Ford Focus Complaints

22,326 consumer complaints on file.

#11325951May 26, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS WIFE ENTERED THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY WHEN THE DOOR WAS CLOSED. THE CONTACT USED A STRAP TO TIE THE PASSENGER'S AND DRIVER'S SIDE DOOR TOGETHER IN ORDER TO SECURE THE DOOR. OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,188.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326048May 26, 2020
STEERING
MY ELECTRONIC STEERING ASSIST SYSTEM FAILED, I WAS DRIVING BACK FROM DOING ERRANDS, PULLED INTO MY APARTMENT COMPLEX AND THE YELLOW LIGHT CAME ON AND THE ERROR CODE CAME ON, MY STEERING LOCKED UP COULDN'T TURN STEER WHEEL, LUCKY I WAS GOING SLOW PULLED IN PARKING SPACE..THIS HAS COME ON BEFORE BUT THEN JUST WENT OFF, I CAN'T IMAGINE GOING ANY FASTER AND THE STEERING CEASE UP, I THINK ITS DANGEROUS, I GOT TOWED TO DEALERSHIP,NOW IS ON BACKORDER AND IS GOING TO TAKE SOME TIME, THANK YOU *DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326089May 26, 2020
POWER TRAIN
MY CAR HAS BEEN JERKING. WHEN I AM IN DRIVE, AND AT A STOPLIGHT OR STOP SIGN, AND I PUT MY FOOT ON THE GAS, THE CAR HESITATES AND JERKS. SAME THING WHEN I SWITCH GEARS AND REVERSE OR SWITCH GEARS AT ALL....THE CAR SEEMS TO HESITATE ALWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325861May 25, 2020
ELECTRICAL SYSTEM, STEERING
IGNITION SWITCH BINDING UP AND THE SWITCH WILL NOT START THE CAR WHEN TURNING THE KEY IN THE SWITCH! *BF VEHICLE WAS REPAIRED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325863May 25, 2020
ELECTRICAL SYSTEM
SPEAKERS HAVE A STATIC POPPING NOISE AND THEN THE COMPUTER STOPPED WORKING, IT WENT EVEN TURN ON....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325707May 24, 2020
ENGINE
PURCHASED VEHICLE 2017 FORD FOCUS SE 03/2019 BY AUGUST 2019 MY CHECK ENGINE LIGHT CAME ON AND MY CAR JUST START STOPPING SUDDENLY OUT KNOW WERE AND WHEN I PUT GAS IN THE CAR IT JUMPS AND TAKE SOME TIME TO START BACK UP NOT CLEAR WHY THIS WAS HAPPENING WENT AND GOT A SMOKE DETECTOR TEST AND IT WAS DISCOVERED I HAD AN EVAP/MISSION PROBLEM. I NOTICED THAT IT WAS A RECALL ON THIS SAME ISSUE IN THE SAME YEAR I PURCHASED THE CAR AND MY CAR IS NOT CONSIDER ON THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325670May 23, 2020
POWER TRAIN
JUST LIKE ALL THE OTHER REPORTS, THE TRANSMISSION IS A NIGHTMARE. THE CAR SHAKES HORRIBLY ESPECIALLY WHEN YOU ATTEMPT TO DRIVE AFTER STOPPING. IT REVS UP WHEN YOU GIVE IT GAS BUT IT DOESN'T WANT TO GO.. IT SHAKES REALLY BAD. I'M SO COMPLETELY FRUSTRATED THAT I DIDN'T DO MORE RESEARCH BEFORE I PURCHASED BECAUSE THE DEALERSHIP DOESN'T WANT TO HELP. HORRIBLE CAR.. RUN FOR YOUR LIFE IF YOU ARE CONSIDERING BUYING ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325545May 22, 2020
ENGINE, UNKNOWN OR OTHER
VEHICLE STALLS, HIGH AND ERRATIC IDLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325553May 22, 2020
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY CAR IS SHUTTING DOWN AND THE CODE P068A AND I KNOW SOMEONE THAT HAS THE SAME CAR SAME MODEL YEAR SAME PROBLEMS TRANSMISSION PROBLEMS CAR NOT MOVING NO MATTER HOW MUCH YOU HIT THE GAS AND HE GOT RECALLS ON THE CAR MY CAR IS HAVING THE SAME PROBLEMS I WILL BE DRIVING ON THE ROAD AND THE CAR WILL JUMP SHAKE THAN GO AND IT'S KEEPS DOING IT AS WELL AS I CAN BE GOING 20 MPH AND MY RPM IS AT 6 NOT DROPPING UNLESS MY FOOT IS OFF THE GAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325588May 22, 2020
ELECTRICAL SYSTEM
WIRING HARNESS THAT CONTROLS THE TRANSMISSION CONTROL MODULE HAD 6 WIRES RUB ON THE THROTTLE BODY CAUSING THEM TO BREAK OR TARNISH WHICH CAUSED THE VEHICLE TO STOP IN THE MIDDLE OF THE ROAD WHILE DRIVING ON A CITY STREET ON 2 OCCASIONS. DEALERSHIP THAT DID REPAIRS STAYED THIS IS A COMMON PROBLEM. THEY HAD 3 OTHER VEHICLES IN FOR SERVICE WITH SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325812May 21, 2020
ENGINE
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO FUEL VAPOR SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE DEALERSHIP CHARGED FOR A RECALL REPAIR THAT SHOULD HAVE BEEN FREE. THE DEALERSHIP INFORMED THE CONSUMER THE REPAIR WAS PREVIOUSLY COMPLETELY AND WAS TESTED TO BE SURE IT HAD NOT FAILED, WHICH IT HAD NOT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE DIAGNOSTIC FEE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325461May 21, 2020
POWER TRAIN
VEHICLE CONTINUES TO SHUTTER WHEN TAKING OFF OR TURNING CORNERS. VEHICLE AT TIMES WON'T GO INTO REVERSE OR IT SLIPS WHEN PUTTING IT INTO DRIVE. THIS WILL BE THE 3RD TRANSMISSION REPAIR SINCE 2017. FORD KEEPS SAYING THERE IS NOTHING WRONG AND THAT IT'S NORMAL SHUTTER. IT'S NOT NORMAL AT ALL. I FEAR DRIVING THIS VEHICLE ON THE HIGHWAY WITH A 3 YEAR OLD AND 7 YEAR OLD CHILD. THIS VEHICLE HAS PUT ME IN SOME DANGEROUS SITUATIONS DUE TO THIS TRANSMISSION ISSUE. SOMETHING HAS TO BE DONE TO RECTIFY THIS PROBLEM. HOW MANY TIMES DO I HALF TO BRING THE VEHICLE BACK TO THE DEALERSHIP FOR REPAIRS THAT DON'T SOLVE THE PROBLEM... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325502May 21, 2020
POWER TRAIN
MY FORD FOCUS WILL PAUSE AT A COMPLETE STOP, AND WHEN I GO TO ACCELERATE, MY TRANSMISSION WILL SHUDDER FOR AROUND 2 SECONDS, LEAVING ME SUSCEPTIBLE TO AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325271May 20, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND INDEPENDENTLY RESTARTED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE STOUT ROSS FORD LOCATED AT 325 WINTER SHOW RD, WINTER SHOW, ND 58072, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325169May 19, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT UPON SWITCHING GEARS AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO BLUEBONNET FORD LINCOLN (351 N INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78130) ON THREE OCCASIONS WHERE THE VEHICLE WAS DIAGNOSED FOR AN UNKNOWN FAILURE AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NEXT TAKEN TO GRIFFITH FORD SAN MARCOS (2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325201May 19, 2020
POWER TRAIN
THE DRAIN PLUG FOR THE B6 6-SPEED TRANSMISSION COMES LOOSE AND CAUSES THE TRANSMISSION FLUID TO BLEED OUT. CAUSING THE TRANSMISSION TO BURN UP. THIS IS A FACTORY SHIELD SYSTEM NO WAY TO CHECK FLUID LEVEL. APPARENTLY THE FLUIDS LEAK WHILE TRAVELING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325022May 18, 2020
STEERING
PURCHASED MAY 2019. POWER STEERING GOES OUT INTERMITTENTLY WHEN DRIVING AND VARIED SPEEDS ALSO ON STARTUP. SOMETIMES IT WILL COME BACK AFTER RESTART AND SOMETIMES NOT. ISSUE HAS STARTED TO BECOME MORE FREQUENT. TOOK TO LOCAL DEALER 7/24/19 FOR RECALL 18S32 IN WHICH PCM WAS UPDATED ALSO TRANSMISSION CONTROL MODULE WAS CHECKED BUT NO WORK DONE. DEALER SAID THERE WERE NO OTHER RECALLS OR TSB'S.THIS MORNING WHEN STARTED HAD NO POWER STEERING FOR 10 SECONDS THEN KICKED IN. I CALLED FORD CUSTOMER SERVICE AT 866-436-7332 TWICE AND WENT THROUGH THE MENUS TO BE PLACED ON HOLD FOR 20 MINUTES BEFORE I WAS DISCONNECTED. ONLY A MATTER OF TIME UNTIL AN ACCIDENT WILL HAPPEN, LET US PRAY NO ONE IS INJURED OR KILLED DUE TO THIS KNOWN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325043May 18, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
WHEN IDLING FOR SO LONG THE CAR JUST DIED. I OPENED THE DOOR AND THE ALARM WENT HAYWIRE. THEN I HAVE TO WAIT 20 TO 30 MINUTES BEFORE I CAN RESTART THE CAR. NOTHING WILL WORK AFTER IT DOES THIS UNTIL IT'S ABLE TO BE RESTARTED. IT'S BEEN AT THE FORD DEALERSHIP. THEY REPLACED TRANSMISSION ISSUE, SAID THAT SHOULD FIX IT, BUT IT STILL KEEPS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324842May 17, 2020
POWER TRAIN
TRANSMISSION SHUDDERS, JERKS AND FEELS LIKE ITS SLIPPING AND I'M GETTING A TRANSMISSION FAULT ERROR ON MY DASH, WON'T SHIFT TO NEXT GEAR UNLESS ITS ABOVE 3500RPM. I BOUGHT THE CAR USED MAY 4 2020, IT STARTED ACTING UP WITHIN THE FIRST WEEK I HAD THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324621May 15, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
GAS PEDAL GETS STUCK WHEN MOVING FORWARD. I HAVE TO GET UNDERNEATH THE PEDAL AND RETURN IT BACK TO NEUTRAL SPOT WITH MY TOES. ENGINE JERKS WHEN FUEL GETS TO 1/4 TANK. ONCE AFTER A TRIP TO THE GROCERY STORE, GAS PEDAL STAYED STUCK AFTER PLACING IT IN PARK. RPM'S WERE ABOVE 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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