Ford Focus Complaints

22,326 consumer complaints on file.

#11317591March 11, 2020
POWER TRAIN
VEHICLE WAS TAKEN TO DEALER ON A RECALL FOR JERKING ,SHUDDERING 6 MONTHS AGO.I HAD NECK SURGERY 5 MONTHS AGO & VEHICLE AGAIN STARTED JERKING CAUSING ME PAIN TO THE EXTENT THAT I WILL TERMINATE INSURANCE & PARK VEHICLE UNTIL FORD CAN. PURCHASE OR FIX VEHICLE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317603March 11, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN YOU DEPRESS THE ACCELERATOR PEDDLE THE RPMS MAX OUT .IT WILL STUDDER FOR A FEW SECOND THEN THE RPMS WILL PLUMMET TO ZERO OR ONE.THE ENGINE STALLS WHILE IN MOTION.WHILE OPERATING THE VEHICLE ON A STRAIGHT FLAT ROAD.THE RPMS ARE ALL OVER THE ENGINE LOOSES POWER SURGES AND CUTS OUT.WHEN DRIVING UP HILL OR AN INCLINE THE ENGINE WILL LOOSE UP TO HALF ITS POWER AND THE CAR WILL DERASTICALLY LOOSE ACCELERATOR POWER.THE STEERING IS IRRATIC .IT SHAKES AND CAUSES THE VEHICLE TO LURCH .IT IS UNSAFE TO OPERATE ON PUBLIC ROADWAYS.SINCE RECALL SERVICE I'VE HAD TO RETURN THE CAR TO THE RECALL SERVICE PROVIDER.THE CAR NOW HAS SO MANY PROBLEMS IT SITS IN MY DRIVEWAY.SINCE OCTOBER I'VE PAID FULL COVERAGE INSURANCE FOR A CAR THE FORD MOTOR COMPANY AND SUB SITIARY COMPANIES OF THAT COMPANY REFUSE TO HONOR THEIR RE-CALLS AND SERVICES STEMMING FROM THOSE RECALLS.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317620March 11, 2020
STEERING
ON VEHICLE START UP POWER STEERING IS OCCASIONALLY UNRESPONSIVE. I HAVE BEEN ABLE TO RESTART THE VEHICLE TO TRY TO CORRECT THE ISSUE WHICH HAS OVERCOME THE PROBLEM IN THE PAST.THERE ARE NO WARNING SIGNS ON THE DASH THAT ADDRESS THIS PROBLEM. NOW THE VEHICLE HAS LOST ALL POWER STEERING AND MAYBE UNSAFE TO DRIVE. I HAVE NOTIFIED MY FORD DEALER WITH THE PROBLEM, THEY SAID TO HAVE THE CAR TOWED IN FOR A $3000. REPAIR? THIS SURE LOOKS LIKE A SAFETY PROBLEM AS NO ONE CAN SAY IF IT IS SAFE TO DRIVE WITH MANUAL STEERING? WHAT IF I KEEP DRIVING IT AS IS? IF I GIVE THE VEHICLE AWAY CAN I OR FORD BE HELD LIABLE IF SOMEONE IS INJURED. THE CAR NOW NOT WORTH THE COST TO REPAIR. SOMEBODY IS GOING TO GET HURT AND I THOUGHT FORD WAS ALL ABOUT SAFETY? I WILL BE SURE TO LET MY FRIENDS AND FAMILY KNOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317169March 10, 2020
POWER TRAIN
I'VE OWNED THREE DIFFERENT FORDS, ALL OF WHICH WERE THE FOCUS SE (2013,2014, AND DEBATED PURCHASING THE 2018) AND ALL OF THESE HAVE HAD ISSUES WITH THE TRANSMISSIONS SLIPPING. WHEN SHIFTING FROM FIRST TO SECOND GEAR WHILE DRIVING, THE CAR JOLTS BACK AND FORTH AND HESITATES TO SHIFT GEARS. I TEST DROVE THE CAR TODAY AND EVEN THE DEALER ADMITTED THAT THIS IS NOT NORMAL FOR CARS BUT FOR THIS CAR IS TYPICAL BECAUSE THERE ARE SO MANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317203March 10, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUDDERED AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO FURTHER INFORMATION WAS AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317222March 10, 2020
WHEELS
THE LUG NUTS THAT FORD USES ON MY CAR ARE POORLY DESIGNED, AND WILL SWELL. WHEN THIS HAPPENS, IT IS IMPOSSIBLE TO REMOVE THEM (SUCH AS WHEN YOU HAVE A FLAT TIRE) AND THEY NEED TO BE BROKEN OFF, AND NEW LUG NUTS PUT ON. IF YOU HAVE A FLAT, YOU HAVE TO GET YOUR CAR TOWED. FORD KNOWS THIS IS AN ISSUE AND REFUSES TO DO ANYTHING TO MAKE IT RIGHT, INFECT THEY STILL USE THIS FAULTY PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317223March 10, 2020
POWER TRAIN
I WENT TO A FORD DEALERSHIP FOR A POSSIBLE TRANSMISSION ISSUE, UNCOMFORTABLE GEAR SHIFTS AND ACCELERATION LAG, THAT I HAVE WITH MY 2012 FORD FOCUS IN 9/13/2019. THEY TOLD ME THAT MY CAR HAD A FIELD SERVICE ACTION (TECHNICALLY IS NOT A RECALL) THAT HAD EXPIRED COUPLE MONTHS AGO, AND THEY COULD NOT DO ANYTHING. THEY PROVIDED ME SOME PAPERS THAT EXPLAINS OPERATION CHARACTERISTICS OF THEIR FAULTY TRANSMISSION. IN SIX MONTHS TO THIS DATE, MY ISSUE WITH THE TRANSMISSION GOT WORSE. AFTER 30 MINUTES OF DRIVING, MY ENTIRE CAR STARTS SHAKING IN FIRST AND SECOND GEARS, AND BECOMES UNSAFE TO DRIVE BECAUSE IT SOMETIMES TAKES DANGEROUSLY LONG TIME TO SPEED UP. TODAY I WENT TO A LOCAL MECHANIC SHOP AND CONTACTED FORD CUSTOMER SERVICE. MY MECHANIC ESTIMATES THE COSTS OF REPAIR TO BE $1500, AND FORD CUSTOMER SERVICE ONLY TELLS ME THAT THEIR FIELD SERVICE ACTION (14M01) HAS EXPIRED AND WOULD NOT TAKE THE RESPONSIBILITY FOR THEIR FAULTY TRANSMISSION ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317238March 10, 2020
POWER TRAIN
CAR JERKS AND STUTTERS COMING OUT OF A STOP AS SOON AS ACCELERATOR IS PRESSED ON DOES IT A FEW TIMES EVEN WHEN THE CAR IS COLD OR WARM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317279March 10, 2020
STRUCTURE:BODY, SERVICE BRAKES
IN JANUARY, I WAS INVOLVED IN A TRAFFIC CRASH. I APPLIED THE BREAKS TO MY VEHICLE (GIVING PLENTY OF TIME TO COME TO A STOP AND ONLY TRAVELING 20 MPH ) BUT THE VEHICLE DID NOT COME TO A COMPLETE STOP. AS A RESULT, I HIT A VEHICLE IN FRONT OF ME. I DO NOT KNOW WHAT THE VEHICLE WOULD NOT STOP. IT WAS AS IF THE BREAKS WERE NOT WORKING CORRECTLY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11317303March 10, 2020
POWER TRAIN
MY TRANSMISSION IS SLOW ON TAKE OFF SLIPS IN CORNERING HAS A VIBRATION WHILE RUNNING. IT HESITATES AND LUNGES. IN TOWN AND ON HIGHWAY RUNNING.THIS IS THE 2ND TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317350March 10, 2020
POWER TRAIN
I WAS LEAVING WORK WHEN I GOT ON THE FREEWAY WHEN I STEP ON THE GAS PEDAL THE CENTER OF THE CAR MAINLY THE TRANSMISSION START TO SHAKE AND THE CAR WOULD STOP MOVE, THE MORE I PRESS ON THE PEDAL THE LOUDER THE SHAKING GET AND THE CAR WOULD NOT ACCELERATE I HAD TO PULL OVER TO THE SIDE OF THE ROAD SHUT THE CAR OFF AND WAIT FOR 15 MINUTES THEN START IT AGAIN TRY TO MOVE IT BUT IT WAS MOVING SLOWLY I EVENTUALLY REACH HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317414March 10, 2020
POWER TRAIN
TRANSMISSION SHUDDERS AFTER CAR WARMS UP LACK OF POWER WHEN ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317017March 9, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE HER FRIEND WAS DRIVING AT 70 MPH, THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED HER FRIEND HAD TO PUT ON HER EMERGENCY HAZARD LIGHTS ON TO SAFELY DRIVE TO A GAS STATION. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO KEN WILSON FORD LOCATED AT (769 CHAMPION DR, CANTON, NC 28716) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317031March 9, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WE PURCHASED THE VEHICLE IN 2016. WE IMMEDIATELY NOTICED THE PROBLEM WITH THE TRANSMISSION DURING ACCELERATION. WHEN YOU ACCELERATE THE CAR STUTTERS AND LAGS AND FEELS LIKE A STALL ON EVERY ACCELERATION. WE TOOK IT IN AND WAS TOLD THAT IS WAS THE ECONOMIC PART OF THE VEHICLE AND IT WAS SUPPOSE TO DO THAT. IT HAS NEVER BEEN BETTER NOR DID THEY EVER FIX IT UPON SERVICING. NOW WE LEARNED IT'S AN ISSUE WITH ALL FORD FOCUS FOR THESE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317051March 9, 2020
POWER TRAIN
AT AROUND 20K THE CAR STARTED JUMPING AND SHUDDERING FROM A STOP AND WOULD ALSO ACCELERATE AND THE RPM'S WOULD INCREASE ON ITS OWN WHILE ON THE HIGHWAY, VERY SCARY. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID THEY WOULD REPROGRAM THE COMPUTER.I TOOK IT BACK AT AROUND 40K AND THEY INSTALLED THE NEW TRANSMISSION, SO THEY SAY. I TOOK IT BACK AT JUST OVER 60K (AROUND 60,500) AND THEY SAID IT WAS A BAD TRANSMISSION AND IT WAS OUT OF WARRANTY AND WOULD COST AROUND $1,600 TO $1,800. THEY GAVE ME THE RUNAROUND AND I LEFT NEVER WANTING TO DO BUSINESS WITH THEM AGAIN. THE PROBLEM HAS INCREASED IN FREQUENCY TO THE POINT OF INSECURITY. MY ODOMETER IS AT ABOUT 118000. I DIDN'T HAVE THE MONEY TO FIX IT THEN AND I DON'T HAVE THE MONEY TO FIX IT NOW. WHAT ELSE CAN I DO? I'M AT WITS END.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317107March 9, 2020
POWER TRAIN
THE CAR SHUTTERS WHEN GOING FROM A COMPLETE STOP. I STOP AT A STOP SIGN OR STOP LIGHT AND WHEN I TAKE OFF THE WHOLE CAR SHUTTERS. WHEN I ASKED ABOUT THIS I WAS TOLD IT WAS A COMMON PROBLEM IN THIS CAR MODLE AND TO REPORT IT. THE CAR HAS DONE THIS SINCE I HAVE OWNED IT AND THE FORD DEALERSHIP SAID THERE WAS NOT A FIX FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317163March 9, 2020
POWER TRAIN
THE TRANSMISSION, DRIVE TRAIN, INTENSELY VIBRATES, SIMMIES, AND DOESN'T WANT TO ACCELERATE WHEN YOU TRY TO PRESS THE GAS PEDAL. EXTREMELY DANGEROUS WHEN ESP. TRYING TO PULL OUT INTO TRAFFIC FROM ANY DEAD STOP. IS THIS A CONSULTANT PROBLEM WITH THE FORD FOCUS? HAVE NOT HAD THE CAR FOR A YEAR YET, AND DO NOT PLAN ON PURCHASING ANOTHER EVER AGAIN. CURRENTLY, 16,000 MILES ON IT. IT IS A CONSTANT PROBLEM SINCE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316925March 8, 2020
ELECTRICAL SYSTEM
THE RADIO/ SPEAKERS WILL LET OUT POPPING, CRACKLING, AND STATIC AT VERY LOUD VOLUME AT RANDOM TIMES THAT IS EXTREMELY FRIGHTENING AND CAN CAUSE THE DRIVER TO BECOME FRIGHTENED, SWERVE, OR LOSE CONTROL OF THE VEHICLE. THE ISSUE IS ONGOING AND HAPPENS SEVERAL TIMES WITHIN A SHORT TRIP. EVEN WITH THE RADIO COMPLETELY TURNED OFF THE SYSTEM WILL STILL MAKE THE SOUND. IT WILL DO THIS AT ANY SPEED, IN ANY GEAR. THIS IS A WIDESPREAD ISSUE, AS I HAVE SEEN MANY OTHERS ONLINE IN MY SEARCHES FOR A FIX COMPLAINING OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316735March 7, 2020
POWER TRAIN, SUSPENSION
THE ISSUE HAS HAPPENED 3 TIMES SINCE I HAVE OWNED THE CAR. THE CAR WAS SHAKING WHEN I WOULD PUSH ON THE GAS. THERE WAS A DELAY WITH EXCELERATION. I WAS DRIVING ON THE CITY STREET AND THE CAR WOULD NOT EXCELERATE THE TRANSMISSION WAS NOT CHANGING GEARS. I HAD TO COAST DOWN THE STREET TO MAKE IT TO SOMEWHERE I COULD PULL OVER. ONCE STOPPED THE CAR WOULD NOT GO INTO ANY GEAR AND WOULD NOT DRIVE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP EACH TIME I WAS TOLD THAT IT WAS THE TRANSMISSION CONTROL MODULE AND THE CLUTCH THAT NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316662March 6, 2020
STEERING, UNKNOWN OR OTHER
THE CAR WAS DIFFICULT TO DRIVE FROM DAY ONE, HARD TO STEER AND KEEP ON THE ROAD, ALONG WITH THE TRANSMISSION PROBLEM, HAD IT CHECKED SEVERAL TIMES AND TOLD THERE WASN'T A PROBLEM WITH THE STEERING, THEN IT IT STARTED MAKING A GRINDING SOUND WHEN THE WHEEL WAS TURNED, KEPT GETTING WORSE UNTIL THE CAR WAS NOT DRIVE ABLE, AND IT WAS STORED. THE TRANSMISSION WAS RECALLED, BUT TOLD THE STEERING IS NOT. FORD SAYS IT NEEDS A NEW RACK AND PINON BUT IS NOW OUT OF WARRANTY, AS OUR COMPLAINT WE TURNED IN WHEN IT WAS UNDER WARRANTY HAD BEEN WIPED OUT, DUE TO A NEW COMPUTER SYSTEM. IT ONLY HAS 32,000 MILES ON IT, AND NOW THEY WANT $2200 TO REPLACE THE RACK AND PINON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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