Ford Focus Complaints
22,326 consumer complaints on file.
- #11281913November 22, 2019POWER TRAIN
I HAVE FELT ON SEVERAL OCCASIONS THE CAR SHAKE AND SEEM TO STRUGGLE TO TAKE OFF FROM A STOP TO GO. SEEMS TO INCREASINGLY GET WORSE
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281471November 21, 2019SUSPENSION, UNKNOWN OR OTHER
2012 FOCUS S A MAJORITY OF THE TIME FROM A STOP VEHICLE STARTS JERKING AND I DON'T OWN A STICK SHIFT. ALSO AS IT'S JERKING THE RPMS GO REALLY HIGH AS IF I NEED TO SHIFT IDK BUT ALSO EVERY TIME I PUT IT IN PARK IT ROLLS ABOUT QUARTER-INCPUT IT IN PARK IT ROLLS ABOUT A HALF AN INCH OR MORE THEN I HEAR A CLICK WELL IT'S MORE LIKE A TIN CAN SOUND I HATE IT I HOPE IT'S NOT MY TRANSMISSION
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281506November 21, 2019POWER TRAIN
TRANSMISSION ELEMENT STUCK ON NEUTRAL, FORD FOCUS 2016 , FORD SOLD THE CARS AND KNEW THERE WAS A PROBLEM. GEAR SIFTS IN NEUTRAL, MY CAR HESITATED IN A CROSSING AND MY CAR WAS HIT IN THE BACK DOOR. .THE CLUTCH SLIPS IN NEUTRAL, FORD USES DRY CLUTCHES IN THIS CAR FOR EFFICIENCY, BUT WET CLUTCHES WOULD BATHE THE FRICTION DISCS. FORD ISSUED DOCUMENTS WITH THE PROBLEM CODE DPS6, AROUND THE WORLD THEY HAVE HAD CLASS ACTION SUITS PERTAINING TO THIS PROBLEM.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281528November 21, 2019STEERING
WHEN OPERATING THE VEHICLE A SENSOR DISABLES MAKING THE VEHICLE DIFFICULT TO STEER. ONCE I PULL OVER AND SHUT THE VEHICLE OFF FOR A PERIOD OF TIME IT RESETS AND I AM ABLE TO DRIVE. THIS HAS OCCURRED ON SEVERAL DIFFERENT LOCATIONS, ROADS AND DURING DIFFERENT WEATHER. THE VEHICLE IS DIFFICULT TO CONTROL WHEN THIS HAPPENS AND AM LUCKY THAT IT HAS NOT HAPPENED WHEN THE VEHICLE IS AT A HIGH RATE OF SPEED. IT HAS ALSO HAPPENED WHEN YOU FIRST START THE VEHICLE ON SEVERAL OCCASIONS BUT HAVE BEEN ABLE TO RESET THE SYSTEM BY RESTARTING THE VEHICLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281596November 21, 2019LATCHES/LOCKS/LINKAGES
TL* THE CONTACT'S DAUGHTER OWNS A 2005 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND CLOSED THE REAR PASSENGER DOOR. THE CONTACT WAS ALSO INFORMED BY HIS DAUGHTER THAT BOTH REAR DOORS FAILED TO OPEN. THE CONTACT ASSOCIATED THE FAILURES WITH NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281601November 21, 2019FUEL/PROPULSION SYSTEM
I TOOK MY CAR IN FOR A OBD READING AND IT CAME BACK A FAULTY PURGE VALVE OR UNABLE TO BLEED UP FUEL TANK VACUUM. TAKE IT TO FORD AND THEY SAID THEY CAN'T DO ANYTHING BECAUSE THERE IS NO RECALL FOR MY CAR. WHEN LOOKING UP MY VIN THERE IS NON RIGHT NOW, I CLEARLY HAVE STALLING ISSUES AND THE CHECK ENGINE LIGHT IS ON. I WOULD LIKE GET A RECALL ON IT BECAUSE 1.6 MILLION PEOPLE HAVE HAD THE SAME ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281634November 21, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE VEHICLE ACCELERATED, IT SHUDDERED WITHOUT WARNING AND THEN RETURNED TO NORMAL AFTER A COUPLE OF SECONDS. THE VEHICLE WAS TAKEN TO PARIS FORD-LINCOLN (2020 NE LOOP 286, PARIS, TX 75460, (903) 784-2566) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS TEST DRIVEN. THE MECHANIC CONFIRMED THAT THE VEHICLE VIBRATED AND SHUDDERED WHILE ACCELERATING. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 13V523000 (POWER TRAIN) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281629November 21, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE BEGAN TO HESITATE AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT CALLED AUTONATION FORD MOBILE (LOCATED AT 901 EAST INTERSTATE 65 SERVICE RD S, MOBILE, AL 36606, (251) 202-2016) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281667November 21, 2019UNKNOWN OR OTHER
I WANT TO KNOW IF ANYTHING IS BEING DONE ABOUT THE PROLIFERATION OF HIGH INTENSITY HEADLAMPS BOTH AT THE OEM AND THE AFTERMARKET LEVEL. THESE HEADLAMPS ARE BLINDING EVEN ON THE LOW BEAM LEVEL. TYPICALLY IN RURAL AREAS I HAVE TO WEAR SUNGLASSES TO AVOID BECOMING BLINDED BY ONCOMING VEHICLES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281316November 20, 2019ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER, UNKNOWN OR OTHER
I HAVE A 2007 FORD FOCUS ZX5 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE CLIMATE CONTROL SWITCHES AND CABLES I HAVE REPLACED THESE SEVERAL TIME FROM THE CONTROL LEVER CABLE,HEAT CONTROL CABLE THEY HAVE BOTH BROKE SEVERAL TIMES AND THEY WILL WORK FOR A WHILE AND THEN THEY BREAK OR WILL NOT WORK, I RECENTLY PURCHASED THE WHOLE CONTROL SWITCH WITH HEAT, CLIMATE CONTROL, AND SPEED AND THE CABLES AND THE MECHANISM THAT IT HOOKS UP TO AND WITHIN A WEEK IT DOES NOT WORK AGAIN, WHEN I GO FROM VENT TO DEFROST IT WILL NOT GO TO DEFROST IT IS ON THE VENTS WITH THIS BEING SAID THIS IS VERY DANGEROUS ESPECIALLY IF YOUR F=DRIVING IN BAD WEATHER IT COULD CAUSE AND ACCIDENT. I HAVE LOOKED UP THESE ISSUES AND ALL OF THE OLDER FOCUSES HAVE THIS SAME ISSUE THERE ARE TONS OF VIDEOS AND FORMS FROM OTHER PEOPLE WITH THIS COMPLAINT AND IF YOU CALL FORD THEY ADVISE THERE IS NOTHING THEY CAN DO. THAT IS WHY THERE ARE SO MANY ACCIDENTS BECAUSE OF THE MANUFACTURES MAKE CARS CHEAP AND SELL THEM AND DO NOT CARE ABOUT PEOPLES SAFETY. WHAT HAPPENS ON THESE CARS THAT THE FLAP DOOR IN THE DASH IN FRONT OF THE HEATER CORE IS SO CLOSE THAT IT MELTS THE DOOR SO THAT THE FLAP DOES NOT WORK PROPERLY WHAT THIS SHOULD HAD BEEN MADE OUT OF IS A AVIATION TYPE ALUMINUM AND THE HOUSING AROUND IT SO IT DOES NOT MELT AND POSSIBLY CAUSE A FIRE IN THE DASH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281301November 20, 2019ENGINE
2001 FORD FOCUS ZX3 STALLS WHEN DRIVING AND ALMOST CAUSED SOMEONE TO REAR END MY CAR. NOW WONT STAY RUNNING WHEN IDLING. CAR CUTS OFF AT LIGHTS OR STOP SIGNS OR WHEN BREAKING OR ENGAGING CLUTCH.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281314November 20, 2019ELECTRICAL SYSTEM, POWER TRAIN
I RECENTLY SUBMITTED A COMPLAINT AND RECEIVED A PURGE VALVE RECALL FROM FORD. THE VEHICLE WAS TAKEN IN ON SEPT 6 AND REPAIRED. ON SEPT 11TH I WENT TO START THE VEHICLE AND IT HESITATED TO START. I TRIED AGAIN IT STARTED AND A NOTIFICATION CAME ON STATING TRANSMISSION MALFUNCTION SERVICE NOW. I HAD MY TRANSMISSION FIXED IN OCTOBER 2018 AND STILL HAVE HAD CONSTANT ISSUES. THE CAR STILL STALLS AND GOES IN AND OUT OF GEARS. THE CAR HESITATES WHEN TURNING OR PRESSING ON GAS TO ACCELERATE. AFTER A RECENT OIL CHANGE THE EMPLOYEE TRIED TO CHANGE MY HEADLIGHT AS IT WENT OUT AND 4 BULBS LATER HE DETERMINED THE WIRING ON THE VEHICLE IS HORRIBLE.ON NOV 2ND MY CAR HESITATES TO START AND CHECK ENGINE LIGHT RETURNS STATING TRANSMISSION MALFUNCTION. I BROUGHT THE CAR INTO A SHOP AND THEY THOUGHT TO CHANGE THE BATTERY AND PULLED A CODE SHOWING CLUTCH POSITION SENSOR IN TRANSMISSION. THE PASSENGER REAR SEAT BELT ALSO HAS A MALFUNCTION. IM STILL PAYING ON THIS VEHICLE AND STILL HAVE 11000 TO GO. EVERY YEAR THERE IS A CONSTANT ISSUE. IM NOT COVERED UNDER THE WARRANTY AND WHEN I WAS AT THE DEALERSHIP STATED THE CAR DIDN'T NEED WORK AND WOULDN'T REPAIR IT. MY BIGGEST FEAR IS DRIVING WITH MY CHILDREN AND THE CAR STALLS WHILE TURNING AND SOMEONE GETTING HURT. IVE SPENT THOUSANDS OF DOLLARS ON THIS VEHICLE FOR THE SAME ISSUES WITHIN THIS TRANSMISSION AND FORD DOESN'T WANT TO FIX IT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281327November 20, 2019STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT WAS PREPARING TO PULL OUT OF THE DRIVEWAY, SHE NOTICED THAT THE STEERING ASSISTANCE WARNING INDICATOR WAS ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281434November 20, 2019ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
IT SEEMS AS THE TRANSMISSION NEEDS REPROGRAM THE BODY CONTROL MODULE WITH UPDATED SOFTWARE IT SEEMS TO BE STUCK ON S INSTEAD OF NORMAL DRIVE AND IT HAS PROBLEMS WHEN ACCELERATE AND SHIFT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281206November 19, 2019POWER TRAIN
AFTER DRIVING THE VEHICLE FOR ABOUT 2 HOURS I PULLED OVER ON A FLAT PARKING SPOT AND THEN PUT THE CAR IN REVERSE AND WHEN I PUSHED ON THE GAS THE VEHICLE LURCHED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME I SWITCHED GEARS BACK IN TO DRIVE LOW THEN BACK TO PARK THEN BACK TO REVERSE AND IT STILL WANTED TO GO FORWARD. AFTER 4 TIMES GOING THROUGH THE GEARS IT FINALLY WENT INTO REVERSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281207November 19, 2019FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
VEHICLE HAS A INACCURATE FUEL GAUGE AND HESITATES WHEN REFUELING THE VEHICLE AND HAS A CHECK ENGINE LIGHT ON. THIS IS ABOUT 50% OF THE TIME AND IS MOST COMMON AFTER FILLING THE FUEL TANK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281011November 19, 2019STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO STEER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TALLAHASSEE FORD LINCOLN (243 N MAGNOLIA DR, TALLAHASSEE, FL 32301, (850) 877-1171), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281020November 19, 2019ENGINE, POWER TRAIN
I WAS DRIVING ABOUT 40 MPH ON A CITY STREET WHEN THE WARNING MESSAGE "TRANSMISSION NOT IN PARK" FLASHED AND THE SPEEDOMETER WENT TO ZERO. I PULLED OVER AND PUT THE CAR IN PARK AND EVERYTHING SHUT OFF. I WAS ABLE TO RESTART THE CAR. I HAVE HAD ALL FACTORY RECALLS REPLACED AND MOST RECENTLY THE CATALYTIC CONVERTER REPLACED AS WELL.THE CHECK ENGINE LIGHT OR ANY OTHER WARNING LIGHTS WERE NOT ON WHEN THIS OCCURRED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11281036November 19, 2019POWER TRAIN
I BOUGHT THIS FOCUS A YEAR AND A HALF AGO AND I'VE REPLACED THE CLUTCH 2 TIMES ALREADY. THIS IS AN ONGOING ISSUE WITH THE FORD FOCUS SE. IT'S ONLY BEEN 8 MONTHS SINCE I REPLACED IT AND IT ALREADY GOING OUT AGAIN. ITS STARTING TO GRIND GOING INTO 1ST,2ED AND 3RD GEAR AND IT GRINDS AS I'M COMING TO A STOP
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11280737November 18, 2019POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH OR LESS, THE VEHICLE SHUDDERED AND JERKED. ALSO, THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 3193737765. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 130,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0