Ford Focus Complaints

22,326 consumer complaints on file.

#11298997January 13, 2020
STEERING
TL* THE CONTACT CALLED ON BEHALF OF HIS AUNT WHO OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE HIS AUNT WAS ENTERING HER GARAGE, THE STEERING WHEEL SEIZED. THE CONTACT STATED THE AUNT DOES NOT REMEMBER THE WARNING LIGHT THAT WAS ILLUMINATED. THE CONTACT STATED THE DRIVER TURNED OFF AND ON THE IGNITION AND THE STEERING WHEEL WAS FUNCTIONING NORMAL. THE VEHICLE WAS TAKEN TO LOCAL DEALER GENE BUTMAN FORD LOCATED AT 2105 WASHTENAW AVE, YPSILANTI, MI 48197, (734) 482-8581, WHERE IT WAS DIAGNOSED WITH NEEDING UNKNOWN RACK TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 34,659. *PM*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299132January 13, 2020
UNKNOWN OR OTHER
CAR TRANSMISSION IS BROKEN ON THE INSIDE PER DEALER, THERE ARE ARTICLES EXPLAINING THAT FORD KNEW ABOUT THE PROBLEM BUT STILL PUT THE CAR OUT FOR PURCHASE. CURRENTLY I DO NOT HAVE A VEHICLE TO DRIVE TO WORK. I WAS TOLD BY FORD I WOULD HAVE TO PAY FOR THE PROBLEM ALTHOUGH IT IS AN INTERNAL PROBLEM WITH MANUFACTURING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298913January 13, 2020
FUEL/PROPULSION SYSTEM
DRIVING ON HIGHWAY CAR STALLED AND CHECK ENGINE LIGHT CAME ON. WHEN I WAS ABLE TO GET STARTED AGAIN TOOK IT TO NEAREST AUTO ZONE GOT ERROR CODE P1450 FUEL TANK VACUUM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298928January 13, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 FORD FOCUS. THE CONTACT STATED THAT WHEN THEY ATTEMPT TO FILL THE FUEL TANK, THE FUEL WOULD BEGIN TO LEAK FROM THE VEHICLE. THE CONTACT STATED THE FUEL WOULD LEAK OUT OF THE SAME OPENING THEY WERE ATTEMPTING TO PUT THE FUEL INTO AS IF THE FUEL WAS SPEWING BACK AT THEM. THE CONTACT CONTACTED THE DEALER (MULLINAX FORD OF PALM BEACH LOCATED AT 1210 NORTHLAKE BLVD, LAKE PARK, FL 33403; PHONE NUMBER 888-856-1675) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E056000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 128,156.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298930January 13, 2020
STEERING
THE POWER STEER FAILS WHEN STARTED AND INTERMITTENTLY WHILE DRIVING. THE POWER STEERING FAILURE AFTER STARTING HAS BEEN HAPPENING OVER A YEAR. TODAY THE CHECK ENGINE LINE CAME ON AFTER PULLING OUT OF THE DRIVE WAY AND WARNED ME THE POWER STEERING HAD FAILED. THE VEHICLE HAS 100,700 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298856January 12, 2020
ELECTRICAL SYSTEM, POWER TRAIN
I LITERALLY JUST BOUGHT THIS CAR AND THE STEREO IS POPPING VERY LOUDLY WHEN IT IS TURNED OFF , LOUD, LOW NOTHING SEEMS TO WORK BUT TURNING THE CAR OFF AND ON. THIS A EXTREME SAFETY HAZARD FROM BEING SCARED FROM THE POPPING NOTICES OUT OF NO WHERE TO MY HEARING ON THE ROAD WHICH IS A DANGER. I HAVE READ MANY MANY PROBLEMS WITH THIS HAPPENING BUT THERE IS NO RECALL. I AM ALSO HAVE POWER ISSUES TO WHERE MY CAR JERKS AND SHUDDERS AFTER A COMPLETE STOP LIKE IT DOESN'T WANT TO TAKE OFF WHICH IT SHOULD NOT DO. I HAVE READ MANY DEFECTS ON THIS PROBLEM TOO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298868January 12, 2020
FUEL/PROPULSION SYSTEM
MY VEHICLE WAS IN MOTION WHEN IT CAME TO A STOP FROM LOSING POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298545January 11, 2020
POWER TRAIN
I HAVE A FIELD SERVICE ACTION FOR MY TCM TO BE REPAIRED, I'VE NEVER HAD PROBLEMS WITH IT SO IT WAS NEVER FIXED, MY CAR RECENTLY ROLLED OVER 151,000 MILES AND STARTED HAVING PROBLEMS WITH THE TCM I TALKED TO A DEALER AND THEY TOLD ME THE FIELD SERVICE ACTION WAS ONLY GOOD FOR 150,000 MILES. I THINK IT'S VERY ODD TIMING SINCE I JUST RECENTLY BARELY WENT OVER 150,000 MILES,. MY CAR HAS BEEN STRANDED IN A PARKING LOT FOR 3 WEEKS NOW UNABLE TO START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298554January 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM
I HAVE HAD TO REPLACE THE SAME PART MULTIPLE TIMES. THE TCM SEEMS LIKE IT NEEDS REPLACED ALMOST EVERY TIME I GET AN OIL CHANGE. EVERY TIME MY CAR GETS FIXED ANOTHER PROBLEM APPEARS. MY CAR WILL NOT GO IN REVERSE RIGHT NOW, AND HAS A MISFIRE IN CYLINDER 1 WHICH I KNOW THE MISFIRES HAPPEN OFTEN. BUT THERE IS ALSO A LEAK IN THE EVAP WHICH HAPPENED RIGHT AFTER MY TANK WAS FIXED FOR THE DEFORMATION OF THE TANK RECALL. MY TRANSMISSION TICKS, AND THE CLUTCH PLATE NEEDS REPLACED. I HAVE AN AUTOMATIC FORD FOCUS BUT THE CAR IS CONSTANTLY SHUDDERING. THE VEHICLE HAS THE CLUTCH SHUDDER WHEN I'M AT A COMPLETE STOP AND I PRESS THE GAS PEDAL. IT DOESN'T MATTER IF IT'S LIGHT OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298627January 11, 2020
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
WHILE DRIVING AT APPROXIMATELY 50MPH ON A COUNTRY ROAD THE VEHICLE SUDDENLY BECAME UNRESPONSIVE AND NUMEROUS WARNING LIGHTS ILLUMINATED. A TRANSMISSION FAILURE WARNING APPEARED AND THE CAR IMMEDIATELY STOPPED ACCELERATING. THE ELECTRIC STEERING BECAME INOPERATIVE AND STEERED THE VEHICLE INTO ONCOMING TRAFFIC. AVOIDANCE AND STOPPING ON THE SIDE OF THE ROAD REQUIRED AN ESTIMATED 60-80LBS OF FORCE TO REGAIN MINIMAL STEERING AND BRING THE CAR TO A STOP. ONCE STOPPED NUMEROUS ELECTRICAL SYSTEMS ON THE CAR INCLUDING LIGHTS, WIPERS, AND OTHER ELECTRICAL COMPONENTS BEGAN TO ACTIVATE AND DEACTIVATE IN A SEEMINGLY RANDOM FASHION. THIS CAR IS ABSOLUTELY UNSAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298416January 10, 2020
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE HESITATED AND SHOOK ABNORMALLY WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO ROCHESTER FORD 4900 US-52, ROCHESTER, MN 55901, (507) 288-7564, WHERE IT WAS REPAIRED NINE TIMES UNDER WARRANTY HOWEVER, THE FAILURE PERSISTED AND THE REPAIRS WERE UNKNOWN. THE MANUFACTURER HAD BEEN NOTIFIED REGARDING THE MATTER AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 45,084.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298093January 9, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ENGINE LIGHT CAME ON WITH "ENGINE FAULT SERVICE NOW" MESSAGE. THE VEHICLE WENT INTO LIMP MODE AND FINALLY CAR SHUT DOWN. I TOOK INTO A FORD DEALERSHIP AND THEY SAID THE TURBO AND ENGINE WERE NOT GETTING FUEL ON THE HIGHWAY PUMPED INTO THEM AND WOULD BOTH NEED REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298118January 9, 2020
STEERING, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS PUSHED INTO A NEARBY GAS STATION TO BE DIAGNOSED. THE DRIVER WAS INFORMED THAT THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). ADDITIONALLY, ON ANOTHER OCCASION WHILE MOVING THE VEHICLE FROM A PARKING SPACE, THE STEERING WHEEL BECAME FIRM AND DIFFICULT TO MANEUVER. METRO FORD CHICAGO LOCATED AT 6455 S WESTERN AVE, CHICAGO, IL 60636, (888)667-9088 WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL OR A WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298244January 9, 2020
STEERING
HELLO, MY CAR LOST THE ABILITY TO STEER WHILE DRIVING AT HIGHWAY SPEEDS AND IN A TURN. IT WENT OUT LIKE A LIGHT BULB WOULD. NO WARNING. I WAS LUCKILY AS NO TRAFFIC WAS COMING WHEN THIS HAPPENED AND THE ARCH OF THE CURVE WAS FAVORABLE FOR THIS SITUATION. I NOTICED THE WARNING LIGHT CAME ON POWER STEERING ASSIST FAULT. GOD FORBID IF I WOULD HAVE HAD MY GRANDCHILDREN WITH ME AND THERE WAS TRAFFIC!! THIS HAS BEEN IDENTIFIED AS AN ISSUE BEFORE WITH EARLIER MODELS AND A RECALL WAS ISSUED BUT THE ISSUE STILL REMAINS WITH THE NEWER MODELS AS WELL. SOMEONE WILL HAVE A TERRIBLE ACCIDENT SOON WITH THE POSSIBILITY OF LOSS OF LIFE. PLEASE LOOK INTO THIS AS IT IS JUST A MATTER OF TIME BEFORE SOMETHING UNFORTUNATE HAPPENS. THANK YOU! :-) [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297916January 8, 2020
POWER TRAIN
MY VEHICLE IS SHOWING SYMPTOMS OF A CLUTCH ISSUE THAT HAS BEEN ACKNOWLEDGED BY FORD. DEALER SAID THIS IS EXACTLY THE ISSUE BUT CANT COVER IT UNDER THE WARRANTY BECAUSE ITS PAST 7 YEAR. THE CAR IS UNDER 100K MILES SO I FEEL THIS SHOULD STILL BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298000January 8, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ALONG THE HIGHWAY 80 IN THE LEFT HAND LANE , READY TO PASS A SEMI TRUCK WHEN THE CAR LOST ALL POWER FROM THE ENGINE A LIGHT CAME ON AND IT READ ENGINE DEFAULT SERVICE NOW OK , AS ALL POWER WAS SHUT DOWN . I WAS THEN FORCED TO GO TO THE EMERGENCY LANE . I WAS ALMOST RAN OVER BY TWO SEMI TRUCKS COMING FROM THE RIGHT SIDE OF HIGHWAY 80. I HAD IT SERVICED AT PHIL LONG FORD CHAPPEL HILLS IN COLORADO SPRINGS AND THEY WANTED $4500 TO FIX IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298004January 8, 2020
ENGINE, POWER TRAIN
I PURCHASED A 2012 FORD FOCUS 11/2017 SINCE THEN HAVE HAD POWER TRAIN /TRANSMISSION REPLACED 2 TIMES LAREST IN SEPT. 2019. I AM AGAIN EXPERIENCING THE SAME TYPES OF SYMTOMS LEADING TO SAME. CALLED SERVICE WHERE WORK WAS DONE IN SEPT. AND TOLD WAIT ALITTLE LONGER FOR SYMTOMS TO SHOW ON THE METER. BUT YOU CAN BRING IN YOU CHOSE. I AM SCARED TO WAIT AND LAST EXPERIENCE LEFT ME IN AN INTERSECTION VEHICLE WOULDNT START AND UNABLE TO GET AN OK TO TOW. USED SOMEONE ELSE AAA TO TOW IN. ONE WEEK WITHOUT A CAR NO RENTALS AVALILABLE DUE TO HIGH VOLUME OF FORD RECALLS STATED AT EVERY FORD DEALER IN SAN DIEGO. I COULD PAY OUT OF POCKET BUT RENTAL REQUIREMENTS AND NO CREDIT CARD MADE IT INELIGIBLE TO DO SO. FORD OKD A ONE DAY RENTAL. NO VEHICLES AVAILABLE I WAS TOLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298007January 8, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
VEHICLE HAS KNOWN ISSUES THRU FORD. JUST HAD CLUTCH ASSEMBLY REPLACED WAS DRIVING CAR MONDAY IT STARTED SHIFTING ERRATICALLY MY GRANDDAUGHTER WAS IN CAR IT LURCHED SHUDDERS. AT FORD DEALER SAID IT IS SOME SORT OF TRANSMISSION FORK 1900.00 TO FIX VEHICLE HAS RECALLS BUT FORD WON'T HONOR THE TRANSMISSION BY CERTAIN DEALERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298016January 8, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE HESITATED. THE VEHICLE WAS PULLED OFF THE ROADWAY AND TURNED OFF FOR APPROXIMATELY 10 MINUTES BEFORE IT WAS RESTARTED. THE CONTACT WAS CONCERNED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO HEALEY FORD LINCOLN LOCATED AT 2528 NY-17M, GOSHEN, NY 10924, (845) 291-1998, TO BE DIAGNOSED. THE CONTACT WAS UNABLE TO RECALL THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298043January 8, 2020
FUEL/PROPULSION SYSTEM
VEHICLE WAS IN MOTION WHEN THE 'STOP SAFELY NOW' ALERT CAME ON AND DISABLED POWER TO THE CAR. I WAS ABLE TO STOP THE VEHICLE SAFELY BUT UNFORTUNATELY, IT DIDN'T TURN ON AGAIN SO IT HAD TO BE TOWED TO MY HOUSE. AFTER TRYING MULTIPLE TIMES WITH NO LUCK, I HAD IT TOWED TO THE FORD DEALER FOR INSPECTION AND REPAIRS. I KNOW THIS DEFECT IS KNOWN BY FORD SINCE SOME RECALLS HAVE BEEN ISSUED BUT TO TRY TO REPAIR THE CONCERN. MY CAR'S 'ELECTRIC UNIQUE COMPONENT' 8 YEAR WARRANTY IS STILL VALID BUT FORD IS TRYING TO CHARGE ME FOR THE REPAIRS. THE VEHICLES 12V BATTERY DIED DUE TO THE PROBLEM BUT THEY MADE ME PURCHASE A NEW ONE FOR $180. I BELIEVE I SHOULDN'T HAVE BEEN CHARGED SINCE THE ISSUE WAS CAUSED BY THE CARS DEFECT. THE CAR HAS BEEN AT THE DEALER FOR 2 WEEKS WITH NO RESOLUTION. I JUST FEEL I WANTED TO MAKE A COMPLAINT TO MAYBE GET ASSISTANCE WITH FORD ACKNOWLEDGING THAT THE ISSUE SHOULD BE COVERED UNDER THE WARRANTY. THANK YOU FOR YOUR TIME AND ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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