Ford Focus Complaints

22,326 consumer complaints on file.

#11300352January 19, 2020
ELECTRICAL SYSTEM
MY RADIO POPS CRACKS AND WHATEVER ELSE THE NOISES ARE IT CAN MAKE. WORKS FOR A LITTLE WHILE THEN POPS LIKE I'VE BEEN SHOT. VERY LOUD BANG. THIS HAPPENS IF MY CAR IS RUNNING AND IF IT'S NOT. IT CAN BE PARKED IN MY DRIVEWAY AND I WALK OUT OF MY HOUSE AND I CAN HEAR THE STATIC IT POPS AND CRACKS REAL LOUD. TODAY IT SOUNDED LIKE IT WAS OFF AIR BUT MADE A WHISTLING NOISE LIKE I WAS IN A TUNNEL. IT'S SCARY NOT KNOWING IF IT'S GONNA START A FIRE IN MY CAR. I NEVER SMELL ANYTHING LIKE MELTING WIRES. IVE HAD IT LOOKED AT AND MY MECHANIC CAN'T FIND A PROBLEM. THE FUSES ARE GOOD AND HAVE BEEN CHANGED. THIS PROBLEMS OCCURS WHEN THE VEHICLE IS RUNNING, WHEN IT'S PARKED IT REALLY DOESN'T MATTER. I DIDN'T FILE A COMPLAINT EARLIER BECAUSE I THOUGHT THE RADIO WAS GOING OUT, WHEN I LOOKED ON THE FORD SITE I SEE THAT OTHERS HAVE HAD THIS SAME PROBLEM WITH THEIR 2012 FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300364January 19, 2020
POWER TRAIN
WE TEST DROVE FORD FOCUS 2014 SE WITH 50K MILES AT THE DODGE DEALER IN CLERMONT GOTTA. THE TRANSMISSION SHUTTERED WHEN GOING UPHILL AND TURNING LEFT WITH 4 PASSENGERS. WHEN POINTED OUT TO THE DEALER, THEY SAID IT WAS FINE. JUST HEAVY LOAD GOING UP HILL AND TURNING. WE DROVE THE CAR 2000 MILES AND THE TRANSMISSION GOT WORSE. FORD DEALER SAID THEY'D REPAIRED THE TRANSMISSION CLUTCHES ON MANY OF THESE FOCUS AUTOMATIC TIPTRONIC TRANSMISSIONS AND SOME WERE RECALLED SOME WEREN'T. OF COURSE "OURS" WASN'T A RECALL AND COST $2000 AFTER OWNING THE CASE LESS THEN 30 DAYS. THE DEALER SAYS IT WAS SOLD AS IS. I WON'T RECOMMEND THAT DODGE DEALER IN CLERMONT, FLORIDA! AFTER THE FORD DEALER REPAIRED THE TRANSMISSION AND DRIVING 2000 MILES MORE, THE TRANSMISSION IS SHUTTERING AND HESITATING AGAIN. FORD SHOULD ISSUE A RECALL ON THIS TRANSMISSION AS THERE ARE MANY PEOPLE HAVING THIS PROBLEM WITH LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300369January 19, 2020
FUEL/PROPULSION SYSTEM
WE HAD A LITTLE OVER A QUARTER TANK OF FUEL. WE GOING SHOPPING SO WE TOPPED OFF THE FUEL TANK THIS MORNING. AFTER WE DROVE APPROXIMATELY 80 MILES, IT STARTED SNOWING HEAVILY. I NOTICED SOMETHING WITH THE CAR. I HAD NO ACCELERATION LIKE THE ENGINE DIED. REGAINED POWER FOR A FEW MINUTES UNTIL THE ENGINE DIED. I WAS LUCKY ENOUGH TO PARK ON THE SIDE OF THE ROAD. TRIED RESTARTING THE ENGINE SEVERAL TIMES. AFTER A HALF HOUR, I TRIED AGAIN ONLY FOR THE ENGINE TO SPUTTER TO AND IDLE. IT IDLED FOR 3 OR 4 SECONDSAND DIED AGAIN. AFTER ANOTHER HALF HOUR I TRIED AGAIN. I STARTED AND RAN ABOUT TEN MINUTES. I HAD THE CAR TOWED HOME IN FEAR OF STALLING OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300181January 17, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHEN I HIT THE BRAKES THE WHOLE CAR JOLTS WHEN YOU GO OVER 40 MILES PER HOUR OF THE STEERING SHAKES I'VE ALREADY REPLACED THE SAFETY NEUTRAL SWITCH ON A TRANSMISSION NOW MY CAR WILL NOT START IT JUST MAKES A CLICKING NOISE AND WHEN IT DOES TURN OVER IT IMMEDIATELY STALLS OUT MY CIGARETTE LIGHTER ALSO LIT A SPARK IN THE BACK OF IT GO OFF AND THE BRAKES SOMETIMES HAVE GRATE BRAKES OTHER TINES I HAVE TO SLAM THE BRAKES DOWN TO GET ANY BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299696January 16, 2020
UNKNOWN OR OTHER
RADIO RANDOMLY SCREECHES AT A VERY HIGH FREQUENCY. SOUNDS LIKE A GUN SHOT AT FIRST THEN EAR PIERCING SCREECHING. EVEN DOES IT WHEN THE CAR IS OFF. SEEMS TO MULTIPLE COMPLAINTS REGARDING THIS ON THIS PARTICULAR VEHICLE. THERE IS NO WARNING WHEN THIS OCCURS AND IT DOES NOT DO IT EVERY DAY. MAJOR SAFETY HAZARD WHEN YOU ARE DRIVING DOWN THE ROAD AND THIS NOISE COMES OUT OF NOWHERE. WHEN YOU SHUT THE CAR OFF THE NOISE CONTINUES. EVEN CONTINUES AFTER REMOVING THE KEY AND LOCKING THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298775January 16, 2020
POWER TRAIN
2008 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRANSMISSION. *LD THE CONSUMER NO LONGER OWNS THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299758January 16, 2020
POWER TRAIN
CAR SHAKES/SHATTER EVERYTIME IT SHIFTS BETWEEN 1ST, 2ND, AND 3RD GEAR. NOW THE TRANSMISSION IT GOES BACK AND FORWARD TO NEUTRAL BETWEEN SHIFTING.THE ISSUES IS GETTING WORSE AND DANGEROUS TO DRIVE. AFTER REVIEWING VARIOUS COMPLAINTS I FIND OUT THAT ALL FORDS FROM 2012 AND NEWER HAVE THE SAME ISSUES AND FORD HAS REFUSED TO CORRECTED. THEY ONLY HAVE A RECALL ON THE PCM COMPUTER BUT REFUSED TO REPLACE THE CLUTCH OR TRANSMISSION. EXTENDING THE WARRANTY TO 7 YEARS OR 100,000 MILEAGE SHOULDN'T BE ALLOWED AS REMEDY SINCE THE ISSUE CONTINUES TO COME BACK. IT IS TIME FOR FORD TO TAKE OWNERSHIP ON THEIR MISTAKE AND BE FORCED TO RECALL ALL TRANSACTIONS ON OUR CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299759January 16, 2020
STEERING
WHEN DRIVING THE POWER STEERING WILL SUDDENLY GO OUT AND THE "POWER STEERING ASSIST FAULT" INDICATOR LIGHT COMES ON. I SUDDENLY HAD NO POWER STEERING, WHICH IS CERTAINLY A SAFETY ISSUE! AND ACCORDING TO OTHER 2012 FORD FOCUS OWNERS THIS IS A WIDESPREAD ISSUE WITH NO RECALL YET! AFTER 8 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299764January 16, 2020
ELECTRICAL SYSTEM
2013 FOCUS HATCH WITH MANUAL TRANSMISSION. BOUGHT THE VEHICLE WITH 69K MILES, CURRENTLY HAS JUST OVER 100K. GREAT VEHICLE, VERY HAPPY WITH IT FOR THE MOST PART. HAVEN'T HAD ANY ISSUES SINCE PURCHASE. FORD RECALL NUMBER 16C13 FOR THE REPROGRAMMING OF THE BODY CONTROL MODULE TO REQUIRE 2 PRESSES OF THE TRUNK RELEASE TO OPEN THE HATCH ON MANUAL TRANSMISSION VEHICLES HAS BEEN REPORTED AS COMPLETED ON MY VEHICLE IN JANUARY OF 2017. HOWEVER MY VEHICLE STILL ONLY REQUIRES ONE PRESS OF THE BUTTON TO OPEN THE HATCH. SOMETHING THAT I HAVE DONE INADVERTENTLY SEVERAL TIMES WHILE DRIVING WHEN ATTEMPTING TO TURN ON THE FOG LAMPS. I CONTACTED THE DEALER THAT REPORTEDLY COMPLETED THE RECALL (SIOUX FALLS FORD LINCOLN, SIOUX FALLS, SOUTH DAKOTA), AND FORD. BOTH OF WHOM TOLD ME THE RECALL HAS BEEN COMPLETED AND THERE'S NOTHING THEY CAN DO ABOUT IT WITHOUT BRINGING THE VEHICLE IN AND PAYING FOR A SERVICE. I REPLACED THE BATTERY IN THE VEHICLE SHORTLY AFTER BUYING IT. NOT SURE IF THE BODY CONTROL MODULE LOST THE PROGRAMMING, OR IF THE RECALL WAS NEVER COMPLETED. AT ANY RATE IT DOESN'T AFFECT THE OVERALL PERFORMANCE OF THE VEHICLE, HAVE NOT EXPERIENCED ANY ISSUES WITH THE HATCH COMING OPEN WHILE DRIVING, ONLY UNLATCHING. I HAVE NOT LOOKED ANY FURTHER INTO THE ISSUE THAN THIS, JUST WANTED TO PUT MY EXPERIENCE OUT THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299755January 16, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
ON JUNE 15TH 2019 I WAS INVOLVED IN MY FIRST ACCIDENT. I WAS AT A STOP GOING STRAIGHT AND IN FRONT OF ME WAS A CAR TURNING TO GO SOUTH ON THE STREET IN FRONT OF ME. AS I WAS GETTING MY FIRST GEAR READY TO GO MY CAR SUDDENLY ACCELERATED FORWARD AND I T-BONED THE PERSON TURNING. I HAD MY CHILDREN WITH ME AND AFTER THIS ACCIDENT I FEEL VERY UNSAFE IN MY CAR, I LOST TRUST IN FORD KEEPING ME AND MY FAMILY SAFE. I KNOW THERE HAS BEEN RECALLS BUT WHEN I TAKE IT IN THEY SAY IT JUST A SOFTWARE UPDATE OR SOMETHING ABOUT A FUEL TANK. I HAVE SEEN A RECALL IN REGARDS TO MY TRANSMISSION AND I HAVE MENTIONED IT TO THE DEALERSHIP BUT THEY GIVE ME THE RUN AROUND AND SAY THAT THEY DON'T SHOW THAT IN THEIR SYSTEMS SO THEY CAN'T DO ANYTHING ABOUT THAT. NOW I'M HEARING ABOUT THE FORD EMPLOYEES SPEAKING OUT ON FAULTY CLUTCHES.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11299783January 16, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHUDDERED AND HESITATED WITHOUT WARNING. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO A DEALER (GEORGE WALL FORD LINCOLN 700 SHREWSBURY AVE, RED BANK, NJ 07701) TO BE DIAGNOSED HOWEVER, THE DIAGNOSIS WAS INCONCLUSIVE. THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299916January 16, 2020
VEHICLE SPEED CONTROL
MANUAL TRANSMISSION- WHEN I PUSH CLUTCH IN ENGINE RPMS INCREASE BY 3000. WHEN LETTING OFF CLUTCH ENGINE STAY INCREASED AND CAR JUMPS THIS HAPPENS GOING DOWN THE ROAD AND PARKED UNKNOWN CAUSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299978January 16, 2020
ELECTRICAL SYSTEM, POWER TRAIN
FOR AT LEAST THE LAST THREE YEARS THE VEHICLE EXPERIENCED SHORT PERIODS OF NON-STARTING. IN OCTOBER, 2019 THE CAR WOULD NOT START PERIOD. PREVIOUS IT WAS ABLE TO START AFTER MOVING THE SHIFTER FROM PARK TO DRIVE AND BACK AND SOMETIME USING THE REMOTE START. THE OCTOBER ISSUE REQUIRED TOWING TO NORTH COUNTY FORD IN VISTA, CA. AFTER FIVE DAYS, IT WAS DETERMINED THE TRANSMISSION HAD FAILED AND NEEDED REPALCEMENT. AFTER REPLACEMENT THE NON-STARTING ISSUE RESOLVED, BUT IN THE LAST THREE WEEKS IT HAS RETURNED. I HAVE NOT HAD ANY ISSUES WHILE THE VEHICLE IS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299519January 15, 2020
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A GRINDING SOUND AND THE WHEEL LOCKED, WHILE THE CONTACT MADE A TURN. THE STEERING ASSIST FAULT LIGHT ILLUMINATED AND THE CONTACT COULD NO LONGER TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER JIMMY GRANGER FORD NATCHITOCHES (7501 LA-1, NATCHITOCHES, LA 71457 (318) 252-8559) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME AND WAS CURRENTLY UNREPAIRED. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299620January 15, 2020
STEERING
I OWN A 2012 FORD FOCUS WENT TO PICK MY KIDS UP FROM SCHOOL AND KILLED MY CAR. THEN TRIED TO RESTART MY CAR AND MY STEERING WHEEL WAS REALLY HARD TO TURN THEN THE STEERING ASSIST FAILURE POPPED UP ON MY SCREEN. TRIED TO RESTART THE BATTERY CHANGED THE FUSE AND IT STILL POPS UP WITH THE MESSAGE. AND THIS IS MY ONLY TRANSPORTATION. IT'S REALLY HARD TO STEER IT. AND I'M SCARED TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299225January 14, 2020
STEERING
MY WIFE DROVE TO WORK, THE CAR FUNCTIONED FINE. WHEN SHE STARTED THE CAR AFTER WORK THE CAR COMPUTERS NOTIFIED HER THE STEERING ASSIST SYSTEM HAD FAILED. SHE NOTICED SHE COULD BARELY TURN THE WHEEL. SHE CALLED ME AND I ASKED HER TO ATTEMPT TO DRIVE HOME AND I WOULD LOOK INTO IT. I DISCOVERED THAT I COULD DO LITTLE BUT TAKE IT TO THE DEALERSHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299228January 14, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN FORD JACKSONVILLE LOCATED AT 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225, PHONE NUMBER: 904-747-8996, TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, CONTACT WAS UNAWARE AS TO WHAT WAS REPAIRED. THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299286January 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, AN ABNORMAL GRINDING SOUND EMITTED FROM THE VEHICLE. ADDITIONALLY, WHILE DRIVING AT 65 MPH, THE NOISE RETURNED AND A TRANSMISSION OVERHEATING, PLEASE PULL OVER WARNING LIGHT ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND ANOTHER WARNING LIGHT STATED WAIT 5 MINUTES TO ALLOW THE VEHICLE TO COOL, THE CONTACT WAS ABLE TO RESUME DRIVING AFTER 5 MINUTES. THE VEHICLE WAS TAKEN TO ANDERSON FORD OF ST. JOSEPH 2207 N BELT HWY, ST JOSEPH, MO 64506 BUT WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299369January 14, 2020
FUEL/PROPULSION SYSTEM
ON JANUARY 3, 2020 I HAD MY CAR SERVICED BY BEAU TOWNSEND FORD IN VANDALIA, OH FOR RECALL NUMBER 18V735000. THEY REPLACED THE CANISTER PURGE VALVE. ON JANUARY 10, 2020; WHILE DRIVING ON THE HIGHWAY TO NASHVILLE, TN MY CAR STALLED OUT WHICH ALMOST CAUSED AN ACCIDENT. I THEN HAD TO CALL FOR A TOW TRUCK TO TOW THE CAR TO MY FRIENDS HOUSE. I THEN CALL THE FORD COMPANY WHO TOLD ME TO TAKE THE CAR TO WYATT JOHNSON IN NASHVILLE, TN TO BE REPAIRED. I HAD TO PAY FOR A TOW TO THAT DEALERSHIP AND UPON INSPECTION; THEY STATED THAT THE FUEL TANK, EVAP CANISTER AND FUEL PUMP NEEDED TO BE REPLACED AND THEY ARE CHARGING ME $1366 TO COMPLETE THE WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299382January 14, 2020
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY CAR ACTS LIKE IT'S NOT GETTING ANY GAS IT STALLED ON ME COULDN'T START IT , HAD TO PUSH TO A SAFE PLACE NOW ENGINE LIGHT IS ON. I TOOK AND GOT IT CHECKED WAS TOLD IT'S A VAPOR LOCK. I SEE THERE'S A RECALL FOR FUEL SYSTEM, GASOLINE: STORAGE BUT NOT ON MINE I AM UNABLE TO HAVE MINE REPAIRED DO TO FINANCES. WHY RECALLS ON SOME FOCUS AND NOT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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