Ford Focus Complaints

22,326 consumer complaints on file.

#11279896November 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE IN MOTION ON THE INTERSTATE MY CONSUL GAVE ME A NOTIFICATION THAT THERE WAS A "FAILURE IN STEERING ASSIST" AND TO PULL OVER SAFELY. AT WITCH TIME I LOST MY POWER STEERING ASSIST. I PULLED OFF AT THE NEXT EXIT WHICH THANKFULLY LED TO BAXTER FORD SOUTH WHERE THEY RAN A SERVICE CHECK THE NEXT DAY. AFTER RUNNING THE CHECK THEY DETERMINED THERE WAS A FAILURE IN THE POWER STEERING CONTROL MODULE (PSCM). THE PSCM WAS RE PROGRAMED TO THE LAST KNOWN CODE. THEY INFORMED ME THAT THEY DID NOT KNOW HOW LONG THE FIX WOULD LAST. ON THE SAME DAY AFTER DRIVING 600 MILES I RECEIVED THE SAME MESSAGE AND ONCE AGAIN LOST POWER STEERING ASSIST. NOTE THAT THE SAME FAILURE HAS OCCURRED IN THE 2011- 2012 FORD FUSION, FORD FLEX, AND FORD TAURUS. ALL HAVE BEEN RECALLED EXCEPT FOR THE 2012 FORD FOCUS MODEL. I WILL ATTACH AND HIGHLIGHT MY INVOICE FROM BAXTER FORD SOUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279906November 13, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHEN I FIRST BOUGHT THE CAR IT STARTED MAKING NOISE WHEN I DROVE IT I TOOK IT IN THEY SAID THEY FIXED THE PROBLEMS IT WAS STILL UNDER WARRANTY. AFTER A COUPLE OF WEEKS IT STARTED MAKING THE SAME NOISES SO WHEN I HAD TIME A COUPLE OF MONTHS LATER I TOOK IT IN AGAIN AND THEY TOLD ME IT WAS THE TRANSMISSION AND THAT MY WARRANTY WAS NOT ACTIVE ANYMORE. IT MADE THE SAME NOISES THE FIRST TIME I TOOK IT IN AND THEY NEVER SAID IT WAS THE TRANSMISSION IT WAS A WHEEL PROBLEM. I'M ASKING FOR HELP ON WHAT TO DO THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279522November 12, 2019
POWER TRAIN
MY GIRLFRIEND BOUGHT THIS CAR AND WE BELIEVE HAS A DUEL CLUTCH ISSUE AND ALL THE FORD GARAGES WE TAKE IT TO SAY THERE IS NOTHING THEY CAN DO ABOUT IT ONLY HAS 50,000 MILES ON IT. SHE SPENT HER HARD EARNED MONEY ON IT AND MAKES MY HEART ACE TO KNOW THAT SHE HAD TO DRIVE AROUND WITH HER CAR LIKE THIS WE NEED HELP !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279555November 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS CAR IS STALLING STALLING CONSTANTLY . IT JUST GETS WORSE AS TIME GOES BY . ONCE IT GETS GOING AT A GOOD SPEED ITS FINE . YET WHEN U TAKE OFF OR PULL OUT IN TRAFFIC IT STALLS AND IS EXTREMELY DANGEROUS. I'VE HAD IT LOOKED AT BY 2 MECHANICS AND THEY SAY ITS A PROBLEM WITH THOSE MODEL CARS AND THERE ARE RECALLS ON SOME .. I WOULD LIKE TO KNOW IF ITS RECALLED ON THIS CAR BECAUSE I AM VERY AFRAID OF GETTING KILLED BECAUSE OF THE STALLING .. PLEASE HELP BEFORE THIS HAPPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279600November 12, 2019
POWER TRAIN
12-2-2016 PURCHASE DATE. PURCHASE WAS DELAYED BECAUSE SANDIFAR'S HAD TO TAKE IT TO A DEALERSHIP FOR TRANSMISSION REPAIR. CLUTCH PACK IS WHAT I REMEMBER BEING TOLD. 1-26-19 BREAK DOWN. DRIVING TO WORK ON A PAVED COUNTY ROAD AND GOT A 'TRANSMISSION OVERTEMP' ERROR (IT WAS IN THE TEENS TEMPERATURE-WISE OUTSIDE WITH SNOW ON THE GROUND). TRANSMISSION WOULD NOT FUNCTION FOR SEVERAL MINUTES, THEN WOULD ONLY GO A MILE OR 15 BEFORE OVERHEATING AGAIN. FINALLY GAVE UP AT THE DINER AT HIGHWAY 9 AND HIGHWAY 26. HAD IT TOWED (PAID $200) TO HUBLER/DELLEN/MCCOY/WHATEVER IN MUNCIE. HAD TO RENT A CAR FOR TWO DAYS (I HAD IT FOR MORE THAN 24 HOURS). THEY REPLACED THE TRANSMISSION CONTROL MODULE UNDER WARRANTY AND CHARGED ME $430.96 TO REPLACE THE CLUTCH ACTUATOR. AS FAR AS I CAN TELL IT STILL SLIPS. SEPTEMBER 2019 RECEIVE LETTER FROM FORD. HAD SOME WORK DONE AT ADAMS (ACROSS FROM WORK IN KOKOMO). THEY MENTION THE CLUTCH SEEMS TO BE SLIPPING. 11-11-19 TO IT TO BRAD HOWELL FORD IN KOKOMO. TALKED TO JEFF IN THE SERVICE DEPARTMENT. HE MADE COPIES OF MY LETTER AND MY PAPERWORK FROM HUBLER. THE SERVICE MANAGER WAS SUPPOSED TO LOOK INTO WHAT CAN BE DONE AND CALL ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279639November 12, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY CAR WAS STATIONARY. THE DOORS LOCK AND DO NOT UNLOCK. AFTER HOURS OF SEARCHING THE MANUAL AND GOOGLE I FIGURED OUT HOW TO BYPASS THE AUTOMATIC LOCK AND TURNED THAT OFF SO MY DOORS WOULD NOT LOCK WHILE I DROVE. THAT WORKED FOR A WHILE BUT, THEN THE DOORS JUST STOPPED OPENING FROM THE OUTSIDE. I HAVE BEEN TOLD BY SEVERAL MECHANICS THIS IS AN ISSUE WITH THIS YEAR FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279644November 12, 2019
POWER TRAIN
MY 2014 FORD FOCUS SE HATCHBACK HAS A DUAL CLUTCH TRANSMISSION THAT ADDS FOR A SPORTY FEEL AND BETTER GAS MILEAGE, THE DCT IS DRY CLUTCH AND THE GASKETS ARE TERIBBLE CUASING OIL TO GET INTO PARTS WHERE THEY SHOULDNT IN THE DCT CUASING THE TRANSMISSION TO STUTTER,LAG,AND BE UNDRIVEABLE THIS IS OBVIOUSLY A SAFTEY ISSUES THAT FORD KNEW. THE VEHICLE WAS IN MOTION ON A BACK ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279376November 11, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD TO TAKE THIS CAR BACK IN OVER 7 TIMES NOW AND WILL BE TAKING IT AGAIN IN MONDAY.IT SPUTTERS ON TAKE OFF THIS WEEKEND WAS AWFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279399November 11, 2019
FUEL/PROPULSION SYSTEM
VEHICLE STALLS AT STOPS, VEHICLE WONT START AFTER FUELING AT GAS STATION, DTC P1450 ALWAYS PRESENT, HARD TRANSMISSION SHIFTING ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279215November 10, 2019
UNKNOWN OR OTHER
MY CAR IS A FORD FOCUS 2012 I WAS IN THE HIGHWAY AND I COULDN'T ACCELERATE . I LOST SPEED WHILE I WAS IN THE HIGHWAY .MY CAR WAS FINE ALL WEEK I RAN WITHOUT ANY PROBLEM NO LIGHT APPEAR AT THE DASHBOARD .WHEN I COULDN'T ACCELARATE IN THE HIGHWAY A MESSAGE APPEAR FOR THE FIRST TIME TRANSMISSION MALFUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279245November 10, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE DRIVING WITHIN CITY LIMITS ON A DAILY BASIS, MY VEHICLE SHUTTERS FROM THE START AND AT ACCELERATION, SOMETIMES STALLS AS I START TO ECCELERATE FROM RED LIGHTS AND STOP SIGNS, CREATING POTENTIAL HAZARDOUS CONDITIONS. ENGINE LIGHT HAS COME ON AND WANT GO OFF, AND SMELLS OF FUEL WHILE VEHICLE IS BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279251November 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
ENGINE CAUGHT FIRE 2 WEEKS AFTER SERVICE DEPT AT VIC BAILEY FORD REPLACED. INCIDENT REPORT. TOTAL LOSS AND LAWSUIT COMING IF NOT COMPENSATED FOR PROPERTY DAMAGE AND EMOTIONAL DISTRESS. ENGINE IGNITED WITH ME IN VEHICLE! SERVICE BAY RELEASED CAR TO ME 2 WEEKS AGO. TOLD THEM WAS NOT FIXED FOR 2 WEEKS WAITED ON APPT. OIL LIGHT CAME ON AFTER DROPPING OF DAUGHTER TO SCHOOL. MULTIPLE WITNESSES AND VIDEOS OF FIRE UNDER CAR AND THEN BLEW DUE TO HEAT SOURCE WHICH WAS ALL SUPPOSEDLY FIXED. I WAS DRIVING THE CAR AND PULLED OVER AS SOON AS OIL LIGHT CAME ON AND I SMELLED SMOKE. TURNED INTO NEAREST PARKING LOT OFF HIGHWAY 221, SPARTANBURG SC. ROEBUCK FIRE DEPT RESPONDED. WILL NOT DRIVER A VEHICLE FROM FORD EVER AGAIN!
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11279301November 10, 2019
SUSPENSION
VEHICLE HAS ABOUT 108,000 MILES. I DID REPLACE THE TIE RODS CONTROL ARMS AND SWAY BAR OF THE FRONT SUBFRAME. THE MECHANIC SAID THAT THE SUBFRAME IS VERY RUSTED AND THE ENGINE COULD FALL OF IF THE VEHICLE IS NOT SERVICED IMMEDIATELY. I BOUGHT THE CAR AROUND 90,000 MILES AND HAVE ALREADY REPLACED FUEL PUMP AND OTHER PARTS UNDER THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279137November 9, 2019
POWER TRAIN
THE AUTOMATIC TRANSMISSION PROVIDED WITH MY VEHICLE IS NOT AS DESCRIBED IN THE OWNER'S MANUAL. MY TRANSMISSION IS SUPPOSED TO HAVE THE ABILITY FOR THE DRIVER TO "MANUALLY" SHIFT THROUGH THE 6 SPEEDS!? SHIFTING IS NOT AUTOMATIC AS DESCRIBED BECAUSE IT REQUIRES YOU TO LET UP ON THE ACCELERATOR TO SHIFT FROM A LOWER GEAR. WHEN IT TOOK MY VEHICLE TO MULTIPLE FORD DEALERS WITH THIS CONCERN, I WAS INFORMED THAT THEY COULD NOT PERFORM ANY WORK ON THE TRANSMISSION UNTIL THE VEHICLE REACHED 10,000 MILES (4900 MILES TO GO!). THEREFORE I AM STUCK WITH A DANGEROUS CAR THAT SHIFTS WHEN IT WANTS TO AND LEAVES ME VULNERABLE TO CRASHES IN EVERYDAY TRAFFIC AS I CANNOT DEPEND ON ACCELERATION THAT I MAY NEED TO AVOID A DANGEROUS SITUATION. WHEN REPORTED TO FORD CUSTOMER CARE, MULTIPLE TIMES, I WAS TOLD TO TAKE IT TO A FORD DEALER AND I AM STUCK IN THE MIDDLE WITH NO ONE LISTENING OR ADDRESSING MY CONCERNS!?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279139November 9, 2019
POWER TRAIN
ISSUE WITH THE CLUTCH. I HAVE TO REPLACE THE CLUTCH AGAIN ON MY CAR AND THERE APPEAR TO BE CONTINUED ISSUES WITH FORD FOCUS CLUTCHES. MY CAR WON'T SHIFT CORRECTLY AND I WAS TOLD INACCURATE INFORMATION BY TWO SEPARATE FORD DEALERSHIPS. THE CAR WON'T PROPERLY SHIFT WHEN GAINING SPEED AND FEELS LIKE IT IS GOING TO STALL. MY CAR DOES NOT SHIFT WELL ALL ALL TYPES OF ROADS, INCLUDING CITY STREETS AND HIGHWAYS. THIS HAS HAPPENED MULTIPLE TIMES AND AN ONGOING ISSUE, NOT ONE OCCURRENCE. AFTER RESEARCHING FORD FOCUS CLUTCHES, THERE APPEARS TO BE A RECALL ON SOME VEHICLES. I WAS TOLD MY CAR IS NOT PART OF THIS RECALL. HOWEVER, MY CAR IS HAVING THE SAME ISSUES AS NOTED IN THE RECALL AND THIS SEEMS TO BE A POOR QUALITY CLUTCH MANUFACTURING ISSUES ON ALL FORD FOCUSES, NOT JUST THE SPECIFIC GROUP THAT WAS INITIALLY LISTED. I FEEL THAT MY CAR ALSO SHOULD BE A PART OF THIS RECALL AND THERE COULD BE MANY OTHER CUSTOMERS EXPERIENCING THIS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278884November 8, 2019
UNKNOWN OR OTHER
RECENTLY MY CAR RADIO HAS BEEN CRACKLING AND THEN COMPLETELY STOPPING ALL MUSIC. THE RADIO SYSTEM WILL BE COMPLETELY OFF AND MAKE AN EXTREMELY LOUD STATIC NOISE AND SCARE ME WHILE I AM DRIVING! THIS IS NOT SAFE AND COULD CAUSE A MASSIVE ACCIDENT OR AN OLDER PERSON TO HAVE A HEART ATTACK. I HAVE A PANIC DISORDER AND IT GAVE ME A PANIC ATTACK WHILE I WAS DRIVING. I HAD TO PULL OVER AND TAKE MY EMERGENCY PANIC MEDICATION. VOLUME IS COMPLETELY OFF WHEN IT IS HAPPENING AND THE RADIO IS COMPLETELY POWERED OFF. EVEN WHEN THE CAR IS COMPLETELY SHUT OFF AND WE WALK AWAY FROM IT THE NOISE WILL CONTINUE AND WAKE THE NEIGHBORS UP. WE HAVE COMPLETELY PULLED THE FUSE FROM OUR CAR.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11279074November 8, 2019
AIR BAGS, POWER TRAIN
THIS WAS A RECALL ALREADY THAT IS HAZARDOUS TO ALL DRIVERS ON THE ROAD INCLUDONG THE DRIVER. THE CAR WILL STALL,STUDDER,AND GIVE NO POWER WHEN PULLING OFF. I CANT UNDERSTAND HOW SOMETHING SO DANGEROUS THAT ALSO COST ME MY LIFE WOULD HAVE A LIMITED WARRANTY ON A SAFTEY RECALL. THIS SHOULD BE A LIFETIME WARRANTY ON THIS. BECAUSE THEY CAIM TO FIX THE ISSUE BUT IF IT CONTINUES TO BREAK DOWN AFTER 2 MONTHS 3 MONTHS. WHY IS THEIR A LIMITED TIME FRAME ON SAFETY RECALL AND THE SAFTEY OF DRIVERS AND THE OWNER.THIS HAS CAUSED ACCIDENT TO OTHERS. BECAUSE WHEN A RECALL IS DONE. YOU BELIEVE THE ISSUE IS FIXED. IT SHOULD CONTINUE TO HAVE THE SAME PROBLEM. THEN THE LIMITED WARRANTY IS UP. NOW YOU'RE STUCK WITH A SAFETY HAZARDOUS CAR THAT IS DANGEROUS TO PUT ON THE ROAD. PLEASE HELP. I DID STALL ON THE ROAD I HAD TO GET THE CAR TOWED. I WAS STALLED DUE TO THIS RECALL. NOW IT'S HAPPENING ABOUT. DRIVERS SAFETY SHOULDNT HAVE A LIMIT THIS OTHER INCIDENT OCCURRED DUE TO THEIR WARRANTY NOT HOLDING UP WITH KEEPING THE ROADS SAFE. THE SAME SAFETY RECALL IS NOW STARTING TO CAUSE ROAD HAZARDOUS ISSUES AGAIN THAT WILL BE UNSAFE FOR THE ROAD AND MYSELF. THE CARS NOT EVEN 10 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279095November 8, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE CAR HAS HAD SEVERAL RECALLS AND TRANSMISSION PROBLEMS SINCE THE DAY I GOT IT. IT HAS CLUTCH ISSUES THAT LEAVES ME STALLED STUCK IN GEAR IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT HAS LEFT ME STUCK IN MY GARAGE AND NOT BEING ABLE TO GO IN REVERSE FOR DAYS AT A TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278798November 8, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN CAR WARMS UP ABOUT 25 MINUTES WHEN ACCELERATING FROM A STOP THE CAR JOLTS AND SHUTTERS AND SHAKES YOUR BODY AS YOU'RE HOLDING THE STEERING WHEEL. SO IT IS VERY DANGEROUS WHEN ENTERING AN INTERSECTION AND YOUR GO TO ACCELERATE AND THE CAR SHAKES YOUR BODY BECAUSE IT'S JOLTING BECAUSE THE TRANSMISSION IS ACTING UP. THIS IS DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278804November 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE IN COLUMBUS, OHIO, CAUGHT IN HEAVY TRAFFIC, UPHILL, A RED "TRANSMISSION MALFUNCTION!" LIGHT WENT ON, AND THE CAR IMMEDIATELY STARTED SHUDDERING AND LURCHING FORWARD. I WAS ONLY GOING 5 - 10 MPH IN TRAFFIC, BUT THE CAR WAS ALSO SHAKING AND WHEN I CAME TO A FULL STOP THE RPMS WOULD GO UP AND DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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