Ford Focus Complaints

22,326 consumer complaints on file.

#11324635May 15, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
IT CLICKS CONSTANTLY - I HAVE START THE CAR WITH A BATTERY CHARGER ALTHOUGH I JUST PUT A NEW BATTERY IN THE CAR, I HAVE HAD THE TRANSMISSION CLUTCH AND PARTS REPLACED TWICE. - ITS STILL SLIPPING OUT OF GEAR IT SOUND LIKE GRINDING METAL. IM SO DONE WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324630May 15, 2020
POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. THE CONTACT STATED THAT WHILE MOVING OFF FROM A STOPPED POSITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STARTED TO JERK. AN INDEPENDENT MECHANIC WAS CONTACTED AND INFORMED OF THE FAILURE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324714May 15, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, SUSPENSION
CAR BEEN DEFECTIVE SINCE PURCHASED SEPTEMBER 2019. HAVEN'T DID CAR FAX ON VEHICLE SINCE THIS WAS MY FIRST TIME AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324733May 15, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY FORD CAR ENGINE LIGHT IS ON WHENEVER IT RAINS AND MY FORD CAR STALLS AND I HAVE NO IDEA WHAT RECALL ISSUES IT HASH LATCH DOOR CHECK LOOK AT THE SALES SERVICE FORD DEALERSHIP!2020 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324486May 14, 2020
POWER TRAIN
TRANSMISSION IS SLIPPING. TRANSMISSION ERROR MESSAGES APPEAR VERY OFTEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324576May 14, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM
ELECTRICAL SYSTEM THAT SUPPORTS THE RADIO. I WOULD LIKE TO REPORT THIS ELECTRICAL BECAUSE SOMETHING LEAKED FROM THE RADIO AREA, BURNING THE CAR INTERIOR NEAR THE RADIO. RADIO STARTED MAKING A POPPING NOISE BEFORE THE BURN. KNOW THE RADIO DOES NOT WORK IN THE OFF POSITION RADIO STILL POPS. SCARED TO DRIVE BECAUSE OF SAFETY. DATE MAY BE WRONG...BUT ON FILE FORD DOUGLASVILLE THORNTON ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324600May 14, 2020
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
EVERY 6 MONTHS MY CHECK ENGINE LIGHT COMES ON FOR EXAMPLE IT BEEN ON SINCE 5/11/2020 EVERY TIME I PUT GAS IN CRACK UP IT SHAKES AND CUTS OFF YOU HAVE TO RAISE THE MOTOR THE OBD READS BANK TOO LEAN 2 & 1. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324364May 13, 2020
POWER TRAIN
SOME TIME WHEN ACCELERATING FROM A STOP THE CAR WILL NOT GO OR WILL GO AND THEN STOP ACCELERATING AND SHUTTERS. FORD HAS DONE SEVERAL REPAIR TO THE TRANSMISSION A DPS6 DUAL CLUTCH AUTOMATIC, COMPUTER FLASHES AND NEW DUAL CLUTCH. THE CAR CONTINUES TO HAVE THE PROBLEM AFTER EACH REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324393May 13, 2020
ENGINE, POWER TRAIN, STEERING
THE POWER STEERING WENT OUT ON THIS VEHICLE ALONG WITH THE TRANSMISSION. WE LIVED IN THE DESERT AT THE TIME (PHOENIX METRO/SAN ANTONIO TO BE EXACT); YET WHEN WE TOOK IT IN FOR WORK THE MECHANIC HAD FOUND EXTENSIVE RUST DAMAGE TO EVERYTHING. PAID OUT-OF-POCKET FOR A NEW STEERING COLUMN AND REBUILT TRANSMISSION. NOW, SOMETHING IS WRONG WITH THE RADIATOR COMPARTMENT. I BELIEVE THAT SOMEWHERE THERE IS DAMAGE BECAUSE ONCE WE ARE DONE DRIVING FOR A BIT, THE ENTIRE RESERVOIR WILL LEAK OUT ONTO THE GROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324404May 13, 2020
FUEL/PROPULSION SYSTEM
I HAD ISSUES WITH CAR STALLING LAST YEAR. I BROUGHT IT IN TO MY DEALER HENDERSON FORD IN WEBSTER, NY AND THEY FIXED IT SUPPOSEDLY. NOW HERE IT IS ABOUT 6 MONTHS LATER AND I HAVE SAME ISSUE AGAIN. I KNOW THIS YEAR FORD FOCUS WAS RECALLED FOR THIS ISSUE, BUT NOT MY MODEL. WHY WASN'T IT INCLUDED? CAN'T AFFORD TO FIX IT DUE TO NOT WORKING BECAUSE OF VIVID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324455May 13, 2020
STEERING
WHEN STARTING VEHICLE STEERING WOULD LOCK UP AND DISPLAY ERROR MESSAGE OF "STEERING ASSIST FAULT NEEDS SERVICE" *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324456May 13, 2020
POWER TRAIN
THERE WAS A RECALL ON THE DPS6 I TRIED TO GET IT REPAIRED TWICE IN SEPT 2019 WHEN I RECEIVED THE LETTER THAT THEY HAD TO REIMBURSE ME ME FOR THE TCM THEY MAKE ME PAY FOR EVEN THOUGH FORD WAS AT FAULT AND KNEW IT. OF COURSE THE TWO TIMES I TOOK IT THEY SAID NOTHING WAS WRONG WITH THE TRANSMISSION CLUTCH/SHUTTER IT WAS TO BE FIXED NO CHARGE UNTIL FEB 29 2020 BUT NOW OF COURSE THE CAR IS STALLING OUT GOING DOWN THE ROAD. WHEN YOU TAKE OFF FROM A STOP IT ACTS LIKE ITS IN NEUTRAL AND THE CAR WILL NOT GO INSTEAD ROLLS BACK. THEN IT WILL DECIDE TO GO THAT'S VERY DANGEROUS THE A CAR IS MY TEENAGE DAUGHTERS. FORD EXPECTS TO ME PAY 2600 TO FIX IT EVEN THOUGH THEY KNOW THE TRANSMISSION CLUTCH ARE BROKEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324225May 12, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
TRANSMISSION- WAS DENIED SERVICE FOR CLUTCH REPLACEMENT DUE TO MILEAGE OVER 100,000. THOUGH I FILED COMPLAINT AT 90,000 MILES. ALSO, TRANSMISSION LEAKS DUE TO THE FAULTY TRANSMISSION. UNSAFE DUE TO POSSIBLE FIRE HAZARD. FUEL- FUEL TANK WAS REPAIRED BY CERTIFIED SERVICE DEALER, SINCE THE REPAIR I'VE BEEN STRANDED 7X DUE TO UNABLE TO GET FUEL. HALF TANK OF GAS TRAVELING HIGH SPEEDS ON INTERSTATE WITH TRAFFIC AND CAR SHUTS OFF, I LOSE ABILITY TO CONTROL VEHICLE. 3X I'VE BARELY AVOIDED COLLISION. SINGLE MOM, ONE VEHICLE. SOMETHING HAS TO GIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324313May 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS UNDER RECALL FOR THE TRANSMISSION. THE CONTACT THEN HAD THE VEHICLE TOWED TO MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 7702, AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, NEITHER THE YEAR, MAKE, OR MODEL VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324308May 12, 2020
ENGINE, POWER TRAIN, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO DOWNTOWN FORD SALES (525 N 16TH ST, SACRAMENTO, CA 95811, (916)299-3529), WHERE THE VEHICLE WAS INSPECTED. THE CONTACT STATED THAT MONTHS LATER WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR WAS DEPRESSED WITHOUT WARNING. THE SAME DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A SALVAGE TITLE AND THE DEALER WOULD BE UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324096May 11, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE EXPERIENCED A MISFIRE AND SPUTTERED. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE OCCASIONALLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO QUICK LANE AT SAW GRASS FORD LOCATED AT 14501 WEST SUNRISE BLVD, SUNRISE FL 33323, WHERE THE MECHANIC PERFORMED A SOFTWARE UPDATE UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN ADDITIONAL UNKNOWN SOFTWARE UPDATE WAS PERFORMED BUT FAILED TO FIX THE FAILURE. THE CONTACT INDICATED THAT THE FUEL TANK WAS DAMAGED HOWEVER, THE FUEL TANK WAS NOT REPLACED AS STATED IN THE NHTSA CAMPAIGN. THE CONTACT STATED THAT THE VEHICLE ALSO RECEIVED A FUEL SYSTEM CLEANING AND A FUEL INDUCTION INJECTION HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323988May 9, 2020
POWER TRAIN
DRIVING ON A SIDE ROAD VEHICLE BUCKLED FORWARD. HAD TO STOP THE CAR. ANOTHER TIME I WAS TRYING TO DRIVE UP A HILL AND THE CAR WOULD NOT ACCELERATE, UPON PUSHING THE GAS PEDAL, THE CAR WOULD SHAKE AND SHUDDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323993May 9, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WAS DRIVING AND HEARD A VERY LOUD POP AND CRACK NOISES. THERE WAS NO AUDIO AND THE CAR WOULDN'T LET ME TURN THE RADIO ON NOR OFF. WHILE THIS WAS HAPPENING THE POP AND CRACK NOISES STILL CONTINUED. I DID SOME RESEARCH AND IT TURNS OUT THESE FORD RADIO ARE KNOWN TO DO THIS AND I JUST WANT TO REPORT IT AS A SAFETY ISSUE DUE TO THE FACT THAT WHEN MY RADIO IS OFF THE NOISES ARE STILL GOING ON AND THEY ARE VERY LOUD. THIS COULD CAUSE OTHER PEOPLE ACCIDENTS AND IS VERY IRRESPONSIBLE ON FORDS BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323853May 8, 2020
FUEL/PROPULSION SYSTEM
THE CAR SKIPS WHEN PICKING UP SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323911May 8, 2020
POWER TRAIN
WHILE DRIVING MY CAR SPUTTERS WHILE ACCELERATING SOMETIMES THE ENGINE BOGS ALL THE WAY DOWN WHICH MAY CAUSE A REAR END COLLISION DUE TO THE ENGINE NOT BEING ABLE TO PRODUCE POWER DUE TO THE TRANSMISSION SPUTTERING. I BOUGHT THE CAR BACK IN 2017 BRAND NEW IN THE STATE OF MISSOURI AND A COUPLE WEEKS AFTER I GOT THE CAR I STARTED SEEING THOSE PROBLEMS I SPOKE WITH THE DEALER AND THEY TOLD ME IT WAS NOTHING THEY CAN DO ABOUT IT AT THIS TIME BECAUSE THERE IS NO PENDING RECALLS ON MY PARTICULAR VEHICLE RELATED TO MY DRIVETRAIN. I'VE HAD MY VEHICLE FOR 3 YEARS AND IT HAS APPROXIMATELY 28000 MILES ON IT THE VEHICLE STILL HAS A MANUFACTURER'S WARRANTY ON IT BUT I DON'T WANT TO BOTHER TAKING IT TO THE DEALER TO GET THE RUNAROUND HOW ABOUT WHAT IS POSSIBLY WRONG WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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