Ford Focus Complaints

22,326 consumer complaints on file.

#11323915May 8, 2020
ENGINE
WHILE DRIVING ON THE HIGHWAY THE GAS PEDAL NO LONGER ACCELERATES THE VEHICLE ON OCCASION, WOW STUCK IN TRAFFIC OR AT A STOPLIGHT THE CAR SHUTS ITSELF OFF AFTER HAVING A HIGH IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323760May 7, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR JERKS DURING ACCELERATION, CPU WAS UPDATED AT FORD DEALERSHIP BUT JERKING IS PERSISTENT, TRANSMISSION OVERHEATING SIGNAL APPEARED, CHECK ENGINE SIGNAL APPEARED, CAR REVERSE GEAR FAULTY. ALL HAPPENED WHILE CAR WAS IN MOTION IN A BUSY STREET. AFTER CAR SHOWED THE TRANSMISSION OVERHEATING SIGNAL IT SHUT DOWN AND I WAS CLOSE TO GETTING HIT BY ANOTHER CAR FROM THE REAR END AS IT SHUT DOWN SIMULTANEOUSLY. CALLED TOWING SERVICE RIGHT AFTER BECAUSE CAR WOULD NO LONGER DRIVE WHEN ON GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323710May 6, 2020
ELECTRICAL SYSTEM:IGNITION
CONSTITUENT WRITES IN REGARDS TO SWITCH ASY IGNITION FAILURE ON 2008 FORD FOCUS. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF THE REPAIRS FOR THE IGNITION ASSEMBLY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323320May 5, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHEN THE CAR IS IN PARK OR I?M DRIVING ON THE ROAD. THE RADIO WILL ABRUPTLY GO OUT, WITH A LOUD NOISE. THEN IT?S SILENT, AND ABRUPTLY YOU HEAR POPPING AND LOUD STATIC NOISES. IT IS A ROAD HAZARD, BECAUSE THIS LOUD STATIC NOISE COMES AND GOES; AND WHEN IT HAPPENS IT MAKES YOU JUMP. IT TAKE YOU FOCUS OFF THE ROAD, BECAUSE YOU?RE TRYING TO TURN THE RADIO DOWN OR OFF, BUT IT?S ALREADY OFF AND NOTHING WORKING. SO YOU WAIT FOR IT TO STOP. I DID TAKE MY CAR INTO A DEALERSHIP AND HAD IT INSPECTED, THEY SAID IT WAS THE WHOLE FRONT COMPONENT (RADIO/ AC) COST ABOUT $650. THERE?S NO WAY OF JUST DISCONNECTING JUST THE RADIO, BECAUSE IT?S ALSO WIRED WITH SOME DASH LIGHTS AND THE AC. THERE ARE ALSO MANY OTHER PEOPLE STRUGGLING WITH THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323437May 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR HAS A PROBLEM TAKING OFF AND SEEMS TO NOT WANT TO SHIFT. IT NOW WILL NOT DRIVE AND I HAVE IT AT THE DEALERSHIP. PAID OVER $1000 AND STILL NOT FIXED. SAID IT WAS THE TCM. NOW THEY WANT ANOTHER $800 (SAYING THEY ARE GIVING ME A DISCOUNT) TO CHANGE THE CLUTCH FORK AND HOPEFULLY THAT WILL WORK. I'VE HAD PROBLEMS SINCE I GOT IT IN 2016. CALLED AND THERE WAS NOTHING THEY COULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323210May 4, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
TAKI OFF FROM STOP LIGHT CAR IS STALLING, TURNED VEHICLE OFF AND WILL NOT START AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323221May 4, 2020
UNKNOWN OR OTHER
THE HORN WON'T WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323261May 4, 2020
ELECTRICAL SYSTEM, ENGINE
THE CHECK ENGINE LIGHT COMES ON AND THE CAR WILL SHUDDER. HAVE HAD TIMES WHERE THE CAR HAD TROUBLE PULLING THROUGH A NOT SO STEEP DRIVEWAY. HAVE DRIVEN IT ON STREETS AND HIGHWAYS (NOT VERY LONG). SOMETIMES IT IS ON FOR A FEW DAYS THEN THE NEXT DAY THE LIGHT WILL TURN OFF AND DRIVE ALRIGHT. WAS TOLD THE TCM (TOTAL CONTROL MODULE NEEDS TO BE REPLACED). HAVE HAD ISSUES WITH THE CLUTCH ASSEMBLY WHICH I NEEDED TO COMPLETELY REPLACE AS IT WAS FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323081May 3, 2020
STRUCTURE:BODY
I WENT TO GET IN MY CAR WHEI GOT IN I CLOSE THE BACK RIGHT DOOR AND IT WOULDN'T CLOSE I THEN WENT TO SEE THAT IT WAS A RECALL. THE NEXT DAY I TOOK MY CAR TO FORD I WAS TOLD THAT IT WASN'T MY VI. THAT WAS IN AROUND SEPTEMBER 2019. BC LAST MONDAY I WENT TO MY APPT GOT IN MY CAR CLOSE THE DOOR AND IT WOULDN'T CLOSE SO NOW MY DRIVER SIDE WANT CLOSE AND I AM AT A LOST BECAUSE I HAVE NOTHING BUT PROBLEMS WITH THIS CAR I DON'T MISS PAYMENT I JUST WANT A RELIABLE CARN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323019May 2, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD THE SOME PART OF THE FUEL AND TRANSMISSION CENSOR REPLACED A COUPLE OF TIME BY BUCKEYE FORD IN LONDON OHIO. THE LAST TIME I IT WAS REPLACED I WAS TOLD THIS HAPPENS ALL THE TIME AND THAT MY CAR COULD STOP RUNNING I AM CONCERNED THAT I WILL BE DRIVING AND SOMETHING JUST MAKES IT STOP THE RPMS GO UP TO 3 OR SO SOMETIMES AT TAKE OFF AND THERE IS A HESITATION PLEASE LOOK INTO THIS FOR ME. [XXX] EMAIL IS [XXX]THE CLOCK AND RADIO DISPLAY DOESN'T WORK AND THEN MAYBE A FEW WEEKS GO BY AND THEY JUST STAR TO WORK. I AM AFRAID TO EVEN DRIVE OUT OF TOWN SO I RENT A CAR THANK YOU REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322960May 1, 2020
STEERING
POWER ASSIST STEERING ERROR HAS OCCURRED NUMEROUS TIMES WHILE STATIONARY AND MOVING. ERROR CODE FLASHES AND SOMETIMES CLEARS AFTER RESTARTING ENGINE OR DISCONNECTING BATTERY FOR A PERIOD OF TIME. THIS IS A KNOWN PROBLEM WITH MANY FORD VEHICLES OF THE SAME BUILD PERIOD UTILIZING THE SAME EQUIPMENT TECHNOLOGY. WHY THIS ISSUE WAS NOT INCLUDED IN THOSE RECALLS IS NOT UNDERSTANDABLE. JUST LIKE THE DUAL CLUTCH ISSUE, WHICH I PAID FORD $2,300 TO REBUILD THE TRANSMISSION, I AM TOLD THAT THERE'S NO WARRANTY OR RECALL. THIS MEANS ANOTHER $2,000+ TO REPAIR A KNOWN DEFECT. 2 ISSUES ALONE HAS CAUSED REPAIR BILLS THE EQUATE TO 25% OF THE PURCHASE PRICE. NICE TO SEE FORD HAS OTHER OPTIONS TO ADD TO THE PRICE TAG AT THE OWNERS EXPENSE AND SAFETY. HOPEFULLY NO FATALITIES WILL OCCUR BEFORE FORD AND NHTSA ACKNOWLEDGES THIS ISSUE IS IN LINE WITH OTHER RECALLS FOR SIMILAR EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322969May 1, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER, LOCATED IN WINSTON-SALEM, NC, WHERE THE TECHNICIAN REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE CONTACT CALLED THE SAME UNKNOWN DEALER AND WAS INFORMED THAT THE VEHICLE WAS OVER THE MILEAGE AND THEREFORE WOULD NOT BE COVERED UNDER WARRANTY OR NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322971May 1, 2020
STEERING
WHILE DRIVING LOCALLY AND ON A STRAIGHT ROAD AT 50 MILES/HR, I SUDDENLY LOST POWER STEERING ABILITY. I WAS ALSO NOTIFIED VIA THE DASHBOARD COMMUNICATION SYSTEM "STEERING LOSS - STOP SAFELY". I WAS ABLE TO MUSCLE THE CAR OFF THE ROAD AND EVENTUALLY BACK HOME. I CALLED THE FORD DEALER TO BE TOLD THIS HAPPENS AND WOULD BE AN EXPENSIVE REPAIR. I ALSO RESEARCHED AND SEE THAT THIS IS A PREVALENT PROBLEM WITH FORD AND CHEVY VEHICLES. AS FAR AS I'M CONCERNED, THE LOSS OF STEERING CAPABILITY - SUDDENLY, WITHOUT WARNING IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY THE MANUFACTURER. WE ARE TALKING THE INABILITY TO CONTROL A 2000 POUND SLEDGEHAMMER WHEN THIS OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322713April 29, 2020
UNKNOWN OR OTHER
AS I WAS DRIVING ON THE INTERSTATE, I HEARD A LOUD POP. NO OTHER VEHICLES WERE AROUND AT THE TIME. I OPENED THE SUNROOF COVER AND NOTICED IT WAS SHATTERED. I PULLED INTO THE GAS STATION TO SEE THAT THERE WAS A LARGE HOLE IN MY SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322778April 29, 2020
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #18V735000 (01/19/2019)-FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #19V515000-(01/29/2019)-LATCHES/LOCKS/LINKAGES: DOOR LATCH-CAMPAIGN #16V643000-01/27/2017)-LATCHES/LOCKS/LINKAGES: HATCHBACK: LIFT GATE LOCK CAMPAIGN # 16V698000-(11/16/2016)-STRUCTURE: BODY HATCH BACK/ LIFT GATE CAMPAIGN # 16V691000 (11/16/2016)- ELECTRICAL SYSTEM: WIRING CAMPAIGN # 15V813000-(01/07/2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322492April 28, 2020
POWER TRAIN
WHEN ACCELERATING THE CAR SHAKES AND SHUTTERS AND HAS CUT OFF BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322506April 28, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE HEADLAMPS AND INSTRUMENT PANEL BECAME INOPERABLE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO CORTESE FORD SERVICE DEPARTMENT (2500 W. HENRIETTA RD, ROCHESTER, NY 14623, (585)277-3280) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,600. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322519April 28, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN DRIVING THE VEHICLE FROM ACCELERATION OF 5MPH THE STEERING WHEEL WILL SHAKE THE GAS PEDAL SHAKES AS WELL AS THE CAR. IT HAPPENS DURING ACCELERATION FROM STOPLIGHTS AND WHILE DRIVING IN THE CITY LIMITS AND TURNING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322533April 28, 2020
AIR BAGS, ENGINE, VEHICLE SPEED CONTROL
CLUTCH WENT OUT AND WRECKED
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11322574April 28, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO START THE VEHICLE HOWEVER, THE VEHICLE FAILED TO START. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP SENSOR AND TRANSMISSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SEVERAL MONTHS AFTER THE REPAIRS WERE PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TRANSMISSION SENSOR WAS REPLACED A SECOND TIME. THE CONTACT STATED THAT 11 MONTHS AFTER THE FIRST REPAIRS, THE VEHICLE EXPERIENCED THE FUEL PUMP FAILURE. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, SEVERAL ATTEMPTS WERE NEEDED TO START THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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