Ford Focus Complaints

22,326 consumer complaints on file.

#11233392July 19, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED AND THE VEHICLE RUMBLED AND SHOOK WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO CAMELBACK FORD (1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WHERE HE WAS INFORMED THAT THE VEHICLE WAS SUPPOSED TO OPERATE IN THAT MANNER. THE DEALER REPLACED THE CLUTCH ASSEMBLY AND TCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233456July 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE STUTTERS AND HAS TROUBLE ACCELERATING/STAYING IN GEAR AFTER COMING TO A STOP OR SLOWING DOWN AND STARTING MOVEMENT AGAIN MULTIPLE TIMES A DAY. SOUNDS LIKE TRANSMISSION IS GRINDING DAILY WHEN ACCELERATING AFTER BEING AT A STOP, OR SLOWING DOWN. VEHICLE DROPS GEARS RANDOMLY WHILE MAINTAINING SPEED HIGHWAY SPEEDS. MADE RIGHT HAND TURN OUT AND EVEN WITH THE ACCELERATOR FLOORED VEHICLE DID NOT ACCELERATE UNTIL ALMOST REAR ENDED WHEN CARE JUST TOOK OFF ALMOST UNCONTROLLABLY, WAS LIKE IT WAS IN NEUTRAL GEAR AND WAS JUST ROLLING FOR JUST UNDER A QUARTER MILE ON CITY STREETS. EVEN FELT LIKE THE VEHICLE MIGHT OF BEEN SLOWING DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233491July 19, 2019
FUEL/PROPULSION SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE) AND NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). SHE STATED THAT DUE TO POOR DESIGN, THE QUICK CONNECTORS WOULD NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR WAS FULLY ATTACHED. THE CONTACT ALSO STATED THAT SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE AND BOTH REAR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233501July 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN IN MOTION, TRAVELING FORWARD IN DRIVE. THE CAR WILL BEHAVE AS IF IT HAS SHIFTED INTO NEUTRAL -- NOT RESPONDING TO PRESSURE ON THE ACCELERATOR AND REVVING UP TO AS MANY AS 6000 RPM. THE CAR WILL BEHAVE THIS WAY EVEN IN CRUISE-CONTROL MODE. WHEN AT LAST THE CAR BEGINS RESPONDING TO ACCELERATOR PRESSURE, IT LURCHES ABRUPTLY. IN ADDITION, WHEN MAKING A TURN FROM A STOP (E.G., A LEFT-HAND TURN FROM A LIGHT THAT HAS JUST TURNED GREEN), THE CAR WILL NOT BEGIN MOVING WITH ANY CONSISTENCY ACCORDING TO ACCELERATION; OFTEN, IT REVS EITHER SHORTLY AFTER MOVING OR WITHOUT ANY MOVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233512July 19, 2019
ENGINE, POWER TRAIN
CAR SHAKES WHEN GOING FROM A STOPPED POSITION THEN PRESSING ON GAS. FEELS LIKE IT JERKS. ALSO MY CATALYTIC CONVERTER HAS BEEN FAULTY SINCE 2 YEARS AFTER I GOT MY CAR IN 2014
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233259July 19, 2019
POWER TRAIN
THE VEHICLE HAS THE SAME TRANSMISSION SHUDDER ISSUE AS MANY OTHERS HAVE COMPLAINED ABOUT. SHIFTING FROM 1ST TO 2ND GEAR THERE SEEMS TO BE A LULL LIKE THE VEHICLE ISN'T SURE WHAT IT WANTS TO DO. I DIDN'T NOTICE IT HAPPENING IN THE WINTER TOO MUCH. HOWEVER, ONCE IT GOT WARMER, IT SEEMS LIKE IT HAPPENS NEARLY EVERY STOP LIGHT OR IN LOW SPEED ZONES WHERE IT'S SHIFTING BETWEEN 1ST AND 2ND FREQUENTLY. I ALSO HEAR A METAL CLANGING SOUND ON SLOWDOWNS OFTEN ENOUGH TO SEEM LIKE IT'S AN ISSUE WORTH MENTIONING. IT'S BEEN HAPPENING SINCE AROUND 8K MILES AND I AM AT 45K ON THE VEHICLE. I WILL BE HAVING IT LOOKED AT NOW SINCE THE WARRANTY WILL BE COMING UP AND I DON'T WANT THIS ISSUE TO LINGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233271July 19, 2019
ELECTRICAL SYSTEM
SINCE I'VE HAD MY CAR THE BACK DOORS LOCK & UNLOCK BY THERE SELF.. ITS VERY DANGEROUS.. CANT OPEN FROM INSIDE OR OUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233275July 19, 2019
POWER TRAIN
CONTINUES TO SHUDDER, HESITATION AND ROUGH SHIFTING WHILE DRIVING ON SURFACE STREETS AND HIGHWAYS AFTER TWO REPAIRS AND THREE RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233303July 19, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE TRANSMISSION SEEMS LIKE IT IS SLIPPING AND NOT GOING INTO GEAR. WHEN I TRY TO PUT I PUT THE CAR INTO REVERSE AND PUSH GAS PEDDLE IT DOES NOT GO, BUT WHEN I PUT IN DRIVE IT MOVES. THE CAR ONLY HAS 45,XXX MILES. WHEN I START THE CAR A BUNCH OF CLICKING SOUNDS COME FROM THE MOTOR, AND WHEN I TURN THE CAR OFF IT MAKES A BUNCH OF WEIRD CLICKING SOUNDS ALSO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232979July 18, 2019
POWER TRAIN
WHILE APPROACHING A STOP SIGN ON A CITY STREET WITH BRAKES EVENLY APPPLIED, MY FORD FOCUS DOWN SHIFTED AND STUTTERED, LURCHING ME AROUND 7 FEET IN TO THE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232997July 18, 2019
POWER TRAIN
TRANSMISSION WENT INTO TO NEUTRAL AT HIGHWAY SPEED. WAS FORCED TO DRIFT ONTO THE SHOULDER, SHUT OFF VEHICLE AND RESTART. HAPPENED TWICE TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232992July 18, 2019
POWER TRAIN
I BOUGHT MY 2014 FOCUS NEW.ALMOST IMMEDIATELY IT BEGAN HESITATING AND SHUDDERING WHEN YOU BEGIN TO ACCELERATE. AND LOSS OF POWER WHICH IS DANGEROUS.FIRST TWO TIMES I TOOK IT TO DEALER THEY REPROGRAMMED THE COMPUTER AND MADE EXCUSES THAT IT IS NORMAL AND THE CAR IS LEARNING HOW I DRIVE.THIRD TIME I TOOK IT IN THEY REPLACED THE TRANSMISSION MODULE.DIDN'T HELP.FOURTH TIME REPLACED THE DUAL CLUTCH.STILL HESITATES.NOW MY CAR IS OUT OF WARRANTY AND THEY SAY IF IT IS THE CLUTCH THEY WON'T COVER IT.IT WILL COST ME $150 TO DIAGNOSE IT TO SEE IF IT IS THE TRANSMISSION MODULE.IF IT IS THAT'S ALL THAT IS COVERED.SO I AM LEFT WITH A CAR THAT DRIVES HORRIBLE.BAD CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232991July 18, 2019
POWER TRAIN
MY TRANSMISSION PROBLEMS STARTED VERY EARLY ON, MY CAR WOULD SHUDDER WITH I ACCELERATED FROM A DEAD STOP. I WOULD TAKE MY CAR TO THE FORD DEALER FOR REPAIR AND THEY WOULD ADJUST THE MODULE AND THAT WOULD WORK FOR A SHORT TIME ONLY TO HAPPEN AGAIN. AFTER SEVERAL ADJUSTMENTS THEY WOULD TELL ME THAT MY CAR WOULD NEED A NEW CLUTCH ASSEMBLY, CLUTCH AND THROW OUT BEARING. MY CAR HAS GONE THROUGH 3 CLUTCHES AND THE DEALER TOLD ME IT NEEDS A FOURTH. MY DAUGHTER ATTENDS THE UNIVERSITY OF WEST VIRGINIA AND WE DO NOT TAKE THIS CAR ANYMORE DUE TO THE SHUDDERING ON INCLINES IN THE MOUNTAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233004July 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TAMARA RECALL TRANSMISSION AND CLUTCH SYSTEM ARE AFFECTING DRIVING CAPABILITIES AND PERFORMANCE ABILITIES. IMPROPERLY SHIFTING, WEAR AND TEAR ON TIRES, NOT ONE TIRE IS ORIGINAL AND CAN'T AFFORD TIRES EVERY 6 MONTHS. ISSUES OCCUR WHILE DRIVING, CLIMBING HILLS, DRIVING IN TRAFFIC INSIDE CITY LIMITS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233030July 18, 2019
STEERING
AT 56,000 MILES, THE VEHICLE'S POWER STEERING FAILED. THIS RESULTED IN HEAVY AND INACCURATE STEERING INPUTS WHICH COULD RESULT IN AN ACCIDENT. FORD IS QUOTING A REPAIR BILL IN EXCESS OF $2,400. I DO BELIEVE THAT THE PROBLEM IS RELATED TO THE RECALL IN 2018 AFFECTING 1/2 MILLION FORDS AND THE RECALL FROM 2014 AFFECTING OVER 1 MILLION FORDS FOR SIMILAR STEERING RELATED ISSUES AND PREMATURE FAILURE. I HAVE NEVER HAD STEERING FAIL AND HAVE OWNED MANY VEHICLES OVER 200K MILES INCLUDING MY 1989 F250. THE TECHNICIAN SAID UPON INSPECTION THAT THE STEERING GEAR WAS FULL OF WATER AND DIRT CAUSING CORROSION. I'M A NORMAL COMMUTER ON EVERYDAY ROADS. HE SPECIFICALLY SAID IT'S NOT ANYTHING THAT I COULD HAVE DONE THAT CAUSED THE PROBLEM. HE SAID THE BOOTS WERE COMPLETELY IN TACT AND HE COULDN'T COMMENT ON HOW THE CONTAMINANTS ENTERED THE STEERING GEAR. THIS LEADS ME TO BELIEVE IT IS FAULTY DESIGN. IF IT WERE ANYTHING OTHER THAN STEERING OR BRAKES, I PROBABLY WOULD NOT BE VOICING MY CONCERNS IN THIS FORUM BECAUSE THIS REPRESENTS A HUGE SAFETY CONCERN. FORD MUST CAST A WIDER NET WITH REGARD TO EXISTING RECALLS AND THE 2015 FOCUS SHOULD ALSO BE INCLUDED. AS OF THIS WRITING THERE ARE 47 OTHER REPORTS TO NHTSA FOR THIS CAR AND PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233049July 18, 2019
POWER TRAIN
I HAVE A 2014 FORD FOCUS WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE HAS 37,000 MILES AND HAS BEEN IN THE DEALER 6 TIMES FOR TRANSMISSION PROBLEMS. THE DEALER HAS CLAIMED TO HAVE REPLACED THE TRANS ONCE AND ADJUSTED PROGRAMMING MULTIPLE TIMES. THE VEHICLE CONTINUES TO HESITATE, JERK, AND JUMP AT TIMES. UPON ACCELERATION , THIS PAST MONDAY AT A STOPLIGHT, THE CAR TOOK OFF AS NORMAL UP TO ABOUT 15 MPH AND WOULD NOT DRIVE. I WAS ABLE TO NARROWLY MISS BEING HIT FROM BEHIND. THIS VEHICLE HAS ALSO LUNGED WHILE IN SLOW MOVING TRAFFIC SEVERAL TIMES IN THE PAST THREE MONTHS. CAN NHTSA PLEASE HAVE FORD RECALL AND REPLACE THIS TRANSMISSION WITH A PROPER, SAFE, AND WORKABLE FIX. I INTENDED THIS VEHICLE TO BE HANDED DOWN TO MY 16 YEAR OLD DAUGHTER. NOT NOW. WHY IS FORD ABLE TO CONTINUE TO GET AWAY WITH OUT REPAIRING, OR REPLACING THE PROBLEM? THEY ARE RUSHING UNTESTED, UNPROVEN MECHANICAL TECHNOLOGY TO MARKET TO MAKE THEIR FUEL ECONOMY NUMBERS AT CUSTOMERS WELL BEING. IS THIS NOT FRAUDULENT? ALSO, WHY DO I KEEP GETTING LETTER FROM FORD TO TRADE MY CAR IN ON A NEW VEHICLE? IS THIS FORDS WAY OF GETTING OUT OF THE PROBLEM? IF SO THEY SHOULD BUY THIS VEHICLE BACK AT THE PRICE I PAID FOR IT. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233072July 18, 2019
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND HESITATED WHILE DRIVING WITHOUT WARNING. ALSO, THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO CHIPOLA FORD (4242 LAFAYETTE ST, MARIANNA, FL 32446, (850) 482-4043) WHERE IT WAS DIAGNOSED THAT A COMPUTER UPDATE WAS NEEDED. THE DEALER STATED THAT THEY REPAIRED THE VEHICLE; HOWEVER, THE CONTACT FELT OTHERWISE BECAUSE SHE WAS NOT PROVIDED A BILL OF SERVICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233077July 18, 2019
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM, POWER TRAIN
I BOUGHT MY FORD FOCUS HATCHBACK SE STARTING AT 24K MILES. AT AROUND 50K I BEGAN HAVING TRANSMISSION TROUBLES. THE STUTTERING, WHILE ACCELERATING OR COMING TO A STOP, WAS (AND STILL IS) HORRIBLE. I HAVE TAKEN THIS VEHICLE IN ON TWO SEPARATE OCCASIONS TO GET THE TRANSMISSION 'FIXED', TO NO AVAIL. I'M STILL DEALING WITH THESE PROBLEMS 80K MILES LATER. THE FIRST TWO WINTERS THAT I HAD OWNED THE VEHICLE MY DOOR LOCKS WOULD NOT ENGAGE, IN DRY, 40 DEGREE TEMPERATURES. SO I WOULD HAVE TO DRIVE AND HOLD MY DOOR CLOSED UNTIL THE CAR HEATED UP AND THE LOCKS ENGAGED. I TRIED WD-40 AND SPRAYS MEANT SPECIFICALLY TO UNFREEZE LOCKS. NEITHER WORKED. AND THE LOCKS WOULD OCCASIONALLY DISENGAGE WHILE DRIVING MY MORNING COMMUTE ON THE HIGHWAY. NO RECALL UNTIL TWO YEARS LATER, AFTER COMPLAINING COUNTLESS TIMES. BUT BACK TO THE TRANSMISSION, I WAS DRIVING HOME AFTER A LONG DAY AT WORK AND ENDED UP STUCK IN CINCINNATI, OH. A MESSAGE POPPED UP ON MY DASH READING 'TRANSMISSION FAULT' ADVISING ME TO TAKE MY CAR TO A DEALER. TURNING OFF THE ENGINE DIDN'T HELP, AND I COULDN'T DRIVE OVER 20 MILES PER HOUR BECAUSE THE CAR WOULDN'T SHIFT OVER 1ST OR 2ND GEAR. LUCKILY I'M AN EXPERIENCED DRIVER AND WAS ABLE TO DODGE MULTIPLE CARS THAT ALMOST SLAMMED INTO ME ON THE STREET, DUE TO MY SUDDEN BRAKING. WHEN CONTACTING FORD IT TOOK THEM 5 HOURS OF GOING BACK AND FORTH BETWEEN DEALERS TO FINALLY SEND ME A TOW TRUCK. I GET THE CAR BACK, SAME PROBLEMS. OVER AND OVER. A MECHANIC AT THE DEALERSHIP TOLD ME THAT THEY DON'T ACTUALLY HAVE A FIX FOR THE PROBLEM (WHICH IT'S BECOMING EVER MORE CLEAR THAT THEY STILL DON'T, NOR WILL THEY EVER). FORD'S COMPENSATION FOR THIS PROBLEM WAS A TERRIBLE DEAL. OFFERING A REPLACEMENT TRANSMISSION WITH THE EXACT SAME TRANS THAT GAVE ME PROBLEMS I'M THE FIRST PLACE. I'M GLAD TO SEE THE GOVERNMENT IS GETTING INVOLVED AND HOPE TO SEE RESOLVE SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233079July 18, 2019
POWER TRAIN
VEHICLE TRANSMISSION DISENGAGED, CAUSING THE ENGINE TO REV UP WITHOUT SPEEDING AS IF IT WAS IN NEUTRAL, IMMEDIATELY LOSING SPEED CAUSING A SAFETY HAZARD. CHECK ENGINE LIGHT TURNED ON. TRANSMISSION RE-ENGAGED ABRUPTLY AND CAR WOULD NOT SHIFT PROPERLY SO HAD TO BE DRIVEN IN LOWER GEARS, AGAIN POSING A SAFETY HAZARD. DEALERSHIP ADVISED ISSUE WAS RELATED TO THE CLUTCH AND WAS COVERED UNDER MANUFACTURER'S PROGRAM 14TM01, YET THIS EXTENDED WARRANTY WAS NOT APPLICABLE TO THE 2014 MODEL, EVEN THOUGH IT WAS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233080July 18, 2019
POWER TRAIN
THE VEHICLE WAS STOPPED BUT WHEN I TRIED TO ACCELERATE IT HESITATED AND STARTED TO SHUDDER. PROBLEM WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. THIS HAS BEEN REPLACED 5 TIMES AND FORD STILL HAS NO FIX FOR THIS DEFECTIVE TRANSMISSION. THIS WAS ON A SIDE STREET ATTEMPTING TO PULL OUT ONTO A BUSY NUMBERED ROADWAY. THIS ALMOST RESULTED IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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