Ford Focus Complaints

22,326 consumer complaints on file.

#11280777November 18, 2019
UNKNOWN OR OTHER
CAR SHUTTERED MID TRAFFIC LIGHT SO I PRESSED ON THE ACCELERATOR AND IT JERKED BACK INTO SPEED AND I WAS GOING UNDER A HIGHWAY WHEN MY CAR WOULDN'T ACCELERATE ANYMORE AND STARTED JERKING AGAIN SO I PULLED INTO A GAS STATION AND REALIZED THAT I COULD NOT REVERSE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280834November 18, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN, SHOOK, AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CANISTER, AND FUEL VAPOR PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280913November 18, 2019
UNKNOWN OR OTHER
I WAS INFORMED THAT MY CAR IS NOT A PART OF THE RECENT RECALL OF THE POWERTRAIN CONTROL MODULE AS IT RELATES TO THE CLUTCH. I DO NOT UNDERSTAND WHY THE RECALL DOES NOT INCLUDE THE CLUTCH. SINCE THE CAR WAS PURCHASED, WE TOLD THE SERVICE REPS UPON ACCELERATION, THE FRONT END OF THE CAR SHAKES, FEELS LIKE FRONT END IS FALLING OUT. THIS IS UNACCEPTABLE TO BE TOLD THE RECALL DOES NOT COVER THE CLUTCH. THE REASON I AM TOLD, IS BECAUSE OF THE PLANT THE CAR WAS SHIPPED FROM. 11/11/19. I REQUESTED THE SERVICES RECORDS FROM THE DEALERSHIP THE CAR WAS PURCHASED. I TRAVEL DAILY ON 301(STARKE,FL) I-10, 95 TO SAN PABLO ROAD 5 DAYS A WEEK TO MY JOB. TO DATE, I HAVE NOT RECEIVED THE INFORMATION. PLEASE ADVISE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280654November 17, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN DRIVING CAR AND COME TO A STOP, IT SPLITTERS WHEN ACCELERATING. WHEN FUEL GETS LOWER THAN HALF OF A TANK, THE CAR LOSES POWER, SPUTTERS AND ENGINE MAKES A GRINDING NOISE. THIS HAPPENS ONLY WHEN DRIVING UPHILL OR FROM STOPPED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280498November 16, 2019
STRUCTURE:BODY
DOOR LATCHES HAVE FAILED AFTER BEING INSTALLED DO TO RECALL TWICE IN A LITTLE OVER 2 YEARS 3 DOORS IN TOTAL HAVE FAIL TWO RECENTLY FORD IS REFUSING TO FIX SOMEBODY GOING TO GET KILLED BECAUSE OF THIS ISSUE I AM A HEAVY COLLISON TECT WITH CLOSE TO 59 YEARS EXPERIANCE THEY DONE NOTHING TO RESOLVE THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280250November 15, 2019
UNKNOWN OR OTHER
RECEIVED RECALL NOTICE 18S32. I WENT TO FORD WEBSITE TO CHECK IF THERE ARE ANY OTHER RECALLS SO I COULD THEM WHILE DONE I'M OUT OF TOWN. THE ONLY RECALL IT LISTED IS THIS ONE, BUT WEBSITE SAYS RECALL INCOMPLETE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280281November 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF WATERFORD (248-674-4781, LOCATED AT 6975 HIGHLAND RD, WATERFORD, MI 48327) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280298November 15, 2019
POWER TRAIN
DURING MY DRIVING, THE ENGINE ACCELERATES BY ITSELF AND LOST POWER, NO GEAR SHIFTING DURING DRIVING, I ONLY CAN DRIVE IT AT A MAX OF 1500 RPM A GO NO HIGHER THAN 35MHP. TRANSMISSION DTC P073A, P074A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280324November 15, 2019
ENGINE, FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT IS ON AND WHEN CHECKED AT AUTOZONE IT COMES BACK AS THE PVC WHICH IS A KNOW ISSUE WITH FOCUSES. ALSO, ON ONE OCCASSION, THE TRANSMISSION FAULT LIGHT CAME ON AND THAT IS ALSO A KNOW ISSUE WITH FOCUSES. MY VEHICLE OFTEN STALLS AT INTERSECTION WHEN I HAVE TO SLOW DOWN OR STOP AND IS DIFFICULT TO RESTART IN MOST CASES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280331November 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND ON, BUT THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT WAS UNSUCCESSFUL. THE CONTACT WAS ABLE TO DRIVE AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO GLENN BUSH FORD (619 1ST ST, APOLLO, PA 15613, (724) 478-4113) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,740.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280408November 15, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509) WAS CONTACTED AND INFORMED THE CONTACT TO KEEP THE VEHICLE FUELED ABOVE HALF A TANK AND THAT THE COMPUTER NEEDED TO ADJUST TO THE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,142.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280398November 15, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
COUNTRY FORD STATED THAT THEY FIXED THE ISSUE. I CALLED THEM THE SAME DAY THAT THE ISSUE WAS STILL ON GOING. THEY STATED THAT IT MIGHT HAVE BEEN THE RESET OF THE COMPUTER. I'M VERY CONCERN THE ISSUE WAS NOT FIX BECAUSE THE NEEDED PART WASN'T AVAILABLE AT THE TIME. THE CAR STILL STALLS WHEN IT'S AT HALF A TANK AND COMPLETELY STALLS WHEN IT'S AT A QUARTER TANK. THIS IS NOT SAFE TO BE DRIVING DOWN HIGHWAYS OR IN A BUSY CITY. I AM CONCERN WITH WITH MY HEALTH AND LIFE IT SUDDENLY SHOTS OFF ON A BUSY ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280403November 15, 2019
STEERING
LOSS OF POWER STEERING ASSIST. INTERMITTENT. HAPPENS ON START UP A WARNING OF A STEERING PROBLEM WITH NO POWER STEERING. LOST POWER STEERING ONCE WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280424November 15, 2019
ENGINE, UNKNOWN OR OTHER
CAR BEGAN TO STALL AND COMPLETELY SHUT DOWN. WHILE IN DRIVE, WITH MY FOOT ON BRAKE AT A RED LIGHT A ERROR CODE FLASHED ON DASH " TRANSMISSION NOT IN PARK" AND THEN IT SHUT OFF. CAR STALLED 4 MORE TIMES IN A MATTER OF A HOUR, TWICE WHILE IN PARK AND CAR WAS JUST RUNNING. LAST TIME AT A RED LIGHT IN DRIVE . TOOK 30-40 SECONDS TO RESTART CAR, VERY UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280430November 15, 2019
ELECTRICAL SYSTEM, ENGINE
MY CAR SHUDDERS WHEN I TRY TO DRIVE AND GET UP TO SPEED OR PULLS SOMETIME I HAVE TO PUSH THE GAS PEDAL ALL THE WAY TO THE CAR FLOOR TO GO WHEN I TRY TO PULL OUT A FRIEND IF MINES RECEIVED A RECALL LETTER ABOUT HER CAR DOING THIS HER CAR IS A A YEAR OR SO OLDER THAN MINES BUT I HAVEN'T RECEIVED ANYTHING BUT MY CAR BE DOING THE EXACT THING THAT'S WAS BEING EXPLAINED IN THE LETTER MY CAR HAS BEING DOING THIS SINCE THE LAST RECALL AND I HAD TO PUT IT IN THE SHOP IN AUGUST OF 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280001November 14, 2019
POWER TRAIN
VEHICLE CAME OUT OF GEAR IN A STOP LIGHT INTERSECTION WHILE TURNING LEFT. AN ACCIDENT WAS NARROWLY AVOIDED. THE TCM HAD BEEN REPLACED TWO DAYS PRIOR. I RETURNED THE CAR TO THE DEALERSHIP THAT REPLACED THE TCM, THEY KEPT THE CAR FOR FIVE DAYS, STATED THEY COULD NOT REPRODUCE THE FAILURE, AND REFUSED TO TAKE FURTHER ACTION. I FEEL THE CAR IS UNSAFE AND FORD IS REFUSING TO ADDRESS THE PROBLEM. HISTORICALLY, WE HAVE HAD FIVE CLUTCH PACKS REPLACED AND AT LEAST THREE TCM'S. FURTHERMORE, THIS VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION REPAIR MORE THAN 60 DAYS IN THE PAST FIVE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279993November 14, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED UPON ACCELERATION. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING JACK DEMMER FORD (734-721-2600, LOCATED AT 37300 MICHIGAN AVE, WAYNE, MI 48184) WHERE THE COMPUTER SOFTWARE WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CLUTCH ASSEMBLY WAS REPLACED. THE DEALER STATED THAT A CERTAIN AMOUNT OF SHUDDERING WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280142November 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS LIGHTLY DEPRESSED AND THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,707. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280175November 14, 2019
ENGINE, FUEL/PROPULSION SYSTEM, STEERING
THE 2018 FORD FOCUS HAS BEEN IN THE REPAIR SHOP FOUR TIMES FOR A CHECK ENGINE LIGHT RELATING TO THE VAPER/VACUUM HOSE, SENSOR OVER THE PAST COUPLE OF MONTHS. IN ADDITION, THE FOCUS NOW HAS A BROKEN STEERING GEAR. I WAS DRIVING ON THE CITY STREET WHEN IT WENT OUT, AND THANKFULLY NO OTHER VEHICLES WERE NEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279766November 13, 2019
STEERING
JUST LIKE THE OTHER HUNDREDS OF FORD OWNERS THAT ARE NOT ON THE RECALL LIST MY FOCUS STEERING WHEEL LOCKED UP. DUE TO A MANUFACTURING DEFECT THAT FORD DOESN'T WANT TO FIX. THANK YOU VERY MUCH FORD I ALMOST DIED! I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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