Ford Focus Complaints

22,326 consumer complaints on file.

#11287487December 6, 2019
POWER TRAIN
THE BIGGEST COMPLAINT I HAVE IS THE ANNOYING SHUDDERING. IT'S NOTICEABLE ON LIGHT ACCELERATING. SOMETIMES THE SHUDDERING IS SO BAD THAT YOU CAN'T HARDLY ACCELERATE WHEN PULLING OUT INTO TRAFFIC OR AFTER PULLING OFF AFTER YOU HAVE STOP AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN GOING ON SINCE I GOT THE CAR IN OCTOBER OF 2017 I'VE TAKEN IT TO THE DEALERSHIP FOR THIS ISSUE & THEY TOLD ME THAT'S HOW THE CAR IS SUPPOSED TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287506December 6, 2019
POWER TRAIN
I BEGAN HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON. BEFORE I COULD GET IT DIAGNOSED I WAS ON THE ROAD GOING ABOUT 35 MILES PER HOUR WHEN I COMPLETELY LOST POWER. IT FELT AS IF THE TRANSMISSION HAD JUST SWITCH TO NEUTRAL AND I WAS GIVING GAS BUT GOING NOWHERE. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURN IT OFF. WHEN I TURNED IT BACK ON I WAS ABLE TO PUT THE CAR IN DRIVE AND CARRY ON. A FEW DAYS LATER I WAS ON THE HIGHWAY GOING ALMOST 70 MILES PER HOUR WHEN I SUDDENLY COMPLETELY LOST POWER AGAIN. I WAS ABLE TO PULL OFF THE SIDE OF THE HIGHWAY BUT IT WAS FAIRLY TERRIFYING TO BE IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDEN NOT HAVE POWER. IT COULD HAVE BEEN DISASTROUS. I FINALLY GOT THE CAR RESTARTED AND TURNED AROUND AND WENT BACK HOME. DURING THIS TIME I RECEIVED A LETTER ABOUT A WARRANTY EXTENSION ALL THE TRANSMISSION CONTROL MODULE. I MADE AN APPOINTMENT WITH MY LOCAL FORD DEALER AND THEY CHANGED THE MODULE. I DROVE IT TO WORK AFTER A FEW DAYS AND HAD THE SAME ISSUE AGAIN. I WAS TOLD IT MUST BE A BA D MODULE SO THEY PUT IN A NEW 1. NOW HAVE ISSUES WITH THE CHECK ENGINE LIGHT COMING ON THAT CAN'T BE RESOLVED. THAT IS HOW THE TRANSMISSION ISSUES STARTED ORIGINALLY. I DON'T TRUST TO TAKE THIS CAR ON A TRIP. IT ONLY HAS ABOUT 68000 MILES ON IT BUT I HAVE LOST FAITH IN IT. WHAT IF MY DAUGHTER OR MY WIFE WERE DRIVING IT AND THIS HAPPENED. I CAN'T IMAGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287519December 6, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). AFTER RECEIVING THE NOTICE, THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND TURN OFF WITHOUT WARNING WHEN APPROACHING A STOP. THE CONTACT TOOK THE VEHICLE TO FRONTIER FORD (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (408) 533-1488) WHERE THE CONTACT WAS INFORMED THAT THE RECALL WAS FOR THE DEFORMATION OF THE FUEL TANK, NOT THE CANISTER PURGE VALVE. WHEN THE CONTACT NOTIFIED THE DEALER OF THE RECALL, HE WAS INFORMED THAT IT WAS A "PUBLIC SAFETY NOTICE". THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS IN THE POSSESSION OF THE DEALER TO REPAIR THE FUEL TANK. THE CANISTER PURGE VALVE REMAINED UNREPAIRED. THE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287528December 6, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN I FIRST PRESS THE GAS IT SHUDDERS AND TAKES A WHILE TO TAKE OFF. ALSO, IT DOESN'T ACCELERATE WELL AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287596December 6, 2019
POWER TRAIN
WHILE STARTING TO ACCELERATE MY CAR LEAPED FORWARD AND I HAD TO SLAM ON THE BRAKES TO PREVENT ME FROM REAR ENDING ANOTHER VEHICLE. MY CAR THEN STARTLING STUTTERING FROM THE FAULTY TRANSMISSION. THE CAR DOES NOT SHIFT PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287395December 5, 2019
ENGINE
THE ENGINE LIGHT RANDOMLY CAME ON. THE CAR STALLED WHILE DRIVING. CAME TO A STOP. WAS SLOW TO START BACK UP AND WAS JERKING/STUTTERING THE REST OF THE WAY. MULTIPLE AUTO BODY SHOPS DIAGNOSED MY 2012 FORD FOCUS WAS TRANSMISSION FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287111December 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE JERKED, LOST POWER, AND THE CLUTCH SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042, (586) 948-7700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE EXTENDED WARRANTIES FOR THE POWER TRAIN HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,050.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287119December 5, 2019
POWER TRAIN
WHILE IN RUSH HOUR TRAFFIC THE VEHICLES DPS6 DUAL-CLUTCH "POWERSHIFT" TRANSMISSION FAILED TO DOWNSHIFT PROPERLY CAUSING THE CAR TO REAR ENDED THE CAR IN FRONT OF IT. IMPACT WAS ROUGHLY 15-25 MPH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11287133December 5, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ADDING FUEL TO THE VEHICLE, IT WOULD NOT START RIGHT AWAY. THE VEHICLE ALSO FELT AS IF IT WOULD STALL WHEN HAVING TO SLOW DOWN IN TRAFFIC. MALLOY FORD OF CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22901, (434) 977-7960) DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE CANISTER PURGE VALVE. THE MANUFACTURER STATED THE SAME AS THE DEALER AND OPENED A CASE TO QUALIFY FOR REIMBURSEMENT IF THE VEHICLE WERE INCLUDED IN A FUTURE RECALL. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287167December 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM
WHEN ACCELERATING FROM STOPPED POSITIONS LIKE WAITING TO TURN, THE CAR WILL HESITATE BADLY WHEN PRESSING THE ACCELERATOR AND WILL NOT TAKE OFF VERY FAST. THIS OCCURS ON LEVEL AS WELL AS UNLEVEL GROUND. WE HAVE HAD THE CLUTCH REPLACED 3 TIMES WITHIN 2 YEARS AND CONTINUE TO HAVE ISSUES. THIS OCCURS WHEN IN DRIVE WHEN TURNING ALL THE TIME. IT ALSO OCCCCURS WHEN WE ARE TRYING TO SPEED UP TO PASS ANOTHER CAR OR GET AHEAD OF ONE. WHEN THE CAR IS ON AN ANGLE THE FUEL GAUGE WILL READ UP TO 30 MILES ON THE TANK BUT WILL STOP AS THE FUEL SENSOR DOES NOT SHOW THE CAR HAS GAS IN IT. WE HAVE HAD THE FUEL GAUGE CHANGED 2 TIMES IN A 2013 FORD FOCUS. THIS OCCURS WHEN PARKING THE CAR IN OUR DRIVEWAY. THIS OCCURS EVERY DAT THAT WE HAVE HAD THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287194December 5, 2019
POWER TRAIN
THE VEHICLE SHUTTERS WHEN SHIFTING GEARS AT LOW SPEED. OCCASIONALLY THE TRANSMISSION WILL HESITATE WHEN TAKEN OUT OF PARK INTO DRIVE. THE TRANSMISSION OVER HEATED WITHIN THE FIRST YEAR OF PURCHASED AND TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287199December 5, 2019
POWER TRAIN
MY VEHICLE SHUTTERS AND LURCHES WHEN ACCELERATING FROM A STOP, AND HAS ISSUES WHILE THE AUTOMATIC TRANSMISSION SHIFTS. THIS HAS BEEN ONGOING FOR SEVERAL YEARS. IT HAS NOT "FAILED", BUT LOOKING ONLINE, THERE ARE SEVERAL BLOGS AND REPORTS ON THIS SAME ISSUE. WHEN SENDING A COMPLAINT TO FORD AND THE LOCAL DEALERSHIP, I KEEP GETTING TOLD THAT THERE ARE NO KNOWN ISSUES WITH THE PRODUCTION OF THE FORD FOCUS AND ITS TRANSMISSION. I JUST GOT DONE READING AN ARTICLE I FOUND ON FOX NEW, WHERE IT STATES THAT THERE IS AN INVESTIGATION BY GOVERNMENT AGENCIES INTO THE ISSUE OF FORD KNOWING ABOUT THE POSSIBILITY OF A DEFECTIVE OR PROBLEMATIC TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287192December 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000(ENGINE, ENGINE COOLING). THE CONTACT CALLED JAMES HODGE FORD LINCOLN (1200 N MAIN ST, MUSKOGEE, OK 74401) AND HENRYETTA FORD (821 E MAIN ST, HENRYETTA, OK 74437, (918) 652-0990) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE CONTACT REQUESTED A LOANER VEHICLE, WHICH WAS DENIED. THE VEHICLE WAS TAKEN TO HENRYETTA FORD WHERE IT CURRENTLY REMAINED. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287193December 5, 2019
POWER TRAIN
HAD TO HAVE 4 OR 5 DIFFERENT TRANSMISSION SERVICES DONE UNDER WARRANTY TO RESOLVE HARSH SHIFTING, ERRATIC SHIFTING, BUCKING ETC. INLUDING TOTAL CLUTCH REBUILDS, SOFTWARE FLASHES, AND TOTAL TCM REPLACEMENT AND THE ISSUE IS STILL NOT RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287212December 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE GEAR FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DRIVER'S RESIDENCE. A MECHANIC CAME TO THE CONTACT'S HOME AND DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO ANOTHER INDEPENDENT MECHANIC AND, WHILE DRIVING, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE FAILURE INDICATED THAT THE TRANSMISSION WAS OVERHEATING. THE MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AUTONATION CHEVROLET VALENCIA (23649 VALENCIA BLVD, SANTA CLARITA, CA 91355) WHERE IT WAS DIAGNOSED THAT THE TCM CODE AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT WHILE ON THE WAY TO THE DEALER, THE VEHICLE STALLED AND WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED, BUT HESITATED TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED CASE NUMBER: CAS17998196-C0F7C0. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287266December 5, 2019
POWER TRAIN
PURCHASED CAR NEW AND FROM DAY ONE IT WAS EVIDENT THERE WE'RE TRANSMISSION ISSUES. HAD BACK TO THE DEAL SEVERAL TIMES THE SAID THEY REPROGRAMMED THE TRANSMISSION BUT IT DID NOT HELP, MAYBE EVEN MADE IT WORSE? WHEN DRIVING OR PULLING OUT THE CAR WOULD SHAKE AND SHUTTER VERY BAD. THIS WAS A CONSTANT ISSUE FROM THE DAY I DROVE IT OFF OF THE SALES LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287263December 5, 2019
UNKNOWN OR OTHER
I WAS AT A STOP LIGHT ON A MAIN ROUTE IN A CITY AND THE LIGHT TURNED GREEN I STEPPED ON THE GAS PEDAL AND THE CAR BUCKED THEN STALLED AGAIN, IT WAS RECALLED AND SAID IT WAS FIXED BUT AS FAR AS CAN TELL ITFS NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286772December 4, 2019
POWER TRAIN
MY 2013 FORD FOCUS TRANSMISSION SHUTTERS DURING TAKE OFF AND SLIPS GEARS EVERY SO OFTEN, USUALLY WHEN LAUNCHING FROM A FULL STOP OR WHEN DRIVING IN THE FIRST TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286885December 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE JERKED AND LOST POWER WITHOUT WARNING. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, SHIFTED INTO PARK, AND TURNED THE VEHICLE OFF AND BACK ON; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BY THE POLICE TO THE IMPOUND LOT WHERE ROADSIDE ASSISTANCE WAS CONTACTED. THE VEHICLE WAS THEN TOWED TO KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044) WHERE IT CURRENTLY REMAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V479000 (POWER TRAIN). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286902December 4, 2019
POWER TRAIN
THE CAR IS UNSAFE TO DRIVE DUE TO THE TRANSMISSION. IT SHAKES VIOLENTLY AND WILL NOT ACCELERATE AT TIMES. I HAVE HAD IT TO THE DEALERSHIP MANY TIMES OVER THE LAST 2 YEARS WITH NO FIX IN PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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