Ford Focus Complaints

22,326 consumer complaints on file.

#11287833December 9, 2019
UNKNOWN OR OTHER
WHILE DRIVING, MY CAR ALL OF A SUDDEN STOPPED IN THE MIDDLE OF TURNING, MY FOOT WAS ON THE GAS PEDAL AND IT WOULDN'T MOVE. AFTER A FEW ATTEMPTS TO GET IT GOING, IT FINALLY TOOK OFF AND STARTED TO MAKE A GRINDING NOISE AND SHAKING ONCE IT GOT ABOVE 25 MPH. I'VE BEEN TO SCARED TO DRIVE IT EVER SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287891December 9, 2019
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. PRIOR TO A ROAD TRIP, THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS BECAUSE THEY WERE SWOLLEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS25082526. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287983December 9, 2019
ENGINE, POWER TRAIN
WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287728December 8, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
ON MY 2012 FORD FOCUS FUEL CONSUMPTION HAS DECREASED ALSO ONCE THE CAR GETS PASSED A HALF TANK THE FUEL VOLUME GAUGE IS NOT CORRECT THE CAR ACTUALLY RUNS OUT OF FUEL WHAT'S THE LAST QUARTER OF A MARK WHICH APPEARS TO STILL HAVE FUEL, ALSO FRONT END DRIVETRAIN MAKES LOUD NOISE WHEN TURNING CORNERS, ENGINE WILL NOT CRANK AT TIMES AND MAKES FUNNY SOUNDS UNDER THE HOOD ELECTRICAL SOUNDS. BATTERY POSITIVE LEAD WIRING GETS HOT . CAR WILL NOT START ,BLOWER FAN DOESN'T WORK AND CAR RUNS HOT, AFTER BEING REPLACED 12/05/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287795December 8, 2019
POWER TRAIN, UNKNOWN OR OTHER
I WAS DRIVING MY CAR HOME ON THE FREEWAY NOVEMBER 19, 2019. GOING ABOUT 65 MPH AND IT STARTED SHIFTING WEIRD. I MADE IT HOME HOOKED IT UP TO THE COMPUTER GOT THE CODES AND IT WAS ALL RELATED TO THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS RECALLED ON MY CAR LAST YEAR AND THE DEALER FIXED IT. I TOOK IT BACK TO THE DEALER THEY HAD IT FOR ABOUT A WEEK, CALLED AND TOLD ME THEY REPLACE THE TRANSMISSION CONTROL MODULE AGAIN HOWEVER THERE WAS MORE DAMAGE. ITS TRANSMISSION PROBLEMS IT NEEDS A NEW CLUTCH ASSEMBLY, SLAVE CYLINDER AND 2 CLUTCH RELEASE LEVERS. THEY TOLD ME THIS WAS MY FAULT AND IT WOULD COST ME ABOUT $2000. I TAKE VERY GOOD CARE OF MY CAR I DIDN'T HAVE ANY PROBLEMS PRIOR TO THIS. I CAN'T AFFORD THE $2000 RIGHT NOW AND I'M STILL MAKING PAYMENTS ON MY CAR EVERY MONTH. DEALERSHIP HAS ALL THE INFO ON THEIR FILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287628December 7, 2019
POWER TRAIN
WE BOUGHT A 2014 FORD FOCUS NEW IN 01/2015. FROM DAY 1 THE TRANSMISSION GAVE US TROUBLE, IT WOULD HESITATE AND SHUTTER WHILE ACCELERATING CAUSING MANY CLOSE CALLS OF GETTING HIT WHILE IN HEAVY TRAFFIC. ON ONE OCCASION IT POP INTO NEUTRAL FOR A COUPLE SECONDS BEFORE MOVING. WE ARE AFRAID TO DRIVE THIS CAR BUT DON'T WANT TO BE RESPONSIBLE FOR SOMEONE ELSE'S DEATH IF WE SELL IT. WE GAVE UP ON THE DEALERSHIP WHERE WE BROUGHT IT IN NUMEROUS TIMES TRYING TO GET REPAIRED AND THEY WOULD TELL US THERE WAS NOTHING WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287680December 7, 2019
FUEL/PROPULSION SYSTEM
RECALL NOT DONE I DID EXPERIENCE THE CAR STALLING WHILE TAKING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287683December 7, 2019
POWER TRAIN
TYPICAL FORD FOCUS TRANSMISSION CLUTCH FAILURE. SHUDDERING, JERKING, ETC., IN INITIAL ACCELERATION. PURCHASED VEHICLE USED ON 9/2/17. TOOK IT IN TO DEALER FOR TRANSMISSION ISSUE ON 9/12/17. DEALER REPLACED CLUTCH, ACCORDING TO THE INVOICE, UNDER WARRANTY. VEHICLE STARTED HAVING SAME ISSUE, THOUGH VERY SLIGHT COMPARED TO FIRST TIME, AROUND 10/19. WENT TO DEALER MID-NOVEMBER 2019. WAS GIVEN APPOINTMENT FOR 12/3/19 FOR DEALER TO CHECK TRANSMISSION. PICKED UP VEHICLE ON 12/4/19. INVOICE STATES THEY REPLACED "SEAL ASY.-OIL 8138", "FLUID-TRANSM 5017", "CLUTCH ASY. 048090", "BRAKE CLEANER 21401". THEY ALSO PERFORMED THE RECALL REPAIR - "18S32 FUEL TANK DEFORMATION RECALL", AND, "18S32-A CHECK FOR AVAILABLE PCM SOFTWARE UPDATE, NO AVAILABLE SOFTWARE UPDATE, NO PARTS REPLACED." THE TRANSMISSION IS AN ONGOING ISSUE WITH THESE VEHICLES. WANTED TO SEND THIS TO NHTSA SO THERE IS A RECORD OF ANOTHER ONE. WILL UPDATE IN FUTURE SHOULD TRANNY FAIL AGAIN. STILL AWAITING A FORMAL RECALL ON THESE THINGS AS IT HAS BEEN A KNOWN ISSUE SINCE THE TRANNY WAS DESIGNED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287694December 7, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
MY VEHICLE ACCELERATED WHEN I WAS SLAMMING FULL PRESSURE ON THE BRAKE AND CAUSED ME TO HIT A STORE, THANK THE LORD I HAD FULL COVERAGE AND IT ONLY DID COSMETIC DAMAGE TO THE VEHICLE, I'VE ALSO HAD TIMES WHERE IT WILL SAY THE TRACTION CONTROL IS OUT OR IT HAS NO UPHILL START, MY MODEL DOESN'T HAVE THAT. I WOULD LIKE A REFUND ON MY VEHICLE BUT IT HAS ISSUES ALREADY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11287695December 7, 2019
POWER TRAIN
I'VE GOTTEN MY VEHICLE'S TRANSMISSION SERVICED TWICE IN THE LAST YEAR UNDER WARRANTY FOR THE SAME PROBLEM. THE TRANSMISSION'S CLUTCHES WERE REPLACED TO SUPPOSEDLY FIX PROBLEMS WITH THE VEHICLE LACKING ACCELERATION AND ROUGH SHIFTING. EVEN AFTER GETTING THE TRANSMISSION SERVICED, THE VEHICLE STILL SUFFERED THE SAME SYMPTOMS. THE MOST EXTREME PROBLEM/CONCERN IS THAT THE VEHICLE SOMETIMES GOES INTO NEUTRAL ALTHOUGH IT'S IN 'DRIVE'.VEHICLE CURRENTLY HAS 78,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287398December 6, 2019
POWER TRAIN
WHEN DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION MALFUNCTIONS. IT DISPLAYS A WARNING STATING THE TRANSMISSION IS OVERHEATING AND MUST BE SERVICED. THE VEHICLE LOOSES ALL POWER AND WHEN GOING 65 MPH (IF IT EVER REACHES THAT) ALL OF A SUDDEN CARS HAVE TO SWERVE AROUND ME BECAUSE THE CAR HAS NO POWER TO CONTINUE. TWICE I ALMOST GOT HIT FROM BEHIND BEING STUCK IN THE MIDDLE OF THE INTERSTATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287399December 6, 2019
POWER TRAIN
THE VEHICLE CONTINUALLY SURGES WHEN ACCELERATING FROM A STOP. VEHICLE HAS BEEN TAKEN IN REPEATEDLY AND I AM TOLD THAT THEY UPDATE SOFTWARE ON A MODULE. AM TOLD IT IS A KNOWN ISSUE BUT BECAUSE IT IS IN LITIGATION THEY CAN'T REPLACE TRANSMISSION. I WANT A SAFE CAR. I AM AFRAID TO LET MY GRANDCHILDREN RIDE IN IT. DATE BELOW FOR EVENT DATE IS MOST RECENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287403December 6, 2019
POWER TRAIN
I BOUGHT THIS 2016 FOCUS IN HOPES ON GIVING IT TO MY DAUGHTER BUT I WILL NOT, IT IS NOT A SAFE GAVE TO DRIVE. OUT OF NOWHERE IT WAS STRUGGLING TO GO INTO DRIVE GEAR AND THE REVERSE GEAR AND THEN I WAS JERKING REALLY BAD WHERE MY DAUGHTERS HEADS WE'RE HURTING BECAUSE OF ITSO I TOOK IT TO A FORD DEALERSHIP IN RIVERSIDE CALIFORNIA AND THEY ARE TRYING TO CHARGE ME NOW $3,000 AND THEY HAD IT FOR MORE THAN A MONTH NOW AND I AM ABOUT TO LOSE MY JOB BECAUSE OF THE SITUATION WITH THIS CAR FORD IS SAYING THAT THEY WOULD PAY FOR MY RENTAL BUT IT'S STILL BEING CHARGED TO MY CARD WHICH I AM BEING OVERDRAFT FOR AND I'M COMING IN MORE IN-DEPTH AND DEBT BECAUSE OF THIS CAR I AM A SINGLE MOTHER TRYING TO PROVIDE FOR MY CHILDREN ALL ON MY OWNTHIS IS UNACCEPTABLE OF FORD AND THIS SITUATION HAS CAUSED ME TO GO INTO AN ACCIDENT AND I END UP HITTING ANOTHER CARTHIS TRANSMISSION ISSUE SHOULD NOT BE AN EXPENSE I SHOULD BE PAYING FOR OR BECOMING IN DEBT FOR FORTUNE BE FULLY LIABLE FOR THE SITUATION
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11287415December 6, 2019
STEERING
STEERING ASSIST MALFUNCTION WARNING WITH LOSS OF POWER STEERING. HAPPENED AT START UP. TURNED CAR OFF AND RESTARTED. THE PROBLEM WENT AWAY. THE 4TH TIME THIS HAPPENED, THE POWER ASSIST DID NOT RESUME. CAR NOW HAS NO POWER STEERING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287422December 6, 2019
AIR BAGS
TL* THE CONTACT OWNED A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND ONLY THE AIR BAG UNDERNEATH THE STEERING WHEEL DEPLOYED. THE CONTACT FELT THAT THE AIR BAG PARTIALLY DEPLOYED AS TO THERE WAS A POWDER SUBSTANCE AND AN UNUSUAL ODOR FROM THE AIR BAG. THE SENSOR INDICATED THAT THE AIR BAGS WERE ON AND ACTIVE BEFORE THE CRASH. THE CONTACT'S VEHICLE WAS TRAVELING ONLY 5 MPH, BUT THE OTHER VEHICLE WAS TRAVELING 30 MPH. ALL THE AIR BAGS IN THE OTHER VEHICLE DEPLOYED EVEN THOSE IN THE BACK SEAT. THE CONTACT SUSTAINED A NECK STRAIN AND BRUISES FROM THE SEAT BELT RESTRAINT. MEDICAL ATTENTION WAS NOT RECEIVED. THE ENTIRE ENGINE DROPPED DOWN AFTER THE CRASH AND DEBRIS WAS THROWN ACROSS THE STREET. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 101,800. THE VIN WAS INVALID.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11287436December 6, 2019
POWER TRAIN
WHILE DRIVING 70MPH ON THE HIGHWAY - THE CAR IMMEDIATELY SHIFTED INTO NEUTRAL AND THEN AFTER A SHORT PERIOD, SLAMMED INTO A LOWER GEAR. THIS COULD HAVE BEEN BAD IF THERE WAS ANY TRAFFIC AS THE CAR IMMEDIATELY SLOWED DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287457December 6, 2019
POWER TRAIN
WHEN I ACCELERATE IT SOUNDS LIKE THE CAR IS IN "NEUTRAL" AND THE LEFT FRONT TIRE/WHEEL IS MAKE A SKIDDING SOUND. RANDOM AND UNEXPECTED WHEN IT HAPPENS. HAS BEEN DOING THIS SINCE SUMMER AND I THOUGHT ONE OF THE RECALLS MIGHT FIX THE PROBLEM. TAKING IT TO THREE PLACES SINCE IT SOUNDS LIKE IT MIGHT BE THE DESIGN OF THE DPS6 TRANSMISSION. IT ONLY HAPPENS WHEN I AM ACCELERATING FROM A DEAD STOP SUCH AS A STOP LIGHT OR WHEN PULLING OUT ONTO A ROAD. HAS HAPPENED 5 OR 6 TIMES SINCE SUMMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287446December 6, 2019
STEERING
VEHICLE IS A 2012 FORD FOCUS WITH ONLY 46,000 MILES. WHILE STARTING TO MAKE A LEFT TURN FROM A STOPPED POSITION THE INSTRUMENTATION PANEL SHOWED A "STEERING ASSIST FAULT" MESSAGE AND ALL POWER STEERING WAS LOST. THIS NEARLY RESULTED IN HITTING ANOTHER VEHICLE AS I WAS NOT PREPARED FOR THE STEERING TO BECOME COMPLETELY MANUAL, IT WAS DIFFICULT AT SUCH A SLOW SPEED TO TURN THE WHEEL. IN SPEAKING WITH FORD THIS IS A KNOWN ISSUE, RECALL WAS ISSUED FOR MULTIPLE VEHICLES AND MULTIPLE YEARS FOR THE SAME ISSUE BUT THE FOCUS WAS EXCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287454December 6, 2019
POWER TRAIN
DRIVING FORD FOCUS ON HIGHWAY AT ROUGHLY 70 MPH. CAR DASH GAVE ERROR SAYING TRANSMISSION MALFUNCTION WHILE DRIVING. AFTER ERROR CAME UP WHILE DRIVING, WHEN I HIT THE GAS PEDAL, NOTHING HAPPENED AND I LOST ALL ACCELERATION CONTROL OF VEHICLE. I HAD TO COAST TO SIDE OF HIGHWAY. TURNED OFF CAR LET IT SIT ON HIGHWAY SHOULDER. WHEN RESTARTED, THE CAR MOVED BUT DID NOT ACCELERATE WHEN I HIT THE GAS. TOOK CAR TO FORD SERVICE CENTER WHERE THEY SAID ISSUE WAS WITH TCM AND CLUTCH WHICH CAUSED THE CAR TO GO INTO A NEUTRAL STATE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287476December 6, 2019
STRUCTURE:BODY
I OWN A 2013 FORD FOCUS THAT IS EXPERIENCING DOOR LATCH FAILURES. I HAVE DISCOVERED THAT THEIR IS A RECALL NOTICE FOR THE FORD FOCUS DOOR LATCHES BUT BASED THE VIN FOR MY VEHICLE MY VEHICLE IS APPARENTLY NOT COVERED. (SAFETY RECALL 16S30) THE VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OF THE DRIVER'S SIDE REAR DOOR LATCH. THE LATCH OPENED BUT THEN WOULD NO LONGER ENGAGE TO HOLD THE DOOR CLOSED. I TRIED TO RECTIFY THE ISSUE WITH FORD MOTOR COMPANY BUT THEY JUST STATE THAT MY PARTICULAR VIN IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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