Ford Focus Complaints

22,326 consumer complaints on file.

#11234516July 24, 2019
POWER TRAIN
THE CAR WAS PURCHASED BRAND NEW IN 14. TRANSMISSION REPAIRED 4 TIMES, EVEN TAKEN OFF THE ROAD BC IT FAILED FORD'S SAFETY TEST TWICE. CURRENTLY STILL HAVING THE SAME TRANSMISSION ISSUE WITH THE DPS6. IT SHUTTERS WHEN DRIVING, JERKS AND HESITATES WHEN TAKING OFF FROM A COMPLETE STOP. ALMOST STALLS OUT WHEN TAKING OFF AT TIMES AS WELL. FORD APPARENTLY ISSUES A DIRECTIVE TO REPAIR THE ISSUES RECENTLY FOR A TWO WEEK PERIOD BUT DID NOT MAKE IT PUBLIC. WHEN I CONTACTED MY DEALER ABOUT IT THEY BLEW ME OFF AND SAID THAT I HAD NO COVERAGE FOR MY TRANSMISSION ANYMORE. I HAVE A CAR THAT WAS PURCHASED FOR 23K WITH ONLY 100 MILES ON IT, BRAND NEW OFF THE LOT AND IS NOW ONLY WORTH 4K OR LESS. WE WERE EVEN TOLD BY FORD THAT WELL BC OF THE TRANSMISSION ISSUES THESE CARS AREN'T REALLY WORTH ANYTHING. SO NOW I AM STUCK WITH A VALUELESS CAR, READY TO BREAK DOWN OR CAUSE A SERIOUS ACCIDENT YET AGAIN AND NO REMEDY FROM FORD. IT IS A VERY UNSAFE CAR. YOU CANNOT DRIVE IT IN THE SNOW BC THE TRANSMISSION ACTS UP TO BAD. WHEN GOING UP SLIGHT HILLS OR STOPPING ON HILLS AND TAKING OFF IT JERKS SO BAD THAT YOU HAVE TO KEEP A FOOT ON THE BRAKE TO STOP IT IN CASE IT LUNGES INTO TRAFFIC. HOW CAN FORD KNOWINGLY GET AWAY WITH THIS? SELLING CARS FOR 20K PLUS AND KNOWING THAT THERE ARE SERIOUS ISSUES WITH THE TRANSMISSION THAT OBVIOUSLY ISN'T REPAIRABLE? 4 TRIPS TO THE DEALERSHIP AND I AM STILL HAVING THE SAME ISSUES. SOMETHING NEEDS DONE. A 5 YEAR OLD CAR SHOULD NOT HAVE THIS MANY ISSUES OR THIS MANY REPAIRS ON THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234520July 24, 2019
POWER TRAIN
I HAVE STALLED IN AN INTERSECTION BEFORE WITH ONCOMING TRAFFIC. WE ARE SCARED TO DRIVE IT AND IT IS MY ONLY CAR. MY CHILDREN WERE IN THE CAR WHEN WE STALLED IN AN INTERSECTION. IT CONTINUES TO STALL OR ALMOST STALL DAILY, IT SEEMS TO LOSE POWER AND THEN SPEED UP. IT ALSO JUST STALLED ENTIRELY ONE DAY WHILE DRIVING AND THEN WE HAVE OVER $1,000.00 IN BILLS FROM OUR MECHANIC. ALL OF THESE INCIDENTS OCCURRED WHILE THE CAR WAS IN MOTION. IT HAS HAPPENED ON LOCAL STREETS AND WHILE TURNING. ALSO I JUST 7/23 AS A DATE, BUT THIS HAPPENS DAILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234526July 24, 2019
ELECTRICAL SYSTEM, POWER TRAIN
HELLO I'M WRITING THIS COMPLAINT REGARDING TWO THINGS. MY TRANSMISSION & MY RADIO. FIRST MY TRANSMISSION HAS BEEN TOOK TO A FORD DEALERSHIP LOCATE IN MICHIGAN TO HAVE AN DIAGNOSTIC RAN ON IT AND IT WAS NOTED BY THE DEALERSHIP THAT MY CAR HAS TWO FIELD ACTIONS ON IT WHICH BOTH HAVE TO DO WITH THE FAULTY TRANSMISSION WHICH HAPPENS TO HESITATE TO TAKE OFF AND ALSO JERKS WHEN I ACCELERATE. THIS HAS BEEN GOING ON SINCE THIS VEHICLE HAS BEEN IN MY GRANDMOTHERS POSSESSION. NOW IT HAS GOTTEN WORSE TO THE POINT WHERE IT NOW DRAGS AND THERE IS SOME SLIPPING WHEN IT SHIFTS. THE SECOND COMPLAINT I HAVE IS THAT MY RADIO RECENTLY BEGAN TO START TO STATIC AND POP. AND NOW FOR TWO WEEKS MY RADIO HAVE NOT BEEN ABLE TO TURN ON, THE ONLY THING THAT DISPLAYS IS THE TIME CLOCK, DATE & TEMPERATURE. I HAVEN'T GOTTEN ANY AUDIO FROM THE VEHICLE. I'VE REPLACED THE FUSES FOR THE RADIO AND IT STILL ISN'T PLAYING ANY AUDIO. AND I CURRENTLY DO NOT HAVE TIME OR MONEY TO PUT INTO THIS VEHICLE ANY MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234527July 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
THIS VEHICLE HAS BEEN 'FIXED' MULTIPLE TIMES. SHAKING AND RUMBLING WHEN SHIFTING IN THE TRANSMISSION, LACK OF POWER WHEN ACCELERATING AND RATTLING WHEN AROUND 50 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234542July 24, 2019
POWER TRAIN
TRANSMISSION SLIPS WHEN DRIVING, JERKING/JOLTING OCCUR WHEN I ACCELERATE ( JUST REACTS SLOW IN RESPONDING AS ATTEMPTING TO ACCELERATE), DIFFICULT TO PUT IT INTO REVERSE AT TIMES IT IS JOLTY. THIS IS A ONGOING PROBLEM FOR THE TIME I HAVE OWNED THE 2014 FORD FOCUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234545July 24, 2019
UNKNOWN OR OTHER
AFTER 3 WEEKS OF PURCHASING A NEW 2015, WE EXPERIENCE SEVERE TRANSMISSION SLIPPING AND SHUDDERING . STEERING COLUMN SHAKE, SHIFTS UP AND DOWN FORCED AND NOT ACCURATE. SLUGGISH PERFORMANCE TO THE POINT OF BEING A SEVERE SAFETY HAZARD. HELP ME. FORD SAID IT WAS MY FAULT, REFUSED TO GENERATE A WORK ORDER. 2ND TIME DIF DEALER SAID IT WAS NORMAL GO AWAY NO WORK ORDER EVEN. 3RD VISIT THEY SAID LEAVE IT FOR 30 DAYS, I CAN'T. THEY WOULDN'T GIVE ME A LOANER.4 TRY THEY SAID DON'T KNOW WHAT U TALKING ABOUT. I NEED FORD TO BUY THIS CAR BACK.HELP. I WILL GIVE MY CAR TO NHTSA TO VERIFY AND USE FREE OF CHARGE. THEY CAN KEEP IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234546July 24, 2019
POWER TRAIN
MY FORD FOCUS TRANSMISSION HAS BEEN ACTING STRANGELY. IT DOES NOT ACCELERATE SMOOTHLY. IT CONTINUALLY FEELS UNDERPOWERED AS IF IT IS GOING TO STALL OR STOP MOVING FORWARD. AT TIMES, IT SEEMS TO HAVE TROUBLE MOVING UP HILLS. PROBLEM OCCURS WHILE CAR IS MOVING. THE SERVICE ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS THE TRANSMISSION CLUTCH ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234553July 24, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN I PUT MY GEAR IN REVERSE, SOMETIMES MY CAR JERKS AND REVERSE FASTER THAN IT SHOULD OR OTHER TIMES THE CAR WOULD IDLE, I WOULD SEE THE RPM GOING UP AND HEAR THE RPM BUT THE CAR DOESNT MOVE. I'D HAVE TO HIT BRAKE AND TRY TO REVERSE AGAIN. WHEN I COME TO A STOP AND TRY TO DRIVE, THE VEHICLE EITHER JERKS OR JUST TAKES OFF. THE PROBLEM ALMOST HAPPENS EVERY TIME. OR WHEN I AM SLOWING DOWN, THE CAR WOULD JERK OR SHUDDER. WHENEVER I TAKE THE VEHICLE TO THE DEALERSHIP, THEY JUST TELL ME THE SHUDDER/JERKS ARE IN THEIR NORMAL RANGE READING AND BASICALLY TELLS ME THAT IS NORMAL FOR THE VEHICLE TO DO. ALL THE SHUDDERING, JERKING, AND BEING HESITANT HAPPENS MOSTLY STARTING FROM A STATIONARY POSITION, LIKE AT A RED LIGHT OR A STOP SIGN. THIS HAS BEEN HAPPENING EVERY SINCE I BOUGHT THE CAR IN 2016 AUGUST, AS A USED CAR. I'VE HAD TO GET A NEW CLUTCH, AND REPLACE THE NEW ONE BECAUSE IT WASN'T WORKING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234555July 24, 2019
FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
I PURCHASED THIS FORD W 15000 MILES ON IT. IT NOW HAS 37000 MILES. I FEEL LIKE THE CAR IS A LEMON. I HAVE HAD SEVERAL ISSUES REQUIRING ME TO GO FORD DEALERSHIP. FIRST THE GAS INFORMATION WAS INCORRECT. IT SAID I HAD 26 MILES TO DRIVE BUT RAN OUT OF GAS. THEN WHEN I WAS DRIVING ON THE FREEWAY THE CAR GOT STUCK IN BETWEEN GEARS. I COULD NOT ACCELERATE. THEN THE I TRIED TO BACK OUT OF A PARKING SPOT AND THE I COULD NOT PUT CAR INTO REVERSE. AS A RESULT CAR WAS FIXED UNDER WARRANTY AND RECALL. THE ITEMS FIXED WERE GAS TANK RECALL, ENGINE MOUNT, CLUTCH, TRANSMISSION, AND (RESERVOIR TANK THAT WAS NOT COVERED UNDER WARRANTY). I PICKED UP CAR AND NEXT DAY I DROVE TO WORK WITH THE SAME ISSUES. GEARS ARE NOT SHIFTING. TAKE BAKE TO DEALER AND FIXED TRANSMISSION MODULE. NOW THE POWER STEERING DOES NOT WORK. I TOOK IT TO FORD AND THEY CHARGED ME 160$ TO LOOK AT IT. IT WILL COST 1800$ TO FIX STEERING. THIS NOT COVERED UNDER WARRANTY. THE DEALER ALSO SAID THAT THE SUSPENSION NEEDS TO BE REPLACED SOON. HE STATED THAT SUSPENSION NEEDS TO BE REPLACE AT 50000 MILES MY CAR ONLY HAS 37000 MILES. I HAVE NEVER REPLACED SUSPENSION IN ANY OTHER CAR. IT MAKES NO'S SENSE WHY THIS CAR IS FALLING APART WITH 37000 MILES ON IT. IT'S A LEMON AND I WANT MY MONEY BACK. I BOUGHT THIS CAR FOR MY DAUGHTER AND IT IS NOT SAFE TO DRIVE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234557July 24, 2019
POWER TRAIN
NUMEROUS TRANSMISSION PROBLEMS. STALLING WHEN PRESSING ON ACCELERATOR AND LURCHING FORWARD WHEN NOT PRESSING ON ACCELERATOR OFTEN ARE MAIN ISSUES. TRANSMISSION CLUTCH AND AND TCM REPLACED PREVIOUSLY UNDER WARRANTY WITHOUT SUCCESSFUL REPAIR. MOST RECENTLY MY VEHICLE AT 83,000 MILES WAS DIAGNOSED AS NEEDING A NEW CLUTCH AGAIN AND FORD REFUSED TO COVER REPAIR BECAUSE MY VEHICLE WAS BUILT AFTER THEIR WARRANTY CUTOFF DATE AND I WAS CHARGED ALMOST $2,700 BY FORD DEALERSHIP TO REPLACE CLUTCH (DOCUMENTATION ATTACHED). NOT EVEN 1 WEEK AFTER RECEIVING VEHICLE BACK FROM FORD AFTER REPAIRS VEHICLE BEGAN EXHIBITING SAME ISSUES WHICH USUALLY PROGRESS AS TIME GOES ON. I FELT UNSAFE IN THE VEHICLE AFTER SO MANY REPAIRS AND HAVING TO PAY FOR THE MOST RECENT TRANSMISSION SO PURCHASED A NEW VEHICLE INSTEAD. I CAN ALSO PROVIDED DOCUMENTATION IF NEEDED FROM ALL THE PREVIOUS REPAIRS BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234569July 24, 2019
ENGINE, POWER TRAIN
WHEN VEHICLE IS IN MOTION, IT SHUTTERS, AND SLIPS GEARS. I EXPERIENCE POWER LOSS WHILE DRIVING, AND HAVE ALSO EXPERIENCED TROUBLE TRYING TO GET IT TO SWITCH GEARS PROPERLY WHEN ACCELERATING. WHEN I INITIALLY PURCHASED THE VEHICLE (FIRST TIME CAR BUYER) AND TOOK IT FOR A TEST DRIVE, I WAS TOLD THESE ARE NORMAL, AND WOULD NOT BE CAUSE FOR CONCERN, BUT HAVE SINCE BECOME A HUGE CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234579July 24, 2019
POWER TRAIN
POWER SHIFT DUAL CLUTCH TRANSMISSION IS JUMPING AND SEEMING TO GO IN AND OUT OF GEAR. IT HAS BEEN REPLACED ONCE ALREADY BUT NOW STARTING TO DO IT AGAIN AFTER 25000 TO 35000 MILES. I HAVE BEEN NOTICING A SHUTTER MORE AND MORE LATELY. FORD KNEW ABOUT THIS SAFETY ISSUE AND DID NOTHING ABOUT IT AND NOT I DO NOT FEEL LIKE MY VEHICLE IS SAFE TO DRIVE. THERE ARE SEVERAL THINGS THAT I NOTICE ABOUT THIS TRANSMISSION THAT MAKES IT UNSAFE. SOMETIMES SLIPS OUT OF GEAR, SHUTTERS ON TAKE OFF, AND SHAKES AT AN IDLE. I AM THE 2ND OWNER ON THE VEHICLE, WHEN I PURCHASED THE VEHICLE IN NOV 2018 THE PREV OWNER TOLD ME THAT A NEW TRANSMISSION WAS IN PLACE WITHOUT THIS ISSUE, BUT I FOUND OUT THAT IT WAS JUST THE FORD FIX TO THE TRANSMISSION WHICH MANY PEOPLE ARE HAVING ISSUES WITH AS IT WAS NOT FIXED AS A LONG TERM FIX BUT A SHORT TERM FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234580July 24, 2019
POWER TRAIN
TRANSMISSION BOLTS FOWARD AND ALSO LUNGES AT LOW SPEED . WAS PARKING ON A STREET ALMOST HIT A CAR BECAUSE IT BOLTED FOWARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234582July 24, 2019
POWER TRAIN
TRANSMISSION (THE DSP6) COMPUTER (TRANSMISSION CONTROL MODULE, OR TCM) IS PRONE TO FAILURE RESULTING IN A CAR THAT CANNOT BE DRIVEN RELIABLY ON ROADS WITHOUT POTENTIALLY FALLING INTO AN UNINTENTIONAL NEUTRAL. ON APRIL 6TH, UPON STARTING THE CAR UP I WAS UNABLE TO REVERSE, AND MANAGED TO LIMP TO THE DEALER IN LOW GEAR ONLY. AS AT LEAST ONE GEAR WAS KNOWN TO BE NON-FUNCTIONAL, I COULD NOT ENDANGER MYSELF OR OTHERS ON THE ROAD BY ATTEMPTING TO SHIFT GEARS FURTHER FOR CONCERN OF IT FAILING COMPLETELY OR FALLING INTO NEUTRAL IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234585July 24, 2019
POWER TRAIN
TRANSMISSION JUMPS IN AND OUT WITH A CLUNKING WHEN STARTING OFF AT A RED LIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234597July 24, 2019
POWER TRAIN
DPS06, SHUDDERING AND BUCKING AT LOW SPEEDS (15-25MPH) AND SLIGHT VIBRATION AT AROUND 55 MPH THAT GOES AWAY WHEN IT SHIFTS INTO 6TH. VARIOUS PROBLEMS SEEM EXADURATED IN THE RAIN EXPLAINED AS "DRIVING WEIRD"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234596July 24, 2019
POWER TRAIN
EVER SINCE WE BOUGHT THIS VEHICLE IT HAS LOST POWER DURING ACCELERATION, SLIPS OUT OF GEAR REGULARLY, WHEN STOPED ON AN INCLINE THE VEHICLE WILL ROLL BACK APPROX 3FT BEFORE THE TRANSMISSION WILL CATCH ALMOST HITTING VEHICLES BEHIND ME. IT HAS ALWAYS HAD THIS TERRIBLE SHUDDER COMING OUT OF 1ST GEAR. THIS IS AN AUTOMATIC DUAL CLUTCH TRANSMISSION. I WILL NOT LET MY CHILDREN RIDE IN THIS VEHICLE BECAUSE I FEEL IT IS UNSAFE AND IT WOULD NOT BE ETHICALLY RIGHT TO SELL IT TO SOMEONE ELSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234588July 24, 2019
POWER TRAIN
THE CAR JUTTERS UPON ACCELERATION WITH THE CHANGING OF GEARS. WHEN ATTEMPTING TO PASS CARS, THE TRANSMISSION SLIPS AND TAKES A SECOND TO GET INTO GEAR AND BEGIN ACCELERATING. PROBLEMS GAINING SPEED TO MERGE WITH HIGHWAY TRAFFIC. GETTING MUCH WORSE BY THE DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234610July 24, 2019
POWER TRAIN
TRANSMISSION WENT OUT WHILE ON A ROAD TRIP. WENT TO START THE CAR AND TRANSMISSION ISSUE ALERT CAME ON THE DASH. I DROVE ABOUT A MILE THEN COULD NO LONGER ACCELERATE AND HAD TO PULL OVER. I COULD REVERSE BUT NO ACCELERATION IN DRIVE. GOT IT TOWED AND THE MECHANIC AT THE FORD DEALERSHIP TOLD ME IT WAS AN ISSUE WITH THE TRANSMISSION COMPUTER. IT WAS COVERED UNDER THE MANUFACTURER WARRANTY BUT I'M STILL HAVING ISSUE WITH CLUTCH SLIPPING WHEN ACCELERATING FROM A STOP. CAUSES JERKING OF THE CAR SOMETIMES AND LOUD GRINDING NOISES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234611July 24, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
THE CAR VIBRATED VIGOROUSLY WHEN ACCELERATES FROM A COMPLETE STOP, FOLLOWED BY SUDDEN ACCELERATIONS WHEN SWITCHING GEARS. THE CAR HAD ONLY 28K MILES ON IT WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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