Ford Focus Complaints

22,326 consumer complaints on file.

#11292452January 1, 2020
POWER TRAIN
TRANSMISSION WORK TEMPORARILY IN REVERSE. THEN REVERSE GOES OUT COMPLETELY. I'M ABOUT TO TAKE THE VEHICLE BACK FOR REPAIR THE 5TH TIME. AND I'M VERY FRUSTRATED AND MAD. THAT I CAN'T DRIVE IT. I WANT ANOTHER VEHICLE OR BE COMPENSATED ME A CHECK FOR THE VEHICLE SO I CAN GET ANOTHER ONE WITHOUT ANY PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291969December 30, 2019
AIR BAGS
HUSBAND WAS DRIVING APPROX. 35 MPH WITH HIS MOTHER IN THE PASSENGER SEAT DOWN A COUNTRY ROAD. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED WITH NO ACCIDENT. PASSENGER SIDE AIRBAG OR COVER BROKE WINDSHIELD. HUSBAND HIT BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291988December 30, 2019
POWER TRAIN
SHAKES SHUTTERS SINCE NEW HAVE HAD IN TWICE. SAID BOTH TIMES NOT SHAKING OR SHUTTERING ENOUGH YET. UM IM 52 I AM A MECHANIC. WE ALL KNOW THIS IS LEMON I HAVE OWNED NUMEROUS FORDS AND WOULD LIKE THIS RESOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291999December 30, 2019
ENGINE, WHEELS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE FRONT DRIVER'S SIDE WHEEL WAS WOBBLING. FURTHERMORE, THE ENGINE STALLED AND THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HAD TO RESTART THE VEHICLE AND THE CHECK ENGINE INDICATOR TURNED OFF AND ON. THORNHILL FORD LINCOLN (U.S. 119 NORTH 500 FORD FAIRLANE, CHAPMANVILLE, WV 25508, (304) 855-8300) STATED THAT THERE WAS NO WARRANTY COVERAGE; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE SAME DEALER FOR THE RECALL REPAIR. THE FAILURE RECURRED AFTER APPROXIMATELY ONE MONTH. THE DEALER WANTED TO CHARGE FOR ANOTHER DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292006December 30, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THIS IS THE 2ND TIME I AM HAVING THE SAME ISSUE. THEY REPLACED THE CLUTCHES. I DROVE THE CAR A COUPLE OF WEEKS AND AM HAVING THE SAME ISSUES WITH SURGING/LUGGING. NOW, IT IS HAPPENING IN LOWER GEARS AND WHEN I ACCELERATE TO HIGHER GEARS. IT IS NOW HAPPENING WHEN I AM IN REVERSE, TOO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292023December 30, 2019
AIR BAGS
IN DEC. 12-23 A DEER LANDED IN FRONT OF US AS WE WERE DRIVING ON A ON HIGHWAY AND GOING ABOUT 50 MPH. DEER DAMAGED HOOD RADIATOR ETC. BIGGEST CONCERN . BOTH AIRBAGS DEPLOYED. THE POWDER. RIGHT AFTER THE INITIAL IMPACT I SAID OPEN THE DOOR OPEN THE WINDOW CUZ THE DUST WAS FLYING AROUND THE CAR AND I BELIEVE I INHALED SOME IN MY THROAT UP MY NOSE THAT WAS REALLY BAD . THE DUST SMELLS BAD IRRITATING EYES THROAT. AS A COUPLE DAYS WENT BY. THROAT VERY SORE COUGHING OFF AND ON. ? THE CHEMICALS ? TOXIN,, CAN THEY CAUSE PROBLEMS LATER. INSIDE BOTH NAZAL PASSAGES VERY CRUSTY AND DRIED BLOOD. SMALL SKIN BURN ON MID NOSE. ALSO HEADACHES , FEEL DAZED, HAIR AND FACE HAD A WEIRD SMELL , ALSO SEVERE RINGING IN EARS. I AM EXTREMELY CONCERNED IF THIS VEHICLE HAS HAD ISSUES WITH TOXIC CHEMICALS AND WHAT HELP CAN I GET TO RESOLVE THIS AND I AM CONCERNED. THE POLICE CAME RESCUE CAME WE A GRATEFUL WE WERE ABLE TO WALK AWAY BUT SOMETIMES PROBLEMS OCCUR A FEW DAYS LATER. I AM EXTREMELY CONCERNED ABOUT THE RESPIRATORY IMPACT AND IRRITATION IF THE CHEMICALS CAN CAUSE PROBLEMS LATER. ON 12-25-19. I JUST DONT FEEL RIGHT. HEADACHES ALSO RESPIRATORY AND THROAT CONCERNS.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11292040December 30, 2019
POWER TRAIN
THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292061December 30, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE ATTEMPTING TO DRIVE, THE CLUTCH SLIPPED OUT OF GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BOB FERRANDO FORD LINCOLN (8868 W RIDGE RD, GIRARD, PA 16417), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290512December 30, 2019
ENGINE
2018 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SHAKING IN MOTOR. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE PERSISTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292124December 30, 2019
POWER TRAIN
WHILE DRIVING THE TRANSMISSION SHOULD SHIFT UP AND DOWN AND THEN ALL OF A SUDDEN THE CAR WAS SHUTTER THE TRANSMISSION NEEDED TO BE REBUILT IT HAD TO BE OVERHAULED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292185December 30, 2019
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
EL VEHCULO EMPESO A JOLONEARSE EN CARRETERA Y FUE PERDIENDO LA FUERZA Y A OTRO DA YA NO AGARRO LA REVERSA Y PARA ENFRENTE VELOSIDAD QUE AGARRABA ERA A 5
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291918December 29, 2019
VEHICLE SPEED CONTROL
1. CAR WILL MAINTAIN SPEED/RPM AFTER YOU TAKE YOUR FOOT OFF THE GAS PEDAL. 2. CAR WILL ACCELERATE ON ITS OWN WHEN YOUR DRIVING AND YOU TAKE YOUR FOOT OFF THE GAS PEDAL. 3. CAR WILL ACCELERATE FROM A STOP WITHOUT PRESSING THE GAS PEDAL. 4. RPM WILL INCREASE WHEN AT A STOP, THE ONLY THING KEEPING YOU FROM MOVING IS KEEPING YOUR FOOT ON THE BRAKE OR SHIFTING TO NEUTRAL OR PARK. ISSUES STARTED SHORTLY AFTER BUYING THE CAR BRAND NEW AND HAS CONTINUED AFTER MULTIPLE VISITS TO FORD DEALERSHIP FOR SAME ISSUE. DEALERSHIP SAYS THEY ARE UNABLE TO REPLICATE THE PROBLEM AND SO EACH TIME WE ARE TOLD THE VEHICLE IS OPERATING' AS DESIGNED.'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291443December 27, 2019
POWER TRAIN
TRANSMISSION SHUTTERING ,ROWS BACKWARDS ON A INCLINE,TRY TO MERGE IN TRAFFIC WILL NOT MOVE FAST ENOUGH VERY DANGERS ,CALLED FORD CUSTOMER SERVICE SAID IT WOULD BE COVERED ONCE I TOOK IT TO THE FORD DEALERSHIP I WAS CHARGED FOR DIAGNOSTIC THEN WAS TOLD IT WAS NOT COVERED AND SAID IT WOULD COST ME $1600 TO FIX ,DID NOT HAVE IT FIX SETTING AT HOME IN GARAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291456December 27, 2019
UNKNOWN OR OTHER
THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291567December 27, 2019
POWER TRAIN
SHUDDERING SHAKING FROM TAKE OFF THROUGH 1ST AND 2ND GEAR AND ALSO TAKES A WHILE TO SHIFT FROM 1ST TO 2ND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291612December 27, 2019
ENGINE
ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291621December 27, 2019
POWER TRAIN
ONGOING ISSUE WITH THE TRANSMISSION SHUDDERING WHEN IT IS WARM. ALSO, THE TRANSMISSION SLIPS OUT OF GEAR MOMENTARILY OCAASIONALLY WHEN IN REVERSE CAUSING SAFTEY ISSUE. HAVE TAKEN TO BLUEBONNET FORD, AND THEY STATE IT IS AS DESIGNED. I CALLED JORDAN FORD AND WAS TOLD THERE WAS NOTHING THEY COULD DO ABOUT THE TRANSMISSION ISSUES WITH THE FORD FOCUS. THIS HAS BEEN ONGOING SINCE APRIL 2018, ABOUT 10 MONTHS AFTER PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291225December 26, 2019
STEERING
A MESSAGE COMES ON THE DASH SAYING STEEEING ASSIST MALFUNCTION. WHEN THIS MESSAGE COMES ON ALL POWER STEERING IS LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291262December 26, 2019
VISIBILITY/WIPER
WIPERS SUDDENLY STOPPED WORKING WHILE IT WAS RAINING CAUSING A SERIOUS SAFETY RISK. COULDN'T CONTINUE TO DRIVE SO WAS PULLED OVER ON SIDE OF THE HIGHWAY UNTIL RAIN STOPPED. LATER WIPERS CAME ON BY THEMSELVES WHILE SWITCH WAS TURNED TO OFF POSITION AND WOULD NOT TURN OFF UNTIL FUSE WAS PULLED. HAVE REPLACED MOTORS AND SWITCH AND THEY HAVEN'T BEEN REPAIRED. NO LONGER WORKING AT ALL WITH NO RESPONSE TO THE SWITCH AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291274December 26, 2019
FUEL/PROPULSION SYSTEM
THE VEHICLE SUDDENLY SHUT OFF WHILE MY DAUGHTER WAS DRIVING ON A HIGHWAY AND SHE WAS UNABLE TO RESTART IT. THE MECHANIC STATES THAT IT IS A MALFUNCTION INVOLVING THE PURGE VALVE AND FUEL PUMP. DUE TO THIS MALFUNCTION, THE O2 SENSOR AND FUEL TANK NEEDS REPLACED AND THE PCM NEEDS REPROGRAMMED. THE MECHANIC STATES THIS SHOULD BE COVERED UNDER RECALL 18S32 AND 19S22 BUT FORD IS SAYING THAT MY PARTICULAR VEHICLE IS NOT COVERED UNDER THIS RECALL. WHY???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus