Ford Focus Complaints

22,326 consumer complaints on file.

#11327506June 6, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CAR HAS 71000 MILES AND JUNE 3RD 2020, THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN (LIKE POWER STEERING WITH NO FLUID), TURNED THE CAR OFF FOR 30 SECONDS AND BACK ON AND IT WORKED FINE. STOPPED FOR FOOD AND TURNED CAR BACK ON AND A WARNING CAME UP "STEERING ASSIST FAULT". TOOK IT TO A REPAIR SHOP AND THERE'S NO LOOSE WIRES OR BAD FUSE. WILL REQUIRE TO HAVE THE STEERING MOTOR REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327567June 6, 2020
POWER TRAIN
MY VEHICLE HAS STARTED EXCESSIVELY SHAKING WHEN TRYING TO ACCELERATE ON THE HIGHWAY. THE VEHICLE IS ONLY JUST ABOUT 56K MILES. THIS SHOULD NOT BE HAPPENING TO A 3 YEAR OLD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327364June 5, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITH THE ACCELERATOR PEDAL DEPRESSED. THE VEHICLE WAS TAKEN TO CURRIE FORD LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000. *BF*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11327432June 5, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE SEAT BELT FAILED TO RETRACT OR SECURE INSIDE THE BUCKLE. THE VEHICLE WAS TAKEN TO SOUND FORD (101 SW GRADY WAY, RENTON, WA 98057) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEATBELT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327217June 4, 2020
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, AND TURNING THE STEERING WHEEL IN EITHER DIRECTION, THERE WAS A CLICKING SOUND COMING FROM THE STEERING. ADDITIONALLY, ON SEVERAL OCCASIONS THE HORN FAILED TO FUNCTION AS DESIGNED. THE VEHICLE WAS TAKEN TO AUTO PARK FORD LOCATED AT 1825 CENTERVILLE RD, STURGIS, MI 49091, WHO INDICATED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327310June 4, 2020
ELECTRICAL SYSTEM
WAS DRIVING DOWN HIGHWAY AT 60 MPH. VEHICLE STALLED. PULLED TO SIDE OF ROAD. RESTORED CAR. GOT OFF THE HIGHWAY AND WHILE DRIVING CAR STALLED AGAIN. RESTARTED PULLED TO SIDE ROAD AND WHILE DRIVING STALLED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327045June 3, 2020
POWER TRAIN
IT'S THE SAME TRANSMISSION THAT'S IN THE CLASS ACTION LAWSUIT AND I GOT THE SAME PROBLEMS IN MY 2017 FORD FOCUS SE AND FORD IS STILL TRYING TO CHARGE ME $2,600 TO REPAIR IT. BEEN WITHOUT A CAR FOR 3 MONTHS DURING THIS PANDEMIC, BUT AIN'T MISSED A PAYMENT SO PAYING FOR IT TO SIT OUT FRONT THE HOUSE. TOOK IT TO FORD AND SAID ITS CLUTCH ACTUATOR AND AGAIN $2,600. MY BATTERY DIED AND MY TRANSMISSION GOES OUT, BEATS ALL I EVER HEARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326965June 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED AND REVVED. THE TRANSMISSION HOT WARNING LIGHT ILLUMINATED. THE CONTACT CALLED THE KEITH WHITE FORD-LINCOLN DEALER, LOCATED AT 2102 VETERANS BLVD, MCCOMB, MS 39648, AND WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326722June 1, 2020
ELECTRICAL SYSTEM
MY RADIO IN MY CAR DOES NOT WORK BUT BEFORE THAT IT STARTED POPPING AND CRACKLING REALLY LOUD WITH THE IGNITION ON OR OFF MOVING DOWN THE ROAD OR STOPPED. WHENEVER IT WANTED TO IT DID IT. IT WAS SO LOUD IT WOULD SCARED ME TO THE POINT I WOULD JUMP AND ALMOST GO OFF THE ROAD. BUT NOW IT JUST DOESN'T WORK. I'VE LOOKED INTO IT AND A LOT OF PEOPLE REPORT THIS PROBLEM BUT NOTHINGS BEEN DONE ABOUT IT AND I FEEL SOMEBODY SAFETY IS IN JEOPARDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326777June 1, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO LEO KAYTES FORD (145 NY-94, WARWICK, NY 10990) WHERE THE VEHICLE WAS INSPECTED AS A PART OF THE RECALL. NO DEFECTS WERE FOUND. THE VEHICLE WAS RETURNED TO THE CONTACT WITH NO REPAIRS PERFORMED. THE CONTACT STATED THAT RECENTLY THE VEHICLE WAS SHIFTED IN REVERSE AND STALLED WITHOUT WARNING. THE CONTACT CALLED LEO KAYTES FORD WHERE SHE WAS INFORMED THAT THE RECALL HAD EXPIRED. SHE WAS THEN GIVEN AT ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326658May 31, 2020
ENGINE, POWER TRAIN
I BOUGHT IT OFF THE PREVIOUS OWNER THAT TOLD ME WHEN I TOOK IT FOR A TEST RIDE THE CAR SPUTTERED ON TAKE OFF THE PREVIOUS OWNER SAID SHE HAD PUT IT IN THE SHOP A FEW TIMES FOR THE SAME PROBLEM AND SHE GOT THE SAME RESPONSE EVERY TIME WHICH WAS THEY DID IT KNOW WHAT THE PROBLEM WAS OR THE CAUSE I BOUGHT THE CAR AND LOOKED UP ANY RECALLS AND I CALLED A FORD DEALERSHIP THE EMPLOYEE I SPOKE TO TOLD ME.YES THERE WAS A RECALL ON MY CAR AND YES IT WAS COVERED AND FOR ME TO TAKE IT IN THE FOLLOWING MONDAY I TAKE INAS SAID TO AND WAS TOLD I MISSED THE RECALL TIME FRAME AND AND I'D HAVE TO PAY $2500 TO REPLACE THE CLUTCH THE CAR WAS ALWAYS OVER HEATING AND I REPLACED THE WATER PUMP THERMOSTAT PULLEY & BELT TUNE UP AND STILL KEPT MARKING HOT ONE DAY I GET TO A STOP SIGN AND THE CAR STALLS AND NEVER STARTED AGAIN I WAS ON THE HIGHWAY GOING OUT OF TOWN WHEN THE CAR TEMP OVER HEATED PULLED OVER WAITED 45 MIN TO COOL I TURNED AROUND TOOK THE BACK ROADS HOME SO I COULD DRIVE SLOW IT WAS NIGHT BY THIS TIME CAME 2 A 4 WAY STOP AND THAT IS WHEN MY CAR TURNED OFF AND NEVER STARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326660May 31, 2020
STEERING
WHEN TURNING THE STEERING WHEEL AT IDLE, THERE IS A LOUD GRINDING NOISE. THERE IS NO INCREASE IN RESISTANCE. WHEN DRIVING THE POWER ASSIST INTERMITTENTLY WILL FAIL. IT SEEMS TO GO ON AND OFF AS YOU DRIVE AT 35-45 MPH ON CITY STREETS. THIS HAPPENS WHILE DRIVING SIMPLY FOLLOWING THE CURVES IN THE ROAD. I WILL NOT DRIVE THIS VEHICLE ANY FASTER AS I AM CONCERNED IF IT FAILS UNEXPECTEDLY AT HIGHER SPEED, IT WILL RESULT IN AN ACCIDENT. I DON'T UNDERSTAND HOW THE 2011-2014 VEHICLES WERE RECALLED BUT THIS MODEL YEAR WAS NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326443May 29, 2020
ENGINE, UNKNOWN OR OTHER
WAS DRIVING UP MY STREET WHEN THE ENGINE SUDDENLY SHUT DOWN. I HAD TO BE PUSHED INTO MY DRIVEWAY. VERY SCARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326520May 29, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
POWER TO DASHBOARD WENT OFF, NO EXTERIOR LIGHTS INCLUDING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FLASHERS, SPEEDOMETER, DIRECTIONAL S. THE ONLY THING THAT WORKED WAS THE AC. CAR WAS STATIONARY. THIS IS THE SECOND TIME THIS OCCURRED. IF THIS HAD HAPPENED WHILE DRIVING, IT COULD HAVE CREATED A HAZARDOUS SITUATION FOR ME AND OTHER MOTORISTS.*DT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326292May 28, 2020
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
GOT THE CAR 3 YEARS ABOUT A YEAR AGO I ADDED MY CAR READER TO MY VEHICLE AT THAT TIME IT SHOWED ME THE TWO RECALLS I THINK IT'S CAUSING MY CAR TO DIE ON ME AS I'M DRIVING ON THE ROAD THIS START A WEEK AGO AND IN STILL WITHOUT A VEHICLE I WAS BROKE SKYLAND LANE ON MEMORIAL AND I BROKE DOWN. ON EASTMAN RD LAST NIGHT GOING HOME LOST ALL POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326104May 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
LOST POWER WHEN ACCELERATING. CODE SAID TURBO CHARGE BOOST; GAVE # TO DEALER. THEY WANT TO CHARGE ME ANOTHER $150 TO DIAGNOSE & GET THE AME CODE AS MY MECHANIC! I HAVE BEEN CALLING TO CHECK ON A RECALL COLOR A KIT THAT BEEN RECALLED AT LEAST ON THE LAST 2 YEAR'S MODELS! THEY LOOKED AT MY CAR 1 MONTH AFTER PURCHASE IN JAN. 2019 BUT COULD FIND NO PROBLEM (CAR WAS STILL UNDER FULL WARRANTY THEN). WHEN I TOOK CAR TO DEALER TODAY, 1ST QUESTION WAS WHETHER I HAD AN EXTENDED WARRANTY! COULD NOT FIND INFO BY GOOGLING IT! THIS SITE RECOMMENDED BY MY MECHANIC. HE HAS 40 YEARS EXPERIENCE @ A DEALER! #128124;#128149;#128099; AS I TRIED TO ACCELERATED, I WAS ALMOST HIT FROM BEHIND BY A SEMI ON THE HIGHWAY DOING 70 MPH! RISK PULLING OUT ONTO HIGHWAY & INTERSTATE WITH NO POWER TO ACCELERATE FAST ENOUGH!!! DANGEROUS!!! #128124;#128149;*DT CONSUMER STATED SHE DID NOT FILL OUT THIS REPORT AND DOES NOT KNOW WHO DID. VALVE CANNISTER KIT FOR 2016 MODEL NOT RECALLED AS OF YET. TURBO CHARGER HAS BEEN REPLACED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326142May 27, 2020
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AND CHECKED- DIAGNOSIS PURGE VALVE IS STUCK OPEN WHICH IS ALLOWING ENGINE VACUUM INTO THE FUEL TANK WHICH HAS FLATTENED THE FUEL TANK FLAT. THERE IS CURRENTLY A RECALL ON 2018 FORD FOCUS FOR THIS SAME ISSUE IT JUST DOES NOT INCLUDE MY VIN. I WOULD LIKE TO HAVE IT INCLUDED IN CURRENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326221May 27, 2020
STRUCTURE:BODY
ON 5/26/20, REPLACEMENT DRIVER'S SIDE FRONT DOOR LATCH STOPPED WORKING. THE LATCH WAS REPLACED IN 2017 UNDER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326256May 27, 2020
POWER TRAIN
VEHICLE WILL NOT SHIFT CORRECTLY. WILL OFTEN STALL OUT WHILE DRIVING AND WILL NOT ENGAGE GEARS EVEN WHEN SITTING IN THE MIDDLE OF A BUSY ROAD. WILL NOT SHIFT INTO REVERSE. SHIFTS HARD WHEN IT DOES SHIFT. BASICALLY BEEN DOING THIS OFF AND ON SINCE SHORTLY AFTER BUYING THE VEHICLE. HOWEVER FORD SIMPLY RESET THE PCM AND CHARGES FOR THIS. VEHICLE CONTINUES TO FAULT AFTER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325915May 26, 2020
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I JUST RECENTLY BOUGHT A CAR AND IT HAS BEEN STALLING WHILE DRIVING AND HAVING DIFFICULTY STARTING/REVVING ITSELF UP AFTER I FILL THE GAS TANK. I HAVE TAKEN IT TO A SHOP TO GET A DIAGNOSIS AND THEY SAID THAT IT MIGHT HAVE BEEN THE RECALL FOR THE GAS TANK. WELL, I LOOKED UP TO SEE IF MY CAR HAD ALREADY GOTTEN FIX FOR THE RECALL AND IT SAID THAT IT DID. SO IT MIGHT HAVE HAPPENED AGAIN, AND I'M NOT QUITE SURE WHAT TO DO. IT HAPPENS EVERY SO OFTEN. AS THE ENGINE LIGHT ALSO COMES ON AND OFF. WHEN THE LIGHT IS OFF, THE CAR IS PERFECTLY FINE, BUT WHEN IT'S ON, IT TRIES TO STALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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