Ford Focus Complaints

22,326 consumer complaints on file.

#11234613July 24, 2019
POWER TRAIN
TAKATA RECALL.... ON TAKE OFF CAR VIOLENTLY JERKS AT 2000 RPMS AND CONTINUES TO JERK INTEL 4000-5000 RPMS THEN SHIFTS GEARS. THIS HAPPENS EVERY TIME I DRIVE, HAS BEEN DOING THIS WHEN I BOUGHT THE CAR IN 01/01/2016 AND IS GETTING WORSE EVERYDAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234629July 24, 2019
POWER TRAIN
2012 FORD FOCUS TITANIUM DPS6 EQUIPPED CLUTCH SHUDDER INSTANCES AND TCM FAILURE -- 2018 ACCELERATION IS UNPREDICTABLE. BEFORE WARRANTY REPAIR, THE CAR WOULD HAVE NOTICEABLE LAG WHEN ACCELERATING FROM A STOP. THIS HAS LED TO SEVERAL DANGEROUS SITUATIONS WHERE THE CAR IS EXPECTED TO ACCELERATE, BUT INSTEAD SLOWLY CRAWLS AND SHUDDERS. ONE INSTANCE INCLUDED TURNING LEFT ONTO A HIGHWAY FROM A STOP. THE CAR BOGGED ALONG FOR ROUGHLY 3 SECONDS AND ALMOST CAUSED A COLLISION WITH AN ONCOMING SEMI. WHEN THE ACCELERATOR IS PRESSED, THE CAR SHOULD ACCELERATE AS EXPECTED; IT SHOULD NOT SHUDDER OR REV AS IF IN NEUTRAL. WHEN ATTEMPTING TO TURN RIGHT ONTO A FRONTAGE ROAD FROM A STOP, THE CAR SLAMMED INTO GEAR MID-TURN CAUSING A TREMENDOUS AMOUNT OF WHEEL HOP, JERKING THE CAR TOWARDS THE CURB. ANOTHER INSTANCE WAS IN A RESIDENTIAL AREA. ACCELERATING FROM A STOP SIGN AT A T-INTERSECTION (CROSS-TRAFFIC DOES NOT STOP), THE CAR CRAWLED FORWARD AND REVVED AS IF IN NEUTRAL; NO ACCELERATION OCCURED FOR SEVERAL SECONDS. THIS ALMOST CAUSED A COLLISION WITH ANOTHER VEHICLE; THERE WAS PLENTY OF TIME FOR A FUNCTIONING VEHICLE TO PULL OUT ONTO THE ROAD SAFELY. THE LATEST OCCURENCE WAS IN A PARKING LOT. TURNING LEFT OUT OF A PARKING LOT LANE, THE TCM FAILED AND THE CAR LOST POWER IN THE MIDDLE OF AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234637July 24, 2019
UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING CAR FEELS UNSAFE TO DRIVE ONCE THE CAR IS ON FOR ABOUT 30 MINUTES THE REVERSE WON'T WORK ON CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234649July 24, 2019
ELECTRICAL SYSTEM
THIRD TIME HAVING A PROBLEM WITH IGNITION SWITCH! CAR WILL TURN ON BUT WON'T START, COSTING MORE TO FIX THAN THE CAR IS WORTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234344July 24, 2019
POWER TRAIN
THIS 2017 FORD FOCUS IS HAVING THE SAME TRANSMISSION ISSUES BEING DESCRIBED BY OTHER FORD OWNERS FROM EARLIER MODEL YEARS. CAR SHUTTERS AND VIBRATES, OFTEN VERY HEAVILY AND MAKES LIGHT GRINDING NOISE WHEN SHIFTING. CURRENT WORKAROUND IS TO ACCELERATE VERY SLOW OR VERY FAST WHICH ISN'T ALWAYS A SAFE OPTION. PLEASE INCLUDE THE 2017 FOCUS IN YOUR INVESTIGATION. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234343July 24, 2019
POWER TRAIN
TRANSMISSION HAS STUTTERED BETWEEN FIRST AND SECOND GEAR FOR THE ENTIRE TIME I HAVE HAD THE CAR. I HAVE GOTTEN ONE NEW TRANSMISSION AND HAVE HAD IT SERVICED NUMEROUS TIMES. THIS IS NOT A ONE TIME ISSUE - IT HAS HAPPENED FOR THE ENTIRE TIME I HAVE HAD THE CAR AND I AM THE SINGLE OWNER OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234351July 24, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO BOB BOWEN FORD (LOCATED AT 2189 US-40, BRAZIL, IN 47834, (812) 442-2000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234364July 24, 2019
ENGINE, POWER TRAIN
VEHICLES TRANSMISSION BUCKING LOSING POWER SLIPPING ALSO STALLING OUT THIS CAR IS VERY UNSAFE I'VE HAD IT TO THE DEALERSHIP MANY TIMES STILL NO FIX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234370July 24, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
MY BATTERY LIGHT SEEMS TO FLASH WHEN THE CAR IS OFF. CAR HAS STALLED SEVERAL TIMES WHILE DRIVING TRY TO ACCELERATE OVER 50 MILES AN HOUR CAR WILL SHUT OFF. BACK HATCH ON WAGON SEEMS TO RELEASE ITSELF WHILE DRIVING WELL UNLOCK AUTOMATICALLY. HAVE REPLACED THREE THERMOSTAT AND THERMOSTAT HOUSING DUE TO OVERHEATING CAR WILL NOT TELL ME IS OVERHEATING IT WILL BOIL IN THE OVERFLOW RETURN TANK PRESSURIZE AND SHOOT THE CAP OFF?...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234361July 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THERE WAS A RECALL ISSUED FOR MY CAR AND THE MANUFACTURER HAS NOT PROVIDED A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234372July 24, 2019
POWER TRAIN
THE TRANSMISSION ON MY CAR WILL COMMONLY SHUDDER WHEN SHIFTING IN LOWER GEARS, FREQUENTLY CREATING AN UNSAFE LAG IN MOMENTS WHERE QUICK ACCELERATION IS REQUIRED. THE PROBLEM BECOMES MORE PRONOUNCED AS THE PERIOD OF CONTINUOUS OR NEAR-CONTINUOUS USE INCREASES. IT IS MY UNDERSTANDING THAT, AT PRESENT, THE TRANSMISSION IS NOT SHUDDERING ENOUGH TO WARRANT A REPAIR UNDER THE TERMS OF MY WARRANTEE, HOWEVER I BELIEVE THAT IS DUE TO MY CONTINUAL ADJUSTMENT TO DRIVING STYLE TO ACCOMMODATE THIS UNSAFE SITUATION. I DON'T BELIEVE IT'S PRUDENT FOR ME TO EXACERBATE THE SITUATION AT THE RISK OF MY FAMILY'S SAFETY IN ORDER TO QUALIFY FOR REPAIR AT THE MANUFACTURER'S EXPENSE. THE SHUDDERING ITSELF CAN RANGE FROM A LIGHT FLUTTER TO A COMPLETE DISENGAGEMENT OF THE CLUTCH FOR A SECOND OR TWO. AT HIGHWAY SPEEDS, THAT AMOUNT OF TIME IS UNACCEPTABLE. TO ME, IT FEELS AS THOUGH THE SOFTWARE IS ATTEMPTING TO DECIDE AND ACTUATE A DESIRED GEAR RATIO, BUT DOING SO IN A TIMEFRAME THAT IS FAR LONGER THAN WHAT IT WOULD TAKE ME TO DO SO IN A MANUAL TRANSMISSION. ADDITIONALLY, SOME ENGAGEMENT MECHANISM OR PROGRAM FREQUENTLY MISJUDGES THE ENGAGEMENT OF THE CLUTCH, RESULTING IN MECHANICAL ABNORMALITY RANGING FROM A FLUTTER TO A SHUDDER TO A LOUD AND FORCEFUL KNOCKING AS IT ATTEMPTS TO ENGAGE. THE ODD BEHAVIOR IS MOST PRONOUNCED WHEN SHIFTING BETWEEN FIRST, SECOND, OR THIRD GEAR. OCCASIONAL BUT VERY ALARMING DISENGAGEMENT OF THE CLUTCH CAN OCCUR AT HIGHWAY SPEEDS. TURNING CAN SEEM TO EXACERBATE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234377July 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE CLUTCH ASSEMBLY FAILED TO FUNCTION PROPERLY. CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, 1(888) 614-2160) HAD TO REPLACE THE CLUTCH ASSEMBLY TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234384July 24, 2019
POWER TRAIN
CAR HESITATES WHEN ATTEMPTING TO ACCELERATE FROM STOP, HESITATION WHEN COASTING AND APPLYING THROTTLE, SHUDDERING (SOMETIMES SEVERE) AFTER EACH GEAR SHIFT FROM STOP TO FIRST, FIRST TO SECOND, SECOND TO THIRD. CLUTCH FEELS LIKE IT'S SLIPPING MID-GEAR IN FIRST, SECOND AND THIRD GEAR. CAR WENT INTO LIMP MODE ON FREEWAY AND CAUSED A JAM WHILE I NURSED IT OVER TO THE RIGHT SHOULDER TO GET OUT OF THE WAY OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234029July 23, 2019
ENGINE
TRANSMISSION VIBRATION INVOLVING DOUBLE CLUTCH @ SPEEDS 13 -18 MPH IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234056July 23, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
THE CAR DOES NOT SHIFT CORRECTLY IT SPUTTERS WHEN ACCELERATING. WHEN ACCELERATING IT DOESN'T SHIFT PROPERLY LIKE ITS NOT GETTING ENOUGH GAS. ALSO WHEN YOU ARE SITTING IN TRAFFIC AND GO TO ACCELERATE IT JUMPS FORWARD. THIS CAR ALSO HAS DIED WHILE DRIVING AS IT IS SHIFTING GEARS. EVEN THOUGH THERE IS A DATE AT THE BOTTOM THIS HAS BEEN LIKE THIS SINCE I PURCHASED IT. I WAS TOLD BY THE DEALER ITS THE WAY I DRIVE IT THE COMPUTER SHIFTING HAS TO GET USE TO MY DRIVING HABITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234057July 23, 2019
STEERING
'TAMARA RECALL'. RECENTLY THE FIRST WEEK OF JULY 2019 I LEFT WORK AND NOTICED I COHSOT TURN MY STEERING WHEEL. I CALLED RED HILL FORD AND I SPOKE TO ONE OF THE NEW GUYS AND EXPLAINED TO THEM MY POWER STEERING WAS GOING AND IT WAS MAKING GRINDING NOISES. THEY ACTUALLY TOLD ME TO DRIVE MY CAR DOWN TO THE DEALERSHIP WITH WHAT I TOLD THEM. HE TOLD ME IT WASN'T MY POWER STEERING AND THAT IT COULD BE SOMETHING ELSE BUT I KNEW SINCE MY CAR WAS HARD TO STEER AND THE GRINDING NOISE IT WAS MAKING. I DROVE FROM ALLENTOWN DOWN TO RED HILL ON ROUTE 29 AND IT WAS A LONG RIDE THERE. SECOND, BECAUSE THEY TOLD ME IT COST 2 GRAND WHICH I DIDN'T HAVE THEY WERE GOING TO HAVE ME PICK IT UP AND DRIVE IT AGAIN KNOWING HOW IT WAS NOT DRIVE-ABLE. LUCKILY MY PARENTS CAME THROUGH AND PAID IT. SEEING THE RECALLS I NEVER RECEIVED ANYTHING ABOUT MY POWER STEERING RACK. SHOULDN'T THIS BEEN COVERED UNDER A WARRANTY OR COVERED SINCE THERE WAS A RECALL? THERE IS NO WARNING LIGHT THAT DISPLAYS ON THE DASHBOARD FOR THE POWER STEERING AND THIS IS DANGEROUS NOT KNOWING WHEN YOUR POWER STEERING RACK IS GOING. PLEASE GET BACK TO ME AND IF THIS SHOULD HAVE BEEN COVERED PER THE RECALL. I COULD HAVE BE BADLY HURT AND OR HIT ANOTHER CAR!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234082July 23, 2019
UNKNOWN OR OTHER
TRANSMISSION PROBLEM STARTING JAN 2019 WITH AROUND 10,000 MILES. THE CAR TAKES SPELLS THAT IN VIBRATES REALLY BAD PULLING OUT FROM STOP AND UPON ACCELERATION FROM LOW SPEEDS. I'M BEING TOLD AGAIN BY METTER FORD IN GEORGIA THAT THEY CAN'T FIND ANY PROBLEMS WITH MY CAR TO JUST DRIVE IT UNTIL IT BREAKS AND THEY WILL COME GET IT. THIS CAR IS UNSAFE TO DRIVE. ON 7/19/2017 I PULLED ONTO THE HWY AND THE CAR VIBRATED SO BADLY IT WOULD NOT GO OVER 20MPH. METTER FORD HAS THE CAR NOW AND JUST TOLD ME AGAIN ON 7/23/2019 THAT THEY CAN'T FIND ANY PROBLEM. ALSO SAYING THEY DON'T KNOW OF ANY TRANSMISSION PROBLEMS WITH THE 2017 FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234093July 23, 2019
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION CAUSING THE DRIVER TO LOOSE CONTROL OF VEHICLE AND CRASH INTO A DITCH. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LONG LEWIS FORD(2551 JOHN HAWKINS PKWY, HOOVER AL.) WHO WAS UNABLE TO DETERMINED CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,043. THE VIN WAS INVALID.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234108July 23, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH WAS NOT SECURING PROPERLY. THE CONTACT HAD TO MANEUVER AND ADJUST A CONNECTION TO HOLD THE DOOR SECURE. THE VEHICLE WAS DRIVEN TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA 92335, 1-(888) 629-1239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN FIELD SERVICE ACTION NUMBER: 12M02 (SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE) AND NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234123July 23, 2019
POWER TRAIN
THE TRANSMISSION SHUDDERS WHEN TRYING TO ACCELERATE. THE CAR JERKS AND SPUTTERS SO BAD THAT FOR FEAR OF GETTING IN A COLLISION WE HAVE TO WAIT FOR ALL TRAFFIC TO CLEAR WHEN MAKING A LEFT TURN AT AN INTERSECTION. VERY UNSAFE FOR MY FAMILY! I WAS NOT THIS BAD ON THE TEST DRIVE AND THE SALES MAN TOLD IT THE CLUTCH PLATES NEEDED TO BE BROKEN IN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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