Ford Focus Complaints

22,326 consumer complaints on file.

#11328772June 14, 2020
STEERING, VISIBILITY/WIPER, UNKNOWN OR OTHER
I HAVE HAD THE CLUTCH IN THIS VEHICLE REPLACED 3 TIMES AND IT CURRENTLY HAS 37014 MILES. I HAVE HAD THE STEERING WHEEL REPLACED BECAUSE THE HEATED STEERING WHEEL DIDN'T WORK. I HAD THE TRANSMISSION MODULE REPROGRAMMED 3 TIMES. AND NOW MY BACKUP CAMERA SUDDENLY TURNS PITCH BLACK. IT'S RANDOM. I COULD JUST GO INTO REVERSE AND IT IS ALREADY PITCH BLACK. OR I COULD BE REVERSING WITH A CLEAR SCREEN AND THEN IT TURNS PITCH BLACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328661June 13, 2020
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
I WANT TO KNOW WHY THE PEOPLE DRIVING THIS YEAR OF FORD FOCUS HAVE NOT BEEN COMPENSATED BY FORD FOR ALL OF THE "DEFECTS" ASSOCIATED WITH THIS VEHICLE? IN 3 YEARS TIME, I HAVE REPLACED THE BATTERY, SHOCKS, REPAIRED OIL LEAK, VAPOR MANAGEMENT VALVE AND REPLACED TIRES OUT OF MY OWN POCKET. THE RECALLS ARE UNREAL! I HAVE HAD IT IN THE SHOP FOR "FUEL TANK DEFORMATION RECALL", THE "TCM CLUTCH SHUTTER" HAS BEEN REPLACED 3 TIMES. NOT TO MENTION THE TIMES I HAVE TAKEN IT IN FOR THAT TO BE FIXED, ONLY TO BE TOLD IT WASN'T THE PROBLEM WHEN IT WAS LATER VERIFIED THAT IT WAS. AND NOW I RECEIVE NOTICE THAT THE DOORS FLY OPEN WHILE DRIVING! I CAN'T TRADE IT IN, BECAUSE I AM $3,000 UPSIDE DOWN BECAUSE THE VEHICLE IS NOT WORTH SQUAT.I HAVE LOST EMPLOYMENT BECAUSE OF THIS VEHICLE AND IT HAS SIGNIFICANTLY IMPACTED MY AND MY FAMILY'S QUALITY OF LIFE BECAUSE OF ALL OF THE PROBLEMS IT HAS CAUSED. I HAVE BEEN LOSING GAS FOR THE PAST 2 YEARS AND THE MECHANIC'S CAN'T FIND THE PROBLEM. WHEN I FILL UP, THE MILES TO EMPTY WILL SHOW FOR EXAMPLE 274, WHEN I DRIVE 1 MILE BY THE ODOMETER, THE MILES TO EMPTY HAS INDICATED 6. THAT IS A HUGE AMOUNT OF MONEY I HAVE LOST IN THE PAST 2 YEARS. THIS IS OUTRAGEOUS THAT FORD MOTOR COMPANY HAS NOT BEEN FORCED TO COMPENSATE US UNFORTUNATE PEOPLE THAT GOT "STUCK" WITH A VEHICLE THEY KNEW HAD ISSUES! I HAVE ALL PAPERWORK FOR EVERYTHING I HAVE STATED ABOVE BUT THERE ARE OVER 100 PIECES OF PAPER. IF YOU REQUIRE THIS FROM ME I CAN MAKE COPIES AND SEND TO YOU BUT TO UPLOAD EVERYTHING IS TOO MUCH. PLEASE HELP! I WOULD LIKE TO GET INTO A VEHICLE THAT IS SAFE TO DRIVE FOR ME AS WELL AS MY FAMILY. I HAVE BEEN DRIVING IN FEAR SINCE A WEEK AFTER I PURCHASED THIS IN JAN 2017! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328675June 13, 2020
ELECTRICAL SYSTEM
HORN STOPPED WORKING. TOOK IT TO THE FORD DEALERSHIP. THEY CHARGED ME $67 TO CLEAN THE EROSION FROM AROUND THE CONNECTOR. TWO WEEKS LATER, HORN STOPS WORKING AGAIN. TOOK IT TO THE FORD DEALERSHIP AND THEY STATED THE HORN NEEDS TO BE REPLACED. I WAS CHARGED ANOTHER $67. NEVER IN MY ENTIRE LIFE HAD I EVER HAD TO REPLACE A HORN. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD. THERE ARE MANY OTHER OWNERS OF THE FORD FOCUS WHO HAVE HAD THIS SAME ISSUE. READ IT AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T11974_DS503836. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328505June 12, 2020
STEERING
STEERING ASSIST MESSAGE POPPED UP AND STEERING WHEEL LOCKED UP AT THE SAME TIME. THE CAR WAS PARKED ON THE STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328568June 12, 2020
POWER TRAIN, UNKNOWN OR OTHER
HAD REPLACED PART OF THE TRANSMISSION THE MODULE. BUT NOW MY CAR HAS TRANSMISSION ISSUES AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328599June 12, 2020
FUEL/PROPULSION SYSTEM
GAS MILEAGE WAS NOT CORRECT AND TOOK TO A MECHANIC WHERE THEY FOUND A WARPED FUEL TANK THAT WAS CAUSING DISTANCE TO EMPTY TO BE INACCURATE. TOLD ME I NEEDED A FUEL TANK AND CHARCOAL CANISTER THAT WOULD COST OVER $1000 . CALLED A FORD DEALERSHIP TO EXPLAIN THAT IT WAS HAVING SIMILAR ISSUES TO A RECALL FORD FOCUSES ARE HAVING WITH THE FUEL TANK BUT TOLD ME THERE IS NO RECALL ON MY VEHICLE AND REACHED OUT TO FORD DIRECTLY AND TOLD ME THE SAME THING AND JUST TO MAKE SURE I KEEP MY RECEIPTS. THIS ISSUE OCCURS IN MOTION ON HIGHWAY AND CITY. THE FORD REFERENCE NUMBER FOR THIS RECALL IS 18S32. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2018/10/25/FORD-MOTOR-COMPANY-ISSUES-RECALL-IN-NORTH-AMERICA-FOR-SELECT-201.HTML *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328602June 12, 2020
STRUCTURE:BODY
IT SOUNDS AS IF A BOLT HAS COME LOOSE INSIDE THE DRIVER'S SIDE DOOR. IT ROLLS FORWARD AND BACK WITH EVERY ACCELERATION AND STOP. IT HAPPENED WHEN I TOOK MY CAR INTO THE SHOP TO HAVE THEM REPAIR THE CLUTCH THAT HAD BEEN RECALLED. IT DIDN'T DO IT WHEN I DROPPED IT OFF, BUT IT WAS DOING IT WHEN I PICKED IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328280June 11, 2020
FUEL/PROPULSION SYSTEM
MY 1.0L FOCUS HAD A DEFECTIVE CANISTER PURGE VALVE AND SUFFERED FROM STALLING AS DESCRIBED IN NHTSA CAMPAIGN 18V735000. THE ACTIVE DIAGNOSTIC CODES AND LOCAL FORD DEALER DIAGNOSIS CONFIRMED THE CANISTER PURGE VALVE HAD FAILED. THE ONLY REMEDY WAS TO PAY FOR MY LOCAL DEALER TO REPLACE THE CANISTER PURGE VALVE OUT OF POCKET SINCE MY CAR WAS NOT INCLUDED IN THE REFERENCED RECALL. THERE ARE MANY OTHER 1.0L FOCUS OWNERS THAT HAVE SAID THEIR CANISTER PURGE VALVES HAVE FAILED AND NEEDED TO BE REPLACED IN ONLINE FORUMS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328292June 11, 2020
POWER TRAIN
CLUTCH AND AXLE SEALS REPLACED FOR SECOND TIME WITHIN 1 YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328301June 11, 2020
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION IS SLIPPING. IT IS A 2017 AND THIS SHOULDN'T BE HAPPENING. OTHER 2017 FORD FOCUS' ARE UNDER RECALL FOR THIS BUT MY PARTICULAR CAR ISN'T FOR WHATEVER REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328306June 11, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL FAILED. THE VEHICLE WAS TAKEN TO THE DEALER PORCARO FORD (6001 WASHINGTON AVE, RACINE, WI 53406 (262) 886-5200) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000. THE VIN WAS NOT AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328391June 11, 2020
STRUCTURE:BODY, POWER TRAIN, VEHICLE SPEED CONTROL
MY DPS6 TRANSMISSION AGAIN HAD A SEVERE SHUDDERING INCIDENT WHEN PULLING OUT INTO 55 MPH RUSH HOUR TRAFFIC ON A 6-LANE HIGHWAY. AFTER THE SHUDDER DISCONTINUED AND SPEED WAS INCREASED TO APPROXIMATELY 50 MPH, WHILE ATTEMPTING TO NAVIGATE INTO ANOTHER LANE, I HAD A SIGNIFICANT LOSS OF POWER AFTER ENGAGING THE ACCELERATOR TO THE FLOOR WITH ZERO RESPONSE FROM THE TRANSMISSION. DUE TO THIS DEFECT, MY VEHICLE WAS STRUCK IN THE REAR BY AN ONCOMING VEHICLE.*DT *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11328409June 11, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I LITERALLY JUST BOUGHT THE CAR WITH THE SHUDDERING WHEN COMING OFF OF A COMPLETE STOP AND WAS TOLD IT WAS MY TIRES. I HAVE GOTTEN ALL NEW TIRES AND IT IS THE SAME PROBLEM NOT SOLVED. THEN MY CAR STARTED TO HAVE A BIGGER PROBLEM WITH THE RADIO ONE DAY OUT OF NO WHERE MY SPEAKERS STARTED TO BE STATICKY. THE NEXT DAY IT WAS STATIC AND VERY LOUD POPPING NOISE ALMOST MAKING ME GET INTO AN ACCIDENT ON THE HIGHWAY BECAUSE IT IS SO LOUD. I HAVE TO PULL OVER EVERY 10 MINUTES AND SHUT THE CAR OFF WITH MOST OF THE TIME THE NOISE STILL GOING WITH THE CAR OFF. NOW I CANNOT SEE ANYTHING ON MY RADIO SCREEN OTHER THAN THE DATE AND TIME WITH A BLACK SCREEN. I HAVE THE RADIO AND SCREEN OFF AND THIS LOUD POPPING / STATIC NOISE IS UNSAFE TILL THIS DAY. DUE TO THE PROBLEM I CANNOT DRIVE MY CAR ANYMORE. THERE HAS BEEN MANY COMPLAINTS ONLINE AND IN PERSON ABOUT IT BUT NOTHING IS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328108June 10, 2020
POWER TRAIN
TRAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327917June 9, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND ON SEVERAL OCCASIONS FAILED TO IMMEDIATELY RESTART. THE FUEL GAUGE ALSO PROVIDED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP AND THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOOR HANDLES. THE TRANSMISSION WAS ALSO REBUILT. THE VEHICLE WAS TAKEN TO JORDAN FORD LOCATED AT 13010 N. INTERSTATES 35, SAN ANTONIO, TX 78233 AND REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327946June 9, 2020
POWER TRAIN
AT ROUGHLY 33,000 MILES I HAD TO HAVE THE TRANSMISSION REBUILT, NOW I'M ON ROUGHLY 49,000 MILES AND JUST DROPPED THE VEHICLE OFF TO HAVE THE TRANSMISSION REBUILT FOR A SECOND TIME SINCE I'VE OWNED THE CAR, I BOUGHT THE VEHICLE IN APRIL 2019 AND HOW LONG TILL THE TRANSMISSION NEEDS REBUILT A 3RD TIME? I'M VERY DISAPPOINTED IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327933June 9, 2020
STEERING
POWER STEERING FAILED. MY GRANDSON PULLED INTO A PARKING SPACE AND A WARNING LIGHT ILLUMINATED. WE DISCOVERED IT WAS THE POWER STEERING. THANK GOODNESS WE WERE NOT DRIVING WHEN THIS HAPPENED AS WE HAD BEEN RUNNING ERRANDS ALL DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327686June 8, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
REPEATEDLY THE SPEAKERS WILL RANDOMLY POP VERY LOUDLY, EVEN WHEN RADIO IS OFF, AND THE SPEAKERS WILL NOT FUNCTION AGAIN UNTIL CAR IS RESTARTED. THE LOUD NOISE IS VERY STARTLING AND DANGEROUS. IT OCCURS AT IRREGULAR INTERVALS, WHEN MOVING AND NOT, AND WITH RADIO ON OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327735June 8, 2020
POWER TRAIN
CURRENT RECALL FOR 14M01 AND 14M02 BY THE FORD MOTOR COMPANY STATES THAT THE FACTORY MILEAGE LIMITATIONS FOR THE PROGRAM IS 10YR 150,000 MILES. MY VEHICLE IS A 2012 FORD FOCUS. IT HAS BEEN THE DIAGNOSED WITH THE SAME CLUTCH ASSEMBLY MALFUNCTIONS, THIS WILL BE THE 4TH TIME THAT THIS VEHICLE HAS HAD THE CLUTCH ASSEMBLY REPLACED, RECALIBRATED AND REPROGRAMMED. IT HAS BEEN FIXED TWICE UNDER THIS RECALL ONCE SINCE I HAVE FINANCED THE VEHICLE. NOW THE SAME MANUFACTURER ISSUE HAS ARISEN AND HAS BEEN DIAGNOSED BY THE DEALERSHIP SERVICE DEPT, BUT I DO NOT QUALIFY ANYMORE DUE TO MILEAGE OF 163,000 PLUS MILEAGE. I CANNOT SEE HOW A FACTORY DEFECT IS NOT COVERED OR VEHICLE BOUGHT BACK BY THE MANUFACTURER FOR RECURRENT ISSUES THAT THE MANUFACTURER HAS FAILED TO DEAL WITH. PEOPLE WHO USE THESE VEHICLES EVERY DAY WILL PUT MILES UPON THE VEHICLE, BUT WITH THE MILEAGE LIMITATIONS OF THE RECALL. WHAT HAPPENS TO THE OWNERS WHO EXCEED THE MILEAGE LIMITATIONS AND WHO ARE STILL IN NEED OF A VEHICLE. WITH THE VEHICLE AS IS, TRADE IN VALUE IS OUT RIGHT IS CLOSER TO $0. WHAT IS THE FIX? I CANNOT KEEP PAYING FOR A VEHICLE THAT WILL EVENTUALLY BREAKDOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327758June 8, 2020
STEERING
THE STEERING ASSIST FAILURE HAS BEEN COMING ON FOR SEVERAL MONTHS WHEN I START MY CAR AND I CANNOT TURN THE STEERING WHEEL. I HAVE TO TURN CAR OFF AND START IT AGAIN. THERE IS A RECALL #15S18 FOR 2012 FORD FOCUS BUT FORD IS TELLING ME MY 2012 FORD FOCUS DOES NOT FALL UNDER THIS RECALL. WHY? ITS THE SAME MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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