Ford Focus Complaints

22,326 consumer complaints on file.

#11316635March 6, 2020
STEERING
WHEN THE OUT SIDE TEMPERATURE DROPS TO ABOUT 32 DEGREES OR LOWER THE ELECTRIC POWER STEERING FAILS. THIS CAN HAPPEN FROM A PARKED SITUATION AS WELL AS WHEN YOU ARE DRIVING.. IT WILL LOCK UP. HAS OCCURRED ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316648March 6, 2020
POWER TRAIN
I HAD MY TRANSMISSION FIXED FOR THE RECALL IN JUNE 2018 & NOW IT IS DOING THE SAME THING CLUTCH SLIPPING. TOOK IT BACK & THEY TOLD ME I WAS OUT OF LUCK IT WAS ALREADY FIXED FOR THE RECALL. IF THEY WERE GOING TO JUST PUT SOMETHING IN TO LAST A YEAR THEY SHOULD HAVE TOLD ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316223March 5, 2020
FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
AFTER RECEIVING THE RECALLS SERVICED BY MIKE WHITE FORD IN CDA IDAHO.MY VEHICLE IS NO.LONGER SAFE TO DRIVE.THE 2012 FORD FOCUS THAT WAS PERFECT NOW STALLS LACKS POWER .THE SAFETY FEATURES NO LONGER WORK.THE CAR NOW HAS STEERING ISSUES .SINCE THE RECALL WORK WAS DONE THE CAR HAS SAT IN THE DRIVEWAY .IT IS UNSAFE FOR MYSELF AND OTHERS. WHEN THE CAR IS IN MOTION AND YOU DEPRESS THE GAS PADDLE THE RPMS WILL RACE ALL THE WAY UP THEN PLUMMIT.WHILE DRIVING THERE IS NO POWER .WHEN DRIVING AN INCLINE OR HILL THE GAS PADDLE HAS TO BE PUSHED TO THE FLOOR AND STILL LOSES SPEED .THE CAR SHAKES AND THE STEERING IS ERRATIC. ONE OF THE SAFETY FEATURES IN WHICH THE STEREO MUTES UNLESS THE SEATBELTS ARE CLICKED IN WHILE THE CAR IS IN MOTION NO LONGER WORKS THE FORD MOTOR CERTIFIED MECHANICS OR TECHNICIANS REFUSE TO HONOR THE. NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT AND THE LETTER OF RECALL CONCERNING MY 2012 FORD FOCUS THAT HAS UNDER 60 THOUSAND MILES ON THE ODOMETER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316271March 5, 2020
STRUCTURE:BODY
SAME ISSUE WITH PREVIOUS DOOR LATCH RECALL, IT IS BROKEN AGAIN AND SINCE IT HAS ALREADY "BEEN REPAIRED" THEY WILL NOT FIX IT AGAIN. DOOR WILL NOT LOCK OR WILL GET STUCK IN A LOCKED POSITION AND WILL NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316265March 5, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR SHUDDERS WHEN STARTING FROM A STEP POSITION TO AN ACCELERATED SPEED. EXAMPLE: SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNS TO GREEN AND GAS PEDAL APPLIED THE CAR SHUDDERS OR DOES NOT MOVE. WHEN IT DOESN'T MOVE FORWARD WHEN APPLYING THE GAS PEDAL IT FEELS AS THOUGH THE WHEELS ARE JUST SPINNING. AT OTHER TIMES THE CAR WILL AUTOMATICALLY JERK FORWARD WHEN NOT INTENDED. AT OTHER TIMES THE CAR DOESN'T MOVE FORWARD WHEN YOU APPLY GAS THE PEDAL. I HAVE HAD THE TRANSMISSION REPLACED 4 TIMES. I HAVE HAD SEVERAL SOFTWARE UPDATES. I HAVE HAD SEALS REPLACED. MILAGE AS TO DATE IS 31400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316261March 5, 2020
POWER TRAIN
TRANSMISION R-CALL, DEALER KEEPS TELLING ME THAT THE TRANSMISION SUPPSED TO ACT SKIPPING AND BOUNCING BECAUSE IT HAS A DUAL CLUTCH WHEN GOING UP A HILL OR STARTING TO MOVE FROM STANDING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316375March 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE RADIO AND CD IS NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316396March 5, 2020
STEERING:GEAR BOX (OTHER THAN RACK AND PINION), AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND RANDOMLY DECELERATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS MO) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE. THE TRANSMISSION CLUTCH WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT INDICATED THAT THE CLUTCH WAS REPLACED ON THREE SEPARATE OCCASIONS. RECENTLY WHILE OPERATING THE VEHICLE THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 10,000.*DT*JB*DT*TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316435March 5, 2020
FUEL/PROPULSION SYSTEM
THE FUEL TANKED IS DEFORMED AND THE FUEL GAUGE REFLECTS ONE-QUARTER TO ONE-HALF OF A TANK OF FUEL WHEN IT IS ACTUALLY EMPTY. THE RECALL NOTICE INDICATED THE FUEL TANK COULD BE REPLACED IF DEFORMED. MY FUEL TANK IS DEFORMED AND I MENTIONED THAT TO THE SERVICE ADVISOR. HE DIDN'T SEEM INTERESTED IN MY CONCERN. NOT KNOWING HOW MUCH FUEL IS REMAINING IN THE TANK IS A REAL PROBLEM. THE TANK IS DEFORMED AND SHOULD BE REPLACED AS PER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316062March 4, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING, WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN LOCATED AT (8540 TYLER BLVD, MENTOR, OH 44060) HOWEVER, THE DEALER DECLINE TO PERFORM THE RECALL REPAIR DUE TO THE VEHICLE HAVING A SALVAGE TITLE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER HAD TO AUTHORIZE THE REPAIR FOR THE DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, A DECISION WAS NOT REACHED AS TO HOW TO PROCEED. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316165March 4, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO ENTER THE VEHICLE, THE KEYFOB FAILED TO UNLOCK THE DOORS. THE CONTACT HAD TO MANUALLY UNLOCK THE DOORS USING THE KEYS. THE CONTACT ALSO WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS JUMP STARTED BUT WAS NOT DRIVABLE. THE VEHICLE WAS TOWED MULTIPLE TIMES TO CHENANGO SALES INC LOCATED AT 976 NY-12, GREENE, NY 13778, WHERE IT WAS DIAGNOSED WITH NEEDING BODY CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, TWO WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 78,713.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316190March 4, 2020
ELECTRICAL SYSTEM
THE RADIO QUIT WORKING BUT MORE IMPORTANTLY IT MAKES INTERMITTENT POPPING NOISE SO LOUD IT HURTS YOUR EARS. IT EVEN DOES IT WITH NO KEYS IN THE IGNITION. AFTER INTERNET RESEARCH THIS HAS BEEN HAPPENING IN MODELS SINCE 2012, MINE IS A 2015. IT IS MY DAUGHTERS CAR AND SHE IS SCARED TO DRIVE IT BECAUSE IT'S SO LOUD IT STARTLES HER WHILE DRIVING. HAPPENS ALL THE TIME, STATIONARY, DRIVING, NO KEYS IN IGNITION AND RADIO WILL STILL WORK SOMETIMES WITH WHITE NOISE BUT THE POPPING SOUNDS LIKE IT IS FULL VOLUME. IT IS VERY STARTING AND SCARES ME ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315765March 3, 2020
POWER TRAIN
THE TRANSMISSION LIGHT KEEPS SAYING THE TRANSMISSION IS HOT AND THE CAR STOPS AND YOU HAVE NO GAS POWER AT ALL. VERY DANGEROUS. MY DAUGHTER WAS IN 4 LANES OF TRAFFIC WHEN THE 2014 FORD FOCUS LOST ALL POWER. FORD KEEPS SAYING THEY CANNOT FIND ANYTHING WRONG. THIS CAR IS DANGEROUS AND NEEDS RECALLED IMMEDIATELY! THIS HAS HAPPENED TWICE AND TWO FORD DEALERS SAID THEY CANNOT FIND THE CAUSE. RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315887March 3, 2020
STEERING
WE RECENTLY PURCHASED A 2012 FORD FOCUS HATCHBACK FOR MY 16 YEAR OLD SON. THIS MORNING, HE STARTED THE VEHICLE AND BEGAN DRIVING AWAY FROM THE HOUSE. WHILE DOING SO HE WAS HAVING DIFFICULTY MAINTAINING CONTROL OF THE CAR DUE TO THE POWER STEERING BEING NON-FUNCTIONING. FORTUNATELY I WAS SITTING IN THE PASSENGER SEAT AND NOTICED HE WAS STRUGGLING. HE TOLD ME THE STEERING WHEEL WAS VERY HARD TO TURN. I INSTRUCTED HIM TO PULL OVER BUT HE COULDN'T TURN THE WHEEL HARD ENOUGH SO I ASKED THAT HE JUST STOP THE CAR. AT THAT TIME, WE SWITCHED SEATS. SURE ENOUGH, THE POWER STEERING WAS NOT FUNCTIONING AND THE WHEEL WAS VERY DIFFICULT TO TURN. AN AMBER COLORED WARNING LIGHT WAS ILLUMINATED ON THE DASH. I WAS ABLE TO GET THE CAR BACK HOME TO PARK IT. AFTER SHUTTING IT OFF AND RETURNING TO CHECK ON IT LATER AND LIKELY TAKE IT TO THE MECHANIC AS I FIGURED THE POWER STEERING WAS COMPLETELY OUT, I FOUND THAT UPON RESTART THERE WAS NO ISSUE. SINCE THAT TIME I HAVE BEEN CONDUCTING RESEARCH AND HAVE FOUND NUMEROUS COMPLAINTS AND CONCERNS ABOUT THE SAME PROBLEM WITH THE SAME VEHICLE. SEVERAL PERSONS HAVE WARNED THAT THIS HAS HAPPENED TO THEM WHILE IN MOTION, SOME OF WHICH AT HIGH SPEEDS ON THE INTERSTATE. THIS IS OBVIOUSLY INCREDIBLY CONCERNING, PARTICULARLY FOR YOUNGER, INEXPERIENCED DRIVERS WHO MAY PANIC SHOULD THIS OCCUR WHILE IN MOTION. ACCORDING TO COMPLAINANT REPORTS AND THE NHTSA WEBSITE THERE IS NO CURRENT RECALL BY FORD FOR THIS ISSUE AND THE PARTICULAR MODEL. PLEASE HELP REMEDY THIS ISSUE SO THE SAFETY OF DRIVERS OF THIS VEHICLE, PARTICULARLY CHILDREN, AND THOSE THAT SHARE THE ROAD WITH THEM IS ENSURED. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315906March 3, 2020
POWER TRAIN
WHILE THE VEHICLE WAS PARKED, I USED THE SHIFT LEVER TO PLACE THE VEHICLE ON REVERSE. HOWEVER, EACH TIME THE SHIFT LEVER WAS PLACED ON REVERSE IT WOULD SLIP INTO NEUTRAL. ADDITIONALLY, WHILE THE VEHICLE WAS ON DRIVE IT WOULD SHIFT TO THE NEXT GEAR IN A ROUGH MANNER, CAUSING THE VEHICLE TO JERK BEFORE ENGAGING THE NEXT GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315900March 3, 2020
POWER TRAIN
SHOWING CODE P0903 TRANSMISSION CODE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315919March 3, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED WHILE COMING TO A COMPLETE STOP THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD LOCATED AT (5348 TN-153, HIXSON, TN 37343) TO BE DIAGNOSED. THE DIAGNOSIS WAS A PLATE CYLINDER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315944March 3, 2020
POWER TRAIN
I AM SUFFERING WITH THE KNOWN SHUDDIRING OF THE DPS6 TRANSMISSION. I AM NOW ON MY 3RD CLUTCH AND IT ISN'T A PERMANENT FIX. FORD CUSTOMER SERVICE REFUSED TO HELP OR ESCALATE TO SOMEONE WHO COULD HELP DEFRAY THE $2000 I JUST HAD TO PAY FOR A REPAIR WHICH WON'T PERMANENTLY FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315615March 2, 2020
POWER TRAIN
MY FORD FOCUS 2013, HAS BEEN FIXED TWO TIMES AND THE SAME PROBLEM IS REOCCURRING. I HAVE CALLED CUSTOMER SERVICE AND THEY WEREN'T VERY HELPFUL AND IT IS DIFFICULT TO REACH THEM. THE CAR SHUTTERS UPON ACCELERATING. IT IS UNSAFE TO DRIVE AS STATED IN THE RECALL. I HAVE BEEN TOLD THAT WARRANTY IS EXPIRED. THIS HAS BEEN A LAWSUIT BEFORE AND I STRONGLY BELIEVE THAT THE WARRANTY THAT I HAD PREVIOUSLY WHEN FIXING THE FORD SHOULD APPLY THIS TIME AS WELL. MY CAR IS CURRENTLY IN A FORD DEALERSHIP WAITING TO GET FIXED, BUT I DO NEED THE CLEAR THAT WARRANTY WILL COVER IT SINCE THIS IS THE THIRD TIME THIS HAS HAPPENED. I SHOULD BE ABLE TO RELY ON MY CAR AND NOT BE WORRIED IF IT WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315638March 2, 2020
FUEL/PROPULSION SYSTEM
ENGINE LIGHT ON AND CAR SHUDDERS. TOOK TO FORD A YEAR AGO AND THEY REPLACED PURGE VALVE ON A RECALL. LIGHT WENT OFF AND CAR STOPPED SHUDDER FOR A COUPLE OF MONTHS THEN LIGHT CAME BACK ON AND CAR SHUDDERED AGAIN. TOOK BACK TO FORD BUT THEY SAID IT HAD SOMETHING TO DO WITH TRANSMISSION OR CLUTCH AND THAT OTHER FORD FOCUS ARE HAVING THIS PROBLEM. THEY SAID MAYBE I CAN WAIT UNTIL A RECALL HAPPENS. MEANWHILE, CAN'T DRIVE MY CAR IT SHUDDERS AND STALLS WHILE DRIVING AND NOW IT IS PARKED WHILE I CONTINUE TO MAKE PAYMENTS. :(
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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