMOST GOT STRANDED IN BUMPER TO BUMPER TRAFFIC BECAUSE THE CAR WAS ACTING LIKE IT WANTED TO STALL OUT. MY HUSBAND WAS ALSO DRIVING IT SLOW ONE DAY ON A REALLY BUMPY BACK ROAD AND LOST USE OF THE CAR. HE WAS NOT ABLE TO USE DRIVE OR REVERSE. HE HAD TO TURN THE CAR OFF AND THEN ON JUST TO BE ABLE TO GET HOME. ALTHOUGH OUR CAR IS OUT OF IT'S NORMAL WARRANTY, OUR MECHANIC TOLD US THAT FORD EXTENDED THE WARRANTY BECAUSE OF ALL THE ISSUES WITH THIS CAR, BUT UNFORTUNATELY WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS OUR CLUTCH AND RIGHT NOW FORD IS NOT COVERING THE CLUTCHES EVEN THOUGH IT IS THEIR FAULTY TRANSMISSIONS THAT ARE CAUSING THE CLUTCHES TO GO. I CALLED FORD CUSTOMER SUPPORT AND THEY SEEMED VERY DISINTERESTED IN THE PROBLEM. WHEN I ASKED THE SERVICE MAN WHY WE WEREN'T TOLD ABOUT THESE ISSUES UPON OUR PURCHASE HE SAID, WELL THEN THEY WOULDN'T MAKE MONEY. I AM VERY UPSET THAT FORD IS ALLOWED TO GET AWAY WITH THIS. I HAVE CHECKED TONS OF WEBSITES AND IT'S THE SAME PROBLEM TIME AFTER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233656July 21, 2019
POWER TRAIN
I PURCHASED THIS VEHICLE ON AUGUST 12, 2016. I ASKED TO SEE THE CARFAX AND IT SHOWED NO PREVIOUS PROBLEMS WHATSOEVER. THE VEHICLE CAME WITH AN EXTENDED WARRANTY. I HAD NO KNOWLEDGE AT THIS TIME THERE WERE ANY PROBLEMS WITH THIS MODEL OR THE DPS6 TRANSMISSION. WHEN DRIVING THIS VEHICLE TO FAYETTEVILLE, NC FROM MY HOME IN MT. AIRY, NC, I NOTICED A DISTINCT SHUDDER WHEN THE TRANSMISSION SHIFTED FROM GEAR GO GEAR. I WAS CONCERNED IF THIS VEHICLE WAS GOING TO GET ME TO MY DESTINATION AND BACK HOME SAFELY WITHOUT SOME TYPE OF BREAKDOWN ON THE HIGHWAY. FORTUNATELY, I WAS ABLE TO GET HOME. I CALLED THE DEALERSHIP, PARKWAY FORD IN WINSTON SALEM, NC AND SCHEDULED AN APPOINTMENT TO HAVE THE PROBLEM EVALUATED. THEIR DIAGNOSTIC DETERMINED THERE WAS A PROBLEM WITH THE CLUTCH. THE SERVICE CONSULTANT TOLD ME IT WAS JUST A PROBLEM WITH THE CLUTCH NEEDING ADJUSTMENT WHICH THEY WOULD TAKE CARE OF. I LATER DISCOVERED THAT THE CLUTCH HAD BEEN REPLACED. THE SERVICE CONSULTANT ASSURED ME THAT THIS WOULD SOLVE THE SHUDDERING PROBLEM AND THERE WOULD BE NO FUTURE PROBLEMS ALONG THESE LINES. AS YOU WILL SEE FROM ALL OF MY SUBMISSIONS THAT THIS IS JUST THE FIRST OF MANY. I AM REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN MY MASS ACTION SUIT AGAINST FORD MOTOR COMPANY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233662July 21, 2019
POWER TRAIN
I HAVE A FORD FOCUS WITH THE FAULTY TRANSMISSION. THE DEALER ALREADY INSTALLED 2 CLUTCHES AND EVERY TIME I BRING IT BACK NOW THEY JUST REPROGRAM IT WHICH MAYBE LASTS ONE DAY. I SPOKE WITH CORPORATE A FEW YEARS AGO THAT IS WHEN THEY REPLACED THE 2ND CLUTCH. THE CAR WILL JUST DOWN SHIFT AS I'M DRIVING IT OUT OF THE BLUE, BUCKS, CHATTERS LIKE ITS GOING TO BLOW UP AND A DELAY IN STARTING. IT'S NOT A SAFE CAR TO BE DRIVING THEY WONT DO ANYTHING ABOUT THESE VEHICLES NOW YOU JUST GET THE BRUSH OFF FROM THE DEALER. WHEN THEY REPLACED THE FIRST CLUTCH THE DEALER ADMITTED THAT IS WAS THE WORST THAT THEY HAVE SEEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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